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InterContinental Riyadh

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Hotel Reviews for InterContinental Riyadh
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 396 reviews
90%
Recommend This Property

Ratings Breakdown

396reviews

  • 5 Stars
    217
  • 4 Stars
    113
  • 3 Stars
    35
  • 2 Stars
    19
  • 1 Stars
    12

Very nice hotel

By

2016 八月 20

club

The hotel was perfect for my business trip. The food at Mondo Restaurant was excellent.

Posted byHotelStaff
2016 八月 20
Dear Mr. Will, I am very grateful to your review and kind comments. I am very glad to know that you had a perfect stay during your recent business trip and moreover finding our food at the Mondo Restaurant excellent. Your positive review is a source of our strength and further our commitment to improve our services and facilities. We’ll be pleased to have you again Mr. Will! Best regards. Tariq Dowidar, Area General Manager
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still good hotel

By

2016 八月 17

good staff
no recognition to the loyalty program

this time I was in very old room in the Ground floor, my last experience was better than this.

Posted byHotelStaff
2016 八月 18
Dear Dr. Haado, Thank you for kind comments. It has always been our goal to make your stay comfortable and memorable. However, I deeply regret that your recent stay was not that satisfactory. Let me assure you that we have updated your profile so that we will do our best to make your stay delightful the next time around. We’ll be pleased to have you again Dr. Haado. Best regards. Tariq Dowidar, Area General Manager
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comfortable bed great service

By

2016 八月 10

club

as airline crew we appreciate being taken good care while overseas,quite rooms and room service are a must,
nice staff is of course a plus too,
always nice to saty at these hotels all over the world,
thnks,

Posted byHotelStaff
2016 八月 13
Dear Guest, Please accept my thanks for your nice comments and for taking the time to send this review. I am indeed pleased to read your overall opinion of the services and facilities we have offered at InterContinental Riyadh are up to your expectations. We are truly committed to keeping you as part of our InterContinental Hotels & Resorts family. I look forward to welcoming you back. Best regards. Tariq Dowidar, Area General Manager
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Unpleasant stay

By

2016 八月 09

Internet connection was down for 2 days and for the rest of the stay it was poor. No local gift offered to me as an ambassador. Definitely will advise all of my corporate colleagues to avoid this hotel.

Posted byHotelStaff
2016 八月 13
Dear Mr. Shehata, Thank you for your bringing up your concerns through this platform which helps us look into our lapses so as to bring corrective actions, with the ultimate goal of serving you better in the future. Please accept our deep apologies for the inconveniences that have caused you concerning the internet connection during your recent stay with us. Indeed, this problem has been one of those challenging issues that beset the management and our valued guests. As an expression of our sincere apology for this incident, we have updated your profile so we can upgrade you to the Club InterContinental room on your next visit to Riyadh. I have also recorded your other issue and let me assure you that this will be accordingly addressed so this will not be repeated again. We hope that you will give us the favor of your continued patronage. Best regards. Tariq Dowidar, Area General Manager
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Wonderful experience with luxury

By

2016 七月 31

platinumelite

Intercontinental is situated at a stones throw from city centre in Riyadh. The staff and the services offered are highly professional and good. The food at the hotel is very delicious and appetizing. I would highly recommend the place to everyone.

Posted byHotelStaff
2016 七月 31
Dear Mr. Dipankar, I am very grateful to your excellent review: professional staff, great food and good location. Let me assure you that we will continue to AIM HIGHER for excellence, ensuring your best comfort and experience whenever you stay with us at the InterContinental Riyadh. We’d love to have you again, Mr. Dipankar. With my best regards. Tariq Dowidar, General Manager
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Very good experience at Intercontinental Riyadh

By

2016 七月 30

This hotel is very nice. The staff is very professionnal.
The place is beautiful. The outside swimming pool is awesome. I truly recommend this place.

Posted byHotelStaff
2016 八月 01
Dear Mr. Cnota, Thank you for your nice comments and rating. I am very happy to note of your pleasant experience, and wish to inform you that I take pride to learn that you find our hotel very nice and the staff are professional. These have been our foundation to make us a GREAT HOTEL GUESTS LOVE and I can now foresee that status is within our reach. And thank you so much for recommending the InterContinental Riyadh to your friends and associates. We look forward to have the pleasure of welcoming you again. With my best regards. Tariq Dowidar, General Manager
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comfortable atmoshpere

By

2016 七月 30

It is my preferred place in Riyadh. I find comfort, and welcoming staff. Atmosphere, and food is excellent.

