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Mark Hopkins San Francisco

Rated 4.4 out of 5 by 712 reviewers.
Rated 5.0 out of 5.0 by weekend in san francisco We had a great time at the intercontinental- Mark Hopkins hotel. Every time we visit the city we stay there. Perfect location, rooms and service. 17 October 2014
Rated 5.0 out of 5.0 by Excellent experience in San Francisco I am a frequent traveler and this was my best hotel experience in 5 years 16 October 2014
Rated 3.0 out of 5.0 by Convenient location and good service Recommended. This is a good hotel and has all the necessary facilities. Staff is attentive. Plumbing needs attention. Problems are quickly fixed. 16 October 2014
Rated 5.0 out of 5.0 by Fabulous Weekend! Beautiful property! We celebrated our anniversary and had a wonderful stay! We enjoyed the Top of the Mark and danced the night away! The staff was so fantastic !! 15 October 2014
Rated 5.0 out of 5.0 by Oh God, Where Shall I Start Oh God I say 'cause it couldn't be more sensational and serious fun experience, really serious!!! Go to the Club Lounge where seriously great food was served everyday, to the lounge lobby effect, the serious helpers at the desks and the doormen and parkers who were our best friends by the time we left our Green Hornet Ford Mustang convertible. Oh, I grant you we are very appreciate of every single thing that comes our way now...but everything about the hotel for me makes me feel good. Just knowing that the Top of the Mark is above me makes me know a celebration is there. Anyway, you know I like it, the name Mark Hopkins always to me, but in the capable hands of Intercontinentel Hotels. God, I forgot the placed them there and the hotel rooms are your viewing towers. Wake and imagine looking out the windows to the 'city by the bay'... blue skies and water, the surrounding hills and outstandingly beautiful architecture ... sensational, I say. 15 October 2014
Rated 3.0 out of 5.0 by The Mark is Beautiful but Costly The hotel is gorgeous, but overall, for the money, not a great deal. If you want expensive food and drink - $150 for two to eat a basic breakfast buffet, then this is the place. The history was great, people nice, but unless you wanted to spend a fortune for services that aren't worth the money, then this wasn't really the best place to be. Disappointed that casual dining and taverns weren't as nearby as other locations. 15 October 2014
Rated 5.0 out of 5.0 by Great experience We had a lovely stay at this hotel. We found the staff to be very friendly and helpful. We even signed up to be Ambassador status based on our reception here. The location was convenient. I will say we were disappointed in the Top of the Mark. We were expecting a great atmosphere and instead found it to be just a large banquet like room with some tables in it. 15 October 2014
Rated 2.0 out of 5.0 by poor experience Have stayed on numerous occasions with pleasant results. On this visit there was no one to greet us at the front entrance to take our car or bags. I use better towels to wash my car than the old paper thin ones we were provided in the bathroom. Ordered room service after 11:00 PM and except for the ice cream the food was not edible. Seriously. Generally we do not complain nor respond to surveys but felt compelled based on our last visit. 15 October 2014
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Mark Hopkins San Francisco
  • 999 California Street
  • San Francisco , CA , 94108
  • United States
  • Front Desk +1-415-3923434

  • Driving Directions
  • Transportation

Languages spoken by staff

German, English, Spanish, French, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Dutch , Punjabi, Portuguese, Romanian, Russian, Tagalog, Chinese

Pet Policy

Pets allowed, up to 25lbs, with a non refundable USD50 fee per night. Specific rooms or floor only. Pet cannot be left unattended in guest room.
Pet Fee $50.00 per night
  • Local Time

    12:51 AM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 14 Room(s) with Accessibility Standards
    • Parking
    • Special Needs