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Riyadh

Rated 4.2 out of 5 by 195 reviewers.
Rated 4.0 out of 5.0 by Good stay Good stay and very good service but the room quality could be improved. 26 May 2014
Rated 5.0 out of 5.0 by Great Hotel If you really want to know the great value of being at the Ambassador's program, you have to check in at this hotel.From the moment you arrive at the Ambassador's desk you are royally treated. A very warm welcome from the staff, assistant manager, and the manager. You are upgraded, offered lounge access and accompanied to your room, already supplied with fresh fruits, water, and other goodies.The fresh fruits and water are replenished daily. The location is great and quite. It is actually a resort within Riyadh: enjoy a game of golf or tennis and have a nice swim at the nice pool. I highly recommend this hotel. 20 May 2014
Rated 3.0 out of 5.0 by The location and the gym are very good however the toilets facilities are very old The location is very good as well as the lobby and gym. The toliers are very old and need to be replaced. 12 May 2014
Rated 5.0 out of 5.0 by Staff was super Warm welcome at door and later also at reception, where check in went smoothly. Had been a regular guest of hotel before refurbishment and this was first time since refurbishment which is a great improvement. Lobby area etc is now more contemporary. Suite was well appointed with eye for all details (fruits, nuts, flowers and amenities). In room dining was excellent. Above all I have to compliment ALL staff whether it is cleaners, concierge, front desk and recreation manager. They are all extremely helpful. One little comment: access to hotel via own transport has become somewhat more cumbersome as one of the roads is blocked and there are no signs directing you to the hotel. Will return next time! 11 May 2014
Rated 4.0 out of 5.0 by Good stuff Fahad , at front desk, was really helpful The new rooms look nice 10 May 2014
Rated 5.0 out of 5.0 by Excellent Hotel This is my second time in intercontinental Riyadh and I must admit the service and size of the property makes you feel like you're not in the city while you're actually in the midst of it. Rooms in the club tower are very spacious and comfortable, not as new but still very comfortable and a bit upscaled to the regular ones. The service is definitely what makes me want to go back, staff are very friendly and welcoming. A proper five star hotel. 09 May 2014
Rated 5.0 out of 5.0 by Good Hospitality really i have a good experience with them. They Provided me and my family a good service and Hospitality . so that make me Planning to do it again . I would like to thank you for give this opportunity to shear my wonderful time that I spend in your hotel and making my day 29 April 2014
Rated 5.0 out of 5.0 by best locotation i like this hotel because of staff and the management 28 April 2014
Rated 3.0 out of 5.0 by Not what i expected Negative is the room i booked was not available when i arrived!! Receptionist offered another room which i didnt accept Room has an internal door between another room, where there were people smoking in the other room and was really very very annoying to me Noises from children and babies as if i am in a bus NOT in a 5 stars hotel!! Doesn't worth the money i paid and i wont consider it in my trips to Riyadh again The food was good 27 April 2014
Rated 4.0 out of 5.0 by Great service at arrival and departure The attention and service i receive when arriving is always excellent 26 April 2014
Rated 5.0 out of 5.0 by Warm experience It was nice experience for my business trip. Professional staff and good location. 16 April 2014
Rated 5.0 out of 5.0 by Great Service I always stay in the Intercontinental when visiting Riyadh. The main reason is the service that is provided is second to none. The staff are extremely friendly and efficient and always greet me as if I am arriving home. It has all the amenities required of a high end hotel but it is the excellence of the employees that make the stay most memorable. 14 April 2014
Rated 5.0 out of 5.0 by good stay Thanks for your great service and good stay at this great hotel 13 April 2014
Rated 1.0 out of 5.0 by The building too old As we sees the building too old also the furniture it very bad it’s different if you compare the room furniture and the lobby 12 April 2014
Rated 5.0 out of 5.0 by my feeling like in my home my feeling like in my home,so it is good and nice feeling and I went to tell my friends and my relatives. 10 April 2014
