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  • 1 888 IC HOTELS
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San Francisco

Rated 4.5 out of 5 by 578 reviewers.
Rated 2.0 out of 5.0 by Experience spoiled by poor service I stayed for 6 nights at IC SF during a conference. The location was perfect, being conveniently located to Moscone Center. However, the service provided by the staff from the bellhops to the reception staff was impersonal and curt most of the time compared to so many other ICs elsewhere. I was not greeted as an ambassador member, not given a welcome gift although fruits and water were provided. The staff were generally unfriendly and unaccommodating with requests being attended to with an unhappy face. This is my first time staying at an IC in NA with all my other stays in Asia so I am not sure if this is the level of standard in NA that others would otherwise rate as a 4.5/5 experience. This is the designated hotel by my company for executive and media guests due to its proximity to the Moscone Center, however if given a choice, I would definitely not recommend it. 03 September 2014
Rated 5.0 out of 5.0 by Comfortable bed and great concierge staff The concierge staff was extremely helpful in navigating the city and recommending wonderful places to eat and stop. The bed was very comfortable and we found the location very convenient to many areas and public transportation. 03 September 2014
Rated 5.0 out of 5.0 by Excellent! Every year I travel to San Francisco and stay at InterContinental, is a great place to stay, staff are excellent, special in lounge area, so friendly. Love this place. 02 September 2014
Rated 3.0 out of 5.0 by 3 Stars due to poor Value Hotel was great and close to my conference. Value on the other hand is to be desired.... After paying over 4K for a 6 night stay, they have the audacity to charge an additional $ 65 dollars in internet fees, as if the room rate wasn't steep enough. Hotel has awful water pressure on all rooms ( comes in drips almost ) takes you twice as long to get ready in the morning. 02 September 2014
Rated 4.0 out of 5.0 by The nicest room I've had in SF The corner junior suites at the Intercontinental SF - especially on the upper floors - have some of the best viees of the City and are also fabulously large and have every creature comfort. 01 September 2014
Rated 5.0 out of 5.0 by Great location for Moscone events The IC is a great spot for Moscone events, but also quite close to the Market Street/Union Square shopping district. I love the property and Luce serves up a fantastic dinner. My only quibble is with the water pressure. The shower was fine, but the sink was pathetic; literally took 60 seconds or more just to fill the water glass. Also noticed that the toilet was very slow to fill. I understand California is suffering through an epic drought, but this was a little extreme. 31 August 2014
Rated 3.0 out of 5.0 by Comfortable bed. Service adequate. Disappointing Intercontinental. I have stayed at two other Intercontinentals, and this is by far my worst experience. There were gnats everywhere. The staff was disappointingly upset when we asked for hotel transport within two miles of the hotel. At other hotels, the service was fantastic. They comped some of the hotel services in compensation, but I will seriously give a second thought to staying at this chain after this experience. 29 August 2014
Rated 5.0 out of 5.0 by Great Staff Hotel staff were friendly and welcoming. Great coordination with our conference in the convention center next door. Very comfortable rooms. 29 August 2014
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San Francisco
  • 888 Howard Street
  • San Francisco , CA , 94103
  • United States
  • Front Desk +1-415-6166500

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

Arabic, German, English, Spanish, French, Hindi, Italian, Japanese, Korean, Portuguese, Swahili, Tagalog, Chinese

Pet Policy

Pets allowed with a non refundable 50 dollar fee per night. Pets cannot be left unattended in guest room. Specific rooms only.
Pet Fee $50.00 per night
  • Local Time

    4:17 AM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 16 Room(s) with Accessibility Standards
    • Parking
    • Special Needs