Skip Navigation
  • English    English
    Select to close.
    Current Settings are:
      /  English

    Change Preferences:
    Country / Region of Residence:
    Available Languages:
  • |
  • |
  • |
  • |
  • Sign In
  • 1 888 IC HOTELS
  • Book online or call:
Email or IHG® Rewards Club # PIN
Not a member?Join Today!
Forgot PIN
All fields are required.
If you have forgotten or lost your Personal Identification Number (PIN), we can email your PIN to the email address in your IHG® Rewards Club account profile.
If you do not have an email address in your profile, please contact your local IHG® Rewards Club Customer Care  to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address
IHG® Rewards Club # Email Address

Not a member?Join Today!
Create PIN
All fields are required.
IHG® Rewards Club # ZIP/Postal Code
First Name Last Name
Please select a 4 number Personal Identification Number (PIN) which will be used to access your IHG® Rewards Club account.
PIN Verify PIN
Not a member?Join Today!
Create Email
All fields are required.
Thank you. Your PIN has been created. Please enter your email address so you can use it to log into the site in the future.
Email Address Verify Email Address
  • 1 888 IC HOTELS
  • Book online or call:


San Jose

Concierge Photo Concierge Signature
Fernando Prado

Insider Tips


"Pura Vida"

This is Costa Rica's most common greeting and you'll hear people saying it from the moment you arrive in the country. Literally 'pure life', it means everything is fine.
Ideally positioned for business or leisure, discover an urban retreat in the heart of Escazú. Adjacent to the city’s most prestigious shopping mall with 365 stores, bars and restaurants and to Escazú Corporate Centre, this San José, Costa Rica hotel features the hottest concepts in entertainment and dining, including tre outdoor pools in landscaped gardens, the largest urban spa in the region and four unique concept restaurants: The Market, Factory Steak & Lobster, NAU Lounge and Alfredo.

Guest Reviews



  • Restaurant & Lounges

    At Real InterContinental San Jose Costa Rica, we have 5 inviting and unique restaurants and lounges. The Market is our new concept and is open 24 h...
  • Amenities & Services

    The property offers the best option for relaxation with the SPA InterContinental, the largest urban spa in Central America with 12 treatment rooms,...

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...

InterContinental Costa Rica At Multiplaza Mall

  • In Front Of Multiplaza
  • San Jose , 11856-1000
  • Costa Rica
  • Front Desk +506-2-2082100

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

English, Spanish, French

Pet Policy

No pets allowed only Service animals allowed Kennels available within 3KM. Call the hotel for arrangements
  • Local Time