Posted byHotelStaff
2016 八月 01
Dear Mr. Abu Khalid, Thank you for your time in making this review. Your nice comments manifest our continuing efforts to bring the InterContinental life to our guests and our commitment to make your stay pleasant and memorable. Please be assured that you will always find our staff ready to assist you with a welcoming smile. With my best regards. Tariq Dowidar, General Manager
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First time stay

By

2016 七月 28

Great service, great location and excellent property. I stayed at the new wing for one night only but the impact it had on me was great. I would recommend this hotel to anyone going and visiting Dammam.

Posted byHotelStaff
2016 七月 30
Dear Anonymous Guest, Thank you for your review and rating. I take pride as a leader of the InterContinental Riyadh for your nice comments such as GREAT SERVICE, GREAT LOCATION AND EXCELLENT PROPERTY. Your comments immensely contribute to our Goal which is GREAT HOTEL GUESTS LOVE. Moreover, I am truly grateful for recommending our hotel to your friends and associates. We look forward to the pleasure of welcoming you again. With my sincere regards. Tariq Dowidar, General Manager
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Stay at Intercontinental Riyadh

By

2016 七月 25

platinumelite

Please ensure to check on the air-conditioner prior to moving into the room.

Posted byHotelStaff
2016 七月 25
Dear Mr. Anup, Thank you for your time in making this review. I do understand the experience you had and I extend my sincere apology for all the inconveniences that have caused you. Rest assured that your next visit/stay will be a more comfortable one. I trust that this issue would not deter you of coming back to the InterContinental Riyadh. My best regards. Tariq Dowidar, General Manager
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Tolle Atmosphäre

By

2016 七月 25

Der Eingangsbereich und die Lobby schaffen eine orientalisch-kosmopolitische Atmosphäre, die das IC Riyadh zu etwas Besonderem macht. Der Poolbereich ist eine Resort-ähnliche Insel inmitten der Stadt und wurde ansprechend renoviert. Da sich die Stadt immer mehr nach Norden entwickelt, verliert die Lage allerdings auch stetig die Vorzüge der ehemals zentralen Lage.

Posted byHotelStaff
2016 七月 26
Dear Mr. Wolfgang, Thank you for your recent review. Your nice comments inspire us more to AIM HIGHER in our endeavor to keep hitting for excellence both in facilities and services, all for the comfort and experience of our valued guests. We look forward to the pleasure to welcoming you again at the InterContinental Riyadh. My best regards. Tariq Dowidar, General Manager
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Great service, great room

By

2016 六月 27

club

Highly recommended, One of the best hotels I have ever visited. Staff were very attentive, great attention to details.

Posted byHotelStaff
2016 六月 30
Dear Guest Sheepy13, Thank you very much for your nice review. It has been our total commitment to make your stay a real comfortable one, serving you with our personalized InterContinental touch and culture. We look forward to have the pleasure of welcoming you again at the InterContinental Riyadh. With my sincere regards. Tariq Dowidar, General Manager
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Business

By

2016 六月 07

club

My 2nd experience was great I loved coming back to be treated like only guest there. Very attentive staff and helpful. Special shout out to Abdulaziz on the reception desk who checked me in in less than 10 min and made sure as short as my stay was to be comfortable.
The only things I will recommend as addition to the guest rooms are: add a Mirror in the room, more accessible power outlets near the bed plus USP outlets near the desk, finally upgrade hairdryers.

Posted byHotelStaff
2016 六月 14
Dear Ms. Maha, I thank you sincerely for your continued patronage and I am very grateful to your time in making this review. I take pride in the way our staff has personally attended you and I assure you that your comment will reach him. I have noted some of your recommendations and these will be accordingly addressed as the 2nd phase of our major renovation (rooms and suites) is already in the can. We look forward to the pleasure of welcoming you again to the InterContinental Riyadh. With my best regards. Tariq Dowidar General Manager
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