Rated 4.4 out of 5 by 391
Rated 5.0 out of 5.0 by angeltobby 法式古典，交通便利
November 14, 2014
Rated 5.0 out of 5.0 by _bob Decent sized room, good view, comfy bed and convenient club lounge
Only stayed for one night, but had a great room with Eiffel Tower views and a very large, very comfortable bed. We chose to pay extra for club lounge access (as we were only in town for the day) and found it very relaxing, again with lovely views and a decent selection of food and drink.
All staff were, as usual at InterContinentals, very courteous and helpful.
Only slight disappointment was the breakfast was little lack-lustre compared to other InterContinentals.
November 10, 2014
Rated 5.0 out of 5.0 by WMB50 Beautiful and Memorable Experience
We were celebrating a special birthday (my 50th) and the hotel staff and management could not have made it more memorable or special. It was beyond anything we had imagined or expected. The room was beautiful with a great view. They sent champagne and delicious goodies to the room on my birthday. We left behind an article of clothing and the housekeeping staff searched the room, found it and sent it back to the US in less than a few days. They were so sweet and really went above and beyond. I hope to return to Paris again soon and to the Paris-Le Grande. Thank you so much for such a wonderful experience. I will never forget it!
November 3, 2014
Rated 5.0 out of 5.0 by Lokiris 位置极好，购物方便
November 2, 2014
Rated 4.0 out of 5.0 by Santoso Location, location
my family like the location of this hotel.
it is very convenient to visit Opera, shopping, restaurant.
October 30, 2014
Rated 5.0 out of 5.0 by Mokida Comfortable bed and great service.
Comfortable Room and frindly staff.
Perfekt breakfast with fresh orange juice.
The prices at the bar and restaurant are very high, as in the whole hotel. If you wand a special event you have to go to the LE GRAND PARIS.
October 30, 2014
Rated 5.0 out of 5.0 by Andy in Paris The Best in Paris!!!!!!!!
From the moment we pulled up, the experience at Le Grand exceed all our high expectations!
Everything you could imagine in a hotel was here: incredibly beautiful and historic structure, great location, courteous and professional staff everywhere, beautiful room, amazing air conditioning (crucial for a spoiled American), beautiful room, tons of hot water (!), beautiful furniture, amenities all over (Frette linens!!!), etc.
We are experienced travelers with high expectations, and Le Grand exceeded them in every area.
Can't wait to go back!!!!!!!!!
October 28, 2014
Rated 4.0 out of 5.0 by Junior Suite Excellent service but a shabby room
Always a nice place to stay while in Paris. Staff and service was excellent as always but room (Jr Suite) was overall a bit shabby. While entering the bathroom the door handle fell onto the floor and there was also a quite heavy smell of tobacco even it was a non smoking room. Bed was very good and the room spacious.
October 28, 2014
Rated 5.0 out of 5.0 by HonestReveiw Le Grande experience coming from a Royal Ambassador Member for 14 years
The GM is doing something great because I've stayed at this hotel over the years not very frequently but over a long period of time. And things have improved remarkably. Clemente in the club lounge is a Super Star! The front desk is solid. There's a young lady at the concierge desk is great and very helpful but the other concierge staff are arrogant and do not understand customer service. The maitre d at the breakfast hall acts like security guard and not a greeter, though the jr. maitre d wants to be service oriented. The instant service male who answers the phones is terrible and rarely gets requests correct and does not follow up many times. The staff in the breakfast hall is fantastic though I have to try very hard to get the guys who make the eggs to say hello or smile..
October 25, 2014
Rated 2.0 out of 5.0 by Gershong great service, beautiful hotel
we came to the room , the air-condition was freezing ' we had to call for fixing it.
the television didn't work
the toilet didn't flushh the water during all four nights we had to flush it four to five times
during shower al the water went out of the bath.
pillow is too small
nice that you let us stay for late checkout without payment
October 23, 2014
Rated 4.0 out of 5.0 by Tom624T Very nice Paris hotel
Very nice hotel, with knowledgeable and helpful staff, in very convenient location. Room configuration on the small side (not unexpected) but very well appointed. Metro station right outside of the hotel door. Great convenience, but does allow for some minor train noise as the night quiets down. The only negative was the high price of simple things such as a cup of coffee in the lobby lounge ($9) or bowl of French onion soup ($27) in the Café .. which unfortunately affects overall value provided.
