Rated 4.3 out of 5 by 70
Rated 4.0 out of 5.0 by la230267 Staff Recognition
I dropped one of my membership card when I was checking out on17 Oct and front desk staff (Channa) found it and came looking for me as I was waiting for my pick up at the lobby.
Mr McField at the coffee lounge where I have my breakfast is also commendable. He will come and talk to me as we know each other from my regular stay there.
I would like to acknowledge both of them for their good work.
I am returning on 29 Oct again and will be staying at Intercon.
I have a request: Can I access the club lounge on the 14th floor?
21 October 2014
Rated 4.0 out of 5.0 by Samson068 Staff Too Friendly
All the staff of hotel too friendly feel like at home. Just the furnitures need to be upgrade.
20 October 2014
Rated 3.0 out of 5.0 by Sonsch pompöser Look und traditioneller Service
Alles in allem ein gutes, wenn auch etwas sehr pompöses Hotel, das wohl dem Publikum entsprechend ist - es waren viele Chinesen da und es sieht auch aus wie die Hotels dieser Kategorie in China - , mir aber zu oldfashioned rüberkommt. 5 Sterne im Internationalen Umfeld gehen anders. Die Zimmer sind altbacken im Vergleich.zum "Neuen Look" der meisten Internationalen Hotels. Das Personal ist unheimlich freundlich und aufgeschlossen und spricht überraschend gut Englisch. Die Hotelbeschreibung auf den Buchungsportalen hat mich allerdings geärgert, denn sie ist enthusiastisch beschönigend.
Die Lage ist ungünstig: weg von dem geschäftlichen Teil, aber auch weiter weg von Downtown. Dem Hotel fehlt ein Pool an Tuktukfahrern und Guides die sie bei Bedarf buchen kann.
Beim nächsten Mal wohl eher nicht wieder.
18 October 2014
Rated 5.0 out of 5.0 by Francis1 Personalized service
Very helpful and friendly staff. Feels almost at home. The staff knows my preference and some of them even know me by my name!
17 October 2014
Rated 4.0 out of 5.0 by hamesha Shower Room Drainage Problem
The drainage system in deluxe single room was out of work. In my previous stay in August, the room had a very bad drainage, and it was not the first time I experienced.
The telephone line is also bad. In my room, the line was okay. But my boss room (executive suite room) had a very noisy crackled sound and it was too interrupting to talk.
Whenever I visit Phnom Penh, I always stay in InterContinental Hotel, but those experience was happening from time to time.
The staffs are very kind, but the facilities makes me disappointed sometimes.
12 October 2014
Rated 5.0 out of 5.0 by Wrigs awesome, again
I have stayed at the hotel multiple times over the last three years. Everytime I am delighted at the fantatic service, meals and the staff is exemplary. There is nothing about this hotel that disappoints. It would be difficult to find a better place to stay.
08 October 2014
Rated 5.0 out of 5.0 by Travelerklklkl Marketing Team and Concierge Service-
Fantastic- Sambath was great in coordinating our conference and Makara made sure that all of our needs were attended to. A terrific stay!
07 October 2014
Rated 2.0 out of 5.0 by ling60 Disappointed guest.
Service at front desk and restaurants very slow.
Roaste goose meat served at chinese restaurant smells; totally unacceptable as the have a chines chef according to the F
06 October 2014