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  • 1 888 IC HOTELS
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Rated 4.5 out of 5 by 644 reviewers.
Rated 5.0 out of 5.0 by Excellent customer experience My stay at the Intercontinental San Francisco (Howard st) was impeccable. The staff were extremely attentive, from the front desk, the bell boy, the concierge and the restaurant staff (Luce). Everyone went out of their way to make my stay as memorable as possible. 14 October 2014
Rated 5.0 out of 5.0 by BEST Hotel in San Francisco and Northern California Have traveled the world and have good basis for comparison, this Hotel is top shelf. Staff is outstanding, service is excellent, location is perfect and you feel pampered during the entire visit. If you looking for excellence with value, quality, attentiveness and cheerful stay, make it a point to book a room at this Intercontinental in San Francisco 14 October 2014
Rated 3.0 out of 5.0 by Dissapointing We recently stayed here for a birthday weekend. Thought web would get a suite but ended up with standard king room. Nothing exceptional about it, just the same as most any other corporate hotel. Disappointed we were slightly south of all the restaurants and entertainment of San Francisco.If we had it to do over would probably have chosen a different property. 13 October 2014
Rated 5.0 out of 5.0 by Great time. Booked a room. IHG member club level, got the available room upgrade? Heck yes. Kara the front desk service clerk took note of girlfriend's birthday tomorrow. Next day get a call about a bottle of Prosecco for my girlfriend's birthday. Awesome. The view was amazing and astounding. I used to live in SF, but getting to stay at the Intercontinental in SoMA was amazing. Highly recommended, folks. 12 October 2014
Rated 5.0 out of 5.0 by Everything is perfect Wow, this is my first time in SF. One of the reason for me to decide to come back to SF is the hotel. Location is super great, the staff were very friendly, the room was huge, the gym is perfect and the pool was excellent. I can't find place where I can say all this about it. Thanks InterContinental. 11 October 2014
Rated 5.0 out of 5.0 by A very enjoyable stay Oracle Open world was on during our stay so rooms in S.F. were hard to come by. We were able to get a room and even better it was a points room. 33rd floor 1 bedroom suite overlooking the city. Just fantastic, so good in fact we had room service for dinner so we could look out over the city during sunset and beyond. 11 October 2014
Rated 5.0 out of 5.0 by Great Customer Service Scored early check-in. The room was comfortable, had a nice view, and was perfect for my weekend getaway. 11 October 2014
Rated 1.0 out of 5.0 by Very bad experience This is a very bad experience I have ever had. 1. In the evening of the second day, I called front desk at least five times but no one answered, even the concierge and inst service transferred me to the front desk . I need slippers, toothpaste. So this was a very terrible night. 2. The service quality is bad. The person who cleaned my room didn't put new slippers, soap, shoe cleaner and so on. 3. As the ambassador, I didn't get the welcome fruit, complementary newspaper, in-room water, in-room gift as the exclusive benefit indicated. 11 October 2014
Rated 5.0 out of 5.0 by The way hotels should be Every time I stay at this hotel, it has always been perfect stay. The beds are comfortable, making for a great night's sleep. The service from the moment you walk up to the front door, to the time you walk out again is immaculate. 10 October 2014
Rated 4.0 out of 5.0 by bed & telephone service Beds need turned. Mattress have sleeping location set. Thus, uncomfortable. Guests Services button does not get answered. This has not been the first time with this issue. 09 October 2014
Rated 5.0 out of 5.0 by Perfect Stay in the City Everything about our stay was perfect from check-in to check-out. The concierge was helpful and friendly, the room was spotless and well stocked, and room service was both delicious and timely. Even the flowers brought with room service were a beautiful compliment to the room. We will return for another stay without question. Thank you to the entire staff! 09 October 2014
Rated 5.0 out of 5.0 by Great staff and check in experience! This hotel is a cut above the rest. The service was excellent, clean and elegant surroundings. Doors were open for us, the car was taken care of. When I checked in John was excellent. He thanked me for being a member of the IHG club, gave me later check out, a room earlier than check in, chocolates and water. He was friendly and accommodating to our early check in needs. The hotel is in the middle of it all, with just a short walk to the main shopping area. Great stay! 09 October 2014
Rated 4.0 out of 5.0 The place to be I highly recommend staying at the intercontinental. Friendly staff, lovely city view and comfortable stay. 09 October 2014
Rated 5.0 out of 5.0 by Excellent Stay Wehad an excellent stay on our 2nd visit to this property. Very comfortable room, great bathroom and wonderful helpful staff. We would stay here again! 08 October 2014
Rated 5.0 out of 5.0 by Great Room with a View Front desk staff was fantastic at check in and check out. Was assigned a wonderful room with a fantastic view of City and Bay! Platinum level included access to "Club Floor" amenities offering 3-4 meal presentations.Complimentary breakfast was fantastic! Central location to theaters, clubs, Blue Bottle coffee and transportation. Definitely a top choice for future SF visits. 08 October 2014
