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  • 1 888 IC HOTELS
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San Francisco

Rated 4.5 out of 5 by 505 reviewers.
Rated 5.0 out of 5.0 by The Intercontinental hotels in San Francisco... ...the Mark Hopkins on Nob Hill and the Intercontinental on Howard are very well cmanaged. The staff is well-trained. The amenities are beyond the competition. We stay at one of these hotels 4-5 times each year. Never, ever disappointed, from the doorman on entry to the doorman on departure, and everything in between. 03 October 2013
Rated 4.0 out of 5.0 by technology bad - view great The main problem with the room is the TV and cable. I had an executive room. The TV had no jack to plug in my laptop, music and TV. Then the TV cable system is horrible with bad information and hard to sue. It really was a surprise in such an expensive hotel. That was the bad part and is unacceptable at such a world class hotel. Otherwise the room was very good. 03 October 2013
Rated 5.0 out of 5.0 by Once again the BEST of the BEST! We had stayed here before and loved it! The room was very nice and the bed was very comfortable. It was clean and the staff was very professional. We came back and it was even better!! I highly recommend this hotel to anyone that wants to be treated like a VIP - much better than other comparable properties for this price range. also - Jasmine was very HELPFUL !! She handled all my concerns promptly and professionally. Thank YOU! 02 October 2013
Rated 5.0 out of 5.0 by Folsom Street Fair This hotel is perfect for the Folsom Street Fair and RealBad party for both amenities and location. Great lobby bar to meet up with friends, near MUNI and Bart station. The parking fee seems a little hight at $54 a night but if you use public transportation then this is no problem. 01 October 2013
Rated 5.0 out of 5.0 by Great Stay Stayed on the 28th floor with great views. Very clean and spacious room. Walked to Giants game. Bellhop and Concierge were attentive, informed and congenial. Would come back to this hotel in future. 01 October 2013
Rated 3.0 out of 5.0 by Good hotel on good location In spyte of our request a t the time of booking months ago, there was no room with a walk in shower reserved. The staff have no idea which rooms do have a walk in shower. We do not need a room for handicapped people but only a room without a tub but a low threshold to the shower. After 3 attemps we had the desired room. At check in they did not offer us the package deal with parking and breakfast: we accidently found out. There is no recognition with the fact that we stay 8 nights in the hotel. For instance, no free bottle of water at the day of arrival. We face this attitude already 4 years when we visit SFO. We did not experience special attention of the fact that I'm a Platinum member of the Priority club. After a intercontinental flyght of 11 hours you do not want to be faced with these kind of problems. 30 September 2013
Rated 3.0 out of 5.0 by Waited too long to check-in I like this hotel. It is well-located and modern. I love the sliding doors on the bathrooms, the large screens, and the bedding. The plumbing is very modern, so forget about getting a good shower (water pressure and volume are too low), but other than that it is a pleasant hotel. I was part of a group deal invited by a large company which was using the hotel heavily. Apparently IHG hotels have the leverage to negotiate low rates that do not give their guests any credit for staying, so my stay, despite suffering the hotel, did not qualify for status. This is a terrible policy by IHG to allow it and no other hotel chain I stay at follows this practice. Even if they do not allocate points or miles, IHG corporate should acknowledge the stay and count it towards status qualification. 29 September 2013
Rated 4.0 out of 5.0 by Comfortable hotel A recently built, comfortable hotel, South of Market in a good location with restaurants nearby. Union Square a 10 minute walk. Good restaurant and bar. 29 September 2013
Rated 5.0 out of 5.0 by The best food of any InterContinental Hotel My wife and I spent the last 3 nights of our 5 week US vacation in the InterContinental in San Francisco, which we enjoyed immensely. A beautiful and spacious hotel; our room was clean, comfortable and very pleasing; staff were friendly and helpful, all of which is a trademark of InterContinental. Over the last 20 years I have stayed in numerous InterContinental Hotels in the USA, Europe, and Asia and Australia. This hotel is the best one I have stayed in and the reason it stands out from all the other InterContinentals is the fine dining we experienced in its Luce Restaurant and the quality of the room service cuisine. We would not only recommend this hotel to others but also suggest that InterContinental Hotels duplicate this food experience in all its other hotels. 28 September 2013
