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  • 1 888 IC HOTELS
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San Francisco

Stunning 32 storey views and modern elegance come together at this San Francisco luxury hotel overlooking the Bay Area. Impressive in every detail, Luce, our Michelin-rated restaurant serves New American Cuisine that’s a gastronomic delight. Floor-to-ceiling windows let light flood into luxury suites and 10 spa treatment rooms offer an urban retreat. The hotel is located in San Francisco’s downtown district, with the city’s finest museums and upscale shopping within walking distance.

Guest Reviews

Hotel Specific Offers
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Discover the many benefits of becoming an InterContinental Ambassador.


  • Restaurant & Lounges

    This Michelin rated hotel restaurant serving breakfast, lunch and dinner in a sleek, urban setting just off of the main lobby is the stage for arti...
  • Amenities & Services

    Our 24-hour fitness centre offers 2,200 sq ft of space equipped with free-weights, cardio and resistance equipment and an indoor lap pool (6a.m. - ...

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...
San Francisco
  • 888 Howard Street
  • San Francisco , CA , 94103
  • United States
  • Front Desk +1-415-6166500

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

Arabic, German, English, Spanish, French, Hindi, Italian, Japanese, Korean, Portuguese, Swahili, Tagalog, Chinese

Pet Policy

Pets allowed with a non refundable 50 dollar fee per night. Pets cannot be left unattended in guest room. Specific rooms only.
Pet Fee $50.00 per night
  • Local Time

