Rated 4.1 out of 5 by 253
Rated 5.0 out of 5.0 by Sunandsurf great concierge
We stayed in Rome for 1 night, but we got to see so much thanks to the assistance from the concierge staff
12 September 2014
Rated 5.0 out of 5.0 by FLYDOC Ultimate Rome
The Hotel experience was the icing on the cake during our time in Rome!
11 September 2014
Rated 5.0 out of 5.0 by Neil13 Great room and excellent service from Concierge
As an Ambassador Member of IHG we were given an upgrade to a suite, which accommodated my wife and I plus our 19 year old son very comfortably.
We did not eat in the hotel but we received excellent recommendations from the concierge for good local restaurants within walking distance of the hotel.
09 September 2014
Rated 2.0 out of 5.0 by GBZ02 Great Location
This hotel is in a great location, at the Spanish Steps and close to the historical district.
The hotel is in serious need of rehabilitation.
Room was comfortable but quite small. Based on the value vs. cost I will find a better hotel in Rome.
08 September 2014
Rated 3.0 out of 5.0 by bula1974 Breakfast & Limo Service
The hotel can't be beaten for location, and friendly staff, however, don't waste your money on the limo service it is terrible, your just as well getting a white taxi from the airport will be the same standard of car and service.
The Breakfast is a disaster zone if you are lucky enough to be seated before starvation, the service is erratic, and the buffet is always poorly stocked. Two mornings in a row I gave up waiting and went out for breakfast which is annoying at £40 a cover! Saying that it is one of the better hotels in Rome and the staff are a pleasure.
06 September 2014
Rated 5.0 out of 5.0 by Luigi 3 Best Hotel Staff in Rome
Everyone at the hotel from the General Manager to the Concierge exceeded our expectations - They were thoughtful, concerned , knowledgeable and most importantly extremely helpful - If you want to be treated like family, I highly recommend this hotel - It also has the best location in Rome -
03 September 2014
Rated 5.0 out of 5.0 by CCBean Wonderful experience
Reservations were booked for us by Emotions in Tour by Romasi, a tour agency based in Rome. The Concierge at the hotel was most helpful as we needed to ship items back to the U.S. He went above and beyond the call of duty and we were able to spend time sight-seeing, not in line at a post office. Staff was lovely-hotel is beautiful and we loved our garden patio!
02 September 2014
Rated 5.0 out of 5.0 by JIMMYD28 Intercontinental Hotel A Great Stay in Rome!
The Hotel Intercontinental in Rome is a great choice for Hotels. Sits conveniently at the Top of the Spanish steps, but more importantly, the Hotel is Very Clean, Rooms are Roomy, excellent Breakfast Buffet (which is included in the price of the room), and the Rates are among the Best in Rome for the location, quality of hotel and amenities....
01 September 2014
Rated 5.0 out of 5.0 by azk613 A trip we will not forget!
My wife and I went on a Europe trip for our honeymoon and this hotel was by far the best we stayed in. The concierge went above and beyond and the complimentary bottle of champagne waiting for us in the room was a nice touch.
28 August 2014
Rated 5.0 out of 5.0 by Ritchied Another Great Intercon Experience
From the minute we arrived we felt welcome at the hotel. The front desk immediately confirmed our Ambassador Club room upgrade, informed us of the amenities including a free bottle of wine and fruit in our room, and asked if we needed late check out.
The room was very nice....a junior suite with a terrace.
The concierge helped us to book dinner and the recommended restaurant was exactly what we had asked for.
The only bad thing is that we were only there for one night....
The concierge also helped us to send some boxes to northern Italy....and followed up with an email to provide the waybill number and confirm the cost.
27 August 2014
Rated 4.0 out of 5.0 by Dave11112222 Great location
Great location. Do not expect much from the room upgrade that comes with Ambassador membership. Room was small, but very comfortable bed. The room was not fully cleaned when we arrived, Breakfast was ok, nothing spectacular and make sure you know if it is included in your rate for each night,
23 August 2014
Rated 5.0 out of 5.0 by chalo125 Excelente ubicación
El hotel tiene una ubicación priviligiada, a unos pasos de la Plaza España, además una arquitectura unica, habitaciones muy bien decoradas y comadas y trato amable de su personal
21 August 2014
Rated 4.0 out of 5.0 one of the good hotels in Rome
i was with my wife and daughter on a holiday to Italy for 15 days . I also visited other main tourist cities in Italy.
very nice country with lot of history.
20 August 2014
Rated 5.0 out of 5.0 by Ming sip sparkling wine in the breakfast
This hotel is in a very good location, Spangna Step. Although very old beuilding, But renovation in good condition. Due to Royal ambassador, we upgrade to a executive room with balcony vith city view.
This balcony even large then the room.
Room is very clean with beautiful decoration.
Breastfast served in the garden, not much choice, but you can have Poscceco, wonderful breakfast,
We also have dinner in the roof top restaurent, also very nice but a little experience
20 August 2014
Rated 5.0 out of 5.0 by Mylo88 Outstanding Location and excellent staff
Our stay was fantastic. We found concierge to be exceptionally knowledgable and helpful. The view from the rooftop is spectacular.
20 August 2014
Rated 5.0 out of 5.0 by Ronald34 Great service throughout this property
From the time we arrived The service was outstanding we were made to feel part of the family . We will be staying at this property when we are back again .
19 August 2014
Rated 3.0 out of 5.0 by puffy and oreo stay at rome
the hotel is at good location. The staff at front desk is friendly but not exceptional. Then room is big in compare to standard European hotel room. We are platinum member and was told to upgrade to delux room but it does not seem any special and at lower level which face to other building back side. The air condition may need overall and it seems not cool enough.