Rated 5.0 out of 5.0 great hotel I enjoyed my stay and feel that this hotel is located in a prime location of Riyadh It's like a resort and palace. The Golf is unique in Riyadh. I understand that it's 45 years old but it looks new and well maintained. I liked king faisal conference hall and facilities. The restaurants and the coffee shop is luxurious. I will always choose this hotel as my home every time I visit Riyadh. I highly recommend it to my friends. 09 April 2014
Rated 5.0 out of 5.0 by The right place for business The superior customer service this hotel has makes it one of my favorit places for any business travel, staff awareness and friendly atittude made my stay a memorable one. 07 April 2014
Rated 4.0 out of 5.0 by Excellent location and room with very good service Enjoy the stay and will utilize it as number one option for future stay. Rooms are well equiped and very clean. 06 April 2014
Rated 4.0 out of 5.0 by Cool place The sleeping room is very comfortable but the bathroom is not spacious and could need some update. the people at the reception area are fantastic but the staff at the club lounge which i visited during breakfast time were not very friendly. The breakfast buffet is very good. I would not hesitate to visit the Intercontinental Riyadh again and again. 05 April 2014
Rated 5.0 out of 5.0 by Nice Hotel to Stay in I really liked this hotel even though the building looks old. 03 April 2014
Rated 3.0 out of 5.0 by Work related Work related visit, more contact with staff in dammam 22 March 2014
Rated 5.0 out of 5.0 by Comfortable stay Comfortable stay, was upgraded to suite. nice valet parking and perfect food. 20 March 2014
Rated 5.0 out of 5.0 by Great Service Staff in general have shown an outstanding level of customer service starting from the reception individuals who immediately recognized me as a Royal Ambassador customer and offered the packages applicable to this category, and all the way to the polite service staff who were fully informed and aware of all the hotel services and facilities. I could only conclude that my stay in this hotel is part of the success I accomblished in this trip. 15 March 2014
Rated 5.0 out of 5.0 by great service Customer service is what I admired the most, the staff is customer focused, aware of all guests requirements, and very nice. 10 March 2014
Rated 2.0 out of 5.0 by unconfortable First of all the hotel building is old the furniture is old and cheap. The restaurants and the food was not that good as well as it served cold and tasteless. It does not worth the value of the money. When we requested a limousine car they brought us very old ford and not official taxi. My friend get much better offer from booking.com comparing to me?! so no advantage of being a IHG® Rewards Club Member. 10 March 2014
Rated 4.0 out of 5.0 by Nice hotel, excellent amenities. Aside for the size of the room and especially the bathroom being a bit small. and the rate being high, this hotel provides excellent services and amenities. The health club facilities are excellent. The grounds are very large with a very open design plan. The restaurants are excellent. The room was spotless, the housekeeping staff does a fantastic job. Friendly and very helpful staff overall. I would definitely stay in this hotel again when traveling to Riyadh. 09 March 2014
Rated 5.0 out of 5.0 by Good stay As always , the stay was good & pleasant. I was also upgraded to the suite which was fantastic & nice surprise. Thanks 03 March 2014
Rated 1.0 out of 5.0 by Terrible Hotel - worst I have stayed in Room badly in need of make over. Staff OK butr nothing special. Food in restaurants very average and very expensive. Absolutely not good value or pleasant. On top of this - no points awarded as part of loyalty programme - guess you don't value my loyalty !!!!! 02 March 2014
Rated 5.0 out of 5.0 by Great service Great service and very welcoming staff!! Intercontinental Riyadh will always be my place to stay in when I travel there!! 01 March 2014
Rated 5.0 out of 5.0 by V comfortable & generous It was the first time, though it was at a time of conferences and Janadria festivals but I felt comfortable,Staff are helpful. Services are good. Price is little high.I recomend it for others. I really enjoyed it. 23 February 2014
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Riyadh
  • Al Ma’ather Street
  • Riyadh , 11481
  • Saudi Arabia
  • Front Desk +966-11-4655000

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

Arabic, English, French, Hindi, Italian, Tagalog

Pet Policy

Contact hotel for details
  • Local Time

    9:11 PM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      3:00 PM

    Currency

    • Saudi Riyal ر.س.‏ (SAR)

    Accessibility

    • Service animals allowed
    • 7 Room(s) with Accessibility Standards
    • Parking