    10:19 AM
    • CHECK-IN

      2:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 10 Room(s) with Accessibility Standards
    • Parking
    Guest Reviews
    Rated 4.6 out of 5 by 163 reviewers.
    Rated 5.0 out of 5.0 by Fine for Airport Stay Very pleasant stay. Appreciated the on-the-go breakfast bag since we left before 6 a.m. (when the breakfast starts). Clean room, comfortable bed, decent TV, with some English-speaking channels, good internet--all boxes ticked. Except one thing could be better, the ac unit has to be manually turned on/off, adjusted. Plus it was loud. Really wish there was a thermostat--the manual units are one of my pet peeves. But I'd stay there again when either arriving or departing SJO. Due to the location, not a place one would stay more than 1 night if on vacation. October 5, 2014
    Rated 5.0 out of 5.0 by Great service Awesome staff. Our flight arrived before check in. They held our luggage so we could go enjoy the day before check in without dragging luggage around. Very accomodating. Was so easy to pay the airport departure tax at the hotel. No standing in line. I would recommend this place. Included breakfast and had lots of choices there. September 29, 2014
    Rated 5.0 out of 5.0 by Well run and Comfortable Hotel Great staff, Clean and comfortable rooms and good internet. Can't really ask for anything better! September 26, 2014
    Rated 4.0 out of 5.0 by cool the web site says free international calls, but that was not the case:( all else was good. thank you September 23, 2014
    Rated 4.0 out of 5.0 by Buen Servicio del Personal, muy amable Todo bien en general, falta mas opciones para el desayuno, como jamón, queso, y mas fruta September 22, 2014
    Rated 5.0 out of 5.0 by Great Stay We were very impressed by the service and courtesy of the Staff at HIE.We were happy to have Shuttle service waiting on us at our arrival at the Airport. The rooms and all areas of HIE were spotless clean.Will most definitely stay at HIE on our next visit to Costa Rica. September 22, 2014
    Rated 5.0 out of 5.0 by Attentive staff, good sleep and excellent location We have stayed at the Holiday Inn Express many times while arriving in and departing Costa Rica. We visit the country several times a year and find the Holiday Inn Express meets every one of our needs. I would certainly recommend the hotel to friends and relatives. September 14, 2014
    Rated 5.0 out of 5.0 by good service comfortable room, nice people, accomodating our needs. would reccomend for airport hotel September 9, 2014
    Rated 2.0 out of 5.0 by Close to the airport, but that's about all This is about as close to SJO as you can get, but you pay for closeness with noise. September 8, 2014
    Rated 5.0 out of 5.0 by It is my "go-to" hotel when I use the airport Love the bed, the location, the shuttle driver and mostly the friendliness of the staff. September 7, 2014
    Rated 5.0 out of 5.0 by excellent customer services Excellent location to the san Jose airport, superb staff, cleanliness and choice of food, drinks, etc during breakfast wonderful choice. September 5, 2014
    Rated 5.0 out of 5.0 by Great place for overnight stay at SAn Jose airport The service and room were outstanding. Would recommended to stay here if you have early morning flight, as it is only a short ride to airport. September 5, 2014
    Rated 4.0 out of 5.0 by good reliable airport hotel Excellent staff friendly professional and multi lingual always attentive and smiling asking if there is anything you need to make stay more pleasant.the rooms are very clean and comfortable as well as the pool recreation area and the gymnasium... also the location is excellent for ease to and from the international airport..highly recommend for anyone arriving or departing Costa Rica September 4, 2014
    Rated 5.0 out of 5.0 by Atencion personalizada excelente!! La atención del personal del lobby excelente, la habitación comoda, buena señal de internet, acogedor. September 1, 2014
    Rated 5.0 out of 5.0 by Convenient Place to Stay The hotel was just fine. The staff were excellent. Proximity to airport was just great -- literally 5 minutes in their complementary shuttle. Not a fascinating place to stay, but a good location for returning from or leaving for your time in Costa Rica. September 1, 2014
    Rated 5.0 out of 5.0 by Muy buen servicio excelente lugar para unas vacaciones y me gustaría retornar en próximos meses. August 29, 2014
    Rated 5.0 out of 5.0 by Confort and very nice staff It was the 2nd time I stayed in this hotel. Very helpfull staff. Very confotable bed. Close to the airport with free pick up. Excellent! August 29, 2014
    Rated 5.0 out of 5.0 by Clean quiet rooms and great staff. Perfect spot to decompress before traveling back to the states. Clean rooms, very quiet. Was able to pay airport tax at hotel before flying out and easy early morning shuttle to the airport. Dining options just outside the hotel. I will stay here again and recommend to friends. August 27, 2014
    Rated 4.0 out of 5.0 by NingunA Ninguna todo bien no hubo ningun problema , el hotel cumplio con lo que esperaba del mismo August 27, 2014
    Rated 5.0 out of 5.0 by Atención de los empleados En la ultima estancia tuve la oportunidad de exprimentar un trato muy especial de los empleados, resolviendo rapidamente cualquier duda o necesidad que tuviera. August 21, 2014
    Rated 4.0 out of 5.0 by Very close to the airport It was a very convenient place to stay because of our very early flight back home the next morning. August 20, 2014
    Rated 5.0 out of 5.0 by Friendly staff!! Once I realized I could keep my car in a secure spot for up to 8 days, I booked my 1st night's stay. The rest was pure enjoyment. Very friendly and sincere staff. The room was spotless. The double bed was so comfortable(better than the king as I have now stayed 3x)The breakfast was excellent. A real person does the wake-up call. It is literally across from the airport making those early morning flights easy to get to using their free and again, friendly shuttle service. I have already booked my next night's stay. Just do it! August 16, 2014
    Rated 5.0 out of 5.0 by Great hotel, close to airport Hotel was clean, walking distance to restaurants and car rental, and staff was very friendly. August 12, 2014
    Rated 5.0 out of 5.0 Atencion excelente Solo comentar que la atención fue excelente y que la calidad de los servicios superaron mi expectativa, Muchas gracias y felicidades por su esmero. August 11, 2014
    Rated 5.0 out of 5.0 by Friendly, clean, wonderful breakfast This hotel exceeded my expectations. The staff was friendly, the shuttle service timely, the breakfast was delicious and all the staff were very friendly. Our room was quiet, beds comfortable and bathroom clean and well appointed. Everything worked. Felt secure. Wouldn't want to stay anywhere else my next visit. August 6, 2014
    Rated 5.0 out of 5.0 by Great stay! The hotel is modern, clean and well maintained. The staff are very knowledgeable and accommodating. We were looking to purchase a GPS and top up our Costa Rican SIM cards and although it was a holiday the hotel staff found us a driver to take us into San Jose. The driver spoke English and was able to help us with translating for the purchases. The staff were willing to go the extra mile to help us with whatever we needed. Customer service here is excellent! August 6, 2014
    Rated 5.0 out of 5.0 by The best staff i have already found Hotel location is indeed good for whom is supposed to use the airport. Surrounding area offers good options related to restaurants, car rental, casino, clean and modern vicinity. August 3, 2014
    Rated 5.0 out of 5.0 by Felt Luxurious After traveling for a month in Costa Rica using budget hotels, this Holiday Inn Express San Jose felt absolutely luxurious. I didn't give the bed a "10" because the pillows weren't soft enough for me. Management went out of their way to assist us in getting the documents/paying in advance the country's exit fees. This was much appreciated and saved us a lot of time at the airport. August 1, 2014
    Rated 5.0 out of 5.0 by comfortable bed but too soft pillows Great front desk staff. Average breakfast bar. Air condition was way too loud in the room, and when I turned it down got quieter but then the room got too hot, bathroom fan was loud as well. The TV had only 2-3 English channels..Our bagged breakfast was not very nutritious, was blend and boring with just a small juice/muffin/banana. But the front desk staff was really helpful, with great recommendations for restaurants in San Jose. The shuttle service from and to the airport was very quick and efficient. July 30, 2014
    Rated 5.0 out of 5.0 by Como nuevo El hotel puede tener varios años según me enteré, pero esta como nuevo. July 29, 2014
    <<prev2 3 4 5 ... 7 next>>