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  • 1 888 IC HOTELS
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Rated 4.5 out of 5 by 741 reviewers.
Rated 4.0 out of 5.0 by Great Recptionists, and good location Having stayed at this hotel several times over the past few years, I expected great service from the Front Desk people and I was not disappointed. Any problems with billing were immediately rectified and always in a friendly and professional manner. Moreover the hotel is well situated close to the heart of downtown SF with all its shopping possibilities and restaurants. House Keeping people were perfect; making up the room as soon as we went out. No returning to find unmade bed and dirty towels still waiting to be replaced. The buffet breakfast in the hotel and the service there were excellent as well. Don't miss the buffet. It is well worth it to start your day off well. The only draw back for those with a car is that only valet parking is available and it is extremely expensive. Other than that, great place to stay while in SF 24 December 2014
Rated 5.0 out of 5.0 by My Stay A downtown hotel of Intercontinental's expected standards well located to the Market Street shopping and tourist venues. 24 December 2014
Rated 5.0 out of 5.0 by Beautiful, comfortable room, great location, excellent service The front desk staff were personable but not chatty, very helpful, listened well, and treated me with respect and interest. I asked for a quiet room, and was given one on the top floor, end of the hall--very quiet, and an expansive view of San Francisco as well. The room was well furnished, decor was up to date and tasteful. They have a very good workout room, and terrific lap pool--may be Olympic length, not sure. The room was cleaned daily without the annoying reminders to tip the staff, which led me to tip them better than usual. Just the kind of service you'd like to get everywhere. 23 December 2014
Rated 5.0 out of 5.0 by Great location Great location for convention center, Union Square, shopping, and transportation 23 December 2014
Rated 3.0 out of 5.0 by superficial politeness The staff asked all the right polite questions but my responses did not result in action. The lock to the door did not work most of the time. All of my requests for the door lock being repaired were politely listened to but never resulted in any action. I felt like an idiot who did not know how to open a hotel room door. I would like to thank Intercontinental Hotels for the degrading experience. The bed was very uncomfortable. The mattress was old and hard, and the mattress topper completely worn out. I guess you guys have never stayed at other hotels. Other hotels in your price range have better beds! My requests to fix at least the topper did not result in any actions. 22 December 2014
Rated 5.0 out of 5.0 by Unique, Memorable Anniversary Stay We chose to celebrate our 20th anniversary at the San Francisco Intercontinental. Staff and hotel made it a truly unique and memorable experience. There was a beautiful card, bottle of champagne, and bowl with strawberries and dipping chocolates waiting for us in our room. That little gesture by the hotel counted for a lot with us. We took advantage of the very rainy weather and ordered two topnotch movies, which we enjoyed in the room, along with an excellent room service breakfast. Wanted to mention that we are a same-sex couple, and we received a sweet and warm welcome by Sunny at the front desk, who wanted to know the secret of a long marriage! We look forward to celebrating again in the future here. 22 December 2014
Rated 5.0 out of 5.0 by Great location and great staff It was as I expected. This hotel has great location and great staff. I arrived early in the morning at this hotel but the front gave me a room and served with a welcome fruit. I requested an early morning call for next morning. They did jsut right thing. I definately will come back to this hotel if I have chance to have visit at SF. And the front gave me a fresh water, it was very nice. 22 December 2014
Rated 5.0 out of 5.0 by Good hotel service from guest relation and front desk staff I have a wedding night booking for a room in hotel for my niece. Two of their front desk staffs (on Nov 23 and Dec 02 shifts) have been very helpful in getting us a corner room with great view! They made our guests and wedding couple very happy and impressed. Moreover, Nicole and her guest relation dept colleagues arranged to have snacks, fruit dips and bottled water to deliver to the room for a surprise wedding celebration treat. Our party appreciate all the thoughtfulness and sweet gesture from Intercontinental Hotel and its staffs. Thanks for making my niece's wedding a special night. 21 December 2014
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InterContinental San Francisco

  • 888 Howard Street
  • San Francisco , CA , 94103
  • United States
  • Front Desk +1-415-6166500

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

Arabic, German, English, Spanish, French, Hindi, Italian, Japanese, Korean, Portuguese, Swahili, Tagalog, Chinese

Pet Policy

Pets allowed with a non refundable 50 dollar fee per night. Pets cannot be left unattended in guest room. Specific rooms only.
Pet Fee $50.00 per night
  • Local Time

    12:09 PM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 16 Room(s) with Accessibility Standards
    • Parking
    • Special Needs