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Rated 4.4 out of 5 by 1044 reviewers.
Rated 5.0 out of 5.0 Timeless Elegance 30 years ago the Mark Hopkins was the place to stay, and I did stay there. 30 years later, it hasn't changed in that its elegance, location, and view are still among the highest in the city. July 25, 2015
Rated 5.0 out of 5.0 by On top of everything The Mark Hopkins is an iconic hotel. Service- from the valets to the Front Desk- everyone is attentive, professional and gracious. Even as busy as the Top of the Mark can be, the wait staff is superb. July 23, 2015
Rated 5.0 out of 5.0 by Another Wonderfull Stay in SF The location, the staff and the elegance of the hotel greatly enhanced our vacation in San Francisco. It is always pleasant to have a bottle of wine at the Top of the Mark at sunset. July 23, 2015
Rated 5.0 out of 5.0 by Birthday Points Trip Hotel was amazing. I would only change a few things. I was upgraded to a King Executive. Carpet was a bit outdated/ worn. We had a room near the elevator and it seemed to run all night. They should add better sound proofing. July 23, 2015
Rated 1.0 out of 5.0 by The least enjoyable experience with Intercontinental The room was very small. It was probably the smallest room I had ever stayed with Intercontinental. I actually paid for an upgrade, but it was in vain. The room is not getting larger and the view is not getting much better. The lamp switch was broken. A part of writing pad detached from the cover leather, showing the ugly inside. Three out of four bottles of toiletries were labeled as "conditioner", and the fourth bottle was body lotion. Ironically, I had to use the shampoo and body wash from another hotel group when staying with Intercontinental. One night, I, as well as other 15-20 guests, waited the elevator for 10-15 minutes before we finally got in; so you can imagine the crowd in the lobby. The hotel employees were very friendly and professional; they deserve a 10 out of 10. However, the facilities were old and not well maintained. Thus I do not recommend this hotel overall. July 23, 2015
Rated 5.0 out of 5.0 by Great Hotel Fine historic hotel with a great location, very comfortable rooms and a friendly staff July 22, 2015
Rated 5.0 out of 5.0 by Hotel Experience Great staff ...always made me feel welcome. Top of The Mark for cocktails an absolute must. July 21, 2015
Rated 5.0 out of 5.0 by What can I say - It's the Mark! After a long flight from London, we were greeted with a fabulous upgrade room at The Mark. The service and quality of the room appointments were what one would expect from Intercontinental Hotels and especially the Mark Hopkins. As an historic property, the building has both the charm and quirks of its age, however, the rooms are very comfortable. The staff is professional and welcoming at the same time. I am fortunate that this is a preferred hotel for my company, so I stay here whenever I can. July 21, 2015
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InterContinental Mark Hopkins San Francisco

  • 999 California Street
  • San Francisco , CA , 94108
  • United States
  • Front Desk +1-415-3923434

  • Driving Directions
  • Transportation

Languages spoken by staff

German, English, Spanish, French, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Dutch , Punjabi, Portuguese, Romanian, Russian, Tagalog, Chinese

Pet Policy

Pets allowed, up to 25lbs, with a non refundable USD50 fee per night. Specific rooms or floor only. Pet cannot be left unattended in guest room.
Pet Fee $50.00 per night
  • Local Time

    10:47 AM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 14 Room(s) with Accessibility Standards
    • Parking
    • Special Needs