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San Francisco

Concierge Photo Concierge Signature
Dan Sotelo
Chief Concierge

Insider Tips


Don't call it Frisco!

San Francisco is a great diverse city, with its people from all parts of the world. We're friendly and enjoy showing off our city, don't hesitate to ask anyone for directions!
As splendid as when it opened in 1926, Mark Hopkins is one of the city’s finest historic San Francisco luxury hotels. It’s ideally located at the crossing of three cable car lines, just minutes from Union Square. Each suite is furnished in a unique, stately style. Breathtaking views of San Francisco combine with fine dining and a signature 100 Martini menu at Top of the Mark restaurant. Described when it opened as ‘architecturally perfect’, this San Francisco luxury hotel remains so today.

Guest Reviews



  • Restaurant & Lounges

    The legendary Top of the Mark lays the city at your feet with near 360 degree vistas showcasing the beautiful and scenic skyline of San Francisco. ...
  • Amenities & Services

    Our 24-hour fitness centre is equipped with Precor ellipticals, stationary bikes, treadmills and Paramount weight machines, many with flat-screen T...

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...

InterContinental Mark Hopkins San Francisco

  • 999 California Street
  • San Francisco , CA , 94108
  • United States
  • Front Desk +1-415-3923434

  • Driving Directions
  • Transportation

Languages spoken by staff

German, English, Spanish, French, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Dutch , Punjabi, Portuguese, Romanian, Russian, Tagalog, Chinese

Pet Policy

Pets allowed, up to 25lbs, with a non refundable USD50 fee per night. Specific rooms or floor only. Pet cannot be left unattended in guest room.
Pet Fee $50.00 per night
  • Local Time