    11:32 PM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 16 Room(s) with Accessibility Standards
    • Parking
    • Special Needs
    Guest Reviews
    Rated 3.8 out of 5 by 270 reviewers.
    Rated 3.0 out of 5.0 by San Francisco Good location for getting most anywhere in San Francisco.Recommend visiting Sam's dinner, right around the corner on Market Place. August 28, 2014
    Rated 2.0 out of 5.0 by Ok hotel, bad location The rooms were ok when it came to cleanliness but for the price paid I would have thought I would have gotten a better view than a brick wall from the building next door 10ft away. The area around the hotel is a little sketchy causing us to not want to leave the hotel at night. During the day, there were enough people around that you felt comfortable enough to make it to a safer part on foot. August 27, 2014
    Rated 4.0 out of 5.0 by HI Civic Center Hotel is updated and seemingly secure. Bar lounge service was a little slow but only because the bartender was doing double duty as waitress. She also had a broken arm but did her best not to spill everyone's drinks. I wondered out for food but with lack of close alternatives and the turn off of the homeless situation. I returned to the safe hotel and ate at the bar lounge. August 26, 2014
    Rated 2.0 out of 5.0 by Look elsewhere in SF for the $$$ Ok place to stay, but not in the best part of town and the value is NOT THERE for the price August 26, 2014
    Rated 5.0 out of 5.0 by Great Value in San Francisco This hotel was easy to get to from SFO. It is right on the BART on Market Street. The general area is undergoing some urban renewal as there are two/three lots abutting that are undergoing construction so it can get noisy during the day. I found the hotel to be quiet during the evening hours and had no trouble sleeping. The staff at the hotel was excellent, particularly Ana. She helped me with my check in and fielded all my questions. As a business traveler this hotel fit my required travel rate and had all the amenities that I needed. Most of my business was in the financial district and it was an easy 5 min ride on the trolley/bus on Market Street. August 26, 2014
    Rated 4.0 out of 5.0 by Good value Hotel was well positioned for transport links next to Civic Centre train line. Facilities were good and everything worked. Only downside was the noise from nearby construction although hotel provided complementary ear plugs. August 26, 2014
    Rated 4.0 out of 5.0 by Smart hotel in great location Just off Market Street so central to transport and in walking distance of Union Square. We were on 14th floor, great views and away from construction noise in area (but they don't work weekends). Earthquake while we were there but felt safe in hotel despite shaking! Staff wonderful, arranged taxi back to airport for us, only 43dollars. Concierge very helpful and made our 3 day holiday here by giving local tips. Food great! Enjoyed Happy Hour. Lovely pool area. Laundry room useful too. Thanks to all staff! August 26, 2014
    Rated 2.0 out of 5.0 by Sufficient It's too loud with the construction, I couldn't sleep well. Room was decent though, no frills but no complaints either. August 25, 2014
    Rated 5.0 out of 5.0 by saubere Unterkunft mit günstiger Anbindung Hotel lag verkehrsgünstig an MUNI und BART. Personal sehr freundlich. Leider lag eine Baustelle direkt vor sem Zimmer, auf der auch nachts gearbeitet wurde. Aber die ist ja irgendwann Geschichte. TV und Internet waren super. den Pool haben wir nur einmal nutzen können August 24, 2014
    Rated 4.0 out of 5.0 by Neu und modern - guter Komfort Sehr gutes Mittelklassehotel. Mit sehr freundlichem Personal. Allerdings hätten die Fenster (Schiebeelement) dichter sein müssen (Lärmbelästigung) August 24, 2014
    Rated 5.0 out of 5.0 by Great Service The location is key to me and this hotel is very well situated. I wish the prices will be lower, however, I would continue to stay here in my next visit to the beautiful city of San Francisco. August 21, 2014
    Rated 5.0 out of 5.0 by Great value I spent a week at the Holiday Inn Civic Center and enjoyed the hotel very much. The friendly staff welcome me nicely and made this trip very enjoyable. The neighborhood is not the cleanest in San Francisco but as soon as you step in the hotel you will forget about the outside. August 21, 2014
    Rated 5.0 out of 5.0 by Great location to attractions. Staff was friendly and very helpful. Excellent value for location and amenities. August 20, 2014
    Rated 5.0 out of 5.0 by Excellant Location Going to a play at the Orpheum theater, this location is perfect., you can park and walk to theater. It's across the street. Food and beverage is good too. Lady bartender is soooooooooo nice. August 20, 2014
    Rated 4.0 out of 5.0 by Comfortable stay but watch out for extra taxi charges Stayed here as a couple visiting SF as part of 3 week vacation. Chose this hotel as good central location to sightsee. Single female visitors need to be aware of the large number of homeless people in the close vicinity of the hotel. Can feel a bit vulnerable walking past some of these people. Rooms very comfortable but beware of the early morning (6.30 am) building work noise coming from the construction site next door. Friendly staff throughout. Clean and tidy rooms with good decor. Beware when booking transportation especially to the airport via the concierge as our inward airport taxi transfer cost 35 dollars compared to 55 dollars on the return trip using the recommended taxi booked for us by the hotel. We feel totally ripped off and left a bad taste in our mouth and spoiler our overall good experience of this hotel. Lord Messenbird and Lady Hord. August 18, 2014
    Rated 5.0 out of 5.0 by Phenomenal Service The customer service from the staff at the front desk was phenomenal. I arrived early and they forwarded me to take a tour of the city. I arrived back at the hotel and they got me checked in right away. The room and bed were comfortable. The doorman assisted with my bag and also helped me with a driver or taxi service. August 18, 2014
    Rated 4.0 out of 5.0 by August 12 - 2014 Overall stay was good. Air Conditioning was broken and did not get my IHG complimentary water/snacks. August 18, 2014
    Rated 1.0 out of 5.0 by Not that dog friendly I booked this property because it was dog friendly, Well when I asked the front desk what direction to walk to find grass that my dog could relieve herself I was advised not this way not this way , which I appreciated I needed up having to walk 6 blocks to an area that seemed safe there is a lot of homeless people very near the hotel and a bus stop that had police activity several times during my 2 day stay . I did not walk her after dark , I just did not feel safe ,which she is used too so unless your dog will use the side walk to relieve themselves I would not say this is a DOG friendly property also our tub did not drain when. I told the front desk at check out she said OH I will have that taken care of .... I really left like she should of offered me a discount , my daughter skipped the shower , which is not what except to have to do August 17, 2014
    Rated 4.0 out of 5.0 by 方便入住,房间干净 住宿环境符合之前预期,房间干净,最重要的是没有bed bug,住宿环境安静,地点离downtown比较近,交通也很方便。对于在San Francisco旅行比较推荐这家旅馆 August 14, 2014
    Rated 4.0 out of 5.0 by Great Location for Access to Various Neighbourhoods An average property, but the location is great. Public transit is a block away both ground and metro as well as the BART system. Staff very good and housekeeping quick and professional. It was our first time in San Francisco and we explored a lot of the city. We would stay here again when we go back. August 13, 2014
    Rated 4.0 out of 5.0 by Good place to stay in San Francisco All the staff I encountered were cheerful and helpful. I was able to arrange for an early check-in because we arrived in the city early. This is a good place to for a short trip to San Francisco. August 13, 2014
    Rated 4.0 out of 5.0 by Excellent hotel in not particularly nice area of SFO I was most happy with my room, the service minded staff in the reception area and the cleaning. This is an excellent hotel and good value for money. However, be aware that the area is a bit rough. August 12, 2014
    Rated 5.0 out of 5.0 by Clean and attractive The service was top notch. Every member of your staff was very friendly and they all went out of their way to be accommodating. I couldn't have asked for anything more. I was pleasantly surprised by the decore and cleanliness of the hotel. The room was spotless and the bed was very comfortable. August 11, 2014
    Rated 5.0 out of 5.0 by size of beds Full size beds need to be upgraded to queens!! 4 adults and 2 full size beds is too tight! August 10, 2014
    Rated 5.0 out of 5.0 by Great Value and Great Location The service, location, cleanliness and value of this hotel exceeded my expectations. The front desk staff and concierge were extremely helpful. Housekeeping was excellent too. For the value, I would highly recommend staying here. August 8, 2014
    Rated 3.0 out of 5.0 by Great service steve at the counter to check in was super great person. he always is a great help when we need it August 5, 2014
    Rated 5.0 out of 5.0 by As usual, pleasant experience I usually stay at the Holiday Inn Civic Center whenever in San Francisco. The lobby is very welcoming and attractive, as well as the receiving staff. I am usually recognized by name even though I only go there twice a year. Benny at the reception desk is especially pleasant. My husband died since my last visit, and he expressed his sympathy. I always feel welcome, safe and well taken care of at this location. They have a comfortable undercover, safe, well lit and pleasant area to smoke, which is well received. July 31, 2014
    Rated 4.0 out of 5.0 Great service from the bell desk! Room service and front desk service was so-so with the front desk constantly pointing me in the direction of the gift shop for anything and everything but the bell desk guys were definitely a great help. Wouldn't count on their laundry room since the door got stuck on my friend. Parking was pricey otherwise everything else was good! July 30, 2014
    Rated 4.0 out of 5.0 by reward pts stay Have stayed here several times and keep coming back. It is exactly what I need for when I visit San Francisco. July 30, 2014
    Rated 5.0 out of 5.0 by Wonderful place to stay The front desk was very helpful when we had no place to stay late at night. July 23, 2014
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