Rated 4.4 out of 5 by 113
Rated 5.0 out of 5.0 by BusuinessGB Makes a business trip pleasurable and memorable
Stayed at the intercontinental Prague for a recent business trip. Have stayed many times before and despite a large selection of Hotel options i am always drawn to the IC Prague. Hotel has recently been refurbished and modernised. Food,bar service and general ameneties are excellent. Staff are friendly and knowledgable. Hotel ambiance is one of elegance,conforrt style,relaxation and professionalism. Every guest requirement is considered and as a repeat customer i am treated personally and will little extra touches which is a really appreciated. Only room for improvement in my opinion- Wifi speed in reception/bar area is very slow - perhaps just an issue while i was there. Also bar food/restaurant food prices could be a little more competitive to attract people to dine in the hotel and not wander outside seeking better value for money. Overall a great hotel which leaves a lasting impression and im already looking forward to my next visit!
03 July 2013
Rated 3.0 out of 5.0 by Farm1 Very comfortable room, poor lobby and bar area
Room, spa, dinning and general services all vey good. Unfortunately all let down by grumpy over worked bar staff and a bar/lobby area where the air-conditioning did not work properly
27 June 2013
Rated 5.0 out of 5.0 by BN64 Long Weekend.
We stayed at the hotel for a long weekend,
A Deluxe Room River view was a fantastic room great view of the river,quiet large and clean.
all the amenities in a very large bathroom-Bath/Shower and very clean.The bed was comfortable.and on a whole a great room.
Breakfast was everything that you would expect from a top class hotel,from cold to hot food,staff who were so friendly,smilling,hello, took pride in what ever job they did."Well done".
The all round staff from chamber maids,to front desk,conciege were all very friendly and knowledegable and no task or questions were to much to answer.
The hotel is in a great location.
I would recommend this hotel to anyone who would be visitting Prague.
Thanks again for a pleasant stay making our anniversary a memmorable one.
11 June 2013
Rated 2.0 out of 5.0 by Bogi Bathroom
Small, unconfortable, even not fully operative and supplied.
01 June 2013
Rated 5.0 out of 5.0 by ADL1 Friendly staff
I have been staying at this ppty for over 15 years, mostly for business. During that time many of the same staff are still there & of course always give me a warm welcome. The service is very good & friendly. Great location in Old Town ORG.
31 May 2013
Rated 4.0 out of 5.0 by DCandco Great location
Hotel is in an excellent location to visit Prague and the hotel chauffeur service to and from the airport is excellent. Breakfast choices were very good although the restaurant was always very busy. Beds good but pillows too soft and seperate doonas on the king bed didn't quite work. Room very comfortable otherwise and well serviced. Swimming pool and amenities excellent. Hotel shops had a good range of souveniers and staff very friendly and helpful. Restuarant view from terrace well worth the visit. Would definitley stay at the hotel again.
29 May 2013
Rated 4.0 out of 5.0 by 42pinklady Great location,staff & everything
We love it at the Intercontinental. Great location and the staff was amazing. Can't wait to come back again. Prague was my favorite place we visited while traveling thru Europe.
28 May 2013
Rated 5.0 out of 5.0 by dirko321 wonderful stay in Prague
very good stay in Prague, excellent Hotel, I will remember me any time
24 May 2013
Rated 4.0 out of 5.0 by Christian43 Excellent hotel in walking distance to historical sites
For the second time, we stayed at the Interconti in Prague and again have been very satisfied with everything. We can certainly recommend this hotel to anyone and will return. One thing I may mention is that one should NOT book via "Intercontinental.com/ambassador". They are more than hopeless and if you get an offer after a few days and try to ask a question, you never get an answer. This has happened not the first time. On the other hand if you contact the reservation center from the Intercontinental in Prague directly, you get the best of service and an immediate reply. They should scrap in my opinion their Service Center (is it outsourced? Wouldn't surprise me!).
24 May 2013
Rated 4.0 out of 5.0 by Guest888 Nice hotel in good location
Check-in was fair, but room allocated was very smoky (despite being designed a non-smoking room). Check-in person was completely unapologetic and treated me like it was my fault. New room was fine (albeit with not as good a view).
