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  • 1 888 IC HOTELS
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Rated 4.5 out of 5 by 726 reviewers.
Rated 5.0 out of 5.0 by Nice room & nice gym & nice room service Good location, near Powell St. BART station and many other points of interest... High end but not stuffy. Well maintained and environmentally cocincious. While on site food was well done. 08 December 2014
Rated 3.0 out of 5.0 by too much noise To whom this may concern, the hotel is no doubt a great hotel and my 5 nights stay could have been great if only staff at reception would listen to the customer and try to accommodate very simple requests. Upon arrival, i asked for a quiet room , no matter where it would be located. I got a room street side allowing me to hear every car, sirens , trucks and every other noise. I came from Germany to assist the ATPS conference and all I wanted was a quiet room. Nothing else. On the third night, I was awoken at 2AM by a drilling machine. I called reception who sent security to check where the noise came from. I was told a day later that construction took place in the 5th floor but since the concrete floors were so deep, I should not have been able to hear the drills...well I did and quite loudly. Why would anyone think that drilling and construction work at night would possibly be noiseless? End of the story, I checked in a fantastic hotel but sleep was a nightmare. brgds P.C 08 December 2014
Rated 4.0 out of 5.0 by A fine hotel but location could be better I stayed at this hotel for 4 nights on business travel. It is an excellent hotel for comfort and amenities, particularly if you are an IHG member. My room was fairly spacious and offered modern plumbing and decor. I was also given a quiet room, away from the elevator, which was much appreciated. As a frequent traveler, I would appreciate two additional things: 1) a free or low-cost bottle of water upon check-in (the bottled water in the room is $8.00, which is extraordinarily expensive); and 2) free coffee in the lobby during morning hours. This is especially important since the hotel is a few blocks away from the stores on Market Street. 06 December 2014
Rated 5.0 out of 5.0 by Better Than Expected Top flight hotel in a great location. Normally a 5 Star hotel guest. Attentive staff. Very nice suite. Not one problem. Would definitely stay again and recommend. 05 December 2014
Rated 5.0 out of 5.0 by Thanksgiving Vacation Wonderful Hotel with wonderful views. Clean & friendly staff. 05 December 2014
Rated 5.0 out of 5.0 by Nice Hotel I like Intercontinental Hotels. Every hotel I stayed gives me the same level of comfort and luxury. 05 December 2014
Rated 5.0 out of 5.0 by Tops In San Francisco! I've stayed at most of the major hotels in this city and this property is the best I've experienced. New, spacious rooms, well equipped, and knowledgeable, friendly, well trained staff. It's my #1 choice in SF from now on. 04 December 2014
Rated 5.0 out of 5.0 by Fantasticviews Very clean and spacious.Beds a little on the small side but comfortable.Would like to stay again. 04 December 2014
Rated 5.0 out of 5.0 by Great San Francisco hotel We've stayed at this hotel many times. It is nicely located for walking to The Moscone Center, Union Square, and The Embarcadero. This hotel is very nice and modern. Excellent restaurant. We used The Intercontinental Lounge very frequently, and the staff is very friendly. 03 December 2014
Rated 4.0 out of 5.0 by Comfortable stay Even after the holiday Black Friday in San Francisco was comfortable for intercontinental on Howard street 03 December 2014
Rated 5.0 out of 5.0 by Excelente servicio y ubicación Muy buen hotel ubicado para compras y en Union Square, a lado del Centro Moscone si vas a una convención y sobre todo moderno para San Francisco. excelente servicio concierge 03 December 2014
Rated 5.0 out of 5.0 by Superb Hotel / Staff / Location My stay at the Intercontinental SF Nov 21 - 30th was just marvelous. My room was spacious, clean, the bed was super comfortable, and there was a wonderful view to top it off! The only minor problem I had with a defective refrigerator was remedied right away and a new one was brought to my room. The concierge and staff couldn't have been more friendly and helpful with directions and recommendations in the city. Thank you ICSF! 03 December 2014
Rated 5.0 out of 5.0 by Perfect way to lead the Intercontinental Life As an Plat Amb, the program was followed perfectly. Guarenteeded upgrade before I arrived, late checkout, everything perfect. Nice rooms good location. Would stay again for business or pleasure. Thanks for a pleasant 3 days aways to make up being awat from home. 03 December 2014
Rated 5.0 out of 5.0 by Great trip to San Francisco We always come to San Francisco after Thanksgiving, this hotel is our number one choice. The staff are amazing, they always welcome us back and make our stay wonderful. The hotel is in a great location. 02 December 2014
Rated 5.0 out of 5.0 by Staff Makes Stay Memorable Well located in the SOMA district of San Francisco, this hotel provides excellent facilities but the prime reason we continue to return is the caring, knowledgeable and friendly staff. From the greeting of the doorman, through the desk check in, to the housekeepers, to the concierge, to the wait staff at the bar and club, and to the valets the service is outstanding. Your are treated with great care and interest. We will return again when we seek a refreshing vacation that we want to remember. 02 December 2014
Rated 5.0 out of 5.0 by Best hotel in SF The hotel contains everything I need. Best service with incredible prices. The hotel stuff can find everything I want. Even I ask the concierge for the alcatraz ticket during the thanksgiving, the hotel able to find it for me. Also, the hotel have Bloomingdales 15% off ticket that was awesome. Overall, will stay at this hotel again and recommend to everyone. 01 December 2014
