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  • 1 888 IC HOTELS
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San Francisco

Rated 4.5 out of 5 by 605 reviewers.
Rated 5.0 out of 5.0 by Great experience! Definitely splurge for the club access rooms - the views are gorgeous on the top floors, with a very spacious bathroom. The separate shower and tub were equally enormous. Also, the club lounge food and drinks are fantastic. Can't recommend the experience more highly! 27 August 2014
Rated 5.0 out of 5.0 by Great stay Staff was very accommodating from our early arrival to our easy checkout. I have to mention Will the conceriege who helped us repeatedly with dinner suggestions to bus routes. He was always very patient and personable. Your staff provided us with a memorable experience. Thanks. 25 August 2014
Rated 4.0 out of 5.0 by Consistently high quality As ever, the Intercontinental inSan Francico is a good place to overnight if you want a good night's sleep and access to good restaurants and shopping nearby. BART, with direct access to the airport is also nearby. Service is consistently high here and they do recognise their Platinum members although I did have housekeeping try to deliver a fruit bowl and complimentary water when the DND sign was showing- a bit irksome but the thought was good! Check in and check out was efficient as always. 22 August 2014
Rated 5.0 out of 5.0 by Great Hotel Customer service is excellent. Hotel staff are quick, friendly and extremely helpful. Guest rooms are clean, neat and beds are comfortable. Food in the restaurant is excellent. Thank you or a great experience. 21 August 2014
Rated 1.0 out of 5.0 I wish I didnt even use my free night...what a shame! I was very excited to being staying at this property. Upon arrival I was greeted and check right in. When I arrived to my room I opened the door to strong smell. A combination of musk, body odor, and what I think was smoke. The design of the over all room was left to be desired. My windows were right on a balcony however my windows did not open so I was not able to access the balcony I was just teased by it. When I checked in with my service dog the employee asked me if I would like a dog amenity kit which I replied "yes". After waiting in my room for 45 minutes I finally called and canceled that request as I was late for my dinner reservations. Overall my experience was not that pleasant. I would defiantly try other hotels before returning. And even though my night was free and I knew I would be paying the exorbitant amount for valet parking. I see on my credit card that I was over charged for something. So now I need to call and dispute the transaction, what a headache. 21 August 2014
Rated 5.0 out of 5.0 by Outstanding staff and faciltiies, but querky temperature control My excellent first impression of the hotel was confirmed when I returned the next morning after a long run and the concierge greeted me with a bottle of water!! The pool and gym facilities are outstanding, especially the lap pool. My only issue was with the A/C in the room. I don't know if it was malfunctioning or if it had to do with the "green" settings, but it kept shutting off and not turning back on, which made room warm. Once I readjusted the temperature, it worked fine, but then it would shut off again. 20 August 2014
Rated 5.0 out of 5.0 by View rooms and Club lounge Chose this hotel as it was available at a good price and booked it early as I wanted it for a special occasion for my wife who likes San Francisco. Check in was easy and we loved the view of the room we got from a higher floor and the facilities of the Club Lounge made the stay exceptional. 20 August 2014
Rated 5.0 out of 5.0 by Great service and nice rooms... What more can you ask for? Good location, great service and wonderful rooms. 20 August 2014
Rated 5.0 out of 5.0 by Great Hotel This was a last minute trip to San Francisco. I could not have been happier with our accomodations or the people who worked at this hotel. 20 August 2014
Rated 5.0 out of 5.0 by Summer in San Fransico We had a family break on the West Coast that was made special when we stayed at the Intercon. The staff were fantastic, really making efforts to remember each if us on every interaction and especially the concierge service wheich made every query easy and found solutions for us every time. I would strongly recommend this hotel for any one visiting San Fransicso 18 August 2014
Rated 4.0 out of 5.0 by Good location Convinient location while on a shopping weekend. The Rooms are clean but the decor are very dated and need a refresh, specially carpets. Check In and Check out process was very fast and friendly. If the Rooms will be updated i will be back. 18 August 2014
