Rated 3.7 out of 5 by 94
Rated 3.0 out of 5.0 by RY88 Quite disappoint with this Intercontinental.
I did stay with Intercontinental hotels many times in different places. I've given nice and good experience by. It is my worst experience with this Intercontinental hotel.
I have booked a DELUXE DOUBLE room via Internet. When I reached the room and I was surprised! I've ever thought that room and beds I got is quit small. How deluxe it is! See the photos attached.Further worse was that:
1. the toilet brush was found in the bathroom washbasins!
2. a basket of maid using tools just put on the way of the room behind the room door.
3. the room was not ready for checking-in!
The facilities in the bathroom are old but did not maintain well. The flush button on the toilet is so hard to press for flushing.
It is nice as the sun shines in the room warming the room up while the room heater in the air-conditioner did not work effectively. It made me cold in the midnight when I got up to the toilet.
We booked 2 sets of breakfast room service it the last morning. It amazed me of that charges over 50 Euros for 1 cup of espresso, 1 glass of juice, 4 pieces of bun and 3 pieces of rusk biscuit!
08 December 2013
Rated 5.0 out of 5.0 by DrTimi Wonderful time @ Hotel dela Ville
We spent a week at the hotel. Location is obviously central and great but at the same time calm.
Our room ( a junior suit + balcony) was spacious & very comfortable.
The staff that we've met at the reception desk , restaurant (morming breakfast) , concierge department , night room-service and the duty manager were all very helpful and service was excellent !!
We'll certainly recommend the hotel to our friends and business associates and hope to visit again soon.
05 December 2013
Rated 5.0 out of 5.0 by Traveler75 Great Views of the Vatican City
I stayed at this property 2 days while I was in Rome. Check-in was ok and was upgraded to a Suite with a huge balcony. The room was very spacious with antique furniture but the balcony was big enough for a dinner party. The second day I was moved to a Suite over looking the city so the view was spectacular.
The hotel is situated right next to the spanish steps so its very convenient to all the tourist attractions in Rome.
29 November 2013
Rated 4.0 out of 5.0 by Ric55 Great location and wonderful view of Rome
Great location with good service. The concierge knowledge and help by far the best service in the hotel!!
21 November 2013
Rated 5.0 out of 5.0 by JeffAndSheryl Location, Location, Location
You get everything you'd expect from Intercontinental, so in that regard, there are no surprises.
Location, location, location............ can't be beat. Walking distance to so much.
20 November 2013
Rated 5.0 out of 5.0 by Zeynepnili Amazing Location
I had a fabulous stay at this hotel for a long weekend trip. The hotel is located literally 30 seconds from the Spanish Steps - so it was great to be so close to shopping & cafes. I was a single traveler and I felt safe at the location. The rooms are comfortable and my room was overlooking the courtyard so I had great silence to rest. I highly recommend this hotel.
15 November 2013
Rated 3.0 out of 5.0 by LemonB Good location noisy room 233
As previous reviews have written the hotel location is perfect, the hotel itself is beautiful with its meandering corridors and staircases and courtyard.
The breakfast was excellent, the buffet had many choices to satisfy all palates, I did not use the hotel restaurant or bar.
The room was big with high ceilings, comfortable and well decorated, and all the amenities of a modern hotel were present.
However, the constant slamming of squeaking doors by the staff throughout the day and night was very annoying and was a great disturbance. I also appreciate that a hotel, like any other business must make a profit, but the wifi at 23 euro per day or 12 euro an hour? A small bottle of water at 9 euro? This surely is nothing short of scandalous.
13 November 2013
Rated 4.0 out of 5.0 by bizgirl2013 Breathtaking views over the city of Rome!
We had a great experience at this hotel, positioned right at the top of the Spanish steps. The views from our city view balcony were truly breathtaking. The service was excellent including the expert concierge who was most knowledgeable and helpful. This is great location if you want to explore the city of Rome on foot, like we did. The room was clean and comfortable with a large bath for soaking after hours of walking to see the fantastic sights of Rome.
12 November 2013