Rated 4.2 out of 5 by 253
Rated 2.0 out of 5.0 Not a happy camper!!
I will start with by saying the hotel complex is huge and has beautiful décor. Most of the staff were awesome and went out of their way to say hi and to please. Set that aside the front desk personnel were not very knowledgeable, made many mistakes on the billing and entering the proper data for IHG points and qualifying stay. I was even misled by person checking me in that there was a hot tub, he even called to confirm. I then ventured to the health club area after checking in room to find out that was not one in that area. Supposedly there is one in an area that is under construction but they did not advise me of this and nothing was done for the inconvenience. If you are already platinum elite do not upgrade to ambassador because it gave no extra benefits other than a box of dates that I don't eat anyway. I have a complaint filed with IHG and have not heard response from hotel.
23 December 2014
Rated 5.0 out of 5.0 by Navish Awesome stay at InterContinental
I stayed for a month at InterContinental, Saudi Arabia and that stay was very comfortable.
Very helpful and friendly staff.
The hotel has very good amenities in terms of gym, golf club, tennis court and swimming pool.
Really had a very good stay experience.
21 December 2014
Rated 5.0 out of 5.0 by CulinaryBuddy Pleasantly exceeded my expectations
The reception upon my arrival was very friendly and quick. I had requested the possibility for a late check out and the receptionist very enthusiastically and kindly proposed the option of checking out at 5PM instead of the standard 3PM, and made sure to mention that staying any longer would result in being charged for a half's day fare. The late check out made my stay incredibly convenient as I had some business to attend to during the day and was then flying out of Riyadh late in the evening.
The room had exceeded my expectations. Great attention to detail, and excellent room service. I had ordered diner upon my arrival, and pre-ordered breakfast which arrived at the exact time I had requested. The only problem I had was that the shutters did not completely block out the sunlight in the morning and I couldn't manage to completely turn off the AC, just set it to the minimum. I had a business lunch the next day at the Mondo restaurant; The ambiance was very nice considering is was a lovely day to sit outside.The service was very professional, on time and friendly. The food was very pleasing.
The reception staff were very useful; I needed to purchase a Mobily sim card and they arranged for a taxi driver to take to the nearest Mobily center and back to the hotel.
I would highly recommend this specific branch and will most likely stay again during future business visits to Riyadh; However, while the standards exceeded my expectations in a positive sense, the price was not very competitive.
Thank you for an overall great stay.
14 December 2014
Rated 5.0 out of 5.0 by KimFin Classic elegance -brilliant
From the moment of arrival the service was impeccable, my room was beautiful and the hotel overall had a soothing and elegant feel to it. Stepping in from the heat and dust of the city this hotel is an oasis, literally. There is water flowing everywhere and lush plants all around. It's located well and encased by a wall and a golf course so there is little noise from traffic as with most other hotels in Riyadh. The gym had everything I needed and the club lounge breakfast and other meals were high quality. I really can find no fault with this hote
08 December 2014
Rated 3.0 out of 5.0 Comfortable
Good location but the room old style need renovation
08 December 2014
Rated 5.0 out of 5.0 by SteveCol Home in Riyadh
Once again, it was a delight to return to the Intercontinental in Riyadh. The staff greeted me like an "old" friend and were always courteous, helpful and accommodating. It was also good to return to the golf course - despite the rain!! Further to my earlier comment (ice cold in Riyadh) it would help if the air conditioning in the Club Lounge could be moderated a little. Thanks again..
07 December 2014
Rated 5.0 out of 5.0 by eddy80 Gutes Businesshotel
Gutes Hotel mit guter Lage. Für Geschäftreisen sehr zu empfehlen. Der gewohnte Verkehrsstress . Reichlich Zeit einplanen. Dauer ca. 45 min vom Flughafen
06 December 2014
Rated 5.0 out of 5.0 by Abyati Great Experience!
I am glad I have chosen Intercontinental Hotel to celebrate my honeymoon. All the staff were great as they have made my special day more memorable with their warm and personalized services. I will always choose to stay in this hotel.
05 December 2014