Rated 5.0 out of 5.0 by Comfortable room with a great view! We had a lovely weekend celebrating our son's birthday at the Intercontinental. Great location, and a comfortable room. The restaurant was a bit overpriced, but the food was good. 26 September 2013
Rated 4.0 out of 5.0 by Great Service Nothing bad to say really. Was upgraded to a higher level room with a great view (platinum status). The front desk initially assign me to a room that was occupied. The issue was quickly resolved after I ask for a new room. Was sent a fruit basket as a result. Nice touch. Would definitely stay here on my return to SF. A lot to do around the area. 25 September 2013
Rated 5.0 out of 5.0 by Just perfect The corner room was fantastic. The bed, the swimming pool and the service were great. 24 September 2013
Rated 5.0 out of 5.0 by Terrific views, great location and LUCE restaurant!!! We had a one night 'date-night' stay, prior to leaving for Asia the next morning. The hotel is located just south of SF center shopping mall and adjacent Moscone West convention center - convenient to access and get to. After staying many times at the W Hotel nearby, I will now choose to stay here since it a more sophisticated and comfortable environment as well. We dined in at the michelin-star LUCE restaurant and had the fabulous tasting menu - Highly recommended if you want to splurge. As with other Intercontinental hotels, the bed was very firm with nice crisp linens. There's also a very nice gym and indoor pool to relax in. Too bad that parking is $57.... park in Mission Street garage for half that price, just adjacent. 24 September 2013
Rated 5.0 out of 5.0 by Great service! I was extremely happy with the location, and service of the hotel. The only thing that I was disappointed was not having a shower head in the bathroom. But I'd definitely reccomend the hotel to other people. 23 September 2013
Rated 5.0 out of 5.0 by Comfortable room, outstanding bed and convenient amenities First time visit to this property. It was an easy commute on BART between airport and Powell St stop with a short 4 block walk to the hotel. Easy access to restaurants and shopping. The rooms were well-kept, clean and comfortable and the beds were outstanding with high quality pillows. Restaurant and bar were very good with pricing about what you would expect in a quality hotel in San Fran. The fitness center was much better than I expected and had a wide variety of weights and machines. Pool and spa were great. The concierge service was spot on with food recommendations. (Press Club and Amber India are two notables in easy walking distance). We had some minor hick-ups booking a small meeting room, which worked out just fine. Charges for internet in the meeting room were ridiculous (especially since we were staying at the hotel with free internet and it required you to block the internet in meeting room in order to charge us) so we just connected via our cellular router. Bring your own coffee as well as the charge for coffee for a small group (4) was too high ($100/gal). Overall, this was an excellent place to do business and any concerns were quickly resolved. 23 September 2013
Rated 4.0 out of 5.0 by Great service, bad views I stayed at this property twice, once for a few nights and then another three nights. We had booked a king junior corner suite, which was supposed to have amazing city views. The first time checking in on vacation, we were on the 18th floor, which had amazing views. The second time, we were on the 11th floor, with no other availability. When we checked in to the same king junior corner suite, we were extremely displeased to have a view of a parking lot and giant AC/heater units from the complex next door. The room was the same price, but had zero views. I would rather have had a room with no views for less price. I think the value for that was not even worth the second stay, would have rather stayed at another property. I do have to say the staff at the concierge were fantastic in helping book some local excursions, and the gym was very nice with new equipment. But if you are booking and paying for a king corner suite, be up on a high floor. Otherwise you are wasting your money for an expensive room with horrendous views. 23 September 2013
Rated 4.0 out of 5.0 by Fun Weekend I stayed here for the first time for Gay pride. Although the location was great for me I found a few things a little less than optimal. One thing is I have stayed in many places and I do not appreciate that the frig in the room is stocked full of the items the hotel wants to sell leaving little to no room for your own items should you bring anything that needs to be refrigerated. Although I am not on any special diets or medications that require refrigeration I coiuld see this as an issue. The only other thing I would say lacks is that the rooms do not contain microwaves. Many less expensive hotel chains all have microwaves in the rooms. 22 September 2013
