Rated 4.4 out of 5 by 160
Rated 5.0 out of 5.0 by G108 Modern Luxury in the Historic Center!
Great comfortable home in the middle of the best of historic Prague. The hotel is superbly run making our stay nearly flawless.
23 July 2014
Rated 2.0 out of 5.0 by LixinZ Comfortable hotel
The staff were very friendly and helpful.
Food services were good apart from breakfast where the quality and selection of fruit was very poor.
22 July 2014
Rated 5.0 out of 5.0 by Jindrich73 Excellent service
Reservation via phone was excellent. Our room big and included more than we expected. Great breakfast and in overall very good services. I would recommend this hotel for business as well as private trips.
21 July 2014
Rated 5.0 out of 5.0 by Toba Prague
An excellent hotel and location with very friendly helpful staff
19 July 2014
Rated 5.0 out of 5.0 by Adidush Location
Excellent location. Walking distance from all attractions.
My only reservation - no free wifi in the room. It's limited. Nowadays - should be free!
19 July 2014
Rated 5.0 out of 5.0 by Sarce Memorable experience
From moment we arrived at the airport, our driver, booked through the hotel sped us through the streets of Prague and we were able to check into our rooms whilst in the comfortable van provided for the 6 of us. At the hotel, smiling staff showed us to our rooms - there had been a large tour group arriving at the same time - which I was nervous about for check in reasons but due to being able to check in whilst in the car this wasn't necessary and we went straight to our rooms which were simply gorgeous.
We had two standard twin rooms and one family room we were a group of 6 ladies travelling to celebrate a 50th birthday. Rooms were clean, modern and beds so comfortable we almost decided to have a quick nap....! Went to the spa and booked lots of treatments ranging from massages to pedicures etc. for our three day stay.
Concierge booked some concerts for us - also made sure my dinner reservations were accurate and generally provided us with good maps and told us where we should go for good coffee and the best sights.
Breakfasts were huge - delicious and easy. Nothing ran out and it was extremely good value as I had booked bed and breakfast - saving us the need for huge lunches. We all found the food everywhere in Prague to be absolutely amazing and our experience on the hotel roof terrace for dinner one of the nights was memorable for us all. Delicious food and atmosphere - possibly one of the best places to have a meal anywhere in Prague. So underrated - would give that top marks.
Beds were huge and comfortable and clean!
A lovely addition on arrival (which was earlier than the midday check in) was a bottle of champagne on ice along with beautiful chocolates for my sister - who was celebrating her 50th birthday.
All in all a fantastic stay in a wonderful hotel. We would all thoroughly recommend this to all our friends and we intend to go back again in winter.
19 July 2014
Rated 5.0 out of 5.0 by petedadofsix Great hotel when visiting Prague
This hotel was great! Great accommodations, staff and dining.
I would highly recommend this hotel.
Also the location was central allowing for great touring experience on foot.
17 July 2014
Rated 5.0 out of 5.0 by Tenant Perfect location and great service
The hotel is perfectly located in the heart of the city. It has easy access to all the main attractions while it is not located in a crowded area.
The hotel staff are very friendly and helpful, and the room service is extremely good.
15 July 2014
Rated 4.0 out of 5.0 by andrewLdn Easy stay
When staying in a hotel from time-critical business, the quality of the hotel is vital in achieving objectives. ICH Prague made everything easy. Even returning lost property was met with meticulous attention. Positive 'will do' attitude from every member of staff I had contact with.
12 July 2014
Rated 5.0 out of 5.0 by LJune Excellent service and room location
We actually stayed 3 nights in Prague at the Intercontinental Hotel. Being picked up by the hotel transportation service was well worth the price after a long overnight flight. The check in process was quick as was the checkout. The front desk and concierge desk were very helpful and suggested some great tours that we took advantage of. We originally planned on a 2 night stay but decided a 3rd night would really allow us to acclimate to the time difference and visit a few additional places while in Prague. A special thanks to Sylvia at the concierge desk, she really went out of her way to ensure our departure from Prague to Krakow would be worry free and issued our train tickets with the best prices possible. If we return to Prague, we will stay again at the Intercontinental.
06 July 2014
Rated 4.0 out of 5.0 by nord22049 Städtereise
Durch weg tolle und sehr engagierte Mitarbeiter. Dem Hotel merkt man hier und die den Zahn der Zeit an, was aber nicht unbedingt störend wirkt. Vielen Dank und auf jeden Fall kommen wir wieder.
