Rated 4.3 out of 5 by 146
Rated 5.0 out of 5.0 by CFW33 Welcoming Staff
The highlight for me was how friendly,helpful the staff was.
11 August 2014
Rated 5.0 out of 5.0 床铺舒适
05 August 2014
Rated 1.0 out of 5.0 by nocambia HI
Totally unacceptable situation where the staff gives someone the same room key 10 minutes after I check in only to be surprised by an intruder in my room.
01 August 2014
Rated 4.0 out of 5.0 by Rolee4 Nice
Nice friendly staff, only compliant is the shower drain was plugged. Housekeeping should be checking for that . Breakfast was good. Nice location, great Thai restaurant next door.
01 August 2014
Rated 5.0 out of 5.0 by GH123 My Trip to California and Oregon
My wife and I took a trip to the West Coast, starting in San Diego, we drove 1,941 Miles to get to Oregon over a period of 9 days. Of course this was a lot to cover, but with pre-planning by my wife, we had a great time. We stayed at 9 different Holiday Inn/Holiday Inn Express Locations. This was a preplanned event from six months earlier.
The stay in the Berkley location was absolutely great. The service was very friendly. The lady at the front desk was superb. She recommended a location on the bay to eat and it was a very memorable evening for us.
"IT IS THE LITTLE THINGS THAT COUNT"
Thank you all for the great memories!
29 July 2014
Rated 5.0 out of 5.0 by Inks65 Friendly and helpful staff, very positive.
Everything was perfect after an 8 hour drive. Great and easy drive to San Francisco.
25 July 2014
Rated 4.0 out of 5.0 by sammartin Great service
We arrived much earlier than expected and although we were too early to check-in the receptionist was very helpful. She gave us a lot of good local information and pointed us to the Bay Street shopping centre where we got ourselves a nice meal. The breakfast's were very good and the donuts were especially popular with our sons. With close access to the BART this was a good base for us the explore San Francisco and to catch a game of baseball at the Oakland A's
23 July 2014
Rated 3.0 out of 5.0 by taisan Good sleep!
The price is not according to the hotel category and location.
18 July 2014
Rated 5.0 out of 5.0 by The Riddler Great as usual
Great staff. Excellent location. Walking distance to a great mix of restaurants. Just watch out for the Hipsters.
16 July 2014
Rated 5.0 out of 5.0 by sslbn Pleasant Stay
Easy check-in, cookies in the evening, great restaurant next door, close to bay for good run, BART not TOO far away, room upgrade very nice, breakfast as expected. Exercise room barely adequate though.
13 July 2014
Rated 5.0 out of 5.0 by Visitor1400 Pleasantly surprised
We weren't at the hotel for long due to the number of events we were attending. I'm surprised that a hotel on busy University Avenue was so quiet. Once we were inside, you could easily forget the hotel is on a busy street. The hotel has an off street parking lot that was easy to access and we had no trouble with parking. The beds were comfortable, the room was very clean and the WiFi, refrigerator and microwave were great to have as we were traveling with two small children.
07 July 2014
Rated 5.0 out of 5.0 by Otistaylor89 Great experience
Best hotel I've been in in years. Great staff and breakfast. Solid, quite bed. Stay here if you are going to Bay Area.
07 July 2014
Rated 1.0 out of 5.0 by xxjduxx1 Beware of sheets and lock door
Had to move numerous time. Got dirty sheets. Parking lot full of trash and garbages overflowing. Breakfast was the same for two days. Food was hard and dry.
04 July 2014
Rated 1.0 out of 5.0 by Rick225 Horrible Staff Service by Roshan Trainee
Absolutely Rude, made it extremely difficult to book a room. Refused to provide a government rate when I had just called 3 minutes ago and talked to another hotel receptionist about providing me the government rate.
Do not come here, staff is horrible and the manager is angry and follows you around everywhere in the morning while eating breakfast. Do not come here at all!!! I WILL NEVER COME HERE AGAIN!!!! Dont waist your money!!!
