Rated 4.4 out of 5 by 236
Rated 5.0 out of 5.0 by Jimmy1981 Perfect location & friendly staff
This was our honeymoon trip and we had stayed here for 4 nights.
Everything was excellent such as good location lafaytte is nearby and perfect view to see opera.
we will come back next time.
February 11, 2014
Rated 3.0 out of 5.0 by SAGARO heating in the room
We wanted to disconnect the heating in our room but did noy suceed. We thought the heating was individually operated but even though we did the room temperature did not go down and we were not comfortble with such a high temperature.
February 8, 2014
Rated 5.0 out of 5.0 by townportal1234 happy to return
After a week of loire tour, we are happy to return to Le-Grand IC for another 5 day stay. Everything is still so perfect and we are satisfied with everything here.
Mr. Grill(or Gill) in the lounge is a very nice person and always ready to provide help to us for convience. No doubt we will choose Le-grand IC for my next paris visit.
February 7, 2014
Rated 5.0 out of 5.0 by isa51 EXCELLENT IN EVERY WAY "BEST HOTEL IN PARIS'
BARBARA asistant front office manager...AGAIN WAS AS WONDERFUL AS ALWAYS so were the CONCIERGES, every one of them...
SO was SOPHIA ,Abdel room service manager in the afternoons,actually everyone.....
Real nice recognition for PLATINUM AMBASSADOR.....
February 3, 2014
Rated 5.0 out of 5.0 by townportal1234 One for the best intercontinental hotel in the world
Perfect stay experience for me and my wife for the two nights. We visited Paris for the 1st time and it proves to be a wise choice to stay in Le-Grand IC.
The location is perfect, 5 min walk to Lafayett and just near the opera. Rooms are quite spacious compared with other hotels in paris downtown areas.
As a Royal Ambassador, I experienced very good service and benefits from the hotel. Welcome fruit & drink is great, club lounge is also very attractive.
Among the ICs I stayed in the world, Le-Grand IC and Danang IC are the best two, so far.
January 29, 2014
Rated 5.0 out of 5.0 by Nilson IC Le Grand Paris 2014
Intercontinental Le Grand continues to prove itself to be one of the best grand hotels in Europe.
January 28, 2014
Rated 5.0 out of 5.0 by ancon Superb Stay
Had a memorable visit for 9 days at Le Grand, during New Years Eve and following days. We enjoyed very much our rooms, the Club level and most important, the attentive staff that was always ready to help.
The hotel is centrally located, near short walks of nice family restaurants, big department stores, shopping and many of Paris most interesting attractions like the Louvre and the Seine.
We will certainly return to this great hotel, where we are at home in Paris.
January 27, 2014
Rated 4.0 out of 5.0 by DarrylM Pleasurable despite mistakes
Went to Paris for a short business trip . Decor seemed a bit dated (classic, old, posh) but very nice hotel overall. Polite and friendly staff. Room service was enjoyable and the room itself had everything I needed (e/g/ hairdryer, iron and English TV channels).
Only snag: annoyed that gave me a twin bed with twin bed linen DESPITE me calling (firstly) in advance for them to provide King linen, then calling again (secondly) on arrival and then calling once again (thirdly) after arriving back in my room for my second night. They rectified their mistake eventually and provided free breakfast for the entire stay plus a lovely in-room gift for my final night. That being said, they still tried to charge me for delivery of breakfast to my room upon checking-out!
In future, I'd rather not have to tell the staff how to do their jobs, to listen to their customers and not make such silly mistakes. That being said, it was still a nice stay. Obviously not exceptional, but nice.
January 27, 2014
Rated 5.0 out of 5.0 by ABCDEFGHIJKLMNOP Good experience.
Wonderful property...enjoyed my stay. Very pleasant staff and excellent accomodations.
January 24, 2014
Rated 5.0 out of 5.0 by Ab2345 personal review le grand paris
Excellent experience. Appreciated very much the service and good carr.
January 24, 2014
Rated 5.0 out of 5.0 Elegance and Location!
This is the 4th time I have visited Paris with in 6 years. I have been trying to find a hotel with a great location, beautiful rooms and a fitness/spa. This hotel had everything I wanted. The restaurant located in the hotel, had some the best food I have ever eaten in Paris. The lobby and lounge were exquisite along with spa/fitness area. If you enjoy shopping and fine dining along with moderate priced bistros, the hotel deserves a 10 out 10!!!