Rated 4.0 out of 5.0 by Howard Street is a good Location The Hotel is Good located in Howard Street! Short ways to cable Car! Subway and Tram. The Lounge has good breakfast and great happy Hour, at Check In they did everything to let you feel comfortable, thank you, was a pleasure 22 September 2013
Rated 5.0 out of 5.0 by very comfortable bed and great service We had a great stay. Have stayed here at least 5 times. Beautiful hotel!!! 20 September 2013
Rated 2.0 out of 5.0 by My stay September 12-15 I had issues during my stay there. Not worth the value. There is much need for improvement. 20 September 2013
Rated 4.0 out of 5.0 by Friendly, helpful and knowledgeable staff Friendly, helpful and knowledgeable staff; Great location; Modern clean hotel; Shame had to pay extra for wireless internet given room rate. 19 September 2013
Rated 5.0 out of 5.0 by Great location, beautiful rooms, good service One of the best locations in town, beautiful rooms with nice and generous bathrooms, good services especially the breakfast buffet, very safe feeling 12 September 2013
Rated 3.0 out of 5.0 by Over priced Excepted so much more. Room was not worth price. Stayed in Junior suite asked for a "high floor" which we did not receive. Room was so over rated! 11 September 2013
Rated 5.0 out of 5.0 by Great service The hotel staff both at the front desk, the front door and lobby were extremely polite and knowledgeable about the city. 09 September 2013
Rated 5.0 out of 5.0 by Holiday With Family In SF the trip to SF was very nice and i injoyed to stay in Intercontinental with my family 06 September 2013
Rated 5.0 out of 5.0 by Great SF Hotel I love the Intercontinental San Francisco! The staff was very accommodating and super friendly. I am very low maintenance, but I did venture up to their gym and spa area and I was very impressed with the amenities. I will return as soon as I get a chance. 05 September 2013
Rated 5.0 out of 5.0 by Great friendly staff We enjoyed our stay at this Hotel. It is centrally located and the staff was fun and friendly. The room was very clean and comfortable. Highly recommended by us if in San Fran. We will be back. 05 September 2013
Rated 4.0 out of 5.0 by Nice hotel but you don't receive points for some hotel rates This was my 2nd time in San Francisco for a conference. This was the first time at this hotel. The rooms were much nicer compared to the other property I stayed at. It was quiet and very clean. The internet was so so. Good for web browsing and email but it was slow when trying to use a VPN. Internet cost was included for me so that was ok. Only problem is when booking for a convention, the special hotel rates, which are still expensive, do not make it a qualifying stay for the IHG Rewards. I did not find that out until AFTER my stay. 04 September 2013
Rated 4.0 out of 5.0 by Good Time in SF I spent my last night at the Intercontinental hotel and it was memorable. The hotel is located close to the stores, subway, restaurants, cafe etc.. More, I do my check in before the time because my room was ready. This is really appreciated especially when you come to drive 2:00. In addition, the staff is really friendly and is able to inform us on the appeal of SF 04 September 2013
Rated 5.0 out of 5.0 Great hotel! From check-in, the staff at the hotel was great! We had our 2 year old with us and they even provided her with a set of crayons and activity book that she loved. We also really enjoyed the view in our corner room. It was spectacular. Before we checked in, I was concerned about how far the hotel would be from the center of Union Square since we had a stroller with us, but I was pleasantly surprised. The distance wasn't bad at all and it was near the Westfield mall which was convenient. I would highly recommend this hotel if you want somewhere modern and clean. 04 September 2013
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San Francisco
  • 888 Howard Street
  • San Francisco , CA , 94103
  • United States
  • Front Desk +1-415-6166500

  • Driving Directions
  • Transportation

Languages spoken by staff

Arabic, German, English, Spanish, French, Hindi, Italian, Japanese, Korean, Portuguese, Swahili, Tagalog, Chinese

Pet Policy

Pets allowed with a non refundable 50 dollar fee per night. Pets cannot be left unattended in guest room. Specific rooms only.
Pet Fee $50.00 per night
  • Local Time

    11:51 PM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 16 Room(s) with Accessibility Standards
    • Parking
    • Special Needs