Rated 4.6 out of 5 by 134
Rated 5.0 out of 5.0 by CANG Friendly staff!!
Once I realized I could keep my car in a secure spot for up to 8 days, I booked my 1st night's stay. The rest was pure enjoyment. Very friendly and sincere staff. The room was spotless. The double bed was so comfortable(better than the king as I have now stayed 3x)The breakfast was excellent. A real person does the wake-up call. It is literally across from the airport making those early morning flights easy to get to using their free and again, friendly shuttle service. I have already booked my next night's stay. Just do it!
August 16, 2014
Rated 5.0 out of 5.0 by MEC1 Great hotel, close to airport
Hotel was clean, walking distance to restaurants and car rental, and staff was very friendly.
August 12, 2014
Rated 5.0 out of 5.0 Atencion excelente
Solo comentar que la atención fue excelente y que la calidad de los servicios superaron mi expectativa, Muchas gracias y felicidades por su esmero.
August 11, 2014
Rated 5.0 out of 5.0 by DebeV Friendly, clean, wonderful breakfast
This hotel exceeded my expectations. The staff was friendly, the shuttle service timely, the breakfast was delicious and all the staff were very friendly. Our room was quiet, beds comfortable and bathroom clean and well appointed. Everything worked. Felt secure. Wouldn't want to stay anywhere else my next visit.
August 6, 2014
Rated 5.0 out of 5.0 by Dar59 Great stay!
The hotel is modern, clean and well maintained. The staff are very knowledgeable and accommodating. We were looking to purchase a GPS and top up our Costa Rican SIM cards and although it was a holiday the hotel staff found us a driver to take us into San Jose. The driver spoke English and was able to help us with translating for the purchases. The staff were willing to go the extra mile to help us with whatever we needed. Customer service here is excellent!
August 6, 2014
Rated 5.0 out of 5.0 by wnisti The best staff i have already found
Hotel location is indeed good for whom is supposed to use the airport. Surrounding area offers good options related to restaurants, car rental, casino, clean and modern vicinity.
August 3, 2014
Rated 5.0 out of 5.0 by DorothyS Felt Luxurious
After traveling for a month in Costa Rica using budget hotels, this Holiday Inn Express San Jose felt absolutely luxurious. I didn't give the bed a "10" because the pillows weren't soft enough for me.
Management went out of their way to assist us in getting the documents/paying in advance the country's exit fees. This was much appreciated and saved us a lot of time at the airport.
August 1, 2014
Rated 5.0 out of 5.0 by sarman comfortable bed but too soft pillows
Great front desk staff. Average breakfast bar. Air condition was way too loud in the room, and when I turned it down got quieter but then the room got too hot, bathroom fan was loud as well. The TV had only 2-3 English channels..Our bagged breakfast was not very nutritious, was blend and boring with just a small juice/muffin/banana. But the front desk staff was really helpful, with great recommendations for restaurants in San Jose. The shuttle service from and to the airport was very quick and efficient.
July 30, 2014