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Mark Hopkins San Francisco

Rated 4.4 out of 5 by 670 reviewers.
Rated 5.0 out of 5.0 by Very helpful staff We had a great stay in this beautiful hotel which is in a great location. Everyone there was very friendly and helpful. After a long drive, we were so appreciative that we had a quick, friendly check in (even though it was before 3pm). Great service! 11 September 2014
Rated 4.0 out of 5.0 by little things are what make a stay luxurious Bar prices and not serving nibbles with drinks makes the place seem cheap and money grabbing, as opposed to caring for clients' comfort. it was the only hotel we visited in California where Wi FI was not freely available, and this confirmed our opinion that smaller, less well known hotels are more caring . It is amazing how these seemingly innocuous things taint a visit , but unfortunately they did. It truly is with the little things that true hospitality is felt. 05 September 2014
Rated 5.0 out of 5.0 by Great Stay in a Grand Hotel I enjoyed the outstanding accommodations (one bedroom corner suite with a crystal chandelier, orchid, Bose stereo, high floor, spectacular view, and soaking tub with whirlpool jets), meals (breakfast at Nob Hill Club and Ambassador amenity of fresh fruit, local organic chocolates, and mineral water), and service (Ana in Guest Relations, Wayne and Jaap at the Nob Hill Club, Toy from Room Service, Housekeeping, Front Desk, and Instant Service). Very civilized! Bravo! 05 September 2014
Rated 5.0 out of 5.0 by Love this five star California property! This was my first stay at the Mark Hopkins after several visits to the Top of the Mark. I was very much looking forward to my stay and I was not disappointed. Upon checking in the front desk associate that checked me in was so very professional and classy. She also upgraded me to a suite and was very knowledgable when answering my questions on the area. The room was fantastic!! Beautifully decorated, spotlessly clean and the bed was so comfortable I fell asleep every night in five minutes! We had breakfast every morning in the "Club" and cocktails in the evening. The restaurant staff working there are fantastic and go above and beyond. Ana, David and Denise are great! We also enjoyed taking pictures around the lovely hotel. We will definitely return when visiting the city again. 03 September 2014
Rated 5.0 out of 5.0 by First time in San Francisco... will be back! I visited San Francisco for the first time with my sister's in law to celebrate a 50th birthday! We had the best time! The Mark Hopkins was a pleasant place to stay. Top of the Mark for cocktails and apps was perfect every time! I had contacted the concierge about doing something special for my sister in laws 50th birthday -they mentioned they would send to her room a small cake but it did not arrive during the 3 nights we stayed .... disappointing but will not discourage me from returning again in the future. 03 September 2014
Rated 5.0 out of 5.0 by Great Stay!!!! Everything you would want from your hotel! Staff friendly, excellent amenities, breakfast is fab. 03 September 2014
Rated 4.0 out of 5.0 by I shall return The Top of the Mark has always been one of my favorite stops when I am in the city, which makes it convent to stay at the hotel. I also like your pre-pay discount you offer, which make in incredible value. A truly beautiful property with plenty of old world charm and elegance. I shall return! Thanks for the great service too! J. T. 02 September 2014
Rated 4.0 out of 5.0 by Wonderful decor and views of the city The Mark Hopkins hotel is an amazing historical experience with awesome views from guest rooms only to be trumped by the view from Top of Mark. Take time to read the history while enjoying the lobby. 02 September 2014
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Mark Hopkins San Francisco
  • 999 California Street
  • San Francisco , CA , 94108
  • United States
  • Front Desk +1-415-3923434

  • Driving Directions
  • Transportation
   

Languages spoken by staff

German, English, Spanish, French, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Dutch , Punjabi, Portuguese, Romanian, Russian, Tagalog, Chinese

Pet Policy

Pets allowed, up to 25lbs, with a non refundable USD50 fee per night. Specific rooms or floor only. Pet cannot be left unattended in guest room.
Pet Fee $50.00 per night
  • Local Time

    9:20 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 14 Room(s) with Accessibility Standards
    • Parking
    • Special Needs