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  • 1 888 IC HOTELS
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Rated 4.4 out of 5 by 908 reviewers.
Rated 5.0 out of 5.0 by Great stay Great location for a hotel. Short walk to pretty much anything and everything. I was on a higher floor so I didn't hear the trolley cars at all; may be an issue if you were on the 2nd-5th facing California. Great hotel and friendly staff! 30 March 2015
Rated 4.0 out of 5.0 by Historic hotel in the heart of the city Great hotel and with friendly staff. Comfortable room and bed. Top of the Mark is great! 30 March 2015
Rated 2.0 out of 5.0 by Below my Expectations I was excited to stay at this hotel when I arrived. The outside looked very beautiful. Everything went downhill from there. As an Ambassador Platinum member, I'm supposed to get an automatic upgraded room. That wasn't the case as I had to ask for the upgrade and they had to search in the computer to confirm. The room I was "upgraded" to was about the size of my bathroom at home. I guess and upgrade at this hotel means a higher floor. I don't really consider the 9th floor of a high rise a high floor. The room along with being very small was very dated and being an older hotel had very few electrical outlets. I ended up switching to the sister hotel the next two nights. 29 March 2015
Rated 3.0 out of 5.0 by lost its luster While the staff is excellent, the Mark isn't a 5 star property. The location is excellent, however, the hotel has seen better days. The towels were worn and thin. Top of the Mark is no longer "top'. The breakfast buffet is expensive and unimaginative. Egg whites are unavailable and there is no omelet station, only scrambled eggs in a warming pan. Overall, an expensive disappointment. 29 March 2015
Rated 4.0 out of 5.0 by nice hotel This is my first time to stay in this hotel and it is the first hotel which starting my honeymoon vacation. Very nice hotel and helpful staff. 28 March 2015
Rated 5.0 out of 5.0 by great location and great service My husband and I had a great experience staying at the Mark Hopkins. The valet staffs greeted us by name and we were like good friends. One staff even remembered the first time we visited the hotel and that was more than ten years ago! The check in staff also recognized us and said hello to us. The stay was like a second home to us. The mattress was on the soft side, one needs a better mattress all in all. 26 March 2015
Rated 5.0 out of 5.0 by Comfortable overnight For a night in the city, can't beat the location, quality of facility and service. 25 March 2015
  • 2015-03-31T09:47:00.031-05:00
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InterContinental Mark Hopkins San Francisco

  • 999 California Street
  • San Francisco , CA , 94108
  • United States
  • Front Desk +1-415-3923434

  • Driving Directions
  • Transportation

Languages spoken by staff

German, English, Spanish, French, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Dutch , Punjabi, Portuguese, Romanian, Russian, Tagalog, Chinese

Pet Policy

Pets allowed, up to 25lbs, with a non refundable USD50 fee per night. Specific rooms or floor only. Pet cannot be left unattended in guest room.
Pet Fee $50.00 per night
  • Local Time

    11:42 AM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 14 Room(s) with Accessibility Standards
    • Parking
    • Special Needs