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Mark Hopkins San Francisco

Rated 4.4 out of 5 by 609 reviewers.
Rated 5.0 out of 5.0 Beautiful Hotel that Enhanced Our Vacation The personnel at this hotel were all extremely friendly and helpful. The check-in line had one person in front of me but since I was a Platinum Elite member they took me to another station so I would not have to wait. We checked in early so they moved our luggage to a beautiful room while we were sightseeing. They called us so we would know the room was ready whenever we wanted to return. The view from our room was spectacular. My wife and I got hungry after the restaurant had closed so the doorman directed us to a perfectly romantic Italian Bistro that was only two blocks away! It was a great stay and truly enhanced our vacation! 22 July 2014
Rated 4.0 out of 5.0 by Extras I was surprised that the hotel charged $15 per 24 hour for Wi Fi usage. As this costs the hotel virtually nothing to supply, and considering the price of the rooms, it would not be too much to ask to have free wi fi and the guests would appreciate it and be inclined to spread the word that the Inter Continental had free wi fi. It was virtually impossible to get a reliable signal in the room I occupied (322) but the hotel refunded my payments. Just one more thing regarding room service, by the time all the extras had been added to the charge, they were almost as much as the food ordered. Not everyone has unlimited funds. Other than that it was a pleasant stay. 19 July 2014
Rated 4.0 out of 5.0 by services comfortable bed and good services, particularly of the concierge. 18 July 2014
Rated 5.0 out of 5.0 by Great staff and location! Moved here from another hotel that did not meet my expectations. I had stayed here before and it was an excellent value and a memorable experience for my teenage companions on their first visit to SanFran. 18 July 2014
Rated 4.0 out of 5.0 by Top of the World The Mark Hopkins Hotel sits on Nob Hill, is steeped in rich tradition and is a grand place to stay. The staff was very gracious and tended to all of our needs. The location and views are excellent! A must place to stay while in San Francisco. 18 July 2014
Rated 5.0 out of 5.0 by Relaxing getaway Our stay here was very enjoyable. The room was excellent the service could not be better.. The staff very knolagable about the town and sights. They informed us upon arrivable that we coul buy a pass at the near by wallgreens for the cable cars and bus, as well as supplied a map with routes. Would stay here again. 17 July 2014
Rated 2.0 out of 5.0 by Neither restful, nor relaxing We stayed here for one night and we are sure to never return. Our room was very neat and tidy, but we were disappointed in our stay. The wind howled through our window so terribly, we did not get a bit of sleep. It sounded like and air raid siren or a gang of motorcycles driving by, we were not pleased. In the hopes to wake up a bit, we ordered room service which was dismal as well. It took almost an hour to receive 2 simple breakfasts but they managed to mess up the order any how and the coffee was undrinkable, a meal which cost over $70. I did mention to the front desk that the overnight accommodations while seemingly lovely, turned out to be unbearable and the room service was certainly lacking. They were kind enough to remove the charge for parking/valet which was appreciated but we have no desire to return as guests of the hotel. 16 July 2014
Rated 3.0 out of 5.0 by A Fading Landmark On our recent trip to the Napa Valley we decided to stay overnight in San Francisco at the wonderful historic landmark of the Mark Hopkins hotel. We were greeted in our rental car, after a long uphill climb, with great aplomb by an enthusiastic 15 July 2014
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Mark Hopkins San Francisco
  • 999 California Street
  • San Francisco , CA , 94108
  • United States
  • Front Desk +1-415-3923434

  • Driving Directions
  • Transportation

Languages spoken by staff

German, English, Spanish, French, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Dutch , Punjabi, Portuguese, Romanian, Russian, Tagalog, Chinese

Pet Policy

Pets allowed, up to 25lbs, with a non refundable USD50 fee per night. Specific rooms or floor only. Pet cannot be left unattended in guest room.
Pet Fee $50.00 per night
  • Local Time

    3:31 AM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 14 Room(s) with Accessibility Standards
    • Parking
    • Special Needs