Rated 5.0 out of 5.0 by Great service, comfortable room and amazing view We had a wonderful stay and loved our room on the 30th floor. We will be back again soon! 30 November 2014
Rated 5.0 out of 5.0 by Overall Experience Considering that the hotel was booked for the conference for the three nights that I stayed, it was an excellent experience ... 30 November 2014
Rated 5.0 out of 5.0 by Excellent hotel Nothing to complain about. The rooms in the upper floors come with an amazing view over San Francisco. Overall a bit pricey though. 28 November 2014
Rated 5.0 out of 5.0 by Great hotel at a great location We stayed at this hotel for 2 days at the end of our California vacation. The hotel is great and its location is excellent. 26 November 2014
Rated 4.0 out of 5.0 by Great view and nice people at front desk Great stay. Some strange sounds we're coming from either the other guests getting up or from the plumbing. I was awakened by it two times and told management. The room service was great and the room very nice. I ate my first meal (dinner) in the hotel and it was good but definitely overpriced for the amount of food. I would not recommend the restaraunt to guests of the hotel. 25 November 2014
Rated 4.0 out of 5.0 Another great stay I have stayed at this property 4 times and I will continue. Friendly staff from check in to bar to housekeeping. Nice clean room with plenty of workspace. Strong internet connection. Good gym also. 25 November 2014
Rated 5.0 out of 5.0 by Wonderful staff & great accommodations I stayed at and the Intercontinental from Monday, Nov. 17th - Wednesday, Nov. 19th, 2014. Upon arrival the staff was very helpful, polite, and friendly. The property was very neat and clean from the front door all the way up to my room, located on the 17th floor. The room was very nice and the bed was super comfy. I'm not sure what thread count sheets are on the bed, but OMG I need them in my life. :-) The front desk staff was very helpful when asked for directions and even offered to print out my boarding pass for my flight. I would definitely recommend this property to friends and family and this will definitely be my "go to" hotel when in San Fran. 24 November 2014
Rated 5.0 out of 5.0 by Great stay Had a fantastic stay. The service and attitude of the staff were excellent. I will definitely stay again. 24 November 2014
Rated 5.0 out of 5.0 by The Best Place +The best Staff = World Class Experience Is always good to recognize when you receive an excellent service, but when someone exceed your expectations, that is simply memorable and unforgettable. This is what happened to us in our past stay in the Intercontinental Hotel San Francisco (Howard Street). Every single detail from arrival to departure was amazing, a special recognition to the concierge staff, an excellent service an attitude (Leigh Anne D) A place to recommend on the top of the list !!! … Congratulations! 23 November 2014
Rated 5.0 out of 5.0 by OUTSTANDING GUEST SERVICES- Exceptional Luxury Hotel! This is the BEST luxury hotel in San Francisco because of the Outstanding Guest Service. Mr. Nassirpour at Guest Services is committed to going the extra mile. This hotel is Consistent 5 Star all the way! 22 November 2014
Rated 5.0 out of 5.0 by Modern comfortable hotel in a great location I stayed at the Intercontinental San Francisco for six nights. I choose the hotel for price and location as well as the Intercontinental name. The highlight of my stay was my 28th floor corner room with floor to ceiling glass. The views were spectacular. The staff were very friendly and the concierge team outstanding. I shall be returning. 21 November 2014
Rated 5.0 out of 5.0 by Beautiful hotel, very helpful concierge services Was a high level hotel, at the standard expect for intercontinental. Beautiful inside and well appointed rooms. The concierges were very knowledgeable and helpful at getting us dining reservations. 20 November 2014
Rated 5.0 out of 5.0 by overalls was good except cleaning services I really do enjoy the staying at intercontinental sf... front desk, in room dining, and 6 floor lounge area staff are great... I really dislike the cleaning services crew... I normally take advantage of late check out... My guess room cleaning staff probably don't like it... I always get a phone and they hang up... i noticed this happen everytime I stay pass more then 1:30-2pm... they will call every 30-45 mins and hang up as if they want me to leave the room asap! Don't they realize by doing that they can ruin the full experience that whole entire staff work so hard to make intercontinental sf best hotel services in sf... again other staff are great! just really dislike room cleaning staff with their tactic to tell guest to leave... worst part I can understand language when they are complaining about guest staying too late... also reason I give overall experience 5 cause the rest of the staff are wonderful. 19 November 2014
Rated 3.0 out of 5.0 by Lost shirt Hotels does not have right to touch clothes or any personal item esp when you have not checked out yet. I left my shirt neatly in one of the beds and when i came back to check out sunday pm, shirt gone! Concierge said maybe housekeeping drop off in lost and found???? I have not even checked out! Cannot trust this hotel anymore! 19 November 2014
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InterContinental San Francisco

  • 888 Howard Street
  • San Francisco , CA , 94103
  • United States
  • Front Desk +1-415-6166500

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

Arabic, German, English, Spanish, French, Hindi, Italian, Japanese, Korean, Portuguese, Swahili, Tagalog, Chinese

Pet Policy

Pets allowed with a non refundable 50 dollar fee per night. Pets cannot be left unattended in guest room. Specific rooms only.
Pet Fee $50.00 per night
  • Local Time

    8:07 AM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 16 Room(s) with Accessibility Standards
    • Parking
    • Special Needs