30 June 2014
Rated 5.0 out of 5.0 by CLMJD Really wonderful stay!
We loved the hotel. The location was perfect for all we wanted to see and do. The service was excellent. The Ambassador status upgrade was amazing and the 8th floor lounge a nice extra. We even watched a World Cup game up there while enjoying the free drinks and snacks! We also made frequent use of the hotel car service (including pickup from the airport) and could not have been happier with it. The breakfast buffet was also a big plus: attractive, plentiful, and tasty. We made use of the nice, large gym and indoor pool and had great drinks (and watched more football) in the lobby lounge. Finally, we originally were told that the hotel was sold out so we weren't able to get a second room for our daughters; therefore, they made up the suite with rollaway beds to accommodate them and did such a nice job. But, better yet, they were finally able to find a separate room just across the hall so we were thrilled with the customer service offered. We really found no issues or concerns at all during our stay. We can't wait to come back!
30 June 2014
Rated 5.0 out of 5.0 by John HE Exceptional Service as well as Accommodation and Location
Intercontinental Prague offers one of the best locations of any hotel in Prague with hotel service and quality of accommodation among the best anywhere
26 June 2014
Rated 4.0 out of 5.0 by Brussels32 Comfortable Business stay
Great location and well looked after throughout the stay.
As an Ambassador ,hope to get a river view room offered next time and maybe Club Lounge Access too!
18 June 2014
Rated 5.0 out of 5.0 by wop123 Freundlicher und kompetenter Service
Das Hotel hat eine perfekte Lage zur Stadtbesichtigung. Der Service der Mitarbeiter war äußerst freundlich und zuvorkommend.
12 June 2014
Rated 5.0 out of 5.0 by BABOUSCHKA Great experience
This hotel is very well located. Not too far from the old town and also close to the shops. Very clean and beautiful hotel.
The personnel is very friendly, helpfull and polite.
10 June 2014
Rated 4.0 out of 5.0 by Sallu Stay at Intercon Prague
Great service. Excellent location and a nice breakfast .
06 June 2014
Rated 5.0 out of 5.0 by richmo top class hotel
Right from being picked up at the hotel by the hotel limo we was made to feel most welcome,, booking in was quick and when we went into our room we found that we had been upgraded to a delux room with a river view with strewberrys and wine waiting for us from the hotel as it was our 45th wedding anniversary,(thank you). the service at breakfast and in the Dukes bar was good, the view from the roof was out of this world,
We will be returning to this hotel again this year,
Many thanks to all the staff and your driver to and from the hotel,
03 June 2014
Rated 5.0 out of 5.0 by DavidinCO Everything Good
You will enjoy everything at this wonderful and friendly hotel. So convenient and so fine.
01 June 2014
Rated 5.0 out of 5.0 by LeighB Excellent hotel stay in Prague
The Intercontinental is very centrally located in Prague. The service was excellent throughout. We were upgraded to a corner suite, which was excellent. The rooftop restaurant is a must - the food and service are exceptional.
01 June 2014
Rated 5.0 out of 5.0 by 429SteveP Great hotel rooms, excellent facilities
I have stayed in the Intercontiental Prague on two occasions and both have been enjoyable stays.
The exterior of the building does not do the interior justice as this really is a luxurious well appointed hotel.
The rooms are spacious, well furnished and spotlessly clean which is always pleasing and this is matched throughout the public areas.
Breakfast is excellent with a wide range of hot and cold food and great service, the bar also has a wide range with good service but the beer is slightly overpriced compared to the going rate in the surrounding area.
If I had one minor criticism it would be that the general service across the hotel as a whole is good but not great. I would really expect a 5 star hotel with such great facilities to go above and beyond a basic level of service.
19 May 2014
Rated 5.0 out of 5.0 by trvl01 InterContiental Prague is the best there can be
This is extremely great experiences, The Intercontinental Club, two ladies who are outstanding and genuine... attentions to details been simply astonishing. Great Concierge team and the house keeping was immaculate and consistent.
Only I felt that the breakfast is let down... constant lack of refill of items at each time segments, and consistency of quality was huge disappointments, but I am sure, this is only the isolated incidence. And during my stay, the rooftop restaurant was not available for visit due to the private functions, so huge let down for brif visitor like myself not to experience the what the staffs told me, the best in Prague.
Gym is excellent with right staffs and attitudes.
Thank you for the exceptional experiences!
