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Mark Hopkins San Francisco

Rated 4.4 out of 5 by 692 reviewers.
Rated 5.0 out of 5.0 by Treat yourself From the moment the doorman greets you to the seamless and speedy checkout at the end of our stay, one word comes to mind regarding The Mark Hopkins: CLASS. We were so impressed with the overall cleanliness of the hotel and our room , in-particular. Everything in our spacious, deluxe king room was spotless. The bed was comfortable beyond belief. Whether for a cocktail or dinner, Top of the Mark is a must. The neighborhood is safe; cable cars at your front door; convenient location to Union Square, Fisherman's Wharf, The Ferry Building, and countless other attractions. Highly recommend MH for your next stay in San Francisco. Five stars in my book. 26 September 2014
Rated 5.0 out of 5.0 by very service oriented We truly enjoyed our stay. Each and every member of the staff we encountered could not have been more helpful. The room was very comfortable and we slept like babies. Thanks for a Wonderful time - we will be back! 24 September 2014
Rated 5.0 out of 5.0 by Great Hotel, Great Location We stayed in the Mark Hopkins San Francisco on the first leg of our Honeymoon. It is truly a gorgeous hotel with a luxurious feel. Our room faced the Golden Gate Bridge and luckily the weather was great in San Francisco while we were there. The only "gripe" we had was the lack of staff in the Top of the Mark Bar/Restaurant. We sat waiting for service for almost 20 minutes before we left. They seemed to be either very busy or very understaffed. Other than that, It was a wonderful stay. 23 September 2014
Rated 5.0 out of 5.0 by Have a good stay in SFO Good position in the city. 30 Min. walk to Fisherman's Wharf and 20 Min. to the Market Street. Friendly staff at the reception, in the restaurant....everywhere ! I will come back soon. 23 September 2014
Rated 4.0 out of 5.0 by First Visit with IHG Ambassador Status Our weekend stay was our second stay at the hotel, but the first as IHG Ambassador status. The "perks" of Ambassador membership were very nice, and we were treated well by the staff - quick, early check in, the automatic upgrade without asking, as well as being informed of the other benefits. The room was comfortable, great view, although like many SF hotel rooms, definitely on the small side. The closed windows did whistle from the wind when it reached a certain speed, and fortunately the wind dropped late at night so it did not disturb our sleep. The bathroom is very small, and the toilet was loud when it was flushed. The bed is very comfortable, and all the other amenities were good. 18 September 2014
Rated 3.0 out of 5.0 by Aging splendour with an inattentive staff... As a visitor, Nob Hill will always be a wonderful location in San Francisco to stay. The views are often remarkable. However, this once glorious establishment is withering in time. The rooms are no longer worthy of the location or the views. The front desk staff are listless and ill-informed and the back office personnel are rude, curt and dismissive. As a Platinum Ambassador member I have found this property to be the most disappointing of all in which I've stayed. The more modern and vibrant Howard St property offers an experience much more in-line with the service and amenities the Intercontinental brand has become known for throughout the world. By the way, let me add...the bell staff and doormen were friendly and attentive...and, the housekeeping staff were very thorough. But, at $500+ per night, one must be offered more than a smile at the door and a chocolate on the pillow. I would be hard pressed to ever return to this property! 18 September 2014
Rated 5.0 out of 5.0 by Great Location and Service My husband and I stayed for a weekend at Mark Hopkins to attend a wedding. We were very pleased with our room. Appreciated the coffee, New York Times just outside our door, and the bed was extremely comfortable. The staff was friendly and attentive. The only con was that we had a small leak in our toilet and our shower pressure was low and temperature inconstant. Other than that, we certainly enjoyed our stay and recommend this hotel to others. Within walking distance to several cafes, too. 17 September 2014
Rated 5.0 out of 5.0 by Lovely Vacation We mentioned that getting a good nights sleep was a priority and were given a very quiet corner room that also had a wonderful view. We needed help getting some things we forgot from our car and the staff was so quick and so nice about it. There is not a single bad thing to say about the place or the people. 17 September 2014
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Mark Hopkins San Francisco
  • 999 California Street
  • San Francisco , CA , 94108
  • United States
  • Front Desk +1-415-3923434

  • Driving Directions
  • Transportation

Languages spoken by staff

German, English, Spanish, French, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Dutch , Punjabi, Portuguese, Romanian, Russian, Tagalog, Chinese

Pet Policy

Pets allowed, up to 25lbs, with a non refundable USD50 fee per night. Specific rooms or floor only. Pet cannot be left unattended in guest room.
Pet Fee $50.00 per night
  • Local Time

    12:30 AM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 14 Room(s) with Accessibility Standards
    • Parking
    • Special Needs