Rated 4.2 out of 5 by 173
Rated 5.0 out of 5.0 by Majdi Great Service
Staff in general have shown an outstanding level of customer service starting from the reception individuals who immediately recognized me as a Royal Ambassador customer and offered the packages applicable to this category, and all the way to the polite service staff who were fully informed and aware of all the hotel services and facilities.
I could only conclude that my stay in this hotel is part of the success I accomblished in this trip.
15 March 2014
Rated 5.0 out of 5.0 by Majdi great service
Customer service is what I admired the most, the staff is customer focused, aware of all guests requirements, and very nice.
10 March 2014
Rated 2.0 out of 5.0 by Hassan111 unconfortable
First of all the hotel building is old the furniture is old and cheap. The restaurants and the food was not that good as well as it served cold and tasteless. It does not worth the value of the money. When we requested a limousine car they brought us very old ford and not official taxi.
My friend get much better offer from booking.com comparing to me?! so no advantage of being a IHG® Rewards Club Member.
10 March 2014
Rated 4.0 out of 5.0 by Travelin' graybeard Nice hotel, excellent amenities.
Aside for the size of the room and especially the bathroom being a bit small. and the rate being high, this hotel provides excellent services and amenities. The health club facilities are excellent. The grounds are very large with a very open design plan. The restaurants are excellent. The room was spotless, the housekeeping staff does a fantastic job. Friendly and very helpful staff overall. I would definitely stay in this hotel again when traveling to Riyadh.
09 March 2014
Rated 5.0 out of 5.0 by rahul1978 Good stay
As always , the stay was good & pleasant. I was also upgraded to the suite which was fantastic & nice surprise.
03 March 2014
Rated 1.0 out of 5.0 by Nicknam Terrible Hotel - worst I have stayed in
Room badly in need of make over.
Staff OK butr nothing special.
Food in restaurants very average and very expensive.
Absolutely not good value or pleasant.
On top of this - no points awarded as part of loyalty programme - guess you don't value my loyalty !!!!!
02 March 2014
Rated 5.0 out of 5.0 by Juma Great service
Great service and very welcoming staff!! Intercontinental Riyadh will always be my place to stay in when I travel there!!
01 March 2014
Rated 5.0 out of 5.0 by Tameen V comfortable & generous
It was the first time, though it was at a time of conferences and Janadria festivals but I felt comfortable,Staff are helpful. Services are good. Price is little high.I recomend it for others. I really enjoyed it.
23 February 2014
Rated 3.0 out of 5.0 by Hiros Priority club
I cannot find any priority club gained by this stay although i have shown my priority club card to reception staff. Please check
My Pririority clob number : 686663239
Name : Hiroshi Nasu
Stay at Feb 9, 10, two nights
Booking confirmation: 5059506
18 February 2014
Rated 3.0 out of 5.0 by Ric55 Confortable bed and pillows.
Hotel had been renovated in the lobby and entrance but the rooms remain very old and need update!!
Room cleanliness is an issue.
15 February 2014
Rated 4.0 out of 5.0 by rahul1978 One of the nicer hotels in riyadh
I would highly recommend Intercon hotel for business travelers specially. Its about 20 mins from kingdom towers and has a fresh feeling to it , which is not easy to find in desert riyadh. I specially liked the rooms as well which are spacious & clean. As gold member, i was greeted very well , so the staff has been trained nicely.
Wish to stay again sometimes.
08 February 2014
Rated 4.0 out of 5.0 by Dyffri Nice but costly
Very good experience in my room for cleanliness, accommodation and space availability.
The feeling is that the room rate and the breakfast are a little bit expensive if compared with other hotels in the IHG group; breakfast is definitely unbalanced in terms of value.
02 February 2014
Rated 5.0 out of 5.0 by faislasaud good locotation
The hotel location very close to my office
and the staff very friendly
27 January 2014
Rated 3.0 out of 5.0 by HMK1 Comfortable but old
Very friendly personal and good service.
The only negative comment is that the rooms are older and need to
Be renovated as soon as possible. The rest is already renovated and in a good condition.
26 January 2014
Rated 5.0 out of 5.0 by wanderer 606 Happy as always
Over and over, the Intercon. is my second home when on business or personal travel. They wrote the book on customer loyalty and genuine satisfaction.