Rated 5.0 out of 5.0 by Excellent experience and service While my main reason for staying was for a conference in the city, my partner came along and we made a small get-a-away in the trip. I always stay at Intercontinentials when I can and this was my third stay at this property. Absolutely excellent experience - fantastic corner room overlooking SF and top notch service including the valet parking. Well trained and attentive staff. The design and feeling is modern and crisp. This is not the least expensive hotel in the area by any means but well worth the rates. 16 August 2014
Rated 4.0 out of 5.0 4 day conference stay Everything about the IC in SF near the conference center is fine. There was no one thing which exceeded my expectations above a similarly priced competitive hotel. The hotel is high enough, and well located enough, that you will have a nice view out the window, no matter which side you are on. If you are attending a conference at the Moscone center, this is a great property. If you are visiting the city, it is fine, but for tourist activity I would check out the location of the other IC a few blocks on the other side of Market. However, if your plans including seeing a baseball game, this could be a top choice, as it was also an easy walk (~20 min) to AT 15 August 2014
Rated 5.0 out of 5.0 by Great Location and Staff Great hotel, from the moment I checked in until I checked out my family and I received excellent service from all the staff . This was the end of a family vacation and we spent 3 great nights at the hotel. Any request was dealt with promptly and it will be my pleasure to stay here again. 14 August 2014
Rated 5.0 out of 5.0 by Oasis in the city We had a wonderful experience for our first stay here. The front desk staff were extremely friendly and offered to have milk and cookies sent to the room for the kids. The concierge have us excellent dining recommendations . My daughter is on the school swim team and she utilized the lap pool to get a work out in. I would definitely stay here again 13 August 2014
Rated 3.0 out of 5.0 by No View in SF We have stayed many times at the SFIC. this visit was in a large corner room but no view. A disappointment 13 August 2014
Rated 4.0 out of 5.0 by good but closed window good but closed window 12 floor can still hear the street noise 13 August 2014
Rated 4.0 out of 5.0 by Comfortable hotel The bed is comfortable, and the location is nice. 15 mins walking is enough to get everything you want. 12 August 2014
Rated 5.0 out of 5.0 by Bed - Mattress and pillows We can only safely presume that the property, Intercontinental Hotel at Howard Street, San Francisco, California, has never made any efforts to replace its mattress and pillows in the Suite 3222 that we stayed at. Mattress is so soft and it "sinks" in. We asked for exchange a new mattress or flip over the mattress. Nothing was done except told us that the housekeeping already put a piece of hard wood underneath the mattress. All of the pillows were incredibly soft or old. One could only believe that these pillows have never been changed or sanitized properly. I sincerely hope and pray that these two major items could be improved on our next visit. 12 August 2014
Rated 5.0 out of 5.0 by Enjoyed my stay! I enjoyed my stay, I felt welcomed from the beginning and will definitely be back! 11 August 2014
Rated 5.0 out of 5.0 by Outstanding Corner Suite This was my first experience with this hotel. I joined the Ambassador Program and they really did upgrade me! I never saw their regular rooms, but we were upgraded to a corner suite and it was the best! I look forward to staying with them in the future. 10 August 2014
Rated 5.0 out of 5.0 by Thanks so much! Although I was on a business trip, I felt very relaxed and comfortable in my room and enjoyed the lovely venues within your hotel. I ate at Luce on night and had a fabulous meal. Your staff was friendly a d truly into customer service. If I make it back to SF, I will definitely try to stay with you again. Thanks again. 08 August 2014
Rated 5.0 out of 5.0 by Great Stay Was in San Francisco for trade show. It was wonderful coming back to the hotel for rest and relaxation. Staff was friendly and attentive. The room was spacious and comfortable. 07 August 2014
