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Rated 4.4 out of 5 by 743 reviewers.
Rated 5.0 out of 5.0 by Hunter/McCaffrey wedding block Thank you from the McCaffrey family! We had a wonderful time at the Mark Hopkins. The staff and accommodations were remarkable, and we greatly appreciate you honoring the cancelation of a room on Saturday night even though it came in two hours late. The only thing that held us back a bit was getting into the Top of the Mark. We were in the lobby by the elevators for quite a while on Friday evening. We will be back! 19 November 2014
Rated 5.0 out of 5.0 by Nice hotel The Mark Hopkins is a nice hotel, well located and very well maintained. I enjoyed my stay there and would stay there again. 19 November 2014
Rated 3.0 out of 5.0 by Very thin walls I had to book this hotel due to a conference at the Mascone Center, but the closer hotels were booked solid. This was the last (relatively) reasonably priced of the hotels left but still pricey. I knew it was on top of Nob Hill, but didn't expect it to be that much of an incline, but that wasn't the real issue. I understand that as a Platinum and not Ambassador, I wouldn't get anything, but for that rate, I only got an "upgraded" view which doesn't do much on a conference and the regular fog rolling in over the bay and free wifi. Not even water. The room is dated and the bathroom was tiny. I almost lost my glasses and contact lens case to the toilet falling off the tiny ledge. The water pressure was nice and they changed out the towels and toiletries every night. The bed was comfortable enough, but I could hear neighbors up and down in the middle of the night. If it wasn't for the jetlag coming over from NYC, I wouldn't have been able to sleep. I wanted to check out the Top of The Mark, but that was closed the entire time I was there for private events. Couldn't even enjoy that. I will say that the staff working the doors were the best of the bunch. Didn't even get as much as a hello from the front desk agents. You basically have to make eye contact when you come in and out of the elevator. Overall, nothing that stood out as a hotel that I would stay at again for that price point unless I wanted to be near the California Street Trolley pick up points. 19 November 2014
Rated 5.0 out of 5.0 by Polite and Helpful The staff are always very helpful and caring. They are never in your way; but, rather near and willing to help with anything. Staff always have a smile to share, make great eye contact and they do not talk until the guest has finished talking. They obviously take their job seriously and know the important role that they play. 19 November 2014
Rated 5.0 out of 5.0 by night on the town beautiful hotel, staff was extremely helpful Nob Hill great place to stay 19 November 2014
Rated 5.0 out of 5.0 by Mark Hopkins SF Great location to everything in SF and the staff was very helpful in meeting our requests. 19 November 2014
Rated 5.0 out of 5.0 by 20th anniversary The "Top of the Mark" is a saying for a reason. Everything about this hotel describes the word Elegant. cocktails and Caviar before dinner to a nightcap after. wonderful experience that should be a bucket list for most anyone. 18 November 2014
Rated 5.0 out of 5.0 by Great prestigious hotel with excellent location and heartwarming service Staff pay great attention to details and are very helpful. Good quality of supplies except some electrical appliances appeared a bit old. Spectaculous view of the city. Most sightseeing spots are easily accessible from the hotel. 18 November 2014
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InterContinental Mark Hopkins San Francisco

  • 999 California Street
  • San Francisco , CA , 94108
  • United States
  • Front Desk +1-415-3923434

  • Driving Directions
  • Transportation

Languages spoken by staff

German, English, Spanish, French, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Dutch , Punjabi, Portuguese, Romanian, Russian, Tagalog, Chinese

Pet Policy

Pets allowed, up to 25lbs, with a non refundable USD50 fee per night. Specific rooms or floor only. Pet cannot be left unattended in guest room.
Pet Fee $50.00 per night
  • Local Time

    11:05 AM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 14 Room(s) with Accessibility Standards
    • Parking
    • Special Needs