06 January 2014
Rated 5.0 out of 5.0 by Mj69 Your staff are outstanding!
Unfortunately due to work commitments I could not travel home this festive season and instead stayed with you in Riyadh.
Your team really went out of their way again to make my stay a memorable one. In particular Julian at the Front Desk, who is one of the best FO staff I have had the pleasure of meeting. He has an amazing attention to detail and customer service, which you should recognize and reward.
Also the entire Club Lounge staff who have a great manager, motivating them to really take care of regular guests, making business a breeze at the Intercont in Riyadh.
The only complaint would be that the Lufthansa crew should be asked to be a bit more mindful of other guests in the Lounge. Each evening they seemed to take the place over and were too loud for those of us trying to have business meetings or finish the day's work.
05 January 2014
Rated 5.0 out of 5.0 by Abukhalid Mr
Good stay and haby to stay in riyadh
Good stay in riydah
04 January 2014
Rated 5.0 out of 5.0 by IHG*Member A great hotel in Riyadh
Comfortable stay and very good recognition of IHG memebsrs.Facilities are good. The room work desk and details are well designed and placed. The bathrooms / tubs could be a little bigger but it is due to building layout.
Overall a highly recommended hotel....
03 January 2014
Rated 4.0 out of 5.0 by SteveCol Cold in Riyadh!
I have stayed at the Intercon when visiting Riyadh for over 20 years. I remain convinced that this is one of the finest hotels in the Region, but during my last stay, I was somewhat disappointed with the quality of service, refreshments and attention to detail, particularly in the Club Lounge. Also, the air conditioning was uncomfortably high and, despite repeated comment, this continued throughout my visit -unpleasant, unnecessary,and a waste of resource!
01 January 2014
Rated 3.0 out of 5.0 by SEN1976 please rebuild
I like the service there but I really think you need to completely rebuild the hotel to keep your IHG standard in the middle east
31 December 2013
Rated 3.0 out of 5.0 by SEN1976 It needs to be rebuilt
The locative this hotel is great. But when I'm there i feel like I'm back in the 80's. IHG have tried to revamp it but it just doesn't work. When I went to the heated pool, Gym, restaurants or room I feel like this place needs to be built from scratch. Sometimes the cosmetics just don't work.
30 December 2013
Rated 4.0 out of 5.0 by Ibtisam Good for Riyadh
As usual, a dependable hotel in Riyadh - great for business.
28 December 2013
Rated 5.0 out of 5.0 by Baky Passion to deliver
Intercontinental Hotels Premier than the other hotels.
But I would be a Feels the level of the hotel, such as those feeling I got at InterContinental Mecca, as well as InterContinental Dubai.
Thanks so much for the InterContinental team work and top management of high performance and Excellence, always reminding continuous development and passion to deliver
Looking forward for your next step.
28 December 2013
Rated 5.0 out of 5.0 by Tawlahak Riyadh Intercontenetal
It's was good experience to stay in Riyadh Intercontenetal
27 December 2013
Rated 5.0 out of 5.0 Excellent Service
Very nice property. Rooms are very clean, comfortable bed and excellent service
27 December 2013
Rated 5.0 out of 5.0 by Kaneykane Mosquitoes in the room
Overall an excellent experience.
However I was greeted in the room by at least a dozen mosquitoes which I spent the next 3 days dealing with.
23 December 2013
Rated 5.0 out of 5.0 by Jscaria77 Outstanding property
I was in Riyadh on 15th Dec and stayed at this hotel for one night. Even though it is not a brand new property, it is well maintained and pretty huge. Friendly staff and a few good restaurants made it even better. Recommended for anyone who is looking for quality stay in Riyadh and willing to pay slightly higher than similar rated property?
19 December 2013
Rated 5.0 out of 5.0 by sa7ebalsmo comfortable
its good to me and greatest to come to this place for alot of resons
19 December 2013
Rated 5.0 out of 5.0 by Jack899 Made the visit to Riyadh a most pleasant experience.
The food waas outstanding and the service was excellent. The Intercontinental made the stay in a foreing country seem like home.
16 December 2013
Rated 3.0 out of 5.0 Good staff but tired property
A good location, especially for the Ministries, but in need of renovation now in the rooms. Staff are friendly and helpful. Expensive for what it is at the moment, worth considering when the room upgrade program has been completed.
16 December 2013