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InterContinental Mark Hopkins San Francisco

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Hotel Reviews for InterContinental Mark Hopkins San Francisco
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.4

based on 1330 reviews
87%
Recommend This Property

Ratings Breakdown

1330reviews

  • 5 Stars
    853
  • 4 Stars
    256
  • 3 Stars
    113
  • 2 Stars
    62
  • 1 Stars
    46

Wonderful gem!

By

18 April 2016

club

Every time I come to SF, I like to stay at the Mark Hopkins. The staff is friendly, the location is great, and the rooms are comfortable and clean.

Great value for the money!

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Beautiful, historic hotel with suburb service

By

18 April 2016

Hotel staff is as good as any hotel you have experienced. The Mark Hopkins is a great property, with excellent service and at a very reasonable price point. Highly recommend.

Posted byHotelStaff
20 April 2016
Thank you for sharing your experience from your recent stay at the InterContinental Mark Hopkins. I am delighted to read that you had an enjoyable stay. Thank you again for your review and we look forward to welcoming you back. Kind Regards, Jose Pineda Front Desk Manager
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The Luxury Experience

By

15 April 2016

club

sorry the several pages were unanswered; they were not intended to be left. My husband did enjoy the whole experience and was impressed
THANK YOU For the bottle of sparkling wine, though we don't drink we really enjoyed to strawberries.
--
would have used tablet, but at that price would not pay for internet..............how cheap......even motels don't charge for internet. The only cheap thing I noticed

Posted byHotelStaff
18 April 2016
Thank you for sharing your experience from your recent stay at the InterContinental Mark Hopkins. I am delighted to read that you had an enjoyable stay. Thank you again for your review and we look forward to welcoming you back. Kind Regards, Jose Pineda Front Desk Manager
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Mark Hopkins SF Nob Hill

By

13 April 2016

Fabulous Stay Fantastic Personnel & Front Desk Doorman & Conceirge Service

Posted byHotelStaff
16 April 2016
Thank you for sharing your experience from your recent stay at the InterContinental Mark Hopkins. I am delighted to read that you had an enjoyable stay. Thank you again for your review and we look forward to welcoming you back. Kind Regards, Abby Derohanian Front Desk Manager
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Frühstück und Bar

By

12 April 2016

Das Frühstück war gut aber vom Angebot kein
Vergleich mit anderen Intercontinentals,z.B.Berlin
oder New York ,obwohl es vom Preis das teuerste
war.

Die Drinks in der Bar waren nicht nach meinem Geschmack . Wenn ich einen Gin Tonic bestelle
möchte ich kein abgestandenes Tonic aus einer
lange offenen Flasche sondern ein frisches, am besten
eine kleine Flasche Schweppes.

Posted byHotelStaff
14 April 2016
Thank you for sharing your experience from your recent stay at the InterContinental Mark Hopkins. I will share your feedback with our Food & Beverage Management Team. We do hope you will give us the opportunity to serve you again in the future. Thank you again for your review. Kind Regards, Abby Derohanian Front Desk Manager
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Great Business Trip and Spring Break

By

12 April 2016

Great hotel for a San Francisco visit. Staff was friendly and very helpful in arranging services for us.

Posted byHotelStaff
16 April 2016
Thank you for sharing your experience from your recent stay at the InterContinental Mark Hopkins. I am delighted to read that you had an enjoyable stay. Thank you again for your review and we look forward to welcoming you back. Kind Regards, Abby Derohanian Front Desk Manager
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La mejor ubicación en SFO

By

08 April 2016

club

Precioso hotel, con la mejor ubicación en San Francisco. Fui con mi familia y es bastante bueno para recorrer unión square, fisherman wharf, y todos los punto claves de SFO.Adicionalmente probablemente sea el punto más alto de San Francisco, de donde se puede ver toda la cuidad.

Posted byHotelStaff
12 April 2016
Thank you for sharing your experience from your recent stay at the InterContinental Mark Hopkins. I am delighted to read that you had an enjoyable stay and enjoyed all the wonderful things San Francisco has to offer. Thank you again for your review and we do look forward to welcoming you back soon! Kind Regards, Abby Derohanian Front Desk Manager
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great service not so great rooms

By

07 April 2016

club

Overall the location was beautiful and the staff was excellent. However, I was disappointed about the size of the bathroom in my room and the cleanliness of the chair and ottoman in my room.

Posted byHotelStaff
07 April 2016
Thank you for sharing your experience from your recent stay at the InterContinental Mark Hopkins. I am sorry to read about your recent stay. Can you please reach out to me at ICMarkHopkins@ihg.com so that I may obtain additional information. Thank you again for your review I look forward to speaking with you further. Kind Regards, Abby Derohanian Front Desk Manager
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Comfortable bed

By

07 April 2016

club

We slept so well each night that we had a difficult time getting up in the morning. The mattress was superb!

It was refreshing to be able to open the windows to allow the fresh Bay air in at night.

Posted byHotelStaff
07 April 2016
Thank you for sharing your experience from your recent stay at the InterContinental Mark Hopkins. I am so delighted to read that you had an enjoyable stay and a restful night sleep. Thank you again for your review and we do look forward to welcoming you back soon! Kind Regards, Abby Derohanian Front Desk Manager
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Great hotel and service

By

06 April 2016

platinumelite

Stayed for one night in April 2016. Great hotel, good location with friendly, helpful staff.

Posted byHotelStaff
09 April 2016
Thank you for sharing your experience from your recent stay at the InterContinental Mark Hopkins. I am so delighted to read that you had an enjoyable stay and will share your kind words with all of our team. Thank you again for your review and we do look forward to welcoming you back soon! Kind Regards, Abby Derohanian Front Desk Manager
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Spring Break at the Mark Hopkins

By

06 April 2016

platinumelite

A pleasant return to a favorite and each stay gets better.

Posted byHotelStaff
09 April 2016
Thank you for sharing your experience from your recent stay at the InterContinental Mark Hopkins. I am delighted to read that you had an enjoyable stay and will share your kind words with all of our team. Thank you again for your review and we do look forward to welcoming you back soon! Kind Regards, Abby Derohanian Front Desk Manager
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historic comfortable hotel

By

05 April 2016

club

great and friendly service
comfortable rooms
great room price

Posted byHotelStaff
07 April 2016
Thank you for sharing your experience from your recent stay at the InterContinental Mark Hopkins. I am so delighted to read that you had an enjoyable stay and will share your kind words with all of our team. Thank you again for your review and we do look forward to welcoming you back soon! Kind Regards, Abby Derohanian Front Desk Manager
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