Rated 5.0 out of 5.0 by Excellent Service and Clean Room Best hotel experience in San Francisco. Highly recommended. I would definitely come back for next business trip. 08 October 2014
Rated 5.0 out of 5.0 by Nice rooms and friendly professional staff I enjoyed my stay at Intercontinental San Francisco. It is a nice hotel with high standard all over. Staff make an effort to give you a nice stay. Only thing to notice is noice from hallway, I think the doors needs better noice protection. New door locks was a relief conpared to earlier visits with lot of issues with the room keys. No issues with door key this stay. 08 October 2014
Rated 5.0 out of 5.0 by Oracle Open World Very good Hotel e near of Oracle Open World , and more the hotel was very clean and Confortable 07 October 2014
Rated 5.0 out of 5.0 by Always a pleasure I don't have the opportunity to stay at the Intercontinental as frequently as I once used to however it is always a great pleasure when I do. The staff at every level are extremely friendly, polite and helpful regardless of my / our needs. 07 October 2014
Rated 5.0 out of 5.0 by Bed and Service The service was perfect and the bed was out of this world. 07 October 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Lovely hotel with warm an welcoming staff. An excellent place to stay when attending events/conferences at Moscone Center. Very easy access to I-80 and Hwy 101. Entertainment within walking distance. Comfy beds. I return each year and look forward to my stay here. 07 October 2014
Rated 4.0 out of 5.0 by The Sommelier is Awesome The Sommelier in the restaurant made my entire experience!! He was extremely knowledgable, but was very approachable without putting on any airs. He made amazing pairing choices and he alone made my dinner and entire stay memorable. Thanks!! 07 October 2014
Rated 2.0 out of 5.0 by Noise This property is in direct proximity to the SF Fire Department downtown station. Because of this, do not expect any time around the clock to be peaceful or silent - because it won't happen. If you are used to constant sirens around the clock, then you might enjoy this property. Otherwise, I'd suggest going elsewhere. 07 October 2014
Rated 5.0 out of 5.0 by Great Location and Service This hotel is absolutely wonderful. The rooms are beautifully outfitted and have excellent views. The glassware and appliances are not cheap feeling. The concierge and front desk are very helpful and prompt. Very close to the Convention Center and Union Square area. Also within walking distance for the Powell St. train station. 07 October 2014
Rated 5.0 out of 5.0 by Surprising Serenity in the City Spent a week at ICH SF this week and I have to say, the room was a little oasis of quiet and comfort. Beds were fantastic and sleep was great with extra blankets and pillows galore. Staff made us feel welcome in a genuine way from the maids to the bell hop. Will be coming again. Tx all. 06 October 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service It was great, i am glad my company choice this location it was very close to the conference center. The place is so clean. The spa services were great 05 October 2014
Rated 5.0 out of 5.0 by Definately recommend I have never had a bad experience in at this hotel. Excellent service and always there to assist. Only negative I have is the in house restaurant forces you to mortgage the house to buy breakfast and dinner. When on business, I always have to go to another location to be able to fit in daily allowance. 05 October 2014
Rated 5.0 out of 5.0 by Excellent modern hotel in convenient location Great room Great restaurant Great check-in/check-out 04 October 2014
Rated 4.0 out of 5.0 by Nice and clean room Enjoyed my stay at this hotel in San Francisco, the room is clean and the front desk staff are efficient and friendly. 03 October 2014
Rated 4.0 out of 5.0 by Expectations met First time at the Intercon in San Fran Good: -check in friendly and fast (this is always under-apprecitated until you have to stand 30 mins to check in) -concierge excellent (attitude and knowledge) -breakfast mediocre (staff can be attentive, sometimes not) -laundry service excellent Bad: -doors need to be insulated better- you can hear 10 slammed doors an hour. It isn't because someone slams them, it is because the doors have really strong springs -not much else Oracle conf was held while we were there, so was chaotic, but didn't feel neglected. I really was moderately surprised at the fact that this was a very competent hotel. Room rates were astronomical, but that was the case everywhere b/c o the conference. 01 October 2014
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InterContinental San Francisco

  • 888 Howard Street
  • San Francisco , CA , 94103
  • United States
  • Front Desk +1-415-6166500

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

Arabic, German, English, Spanish, French, Hindi, Italian, Japanese, Korean, Portuguese, Swahili, Tagalog, Chinese

Pet Policy

Pets allowed with a non refundable 50 dollar fee per night. Pets cannot be left unattended in guest room. Specific rooms only.
Pet Fee $50.00 per night
  • Local Time

    2:26 AM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 16 Room(s) with Accessibility Standards
    • Parking
    • Special Needs