January 19, 2014
Rated 3.0 out of 5.0 by Marie Silvia The Check in
Even if the staff was very nice and made his best to be helpfull .
But I had a small room even that I booked an executive Ckub Room.
I was obliged to book 2 rooms to have extra space.
January 13, 2014
Rated 5.0 out of 5.0 by HappyBirthday2013 Birthday present
A million thanks for making my stay at Le Grand Hotel Paris so memorable. I appreciated the kind, hand-written birthday card and the delicious desserts in a lovely setting. The attention to detail was excellent, as was the overall experience. I look forward to future visitis and more beautiful memories at Le Grand.
January 12, 2014
Rated 5.0 out of 5.0 Fabulous Birthday Visit
Everyone was so nice and so helpful! My flight was cancelled to Chicago because of the winter weather, and I was not going to make it home for my 20th Birthday celebration with my family...so they booked a room for me in your fabulous hotel!!! I was sooooooooo happy to be in complete luxury!
Thank you for taking care of me and kicking off my Birthday in style!!
January 11, 2014
Rated 3.0 out of 5.0 by Tarekataya Ambassador member or not they won't greet u
Am an ambassador member on IHG , and I faced big problem in checking in , my room was not ready and they upgrade me to an ugly room when I refuse it , they give a room very small with fresh paint on walls , then I had to call the manager and informed him , so after 2 hours like 7 pm I get a nice suite plus they didn't offer any gift for ambassador club member , I don't think I will renew my membership , thx
January 10, 2014
Rated 1.0 out of 5.0 by ilovedelta33 Dirty room and poor service
I have stayed at this hotel many times over the past 7 years. Previously, I was always satisfied with the service that I received, which is why I continued to go back throughout the years.
I was there last month and decided to use my points for the stay. This was my first time using points to stay at this hotel and my experience was just awful. They promised to give me a specific room but upon my arrival I was shocked to see that they put me in a different room. This room was very noisy, as I could hear everything happening outside from my window, and was unable to sleep. I spoke with the staff about this and they were very rude and unprofessional. The room was also dirty; there was dust on the curtains and the carpet needed to be cleaned. I believe that I was placed in this room and treated poorly simply because I used points to pay for my stay. If I would have known this, I would have just paid for my room and could have received better service and the room that I was promised.
January 7, 2014
Rated 4.0 out of 5.0 by Xmas in Paris Wow!
My ambassador membership upgraded me to a "superior" category room. Once we got over the shock that we have walk-in closets at home as big as our room, we were able to better enjoy the superb service of this legendary hotel. The concierge staff is amazing and just about everyone is anxious to help. Even by Parisian standards, this hotel is very expensive and certainly not for anyone on a tight budget. But it's in a fantastic location and the well trained staff made us feel like very valued guests.
January 6, 2014
Rated 5.0 out of 5.0 by metraveller Superbe!
An iconic Paris institution. I've stayed several times and just love it. A few very minors quirks in relation to speed of service but you'd have to be very hard to please not to be impressed by the building, the bar, the staff and of course the Cafe de la Paix. Charlotte at reception even has magic dust!
Definitely my hotel of choice in Paris.
January 5, 2014
Rated 5.0 out of 5.0 by isa51 Excellent every way....
Barbara was fantastic,same goes for sophia,aactually everyone on staff....
January 5, 2014
Rated 5.0 out of 5.0 by Villy6 Great location,luxury lounge and excellent breakfast
Great location,luxury lounge ,very helpful staff, nice christmas decoration and high quality breakfast in Cafe de La Paix.We recommend this hotel very much.
January 2, 2014
Rated 5.0 out of 5.0 by Frank9818 Nice Hotel with very nice service
As an Ambassador member, the hotel upgraded me to a suite room when I stayed at Le Grand Paris Intercontinental. This is an ancient
hotel with good quality France furniture and decoration. The employees have well training and good manner in service. I have travel over 45 countries, I will strongly recommend Intercontinental
to my friend and will also choose it for my next trip.