Room is well appointed, with classy bathroom in marble. Nice touch supplying an international adaptor.
Hotel has an excellent location: less than five minutes walk from the square, on the river and next to a bridge.
Breakfast and lunch were quite good, although the F&B staff were not up to standard. Tables not cleared; staff not helpful and very abrupt with guests.
Conference facilities were good.
23 May 2013
Rated 2.0 out of 5.0 by Starikova Comfortable place
Comfortable place good breakfast not good reception service unreasonable prices
19 May 2013
Rated 5.0 out of 5.0 by Paal Pure brilliance
ICH Prague is a wonderful hotel. Everything is top notch - the service, the room, the terrace at the roof with the best view over Prague, the restaurant, the spa - I didn´t find anything to put my finger on. Pure brilliance.
I will be back for sure.
14 May 2013
Rated 5.0 out of 5.0 by Razi Great welcome and memorable experience
Thank you very much for your hospitality - a great welcome, excellent room and really good service. My wife and I thoroughly enjoyed our stay and you made it special for us. A BIG thank you to your team!
12 May 2013
Rated 4.0 out of 5.0 by Nikl Prague
Overall experience was good and the Concierge team did a great Job when arranging our evening. One downside was that when we booked a hotel car for our departure to the Main Train Station we were first told the car is ready and then told that the car is not ready because it had a accident (is this really true?). The doorman then said he would give us back the money and we need to take a Taxi which is fine, however if you recommend a taxi you should make sure that the driver does not rip your clients of because it looks bad on you. The taxi driver over charged us by 100 Crowns and when I asked him for the change he gave me 10 instead of 50 Crowns and drove off. It's not about the money but feels bad if somebody rips you off. I am a Front Office Manager myself and know how the Luxury business works and while the hotel was a good standard there are certainly things to improve on. (i.e. grooming of staff, friendleness of male Desk Agent) Special Thanks Petr, Zuza & and the entire Concierge Team for great recommendations.
10 May 2013
Rated 5.0 out of 5.0 Quick Trip
Simply said it was a great hotel experience. Check in was seamless. The room was clean. Great bed and pillows, amazing shower pressure and shower head. Very knowledgeable concierge. They provided kosher restaurant info only steps away.They also arranged a great car service to and from the airport in a BMW 750 series- better than expected and very close to taxi pricing. I even got a swim and a hot tub in the spa
All in all nothing beats the location.
I would definitely recommend others to stay here!!!
07 May 2013
Rated 3.0 out of 5.0 by Raymond1OST Mixed feelings about the hotel
- good location
- the top restaurant looks out over Prague and offers good food and good service
- 2 lamps out of order in the room at arrival
- no privacy in the room because of workers outside on scaffoldings and darkness in the room
- at arrival it took a long time before I got my car key back
- free wifi in the room very low
- small club lounge and limited choice of food for breakfast
I stayed in a suite.
30 April 2013
Rated 5.0 out of 5.0 by DFranklin The place to be in Prague
The hotel is perfectly located for easy access to both sides of the river. The fancy shopping street, Jewish Quarter, and the Charles Bridge are only a few steps from the hotel. The main square with the famous clock and Mucha Museum are only minutes away.
The view from the river view rooms is spectacular, the breakfast is wonderful, the staff is helpful and friendly. This property creates an easy and pleasant portal to the magic of Prague and offers a cozy retreat after the day's explorations. Reaching the castle district and the art museums is easy, as one walks across the bridge and grabs a tram up the hill for a two minute ride. This was our second stay at the Intercontinental in Prague, and we would return without hesitation and recommend it wholeheartedly.
24 April 2013
Rated 5.0 out of 5.0 by Expressions Excellent property...great locatipn
Wonderful product...excellent location..very clean. Jan at the front desk was very helpful, kind and supportive.
20 April 2013
Rated 5.0 out of 5.0 by John45 Excellent Hotel
We have stayed in a number of Intercontinental Hotels and would rate Prague in the top 3.
12 April 2013
Rated 5.0 out of 5.0 by sea1 Great service
Staffs are wonderful, knowledgable, state-of-the-art health club and best of all, great location.