Rated 5.0 out of 5.0 by I LOVE the Intercontinental San Francisco This was my second stay at the Intercontinental San Francisco on Howard St and it was excellent. The room was clean comfortable and well equipped and the view was amazing. The front desk staff and concierge were friendly and helpful. I also included access to the Club Lounge during my stay and found the service and quality of food and drinks to be fantastic. A special mention for exceptional customer service goes to Luis in the Club Lounge who always went over and above his duty to ensure all the guests were looked after - he should get an employee award. The only downside to the stay was one full day of renovations including drilling / grinding. After a long trip and some jet lag it was impossible to sleep or rest on this day. Otherwise great stay. Thank you. 07 August 2014
Rated 4.0 out of 5.0 by Very good service! The personnel service was excellent, they were smiley and willing to help all the time, in special bellmen and concierge. THANK YOU! We had several meetings on the 4th floor, it was quite annoying that the elevator button on the left side didn't work properly. I heard an employee saying somebody that it was already reported, but during the whole stay (one week) was not fixed. 06 August 2014
Rated 5.0 out of 5.0 by Fabulous find in San Francisco! From the valet, to the front desk staff to the bellman, everyone was amazing! 06 August 2014
Rated 5.0 out of 5.0 by Best Hotel in San Francisco! A two day stay-cation at the San Francisco Intercontinental was a truly surprising experience thanks in large part to the polished, attentive, and deeply respectful staff throughout the hotel. I'd had dinner several times at the gorgeous Michelin-starred restaurant Luce, and had attended several business functions in their ballrooms, but the overnight accommodations were still a mystery to me. Arriving a few minutes ahead of check-in time, I was greeted by highly skilled, eager to please staff who informed me that while they'd blocked the 11th floor NE corner room for me, it wasn't ready yet, would I mind moving to the 22nd floor. I was ecstatic, a view freak like me wants a high floor, and jumping from 11 to 22 was a coup I certainly hadn't expected! This was starting off wonderfully! Entering the room, I smiled at its lavish size, two walls of floor to ceiling windows and a breathtaking wraparound view including two of the four Bay Bridge towers. Approaching the far window-wall to feast on the view, the gigantic beautiful bath appeared, and I almost let out a yelp when I saw that it too had a massive wall of windows––but not to worry, plenty of privacy too. This mini-suite was spectacular, immaculate and well equipped. My plan was to have room service for breakfast and dinner––to be served all day––and again I was surprised at the extraordinary level of service, and thrilled with the quality of the food! Friends joined me for lunch at Luce one day and then went out to shop till we dropped, which was easy with the Westfield a block away, and all of Union Square just a couple more! I have stayed at 4 and 5 star hotels all over the country and Europe, and overall, in all honesty, none have been superior to the San Francisco Intercontinental. It was so good, I’ll probably make it an annual event, just seven blocks from home! 04 August 2014
Rated 5.0 out of 5.0 by Great Hotel Wonderful hotel downtown. All the amenities you could ask for in a hotel. Good convention site. 04 August 2014
Rated 4.0 out of 5.0 by Extremely attentive staff We were recently in San Francisco for my husband's meetings at the Moscone Center. We did feel that it was on 'the wrong side of the center in comparison to previous visits and meetings there. However, the graciousness, friendliness, assistance and general attitude of the staff there won us over. We would definitely consider staying there again on any future visits to San Francisco. 04 August 2014
Rated 5.0 out of 5.0 by Perfect conference hotel I was at a conference at the neighboring Moscone Center, and the Intercontinental was a perfect hotel for that. It took only 1 minute to commute to the conference, and the overall location in the city was also ideal. The rooms were clean and large, and the views were amazing. The service was personalized and helpful, and the staff were attentive. 03 August 2014
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San Francisco
  • 888 Howard Street
  • San Francisco , CA , 94103
  • United States
  • Front Desk +1-415-6166500

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

Arabic, German, English, Spanish, French, Hindi, Italian, Japanese, Korean, Portuguese, Swahili, Tagalog, Chinese

Pet Policy

Pets allowed with a non refundable 50 dollar fee per night. Pets cannot be left unattended in guest room. Specific rooms only.
Pet Fee $50.00 per night
  • Local Time

    2:03 PM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 16 Room(s) with Accessibility Standards
    • Parking
    • Special Needs