October 22, 2014
Rated 1.0 out of 5.0 by Vinka What a shame!
We were looking forward for our stay in this iconic hotel. What a disappointment ! Tiny dirty room. Dust everywhere, dirty bathroom, cracking ceiling, no tea or coffee in the room. How could it be 5 star hotel? They even did not provide hand soap until we called and asked!
October 21, 2014
Rated 5.0 out of 5.0 by gumpss Fantastic stay in Paris
It was great to be relaxed
The bedding was perfect comfortable ,
The breakfast also wondrful and the room was quie cosy
I like all of things in this hotel felt very private and hotel location was
100 good .
really impressive stay in Paris
October 17, 2014
Rated 5.0 out of 5.0 by Projota Großartiges "Café de la Paix
Mit Ausnahme der folgenden Punkte
- Wasserkocher defekt
-trotz Late-Check-Out bereits um 12.00 Uhr Zimmer nicht mehr zu öffnen
war ich mit dem Aufenthalt sehr zufrieden und kann das Hotel nur empfehlen
October 17, 2014
Rated 4.0 out of 5.0 by Aaron w 位置方便
October 16, 2014
Rated 4.0 out of 5.0 by Asolare Mixed feelings this time
We stayed here in December 2012 and had a wonderful experience. This time an email was sent asking what kind of room we would like and our arrival time. When we arrived at the time we said we would, a room fulfilling our wishes had not been planned for us and was not available, that if we wanted to wait there might be one later. As we were to go to lunch at a friend's home we said we were easy and would take what they had available. I think that was our mistake. We were given a very small inside room. When later we returned and we had not received any amenities, as I am an Ambassador, we inquired. A box of cookies and a bottle of water was sent up. We also requested a room change. We were given a better room. Overall this time our experience for the two nights we stayed I would not say was the best the hotel has to offer. It is still a great location and the hotel has a great history and ambiance. The hotel was full but that is no reason for the lack of recognition as a rewards club member or the lack of caring we felt from the staff. It also made me doubt my decision to become an Ambassador.
October 15, 2014
Rated 5.0 out of 5.0 by NanRayCA Excellent service - a lovely stay
I used my IHG Ambassador Club points to take my mother to Paris for six days to celebrate her 74th birthday. We had a wonderful stay and loved our room and the hotel's location.
When using points, you're only guaranteed a "classic" room and any upgrades are at the hotel's discretion, which is perfectly reasonable. Given that, we were so pleased with our spacious 4th floor room with a balcony overlooking l'Opera. The room is decorated in a style that matches the hotel's period, but the bathroom has been modernized with lots of nice details like a shaving mirror, good vanity lighting, a large tub, a separate, glass enclosed shower stall with top spray and hand-held wand and even a retractable clothes line that can be pulled across the tub for hand laundered items, etc. I always appreciate the use of a bathrobe and slippers - less to pack. The linens were very warm and of good quality.
The street below can be very noisy, so we were impressed with how well the sound was controlled when we closed the balcony doors and heavy curtains. We only heard sounds from a neighboring room once, and that was a small child crying very loudly, which we never heard again. The hotel was full, so the lack of noise was impressive. Even the plumbing sounds were well controlled and only barely noticeable from inside the bathroom - not at all disturbing.
The service was excellent. We we arrived at 8:30 am we didn't expect a room to be ready, but just wanted to check in and drop off our luggage. The front desk kindly gave us passes for brunch at Cafe de la Paix, which was wonderful after almost 24 hours of travel. The buffet was excellent and we enjoyed it again on another morning.
As I checked in I found that my global calling plan was not working - nothing's worse than an inoperable cell phone in today's world - so I really appreciated the efficient help I received from the young woman at the guest services desk. She used her desk phone to place a collect call to the US for me and I was able to resolve my technical problem within minutes. We also had a very nice interaction with the young man who came to service our mini-bar. Of course he said he could come back later, but as we were preparing to leave anyway, I invited him in to complete his tasks. We had a short but very pleasant conversation as he let us practice our French with him.
