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  • 1 888 IC HOTELS
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Rated 4.5 out of 5 by 726 reviewers.
Rated 5.0 out of 5.0 by First class service with a smile My stay at your hotel could not of been better. From the moment I walked in the front door I felt welcomed. I was celebrating a birthday and the staff overwhelmed me with kindness. The Chef Concierge Mr Sutton was a true gentleman. Thank You for an experience that I will always cherish. Sincerely, Charles 20 June 2014
Rated 4.0 out of 5.0 by Quiet and convenient Friendly staff, quiet room, nice views and a great location. 20 June 2014
Rated 5.0 out of 5.0 by Great service Thanks to Bill at the concierge desk for is good recommandation of places to go for lunch and diner!!!! 20 June 2014
Rated 5.0 out of 5.0 by Great Staff, Room, Overall Experience I just signed up for the Ambassador program the day before my stay, and it really was worth it. As soon as I got to the front desk, two very friendly front desk staff (Claire and Mika were their names I think) went out of their way to find the best room upgrade options for me. One of the other front desk staff even went upstairs herself to check to make sure that the room is ready. It was clear that the staff at ICSF cared about their guests, and overall it was a very pleasant experience. I definitely recommend this hotel and would like to come back here again myself. 19 June 2014
Rated 4.0 out of 5.0 by Excellent Staff The staff in the Intercontinental Ambassador Lounge was always courteous and helpful, especially Luis, Samir, Gina, and Joyce. No matter how busy they were, we were greeted and attended with the utmost courtesy and service. It is a pleasure to stay here and be pampered. 18 June 2014
Rated 5.0 out of 5.0 by Great property I really enjoy staying at this hotel. The front desk staff check you in quickly and always have a lovely attitude. While I did not indulge in the spa this time, I often visit and find the massages to be wonderful (better than a recent visit to Carmel Valley Ranch and much more reasonably priced) and the pedicures often last 3 weeks which I have never had at any other establishment. 18 June 2014
Rated 5.0 out of 5.0 by Very modern, cool, and comfortable I stayed for 3 nights, and very much enjoyed the room and bar area. This was for business travel, and I did not get an opportunity to try the restaurants, but they appeared to be very nice. The room was spacious, and I liked the large desk. The bathroom had a very large shower and was bright. I stayed on the 22nd floor, with almost a view (just other buildings). 18 June 2014
Rated 4.0 out of 5.0 by Great visit-great city. An excellent visit for our 5 night stay. Everything we had hoped for our 1st trip to San Francisco. We liked the amenities, especially the pool and fitness area. Many thanks to the Concierge desk as they were very helpful, going beyond our expectations in many ways. 14 June 2014
Rated 5.0 out of 5.0 by Good Stay, great location and hotel We've stayed at the San Francisco Intercontinental several times and always book here when prices are competitive with other local hotels. It is a great location, close to museums, shopping and transportation. The rooms are newer, clean an spacious. The fitness facility is very robust with a lap pool, free weights and machines. The only problem is the $60 per night for parking. 13 June 2014
Rated 5.0 out of 5.0 by Great service all around We really enjoyed our stay here for many reasons. The staff is wonderful, with a special acknowledgment to the concierge staff. They were so friendly, 13 June 2014
Rated 4.0 out of 5.0 room doors The only thing that bothered me was the loud sound the doors make closing. We were not getting up early so the sound of the doors closing is loud 12 June 2014
Rated 5.0 out of 5.0 by Great service Nicely furnished room with accommodations, well stocked bar, very helpful concierge. The location of the hotel made it easy to get around the city; however some parts of the surrounding neighborhood did concern my wife. 12 June 2014
Rated 5.0 out of 5.0 by Very Satisfied Room was a little on the small side, but was very modern, comfortable, and well-appointed. 11 June 2014
Rated 5.0 out of 5.0 by Professional Staff Front desk and concierge staff both act professionally in delivering service, taking pride in their work. The front desk was quick and efficient in meeting a specific request I had, and went far beyond and delivered extras in addition to what I had requested. Similarly the concierge staff were meticulous in following up on arrangements for transport to the airport and for city tours. At one point the tour arrangements did not sound like they were set and the gentleman made follow-up calls to ensure that the arrangements were correctly finalized to both ours and his satisfaction. The Intercontinental continues to be our favourite hotel chain regardless of the city we're in, for both amenities and service. Well done, Intercontinental San Francisco. 11 June 2014
Rated 5.0 out of 5.0 by Amazing weekend! My husband and I decided to stay here for our first wedding anniversary. I can't begin to tell how you wonderful our stay was. I had mentioned that it was our anniversary when booking our room and I still can't believe how the hotel responded. From check in to check out we were greeted as Mr and Mrs and every staff member told us Happy Anniversary in their own special way. We felt like family and even hugged the valet when we left. The accommodations were five star and staff went above and beyond! We HIGHLY recommend this hotel to anyone and everyone for any occasion. A huge thank you to the Intercontinental for making our weekend so special and giving us memories we will never forget! See you again soon friends! 11 June 2014
