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San Francisco

Rated 4.5 out of 5 by 641 reviewers.
Rated 5.0 out of 5.0 by Great location Location was prime and view from hotel was amazing. 19 October 2014
Rated 4.0 out of 5.0 by Great Experience, But........... My wife and I recently spent Columbus weekend at the Hotel and had an overall wonderful time in San Francisco. The Hotel performed exceptional during our stay which happened to coincide with an unplanned overnight stay by the President of the United States. Outside of some secret service, ok a lot, as a hotel guest, you would never have known he was there. As guests, we were completely un-interuprted and very well serviced. However, even after the President left and the hotel was back to normal; the valet service was remarkably inconsistent. The lack of cab service on Sunday night 10/12 and lack of house cars was horrible and the staff had little to no desire to find a solution. With such a high profile hotel with a massive convention going on down the street, the lack of valet service virtually paralyzed the Hotel. A complete 180 degree turn from the day before when overall service was A++. As a side note; the Club staff and Guest Services were excellent through out our stay. 19 October 2014
Rated 2.0 out of 5.0 by poor management when president Obama visited the Hotel at the same time, the Management was unable to take care of their guests appropriately. No message in advance about possible problems. I stood about two hours on the other street-side and could not enter the Hotel. Had to carry my heavy bags from a parking-lot 2 miles away. No understanding of the Management. No counter-measures. very poor Service!!!!!!. 17 October 2014
Rated 5.0 out of 5.0 by Amazing concierge service and extremely comfy beds! I stayed here on rewards night points. Upon check in we had originally been allocated a twin bed room however this was kindly changed (even though hotel was full) so that we go a king size bed. Bags came to the room as soon as we got access. We arrived late and wanted a bite to eat and Concierge N. (amazing concierge and very friendly) knew exactly where to send us when we wanted sushi - dinner was great! The bed was one of the most comfortable beds I have ever slept in, I ended up asking for the manufacturer's details. Concierge B., the other concierge on duty, also provided excellent service and were there for us as we checked out on a very busy Friday. We needed some extra time to pack up which he kindly arranged. The only shortfall of our stay was that they missed booking a taxi for the airport and hence we were a bit delayed but we had counted on heavy traffic so this wasn't a major issue and we ended up being only 15 min late even though the road outside was closed off. Super friendly, smiling staff and we definitely hope to be back again - THANK YOU! 15 October 2014
Rated 5.0 out of 5.0 by Great Location Hotel was clean and felt safe. it was in close proximity to many of San Francisco's wonderful amenities. 15 October 2014
Rated 5.0 out of 5.0 by Excellent customer experience My stay at the Intercontinental San Francisco (Howard st) was impeccable. The staff were extremely attentive, from the front desk, the bell boy, the concierge and the restaurant staff (Luce). Everyone went out of their way to make my stay as memorable as possible. 14 October 2014
Rated 5.0 out of 5.0 by BEST Hotel in San Francisco and Northern California Have traveled the world and have good basis for comparison, this Hotel is top shelf. Staff is outstanding, service is excellent, location is perfect and you feel pampered during the entire visit. If you looking for excellence with value, quality, attentiveness and cheerful stay, make it a point to book a room at this Intercontinental in San Francisco 14 October 2014
Rated 3.0 out of 5.0 by Dissapointing We recently stayed here for a birthday weekend. Thought web would get a suite but ended up with standard king room. Nothing exceptional about it, just the same as most any other corporate hotel. Disappointed we were slightly south of all the restaurants and entertainment of San Francisco.If we had it to do over would probably have chosen a different property. 13 October 2014
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San Francisco
  • 888 Howard Street
  • San Francisco , CA , 94103
  • United States
  • Front Desk +1-415-6166500

  • Driving Directions
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Languages spoken by staff

Arabic, German, English, Spanish, French, Hindi, Italian, Japanese, Korean, Portuguese, Swahili, Tagalog, Chinese

Pet Policy

Pets allowed with a non refundable 50 dollar fee per night. Pets cannot be left unattended in guest room. Specific rooms only.
Pet Fee $50.00 per night
  • Local Time

    4:33 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 16 Room(s) with Accessibility Standards
    • Parking
    • Special Needs