14 May 2014
Rated 5.0 out of 5.0 by Gnat Great service
Intercontinental Hotel Prague is a great hotel well worth a stay. Staff are extremely friendly and helpful. It's location is fantastic especially if you are there to see the major historical sites. Highly recommend it
10 May 2014
Rated 1.0 out of 5.0 by Czechered Past I'll Come Back for the Food
The hotel experience was a good one but it is the outstanding meals that I will remember. My only problem was that I ate too much because everything was so good. This week it's a diet of salads, cottage cheese and tuna - but it was worth it. My compliments to the chef - especially because he was feeding a large group three meals a day at a four-day conference - not an easy thing to do with such a high level of consistency and quality.
10 May 2014
Rated 4.0 out of 5.0 by Straven Excellent business functionalities
Meeting room with a view is rare, but there was one. Excellent !
28 April 2014
Rated 1.0 out of 5.0 by MacK54 Very Bad experience
Usually I do not rate any hotels but this time I want to share my experience with any potential guest of Intercontinental Prague.
Unfortunately I cannot recommend this hotel for anyone. But let's start form the beginning.
While checking in had to queue quite long as only one receptionist was available for hotel guests despite there were at least 3 others chatting each-other behind the counter. There were no fast check in lane for IHG members either.
Once I finally got to the counter the receptionist recognized my platinum status and offered me a room upgrade to the executive room (room number 439) which was very nice.
But when I got to the room I recognized the size was exactly same as the other standard rooms and the bathroom was really claustrophobic. The room also was located in between a storage room and staff elevators which was very inconvenient especially in the morning due to noise coming from both storage room and elevators. The room was also inner corner one so the view was on the concrete wall and roof of the hotel's restaurant.
Next day annoyed by the fake upgrade and noisy room went down to the reception with complain but was so disappointed by the staff attitude. The receptionist kept making me a fool and saying that my room is the executive one and the size is at least twice bigger than the standard one (I cannot imagine a smaller room in 5* hotel) - the bed would not fit) and did not see any problem with noise in the room?!?. So my complain wasn't reasonable. Therefore I had to stay in my "executive" room for rest of my stay there. Honestly I'd prefer to stay in a standard room and not fell I own something to the hotel.
- fake room upgrade,
- noisy room,
- staff attitude - did not feel like a guest at all,
- long queueing while checking in/out
- very expensive mineral water in the room (around 4.5E/0.5liter),
- annoying free internet access - it was hardly to download a mail (very low speed) and had to reconnect every one hour - the hotel pushes guests to upgrade to a paid option,
- poor selection of English channels (the channel list in the room was ok but most of them were not available) - how long you can watch news??
- quite expensive hotel parking (comparing to the other hotels in the city),
- average breakfast as for 5* hotel.
As I travel to Prague quite often I would recommend any other 5* hotel in the city as offers better service and standard rooms are bigger than executive one in Intercontinental. Unfortunately my next stay is also booked in Intercontinental.
21 April 2014
Rated 5.0 out of 5.0 by Thetruthbetold2014 Nothing to fault at all
Upgraded as a gold elite, very comfortable room but no view, fair enough. Rate was super cheap, under 100 euro and counted towards the big win. As a result I also stayed at crowne plazas in Prague which were marginally cheaper but nowhere near as refined.
Pool was pleasant, and not busy. The gym was very busy and appeared to be very well fitted out. Great bed
15 April 2014
Rated 5.0 out of 5.0 by Mohd1978 Every thing perfect in the hotel
I hope to visit your hotel again in future and I m very happy from your staff
07 April 2014
Rated 5.0 out of 5.0 by Mike and Penny Superb Hotel
This was our first visit to Prague
The hotel could not have been better!! Superb facilities, superb staff and superb location.
We have already booked another visit!!!
03 April 2014
Rated 5.0 out of 5.0 by nybiz traveler great stay perfect location
We made the right choice by staying at the Intercontinental Praha. While there are hotels on the higher end, we are glad we choose this hotel. Great hotel gym with large pool which the kids loved. Reasonably priced spa services
First, you can't beat the location. It is perfect for site seeing, shopping and proximity to great restaurants.
The service at the front desk and concierge was great. And then there is the breakfast.... Huge selection including many organic items and attentive service.
To seal the deal, great Ambassador recognition!. Thanx for the corner room upgrade!!
We looked at all of our options and the Intercontinental is the place to stay in Praha(Prague)
31 March 2014