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Mark Hopkins San Francisco

Rated 4.4 out of 5 by 589 reviewers.
Rated 4.0 out of 5.0 by Hope to stay here again I've always wanted to stay at the Mark Hopkines - since at least the late 80s. In June I came to San Francisco on business. I had an extra night before heading home and decided to try the Mark. I'm so glad I did. I only wish I could have stayed at least one more night. The desk staff was courteous and helpful when I checked in. I thoroughly enjoyed my room on the 11th floor with a great view back toward the city. I was a bit disappointed in some of the scuffed up furniture, but that is not a serious criticism. The bed was great. I also appreciated the fact that the windows could open partially. I checked in about 5 p.m. on a Sunday. Was disappointed to see a glass sitting along the hallway wall as the maids had just been on the hallway. A small detail but details matter. Had to get up ridiculously early Monday morning - at 5 a.m. Again the two desk personnel were friendly, energetic and courteous. They promptly asked if I need a car, which I did, and suggested a limo car available for hire outside. Pleased to finally have stayed at the Mark. I hope to make it back. 06 July 2014
Rated 5.0 out of 5.0 excelente hotel, buena ubicación Excelente hotel con una buena ubicación dentro del centro de San Francisco, cuenta con shuttle para una milla de distancia, así que te llevan a cualquier lugar interesante del centro y aparte en esa calle pasa el cable car. La habitación excelente y las áreas comunes también !! 06 July 2014
Rated 4.0 out of 5.0 by Pricey but worth the experience Stayed in very roomy 18th floor suite. Very comfortable to spread out after a long flight and prepare to jump into SF! Suite includes 2 bdrms, 3 baths, living rm, and dining rm (easy conversion into a conference room. Incomparable view of the city especially of the men's club, the garden and Grace Cathedral. Central location - situated for a little bit of everything SF has to offer. Staff (while friendly) did not provide consistent info - never sure which info was accurate. One of the bellboys suggested I descend and get my own room keys - this after a generous tip! 06 July 2014
Rated 5.0 out of 5.0 by More Than A Bed I have a large family and had booked two rooms. Traveling with us were our 23 and 20 year old daughters, 17 and 11 year old sons. Our rooms didn't have the expected number of beds but the front desk staff ensured roll-away beds were immediately provided. And these were full mattress, comfortable roll-away beds - like Murphy Beds, not the typical folded kind. The staff was very helpful to all our needs. The location of the Mark Hopkins is fantastic. It is in the middle of just about everything you want to see. The downhill walking is not bad. It was a bit of a hike but we walked down through Chinatown on through Little Italy and on out to Pier 39. What is hard to capture with any review is the feel of a place. There is real history here at the Mark. There is a nice area on the right side of the entrance that captures some of the memorabilia and a few stories. On a beautiful Sunday early evening we went to the Top of the Mark for some light snacks. It is very easy to close your eyes and drift back imagining the generations that have enjoyed the incredible views up there. We found more than just a bed at the Mark Hopkins, we found history. 03 July 2014
Rated 5.0 out of 5.0 by Towels We could have had more towels in the bathroom, but other than that, everything else was EXCELLENT !! 01 July 2014
Rated 5.0 out of 5.0 by Great Stay in SF Room is luxurious and quiet and the staff was extremely courteous and helpful. And, you can't beat the Top of the Mark for a cool place to hang out at. Highly recommended! 01 July 2014
Rated 2.0 out of 5.0 by Classic without class I'm a bit picky, but this place was a disappointment. The old charm unfortunately means old small room, heavily scented/perfumed to cover something up (smoke?) and very dated overall. Had issues with the late night room service to the extent that I choose to check out early and switch hotel. To be fair, the staff at check-in was lovely and efficient, but the night staff and manager on sight were slow, rude and robot like in their communication. Will most likely never return here. 01 July 2014
Rated 5.0 out of 5.0 by Beautiful Hotel in perfect location My wife and I stayed at the Mark Hopkins in June 2014. Upon arrival, we were greeted by every staff member that we came across. The luggage service was extremely polite and helpful, even adding "Fragile" stickers to the cases of wine that we had purchased in Napa Valley. The room was outstanding, great views and very roomy and clean. It had all the creature comforts that you could imagine. The bed was one of the more comfortable hotel beds I've ever slept on. The concierge was extremely knowledgeable and even assisted us in a more convenient return of our rental car. This hotel is located within walking distance to Union Square, Chinatown, the Ferry Building and Fisherman's Wharf. If you aren't up to tackling the hills in San Francisco, the cable car runs right by the Mark Hopkins. My only regret is that we weren't able to make it to the Top Of The Mark for drinks and entertainment. Consider this wonderful hotel for your stay in San Francisco. 01 July 2014
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Mark Hopkins San Francisco
  • 999 California Street
  • San Francisco , CA , 94108
  • United States
  • Front Desk +1-415-3923434

  • Driving Directions
  • Transportation

Languages spoken by staff

German, English, Spanish, French, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Dutch , Punjabi, Portuguese, Romanian, Russian, Tagalog, Chinese

Pet Policy

Pets allowed, up to 25lbs, with a non refundable USD50 fee per night. Specific rooms or floor only. Pet cannot be left unattended in guest room.
Pet Fee $50.00 per night
  • Local Time

    5:29 AM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 14 Room(s) with Accessibility Standards
    • Parking
    • Special Needs