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  • 1 888 IC HOTELS
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Rated 4.5 out of 5 by 645 reviewers.
Rated 4.0 out of 5.0 Lack of Men Size Slipper My concerns are simple. Three requests. 1.) Men size slipper. 2.) View is important, so window should be more clean. 3.) Shower system is not perform well enough for the name of hotel. Thanks!! 21 October 2014
Rated 5.0 out of 5.0 by Special night in S.F. at The InterContinental Hotel! My boyfriend and I do not go to San Francisco quite as often as we used to. We had a special anniversary party to go to down the street from the hotel. We could not think of any other place to stay than your hotel. The service is amazing and the rooms luxurious. Thank you so much for making it an even more special evening. 20 October 2014
Rated 4.0 out of 5.0 by Comfortable bed but service could've been better The room itself was wonderful and the service at the restaurant and when checking in was great but the average rating of service is for when we were checking out. President Obama was staying at the hotel the day we checked out and so we were told we could not pick up a taxi at our hotel but we had to walk 2 blocks to pick one up at another hotel. This may not sound far but when you are lugging 5 bags/luggage with you, it is. The hotel should have made arrangements to take customers to the hotel where we could've picked up a taxi. Afterall, we paid good money to stay there and it was not our fault the President was staying there. As it was, we were already inconvenienced by having to go through security (as if we were at the airport) when walking into our hotel that evening and we were never informed when making the reservations or even at check in that we would be inconvenienced this way. 20 October 2014
Rated 1.0 out of 5.0 upgrade wasnt provided although committed An old Junior suite was provided at a low level while there was a request for top quiet room. Manager wasnt able to provide satisfactory answers. 20 October 2014
Rated 5.0 out of 5.0 by Great location Location was prime and view from hotel was amazing. 19 October 2014
Rated 4.0 out of 5.0 by Great Experience, But........... My wife and I recently spent Columbus weekend at the Hotel and had an overall wonderful time in San Francisco. The Hotel performed exceptional during our stay which happened to coincide with an unplanned overnight stay by the President of the United States. Outside of some secret service, ok a lot, as a hotel guest, you would never have known he was there. As guests, we were completely un-interuprted and very well serviced. However, even after the President left and the hotel was back to normal; the valet service was remarkably inconsistent. The lack of cab service on Sunday night 10/12 and lack of house cars was horrible and the staff had little to no desire to find a solution. With such a high profile hotel with a massive convention going on down the street, the lack of valet service virtually paralyzed the Hotel. A complete 180 degree turn from the day before when overall service was A++. As a side note; the Club staff and Guest Services were excellent through out our stay. 19 October 2014
Rated 2.0 out of 5.0 by poor management when president Obama visited the Hotel at the same time, the Management was unable to take care of their guests appropriately. No message in advance about possible problems. I stood about two hours on the other street-side and could not enter the Hotel. Had to carry my heavy bags from a parking-lot 2 miles away. No understanding of the Management. No counter-measures. very poor Service!!!!!!. 17 October 2014
Rated 5.0 out of 5.0 by Amazing concierge service and extremely comfy beds! I stayed here on rewards night points. Upon check in we had originally been allocated a twin bed room however this was kindly changed (even though hotel was full) so that we go a king size bed. Bags came to the room as soon as we got access. We arrived late and wanted a bite to eat and Concierge N. (amazing concierge and very friendly) knew exactly where to send us when we wanted sushi - dinner was great! The bed was one of the most comfortable beds I have ever slept in, I ended up asking for the manufacturer's details. Concierge B., the other concierge on duty, also provided excellent service and were there for us as we checked out on a very busy Friday. We needed some extra time to pack up which he kindly arranged. The only shortfall of our stay was that they missed booking a taxi for the airport and hence we were a bit delayed but we had counted on heavy traffic so this wasn't a major issue and we ended up being only 15 min late even though the road outside was closed off. Super friendly, smiling staff and we definitely hope to be back again - THANK YOU! 15 October 2014
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InterContinental San Francisco

  • 888 Howard Street
  • San Francisco , CA , 94103
  • United States
  • Front Desk +1-415-6166500

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

Arabic, German, English, Spanish, French, Hindi, Italian, Japanese, Korean, Portuguese, Swahili, Tagalog, Chinese

Pet Policy

Pets allowed with a non refundable 50 dollar fee per night. Pets cannot be left unattended in guest room. Specific rooms only.
Pet Fee $50.00 per night
  • Local Time

    11:53 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 16 Room(s) with Accessibility Standards
    • Parking
    • Special Needs