Rated 5.0 out of 5.0 by soft towels, great beds, wonderful service Concierge was amazing. They went above and beyond to help us with everything we needed. Staff was great. The only downfall was couldn't stay longer!!! 10 June 2014
Rated 5.0 out of 5.0 by Friendly staff and good facilities Check-in staff very friendly, providing good information, in general all staff is always willing to support you; hotel is well located, room view was awesome; swimming pool is only 19m long but more than enough to relax and train a bit. 10 June 2014
Rated 4.0 out of 5.0 by Fantastic Most certainly a memorable experience. Quality of the hotel and it's service was superb. Only two things could've been improved, water pressure and street noise levels (although the later has more to do with San Francisco itself than the hotel). 10 June 2014
Rated 5.0 out of 5.0 by Perfect Hotel Has everything you need, bright room, but also ability to make dark. Clean, comfortable. Nothing to complain about. Much better then some other big hotels in the area. 09 June 2014
Rated 5.0 out of 5.0 by ICSF The Hotel and the location are beautiful. I was in San Francisco for a meeting, bellman, front desk and concierge associates are well trained, friendly and helpful. I use the restaurant on the lobby level and I love the whole experience, both the service and the food were awesome. Due to my meeting , I also had the pleasure to experience probably the best banquet service ever. The food was spectacular, the service was amazing and the rooms were clean and constantly refreshed. I really hope to come back to San Francisco soon and looking to stay in this beautiful Hotel again. 08 June 2014
Rated 5.0 out of 5.0 by Excellent We had a nice view of the city and the bay. Quiet, clean room & excellent service through our entire stay. Great experience with Intercontinental hotels as always! 06 June 2014
Rated 4.0 out of 5.0 by comfort++ paying WiFi-- Everything OK. WiFi should be free of charges in San Francisco though! 06 June 2014
Rated 5.0 out of 5.0 by Staff & Location excellent staff, not only friendly but competent, from front desk check in (Mika was wonderful) to the unique grappa bar (more than 120 types! outstanding!) and Patricia, the super knowledgeable and personable bartender there. Door and bell staff also made a difference. If you're going to the Moscone, couldn't be closer. Lots of good shopping in the area, and good choice of some v. good restos (Amber, Blue Stem). I was there on Business, but also for the weekend, would definitely recommend it and stay there again. 05 June 2014
Rated 4.0 out of 5.0 by Very nice stay Very nice stay. Staff was perfect. The room was a little noisy even if it is on the 19th floor 05 June 2014
Rated 5.0 out of 5.0 by Excellent stay My mom has terminal cancer (Pancreatic) and she always wanted to go to San Francisco. This will forever be a memorable trip and having a great experience at the hotel makes it even better. Great staff, great location, and great and overall great experience... 05 June 2014
Rated 5.0 out of 5.0 by Luxury without the pretense The adage "Excellence costs.... but mediocrity costs far more" epitomizes the InterContinental San Francisco. They delivered on all counts. Great location, friendly, highly professional and attentive staff, high quality food and beverage, and an incredible view from our beautifully appointed and spotless guest room. All in all, a terrific value, and one to which we'll surely return! 04 June 2014
Rated 5.0 out of 5.0 by Birthday Adventure This property offers a great value for a 5-star hotel in San Francisco. I have stayed in several 5-star hotels in San Francisco and I find this property to offer the best value. Also it is in a great location, close to dining, and shopping. 04 June 2014
Rated 5.0 out of 5.0 by Mika was Phenomenal To whom it may concern: Front desk clerk Mika is an extremely valuable member to your team. As soon as I arrived for check in, she immediately recognized my loyalty as an ambassador and a priority club member. She was extremely accommodating with some special requests (rollaway bed/ late check out) and made me feel special and unique. She truly embodies customer service and hard work. I compare my Intercontinental stays to the service provided at the flagship in Hong Kong. Mika provided this same worldly experience which is refreshing for the San Francisco property. Many thanks, Calvin 04 June 2014
Rated 4.0 out of 5.0 by Service at the bar Nice hotel with friendly staff. Main disappointment was every time we took a seat at the bar, the service and attention was less than desireable. It took forever to get a drink and the attitude displayed by the bartender was less than welcoming. 03 June 2014
Rated 5.0 out of 5.0 by Staff are helpful The staff are always smileing and taking action when ever we asked them to do so, also the location is appropriate 03 June 2014
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InterContinental San Francisco

  • 888 Howard Street
  • San Francisco , CA , 94103
  • United States
  • Front Desk +1-415-6166500

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

Arabic, German, English, Spanish, French, Hindi, Italian, Japanese, Korean, Portuguese, Swahili, Tagalog, Chinese

Pet Policy

Pets allowed with a non refundable 50 dollar fee per night. Pets cannot be left unattended in guest room. Specific rooms only.
Pet Fee $50.00 per night
  • Local Time

    6:47 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 16 Room(s) with Accessibility Standards
    • Parking
    • Special Needs