11 April 2013
Rated 1.0 out of 5.0 by Ricardho Bad Experience
I am a big fan of Intercontinental Hotel. Recently on my trip to Europe, I stayed at Inter in Prague, Budapeste and Vienna and the only place that I had a bad experience was in Prague.
My room allocated was very bad, facing to stairs of employess that was working on repairs, taking all my privacy.
I tried to change my room and it was very difficult and I end end up in a bad room.
08 April 2013
Rated 4.0 out of 5.0 by PBear182 Great facilites and staff
Very pleased with Intercontinental Prague.
Ther facilities were fantastic - especially the gymnasium and pool.
Rooms were very comfortable and clean.
Staff extremely friendly and helpful.
Perfect location for exploring the city.
03 April 2013
Rated 5.0 out of 5.0 by angm excellent!
husbands 40th birthday and we had free upgrade in room and chocolates and champagne
would definitely recommend
27 March 2013
Rated 5.0 out of 5.0 by ADL1 Thanks for the service
This is one of my "homes away from home" and each time I'm there the staff makes me feel at home. Always get a nice upgrade & the satff are always excellent. Very little turnover in staff over the years,so it's always nice to see the same faces & to be called by my name. ADL
22 March 2013
Rated 5.0 out of 5.0 by pollack22 Tea pot ready to use
I was a great to find in my room prepared tea pot with cups. I ma not sure who would remember I like to have some tea in my room in a tea pot. But it was very kind and I did have feeling somebody is really taking care of me.
11 March 2013
Rated 1.0 out of 5.0 by VanderLinden Departed splendour
I can imagine that in seventies this hotel was the place to be in Soviet Prague. And still I find the exterior of the hotel grand. Unfortunately the same cannot be said for the hotel itself.
The rooms and hallways are out-dated. Worn out carpets and furnishing. Windows are not sound proof, so at night there is a lot of noise from the streets. Our room was not very clean. No wonder if you see the old fashioned vacuum cleaners that are used (see photo). The bathroom was mucky and small. You even have to shower in the bathtub.
The pool area (why salt water) and sauna are mucky and not well-kept. The food in the restaurant is moderate and the atmosphere is awkward. For example, the restaurant has a large fish tank, but it is empty. At eight 'o clock we were the only ones dining. In their defence, I must say the staff in the restaurant is friendly and tries to do their best. The breakfast buffet is poor and cheap ingredients are used.
In all, absolutely not at par with InterContinental standards. Definitely not a five-star experience.
08 March 2013
Rated 4.0 out of 5.0 by cocoro room very well cleaned and nice indoor setting
The room is very comfortable, the furniture is very well placed inside the room.
High quality beauty products.
A plus for the shops.
28 February 2013
Rated 3.0 out of 5.0 by rocky9 Excellent hotel for the business visitor
While the overall service and quality was average for a business hotel, and the room amenities were average as well, I consider the hotel as excellent all around for the business visitor. Everything is at your finger tips, and the location is superb. On those grounds alone, I give it a high rating.
23 February 2013
Rated 5.0 out of 5.0 by Khalel Recommendation
So far, the IC Vienna was my personal benchmark in service quality and loyalty recognition.
This benchmark has clearly been threatend by the IC Prague. Despite a (minor) error on the PC points, which was solved by Mr. Schreiter without too many problems, everything from late-checkout to correct minibar billing was handled perfectly (a world first in my Royal carreer). Breakfast is way above average, Spa fairly ok, amazing gym.
The club is a bit small though and could offer more snacks, but has an astonishing view over Prague
So, overall I'd highly recommend the IC Prague.
16 January 2013
Rated 4.0 out of 5.0 by GoodHotelStay2012 Very Well Pulled Together
I recently stayed at 9 hotels during a 14 night stay in Europe. The room at the Intercontinental in Prague was one of my favorites. The quality of the construction of the building, the furniture, the bedding and the marble bathrooms was better than any of the other 4 and 5 star hotels that I stayed in. It felt very solid and well-maintained, and therefore very comforting to a traveler used to that sort of standard in hotels.
The location was great. It was a very pleasant, short walk from the main square.
10 January 2013