    9:44 AM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 14 Room(s) with Accessibility Standards
    • Parking
    • Special Needs
    Guest Reviews
    Rated 4.4 out of 5 by 214 reviewers.
    Rated 5.0 out of 5.0 by great stay Great stay in hotel staff was attentive . breakfast could use some improving June 25, 2014
    Rated 4.0 out of 5.0 by Nähe des Hotel nach San Francisco Gute Erreicbarkeit mit dem Auto oder Public Transportation System nach Down Town June 23, 2014
    Rated 5.0 out of 5.0 by Excellent Value We enjoyed staying at this property and were pleasantly surprised. Great walking trails and close proximity to shops and restaurants. Lovely pool and patio. June 19, 2014
    Rated 5.0 out of 5.0 by MARLENE Every time I visit Mill Valley-Holiday Inn Express I am glad I came. Located beside beautiful tidal wetlands with miles of trails I like to explore. All the staff are very helpful. My personal favorite is Marlene. She is great with people and tries her best to help guests feel at home. If you want to find a good restaurant I'd ask her first thing. She is really special! June 16, 2014
    Rated 5.0 out of 5.0 by Best Place to Stay in Mill Valley My stay started off with the absolutely wonderful, heart warming and cheery reception I got when I walked through the door to the Front Desk. Ms. Joanne was just the most delightful person - working through all the details of my stay and being very helpful to note local dining places and shopping outlets. The next time I am planning on being in the area I will make reservations at this hotel! June 16, 2014
    Rated 5.0 out of 5.0 by Great location, very clean, excellent staff. This hotel is in a great location for San Francisco, is very clean and the staff is wonderful. Excellent stay here, I highly recommend this hotel. Joanne and her husband are the consummate hosts! They were very helpful in making sure our stay was the best! June 13, 2014
    Rated 3.0 out of 5.0 by Comfortable bed Room and breakfast was Ok, Staff are helpful. The only down side is the hall way carpets before getting to your room really need to be replaced as had a bit of an old musty smell that was not pleasant. June 10, 2014
    Rated 4.0 out of 5.0 by Convenience, Clean and Accommodating Staff Our family chose this location due to the convenience to SF and Napa Valley (we were attending a wedding in Napa). This location was a great home base to easily travel to many tourist locations within the area. The property is very dated but the staff makes up for it. The hotel is clean but the hallways did smell of urine. Our rooms were clean and comfortable. The restaurant on the property had amazing food although very limited in selection (italian only). The breakfast buffet was ample and was fabulous considering we had a 3 year old and a 1 year old to feed every morning. The biggest disappointment was that I left a necklace in the room and I called immediately upon departure and the staff did not seem to care to try to locate it. It had sentimental value only and was not an expensive necklace. That being said, the staff did go out of their way to accommodate our group during our stay. We would choose this location again. June 9, 2014
    Rated 5.0 out of 5.0 by comfortable bed and great service The front desk ( customer service women )were very helpful , for a walk in, with no reservations. I would stay at any Holiday Inn in a heartbeat. The bed was so comfortable, room was so clean and the continental breakfast was excellent. June 7, 2014
    Rated 5.0 out of 5.0 by Great Location We used the bikes to ride across the Golden Gate Bridge and to Sausalito. Easy access to trail system and close to Muir Woods. June 6, 2014
    Rated 5.0 out of 5.0 by I'll be back Your location was the best quality. The addition of the bikes available with the trails will help me to recommend this location to friends. Your hotel grounds has been nicely landscaped and kept up for an older hotel-well done. June 4, 2014
    Rated 5.0 out of 5.0 by Frequent visitor Holiday Inn Express Mill Valley was the nicest accommodations during our recent vacation. Really liked the outdoor areas, especially the smore packs! June 2, 2014
    Rated 3.0 out of 5.0 by My GO TO SF Hotel I've been staying at this Hotel off and on for over 5 years. Its such an easy stay when you are traveling to SF and you avoid the high parking fees that the SF Hotels charge. Decent clean rooms, good service, easy access to the freeway. There is a fabulous restaurant right next door. Its not a high end hotel, but for a quick stay its perfect. I have had a few times where other guests have disrupted my stay, so if you do go make sure you ask for the second floor and away from the pool. May 30, 2014
    Rated 5.0 out of 5.0 by Nice hotel great location. The hotel was clean and the staff was friendly, it is in a great location. I will definitely return and will recommend it to others. May 30, 2014
    Rated 5.0 out of 5.0 by Very friendly and knowledgeable staff. Lovely accommodations, good breakfast selections and wonderful pool. May 29, 2014
    Rated 2.0 out of 5.0 by Noisy Old This place has changed ownership at least 3 times in the last 5 years. It gets worse each time. Room was OVERPRICED!! Avoid if you can. No elevator to 2nd floor. May 29, 2014
    Rated 3.0 out of 5.0 by Clean but dated Very nice staff, area but rooms were very dated. Old air conditioner that blows directly at bed and vent were not adjustable. Reserved a king room but given a queen. No elevator - stairs only, Stayed in four different Holiday Inn Express this trip and this one was definitely under par compared to other three. May 20, 2014
    Rated 5.0 out of 5.0 by Wonderful!!! Joann always makes my stay amazing! Lydia is so helpful and responsive! May 19, 2014
    Rated 4.0 out of 5.0 by Nice location Bike rental, s'mores by fireplace, nice hot tub and pool area May 8, 2014
    Rated 3.0 out of 5.0 by Don't drink the water! We spent one night, comfort/cleanliness what's to be expected. Kept awake by people doing jumping jacks upstairs, but others' exercise habits aren't the fault of the business. My review is simply to alert others that the bottles of water that are left on the cabinet next to the ice bucket are actually $3 a piece. Apparently the ones I drank had had a tag at one time, but either I ignored it or my kid removed it. I have other things to do with $5.99 than pay off a credit card charge for two small bottles of water. If you do too, don't drink the water! :) May 3, 2014
    Rated 5.0 out of 5.0 by When visiting San Francisco This is a quiet convenient place to stay with ample 'free' parking and a very relaxing atmosphere after a hectic touristy day in San Francisco. Loved the s'mores around the fire at night ! April 24, 2014
    Rated 5.0 out of 5.0 by Thank you! Thank you to Joanne and crew who made my visit at Mill Valley, Holiday Inn an inviting and relaxing stay. I felt very welcomed as the staff was super friendly. The location was fantastic and the quick commute to San Francisco made it easy and convenient! April 22, 2014
    Rated 5.0 out of 5.0 by A winner The room, staff and breakfast were excellent. The only small problem was that we were cold the first night. However, the housekeeping staff happily provided us additional covers. April 15, 2014
    Rated 5.0 out of 5.0 by Home away from home Very positive and relaxing environment. Complimentary amores kit was a big hit for my family. April 14, 2014
    Rated 5.0 out of 5.0 by Nice Extras We enjoyed the location of the hotel adjacent to the tidal marsh which provided for great bird watching and access to a nice pathway. The complementary bikes provided a nice opportunity to ride on the pathway. The fire in the courtyard with the S'mores kits was a nice touch. Would stay here again when in the area. April 6, 2014
    Rated 4.0 out of 5.0 by would definitely stay again Convenient, easy to find location. Clean, ample sized room. Staff was courteous and helpful. Overall good experience. April 6, 2014
    Rated 5.0 out of 5.0 Idea stay, just what we needed. I grew up in Sausalito and graduated from Tamalpais High School; it's always bittersweet to come home to Mill Valley because I miss Marin from my very comfortable exile living 500 miles north, where I am a professor at the University of Oregon. Your hotel provided just what my wife and I needed for our recent combined business and pleasure trip: the ideal location for proximity to work in San Francisco and to friends and family throughout Marin, along with a clean and comfortable room equipped with a killer view of Mt. Tam. When we checked in, convivial Joanne was at the desk and she made sure, with a wide smile, that we were well served by the hotel. I took advantage of the fine weather and the hotel bicycle fleet for a nice ride on the paths and evenings we toasted our good fortune in the lobb,y warmed by the fireplace. Thanks Joanne and thanks to all the staff for a delightful stay, PDL April 5, 2014
    Rated 5.0 out of 5.0 by Very friendly staff The woman who worked the 3-11 shift was very helpful and gave us perfect recommendations of where to go and what to do. We were surprised that we were not upgraded to a suite though as we are platinum members and always have that. We also were not offered a gift bag or bonus points, which was shocking. There was a charger leftover from the previous guest on the chair in the room. We stayed two nights and would probably stay again. Again, the woman who checked us in really was great. March 24, 2014
    Rated 5.0 out of 5.0 by A wonderful stay We made a spontaneous decision to come for a short vacation to Stinson Beach and to San Francisco. Our stay at this Holiday Inn Express was perfect from start to finish. Very friendly and helpful staff at check-in, Lovely, clean room with a sliding door out to a grassy area with hammocks for relaxing. The pool and spa were clean and just the right temperature. Loved the fire pit and s'more packages in the evening. But my all time favorite part was the well maintained bikes we borrowed for free and rode to Sausalito. What a treat! My only complaint is that I was charged a fair price for Monday night's stay, but Tuesday night's stay was $40 higher. They said because more corporate folks stay on Tuesday. Wish they would have given me an option to say we were a family, not corporate and offered the same price, especially since we stayed 2 nights. We will definitely choose this hotel for a return trip. Thank you! March 22, 2014
    Rated 5.0 out of 5.0 by Reception staff were very pleasant on arrival and throughout our stay A very convenient location for exploring the area north of San Francisco. Would recommend the Italian restaurant next door - excellent food and service. March 21, 2014
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