January 2, 2014
Rated 4.0 out of 5.0 by hkghkg central haven
always a pleasure to return to IC Le grand...smooth and enjoyable stay and efficient team with a sense of service.....well done again
January 2, 2014
Rated 4.0 out of 5.0 by 80paris Convenient location
Located in fantastic place where you can access to a lot of monumental thing on foot and also you will get a lot of transportations such as taxi, bus train, airport bus if you wish to travel to somewhere.
January 2, 2014
Rated 5.0 out of 5.0 by sidharth beautiful
such a memorable stay.will come here again and again.
January 1, 2014
Rated 5.0 out of 5.0 by DB7GT Wonderful !
Just spent a week at this hotel and really enjoyed it. Located next to the Opera Garnier (our 3rd floor room overlooked this magnificent building).The hotel was amazing, beautiful décor, huge chandeliers, statues, paintings, entrance pyramids made from chocolates for a Christmas display. I recommend that you join the IHG (free) as a member you get free wi-fi, usually 8.50 euro per hour, although there is a free business centre room on the 1st floor with 3 computers and a printer. We went out to eat as there were so many café's close by but on Christmas day treated ourselves to cocktails in 'le Bar' at 20 euros a go! so the downside is that it is expensive to eat there unless you go to the lounge on the top floor and book the day special 120 euros (4 meals for the day) . Otherwise things like breakfast are 38 euros p.p. but it is has massive choice.
The taxi rank is right outside of the hotel or the Metro is just 2 minutes walk away. There is a friendly concierge desk with all the information you would need, they booked tickets for us to see a ballet 'Le Parc' at the Opera even though I couldn't get them on the internet myself! I found the staff extremely helpful throughout the hotel, please note that tea making facilities have to be asked for but are brought to your room at breakneck speed! For my first visit to Paris, this hotel fulfilled my dreams ( I slept very well!) and I would recommend it.
December 30, 2013
Rated 5.0 out of 5.0 by DannyTlv Best Location and great breakfast
This is one of the best hotels in Paris. It has great location and if you are not lazy you can just walk from the hotel to most of Paris MUST attractions and shops. the hotel serves great breakfast, has nice spa, friendly Bar for late night drink and very friendly staff.
December 30, 2013
Rated 2.0 out of 5.0 by Sawl Unpleasant experience in the restaurant
There were 3 of us and we ordered 2 main course. To avoid wastage
we decided to share first. Only if it's inadequate we will order another
servings. The waiter seems displeased with our order. He just showed his displeasure throughout our dinner. Never hv we experienced such rudeness in our travel throughout the world.
The arrogance of the staffs were so over the top.
December 29, 2013
Rated 3.0 out of 5.0 by Jaslan Expensive
Expensive, the value is poor vs the money that I spend for...
December 24, 2013
Rated 4.0 out of 5.0 by Attley Nice room but not as nice as other Intercontinentals.
There were only two thin pillows on the King size bed. Room was not ready at 2:00 p.m. Check in time. They did provide an upgraded room but the paint was peeling from the ceiling in the bath and the electrical connection was broken and fried my hair appliances. Was disappointed that an Intercontinental wasn't nicer than this. The location in NY is much nicer.
December 22, 2013
Rated 3.0 out of 5.0 by Minnesotat Nice Hotel; customer service lacking
For the most part, the hotel itself was good. However, the customer service was less than respectable...Particularly at check-in, mostly. The Bell hop was excellent and very helpful however, when I checked in, I was not greeted as an IHG platinum member and was basically "a number" to her. She zipped through the check-in as to get me away from the counter ASAP. The two rooms I requested were incorrect as I was there with many family members so I asked for adjoining rooms. Apparently to her, adjoining just means right next to each other and that I should have asked for "connecting" rooms. Adjoining/connecting mean the same thing. I also asked for multiple beds and was given only 2 beds. When I brought this information to the check-in, they said there was nothing they could do and when prompted for "connecting" rooms, she said there was availability but I had to pay an additional 60euro. Then she found a separate room with more beds but on opposite side of hotel of the other room. None the less, we ended up getting moved to meet my bed requirment but was unhappy with the resulting affect not having the connecting rooms. This only after I expressed my displeasure and unhappiness with the arrangement and service. She then looked further for more rooms.
I wouldn't say this is a "bad" hotel but be careful on what your request is and it being honored. This left a sour taste about the intercontinental brand #this was my first time so first impression# and I would not consider this as a top option for future hotel stays.
December 21, 2013