I was particularly pleased when, on my mom's birthday, room service brought a bottle of champagne in an ice bucket, an absolutely beautiful, large mille-feuille pastry from Cafe de la Paix and a handwritten note wishing her a happy birthday, all of which was set up attractively in the room during the afternoon. We were both surprised and delighted and thoroughly enjoyed the treats. She said it was the best birthday cake she'd ever had and the champagne was very nicely balanced. We finished the cake for breakfast before we left for the airport the next morning. The hotel management has my genuine appreciation for such a kind gesture. It made my mom's day.
October 13, 2014
Rated 5.0 out of 5.0 by Wayfarer 2 Four wonderful stays
The InterContinental- Le Grand has served us well on four visits over the past two years and we look forward to returning.
October 11, 2014
Rated 2.0 out of 5.0 by Angel9999 Overpriced hotel with condescending staff
Beautiful building and architecture but the quality of the bedrooms themselves is less than hoped for. Staff are not very helpful. The cost of accomodation, food and drinks is exhorbitant e.g. sunday brunch is advertised at 82 Euros each.
October 11, 2014
Rated 4.0 out of 5.0 by Maripyun convenient
location is excellent for visitors. very classical interior and most of rooms are nice viewed. however, I somtimes feel not enough service comparing to another Intercontinental hotels maybe because of too huge per # of staffs.
October 11, 2014
Rated 5.0 out of 5.0 by Leo1987 Memorable stay
The hotel itself is a great exploration. With few step's adjacent to opera and Lafayette, I could also walk to most tourist's site. I was also upgraded to a opera view suite.
The in room amenities are so full in category, champaign, juice, water, macaron.
Thanks for being so generous always to royal ambassador.
October 9, 2014
Rated 5.0 out of 5.0 by JYV1 perfect service in an historic setting
Although this is a very big hotel, you get a personal service.
The setting is magnificent, the Café de la Paix is an historical place where it is fine to have breakfast or dinner.
Our junior suite was spacious with an excellent bed.
October 9, 2014
Rated 5.0 out of 5.0 by Correa Kindness of staff, luxury decoration, we feel really in Paris
Attending to Le Grand already several times, we come back this time to "our " same room 4123. Excellency in every detail, special remark to Mr Ricardo, in charge of the restaurant, who memorized it would be my birthday and prepared a nice surprise for breakfast.
October 8, 2014
Rated 5.0 out of 5.0 by JohnnyG$ Le Grand = bien
The Bellman and the concierge were very helpful even after we had left. We had a luggage issue with our airline and the staff at the Intercontinental was wonderful in assisting us.
October 7, 2014
Rated 4.0 out of 5.0 by SmakE500 good but not ideal
Mu spouse had a birthday on the date of arrival in the hotel and I mentioned it on the check in, but no reaction from the front desk was noticed. After mentioning again, we were greeted with a small cake in the room. I bit too less for the quality of the hotel.
October 7, 2014
Rated 5.0 out of 5.0 by Ayman2014 the best hotel ever
every thing is amazing...i had the best Spencerian in my life with my wife... many thanks
October 1, 2014
Rated 5.0 out of 5.0 by BK Melbourne Best experience
A big thank you to the staff at Paris Le Grand for taking care of my wife and I on the occasion of her birthday.
The room was amazing, as was dinner in the restaurant, Cafe de la Paix.
Our stay with you was one on of the big highlights of our holiday and will remain a cherished memory for years to come.
September 29, 2014
Rated 5.0 out of 5.0 by Mega Andy Great location and staff
Made the 10 days enjoyable. Have nothing bad to say. Would return again.
September 26, 2014
Rated 3.0 out of 5.0 by ChrisC1223 Overall Stay
not up to Intercontinental Hotel standards; TV remote didn't work, no access to Club
September 25, 2014
Rated 5.0 out of 5.0 by SMargaret Luxurious hotel
If comfort , luxury and safety are what you are looking for in Paris then this is a great place to stay.
It is centrally located to the Opera Garnier and shopping at Printemp. It is also close to the metro and Saint Lazare train.
September 25, 2014