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Prague

Rated 4.4 out of 5 by 177 reviewers.
Rated 5.0 out of 5.0 by best location The hotel had a great location on the river and close to old town and restaurants. The room was comfortable. The only complaint is that we had arranged for the hotel limo to take us to the airport at 3am but were notified at 7pm the night before that the service would not be available. The hotel did arrange for a taxi and we were lucky that we had enough kron to pay for it. 17 August 2014
Rated 5.0 out of 5.0 by Fascinating Prague What a beautiful city and the hotel's location is terrific! Highly recommend it to other travelers! 16 August 2014
Rated 5.0 out of 5.0 by goold location, high standard, nice staffy stayed one night on 7th august. this is my second time to stay in this hotel. Fpr royal ambassador, I gut upgrade to an executive room, a little bigger than standard room(but last time I got a junior suite). But this time you can get club lounge, not so big but peachful. the front desk Jan is very willing to help, than you so much for my friend`s tooth ache 15 August 2014
Rated 4.0 out of 5.0 by Wonderful Prague First visit to Prague and the hotel helped to make the stay enjoyable. Very friendly and helpful staff who were quick to respond to my needs. Excellent breakfast. Knowledgeable sommelier in restaurant who was most attentive but not all food of excellent standard - more variety needed. Amazing number of spiders on windows!! This needs to be attended to. Overall, a very enjoyable visit. 11 August 2014
Rated 5.0 out of 5.0 by great hotel The Hotel's location is great, I love the room, the food and the smiling staff. The only thing that needs improvement is the coffee! Please equip yourself with espresso machine so the visitor can enjoy a real good coffee/cappuccino in the breakfast! I went to my room to drink espresso. 09 August 2014
Rated 1.0 out of 5.0 by “DO NOT STAY HERE IF YOU ARE SCARED OF SPIDERS!!! IT IS LIKE STAYING IN AN INSECT HOUSE IN A ZOO!!!” I arrived at the hotel on Monday evening for a business trip for one night. Upon arriving in my room, I opened the curtains to see the biggest shock I have ever encountered when staying in a hotel… there were about 25 spiders all over the outside of the windows. These were not small spiders either and they were some of the biggest spiders I have ever seen. I went to reception for another room - and the problem was the same in that room. This situation then followed on as I was given several more rooms. The night manager then accompanied me to show me various rooms which all had the same spider problem with spiders all over the outside windows. It felt like being inside an insect house in a zoo, and then also paying for the privilege of the horrific experience!! After seeing several rooms, we found one which seemed to be spider free. I settled in, still slightly wary about sleeping in a hotel covered with spiders! i ordered room service and tried to settle myself for the evening. The time now was at least 11pm. I was eating my meal and looked at the lamp, and there was a massive cobweb hanging from underneath the lamp with spiders inside the lamp. I rang reception and they sent a lady from housekeeping. The lady came to the room, armed with her fly spray. She sprayed the fly spray all around the room, like a mad woman, but didn't do the lamp. So I pointed the lamp out to her, and she sprayed the spray inside the lamp but didn't clean inside it - hence the spiders were still there. Once she left the room I realised the room I was in was clearly unhabitable due to the fumes from the fly spray and again had to change room. Whilst waiting to leave the room, two of the biggest spiders I have ever seen, came out of the wardrobe heading for the bathroom, clearly in an effort to avoid the fumes of the fly spray too!! The manager again came to show me another room based overlooking the front entrance of the hotel. This room seemed to be much better - however in this room the windows sounded like it did not shut. I rang down again and they sent the housekeeping lady up. She opened the window properly for me instead of making sure it was closed! So I rang back to reception and they sent maintenance. The maintenance man closed the window and said it was OK. The room and window seemed to be spider free so I tried to relax but had a very uncomfortable and uneasy night with the worry that the window might be slightly open, especially given that the hotel has a serious spider infestation. I do have to say that the Night Manager on duty on Monday 4th August was very helpful and understanding of the situation and he did everything he could to find a spider free room for me! This hotel is not living up to Intercontinental standards. The windows should be cleaned regularly. This should be a standard procedure for any hotel.. let alone a 5 star Leading International Hotel Chain. Clearly the owners do not want to pay to clean the windows! It is totally unacceptable for a 5 star hotel. If you have any sort of fear of spiders, believe me - this hotel is not for you!! 08 August 2014
Rated 5.0 out of 5.0 by EXCELLENT POSITION POSITION: EXCELLENT COMFORTABLE ROOM good sleep quality 08 August 2014
Rated 5.0 out of 5.0 by Insectos Demasiadas arañas e insectos en todas las ventanas. La vista es desagradable desde cualquier ventana. Necesitan arreglarlo -INMEDIATAMENTE- De igual forma, el hotel -por fuera- parece demasiado viejo. Necesita una remodelación. 07 August 2014
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Prague
  • Parizska 30
  • Prague , 110 00
  • Czech Republic
  • Front Desk +420-296-631111

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

Czech, German, English, Spanish, French, Italian, Russian, Slovak

Pet Policy

Dogs allowed in the guest rooms at EUR 30 per night. Please ask for our Pet treatment when making the reservation. Dogs are not allowed in Restaurants. There is no charge for guide dogs.
Pet Fee €30.00 per night
  • Local Time

    4:32 PM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • Euro € (EUR)

    Accessibility

    • Service animals allowed
    • 3 Room(s) with Accessibility Standards
    • Parking