03 July 2014
Rated 3.0 out of 5.0 by Connie88 Kindly, clean but falls far short
Not suitable for handicapped patrons. Other than that, it was fine. Great location for restaurants, etc. Clean and quiet. I just wish they would try harder to meet special needs.
02 July 2014
Rated 3.0 out of 5.0 by jackie1127 Too expensive for average ammenities
Too expensive for average amenities. Room was clean. All of the staff were very friendly and helpful.
26 June 2014
Rated 4.0 out of 5.0 by missy2468 will return
Staff is very friendly and helpful. Rooms are quiet and clean. AC is louder in some rooms than others. I stay here frequently and try to get a room with the quieter AC.
25 June 2014
Rated 2.0 out of 5.0 by MinnesotaScot Good service, a bit pricey
I stayed for three nights. The first night I had problems with the A/C and so slept with the window open and earplugs (which I always do anyway). The next day I notified the desk of the A/C problem. That evening I had a very nice letter on my desk saying that the A/C required maintenance and they would be happy to move me to another room. I moved and ran the A/C in the other room. Maybe I wasn't using it properly but that A/C also didn't seem to work properly although my colleagues said their rooms were nice and cool/cold. It also took me two nights to figure out that the blackout curtain is behind the two other curtains in the room. I'm not a novice traveller but these rooms were a bit disappointing for the money. On the other hand, the staff were great.
25 June 2014
Rated 5.0 out of 5.0 by Lupeb Excellence
This facility is fully staff with professional and friendly people who care about their guests. Always get greeted with a smile. Very a accommodating. Love it
25 June 2014
Rated 4.0 out of 5.0 by Pixiebish Pleasantly surprised
Expected a noisy place since it's in the heart of University ave, however it was quiet, parking great, and very clean. The breakfast was more than I expected. However I would warn anyone looking for something to eat in the area. Not a very great area to walk around in.
17 June 2014
Rated 5.0 out of 5.0 by chuckie41 QUICK OVERNIGHT STAY
Arrived after 10PM and departed the following AM at about 8. Very courteous staff, clean, quiet room. Would appreciate even softer pillows!
12 June 2014
Rated 3.0 out of 5.0 by harkyisu Average Hotel
Pros: Breakfast included, decent TV, comfy bed, clean, good internet, friendly staff
Cons: Price, Breakfast was mediocre, coffee was terrible, no pool, small fitness center
Overall: I would stay here again if the need was there, however it probably wouldn't be my first choice.
02 June 2014
Rated 4.0 out of 5.0 by Bolivas small but clean
Quality beds and quiet. No frills breakfast. No pool. Staff was ok. I'd probably look to stay somewhere else next time.
01 June 2014
Rated 5.0 out of 5.0 by pauliek14 Stay
A great place, location and the room was great. VERY CLEAN
29 May 2014
Rated 3.0 out of 5.0 by 18street Junior suite
I think it was a stretch to call it a Jr. Suite.
I know I was very lucky and even getting a room because of graduation. The second night of my stay,I stayed in the room next door to the "junior suite" the only difference was an extra bed, no other amenities, nothing.
21 May 2014
Rated 5.0 out of 5.0 by oxymoron3 great room
seems that the staff has no idea about the IHG program, which is a little annoying
19 May 2014
Rated 4.0 out of 5.0 by Mwb929 What no Giants Baseball
Everything is great about this place except the direct TV does not have local access to Giants baseball games.
12 May 2014
Rated 5.0 out of 5.0 by Phansie Great Visit!
The staff was extremely helpful, professional, and accommodating. I felt like they really wanted our stay to be outstanding and they were successful. I highly recommend this to anyone who is staying in this area.
27 April 2014
Rated 4.0 out of 5.0 by MOE10 Comfortable bed and good service
This revew is too confusing.... keep it simple if you wnat input
08 March 2014
Rated 5.0 out of 5.0 by Sam B. Best Holiday Inn Express
I've stayed at many Holiday Inn Express hotels, and this was the best experience by far. Front desk VERY friendly and helpful; the breakfast was better than most. For example, the hard-boiled eggs were perfect (yolk not green!). Plenty of parking and not far from campus.
27 February 2014