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  • 1 888 IC HOTELS
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Rated 4.4 out of 5 by 739 reviewers.
Rated 5.0 out of 5.0 by Hunter/McCaffrey wedding block Thank you from the McCaffrey family! We had a wonderful time at the Mark Hopkins. The staff and accommodations were remarkable, and we greatly appreciate you honoring the cancelation of a room on Saturday night even though it came in two hours late. The only thing that held us back a bit was getting into the Top of the Mark. We were in the lobby by the elevators for quite a while on Friday evening. We will be back! 19 November 2014
Rated 3.0 out of 5.0 by Very thin walls I had to book this hotel due to a conference at the Mascone Center, but the closer hotels were booked solid. This was the last (relatively) reasonably priced of the hotels left but still pricey. I knew it was on top of Nob Hill, but didn't expect it to be that much of an incline, but that wasn't the real issue. I understand that as a Platinum and not Ambassador, I wouldn't get anything, but for that rate, I only got an "upgraded" view which doesn't do much on a conference and the regular fog rolling in over the bay and free wifi. Not even water. The room is dated and the bathroom was tiny. I almost lost my glasses and contact lens case to the toilet falling off the tiny ledge. The water pressure was nice and they changed out the towels and toiletries every night. The bed was comfortable enough, but I could hear neighbors up and down in the middle of the night. If it wasn't for the jetlag coming over from NYC, I wouldn't have been able to sleep. I wanted to check out the Top of The Mark, but that was closed the entire time I was there for private events. Couldn't even enjoy that. I will say that the staff working the doors were the best of the bunch. Didn't even get as much as a hello from the front desk agents. You basically have to make eye contact when you come in and out of the elevator. Overall, nothing that stood out as a hotel that I would stay at again for that price point unless I wanted to be near the California Street Trolley pick up points. 19 November 2014
Rated 5.0 out of 5.0 by 20th anniversary The "Top of the Mark" is a saying for a reason. Everything about this hotel describes the word Elegant. cocktails and Caviar before dinner to a nightcap after. wonderful experience that should be a bucket list for most anyone. 18 November 2014
Rated 5.0 out of 5.0 by Great prestigious hotel with excellent location and heartwarming service Staff pay great attention to details and are very helpful. Good quality of supplies except some electrical appliances appeared a bit old. Spectaculous view of the city. Most sightseeing spots are easily accessible from the hotel. 18 November 2014
Rated 5.0 out of 5.0 by Memorable stay for my birthday! This hotel made celebrating my 50th birthday all the more special. I received a fabulous chilled bottle of champagne along with a festive birthday cake upon arriving back at my room after a long exhaustive day touring the city. My children and I felt safe and appreciated at the Mark Hopkins, my only wish was we could have stayed longer. The knowledgeable staff was caring and pleasant, keep up the good work!! One tip - book the higher floors if possible in order to take advantage of the concierge amenities. M. Duffy Honolulu, Hawaii Nov, 2014 15 November 2014
Rated 5.0 out of 5.0 by Excellent experience on Nob Hill The Intercontinental Mark Hopkins on San Francisco's Nob Hill is a spectacular base for a visit to the city by the bay. Well located, beautifully appointed and with an extremely pleasant staff. My father had a drink at the Top of the Mark bar in 1945 (still located on the top of the hotel) when he returned from three years in the south Pacific and remembered it fondly until his dying day. It is still an unforgettable experience. 13 November 2014
Rated 3.0 out of 5.0 by unnecessary rudeness got the feeling that staff is stressed out and overloaded. the receptionist at the "top of the mark" was probably the rudest i've ever met. unbelievably curt and clearly due to it being busy. if she can't handle how busy it is she should probably not be the receptionist. during checkin my special requests, that had been approved two months prior , were completely ignored. the conversation turned unnecessarily hostile as they tried to make up excuses for the hotel being overbooked. then promises made by front end staff to accommodate the situation landed even more excuses from other staff. one of my favorite IC properties in terms of location and ambience, but staff rudeness has me scoring the property so low. 12 November 2014
Rated 5.0 out of 5.0 by Weekend on Nob Hill Excellent location on Nob Hill in San Francisco. Easy walk downhill to China Town and Union Square shopping. Fun trolley car ride away from Fisherman's wharf. Hotel staff are wonderful! The extra cost for the Club Lounge is definitely worth it. Anna really made us feel welcomed and at home in the Club Lounge! 12 November 2014
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InterContinental Mark Hopkins San Francisco

  • 999 California Street
  • San Francisco , CA , 94108
  • United States
  • Front Desk +1-415-3923434

  • Driving Directions
  • Transportation
   

Languages spoken by staff

German, English, Spanish, French, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Dutch , Punjabi, Portuguese, Romanian, Russian, Tagalog, Chinese

Pet Policy

Pets allowed, up to 25lbs, with a non refundable USD50 fee per night. Specific rooms or floor only. Pet cannot be left unattended in guest room.
Pet Fee $50.00 per night
  • Local Time

    9:57 PM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 14 Room(s) with Accessibility Standards
    • Parking
    • Special Needs