18 August 2014
Rated 4.0 out of 5.0 by shawnymcd1401 Great Location and Nice Room
We enjoyed our stay overall and used points for the visit, which made this an exceptional value. We were greeted as IHG Platinum members, but with a more junior front desk agent who needed more help from a colleague during our check in. The room was only slightly dated in my opinion and the bed and bathroom were perfect for us. We really didn't explore the hotel very much, we were there to explore the city and this was the perfect jumping off point each day. Very close to two metro stops; right across the street from the Spanish Steps. Helpful concierge staff and bell services crew. Will return if in the area.
15 August 2014
Rated 1.0 out of 5.0 by Jame303 Hotel was good, but .....
Hotel was good and at nice place to go sight seeing in Roma city, however, there was serious problem at the room we stayed.
About every 5 minutes, there was a hunmmering noise over the wall all days and night. We did not know what it was. Therefore, the noise interrupt our sleep and we did not have a good rest for all three nights.
It was not luxury room and we did not pay so high expense, however, the rate was enough high against usual hotel all over the world with noisy room.
Another one was at breakfast. I ordered cuppciono to a waitless, but she did not serve me any longer, even I expedited.
15 August 2014
Rated 4.0 out of 5.0 by Petsi Gute Lage
Das Hotel liegt sehr gut unmittelbar oberhalb der Spanischen Treppe. Zu Fuß ist man in 5 Minuten am Fontana di Trevi.
Die Zimmer sind klein, aber komfortabel. Das Frühstück ist OK, wenn auch teuer.
Die Rezeption ist der Größe des Hotels nicht angemessen: Warten...
15 August 2014
Rated 4.0 out of 5.0 by old Daddy Minibar
Everything was okay except fo the shock when I paid the bill of the minibar.
13 August 2014
Rated 5.0 out of 5.0 by Nico1991 Great hotel, like all Intercontinentals
The hotel is on a great location and has all the standards like every intercontinental hotels.
Good concierge service and great breakfast terras!
Love the rooftop restaurant.
12 August 2014
Rated 5.0 out of 5.0 by LondonTourist Ideal location for sightseeing, superb staff and service
We came here for a short city break and wanted to stay in a safe neighbourhood close to all the main sights and De la Ville nails it for location. The staff were amazing and cheerful from the moment we came right until the time we left. Nothing was too much for them. The concierge deserves a special mention as they went out of their way making bookings at various eateries, storing our shopping, and phoning various tour operators to confirm our sightseeing visits. The guest room is quite small and tight, and we struggled to fit our suitcases comfortably in the room. I also felt there wasn't enough light in the room. The bathroom was generously sized and had decent toiletries. Shower was nice, hot, and powerful as it should be. Breakfast buffet was excellent, with lots of variety in terms of hot and cold foods and pastries. The terrace restaurant gives a lovely view of Rome, however food was very mediocre. Certainly not worth the price in the menu. Menu was very limited for vegetarians. I wouldn't recommend to eat in the terrace restaurant. Service at the restaurant was very average, and sub-standard for the Intercontinental group. On the whole, a fabulous stay, and i would recommend it to my family and friends.
12 August 2014
Rated 3.0 out of 5.0 by RichBo Nice room, great location, really poor concierge
Great location at the top of the Spanish Steps, room was great and they honored my special occasion request which was greatly appreciated!
The only problem we ran into which was a major one for us was the concierge desk arranged a tour we requested, however failed to mention that the tour operator would not bring us back to the hotel where they picked us up. We were dropped off at another location in the city of Rome and given verbal directions on how to get back to the hotel, a nightmare trying to find your way back when you dont speak or read the language. I found this totally unacceptable. I have used the concierge in other IHG properties and they were top notch, this location not so much and for this reason I will not be back as I rely on them heavily to help out.
11 August 2014
Rated 4.0 out of 5.0 by RS66 Great location, functional room and good service
The location of the hotel is great. Walking distance from all major tourists attractions. Room is functional but very small. No a lot of working space. Bathroom is also small. Room is clean. Breakfast was rich. Staff was nice and welcoming, willing to help. A bit expensive though. Overall experience is positive.
11 August 2014
Rated 5.0 out of 5.0 by mudablue Excellent Service and beautiful city views
We checked into the De La Ville Roma in mid-July for a few nights prior to cruising the Mediterranean. The staff could not have been more helpful and were quite welcoming.
Our room request was for a balcony and city view. We were totally unprepared for the exquisite view of Rome from our room and the beauty of the balcony itself.
This hotel is on my "to return" list!
04 August 2014
Rated 5.0 out of 5.0 by Termini1307 Danke für den tollen Aufenthalt
Das Hotel hat unsere Erwartungen weit übertroffen. Überdurchschnittlich freundliche, hilfsbereite und professionelle Mitarbeiter. Unser Aufenthalt in Rom wurde dadurch einfach nur toll!
04 August 2014
Rated 2.0 out of 5.0 by Monty2 Bathroom excellent, very well equipped and clean.
In comparison to other IHG Hotels previously used, we were somewhat disappointed.
Double bedroom,: somewhat cramped, only one bedside table, no drawer space for putting clothes, wardrobe tiny.
Bathroom excellent, very well equipped and clean.
Would I recommend it? For location yes, value for money no.
01 August 2014
Rated 5.0 out of 5.0 by attu Roman expierience
stunning property and location, beautiful breakfast room, with an outstanding staff. Makes a stay in Rome a memorable one
30 July 2014
Rated 5.0 out of 5.0 by DCF1956 Great location with excellent service
My wife and I enjoyed our stay at the InterContinental De La Ville Roma during our recent stay in Rome. Ideal location near the Spannish Steps with the hotel staff exceeding our expectation with superb service.
30 July 2014