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  • 1 888 IC HOTELS
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Rated 4.1 out of 5 by 774 reviewers.
Rated 4.0 out of 5.0 by nice views, wonderful beach, relaxing Overall I had a pleasant experience.The pool area was very relaxing and peaceful. WIFI was ok for the most part. Food 'on-site' was pretty expensive but with help from the bellman you can find many nearby (walking) choices at very reasonable prices. Don't be afraid to ask them about anything (places to go around town, also). The bellmen are wonderful and honest! 02 March 2015
Rated 5.0 out of 5.0 by great hotel for the money Stayed here for one night-great room, service, and food. Can't beat the pool area and attention given to guests. I was here when the red flags were out for the beach and it rained off and on. Still had a good time. 01 March 2015
Rated 5.0 out of 5.0 by Exceptional service This was one of the nicest hotels we have stayed at. The staff was exceptional, as was the service. We purchased the Ambassador membership upon arrival and were very happy that we did. We stayed a week and had a delicious buffet breakfast every morning and cocktail hour in the evening. Everyone was extremely friendly and attentive. The only negative was that it was a little further away from Old San Juan than what we would have liked and the taxis were rather expensive. The bus service was undependable, but once we discovered the collectivo taxi service, getting to Old San Juan was only a 15-20 minute ride away at a very reasonable price. We highly recommend this hotel and would definitely stay here again. 28 February 2015
Rated 4.0 out of 5.0 by Nice property with beautiful view The staff was very attentive from the valet to check out. Some nice resturants on the property and clean beach access. The guest room was clean and comfortable with a nice ocean view and balconey. 28 February 2015
Rated 5.0 out of 5.0 by ALWAYS A GREAT EXPERIENCE We are regulars at the SAN JUAN RESORT Hotel and always have a wonderful stay. It is always hard to leave, but fortunately we know we will come back soon. 26 February 2015
Rated 5.0 out of 5.0 by great place to stay and not have to rent a car it has it all It was a great vacation and stay at the intercontinental hotel the hotel had everything I was looking for the club on Friday and Saturday was amazing salsa night really made my stay a great experience the pool and the beach are well taking care of the service at the pool and the beach make you want to go back and enjoy the hotel 26 February 2015
Rated 5.0 out of 5.0 by My Stay Feb 8th to feb 12th 2015 Excellent Hotel. I am planning next Feb. to return. 26 February 2015
Rated 2.0 out of 5.0 by NOT for business travelers Stayed here because of price, reviews, and am Platinum member. Arrived at hotel a 3 pm, said check in at 4. Left cell number and worked in lobby. At 4:20 hadn't heard anything so went to member desk and had to beg to get room and still waited another >5 min. Received room on 4th floor but pool bar noise still blaring at 11:15 pm multiple nights so had to call front desk to ask to turn it down. Will NEVER stay here again on business, worst experience of 6 similar hotels I've stayed at in San Juan over past few years. I told hotel management all of this when I checked out too so should not be surprise to them. Normally not a reviewer but felt compelled on this stay since they sent an e-mail asking for a review. May be great for leisure or conference but not individual business traveler with full work schedule. 23 February 2015
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InterContinental San Juan

  • 5961 Isla Verde Avenue
  • San Juan , 00979
  • Puerto Rico
  • Front Desk +1-787-7916100

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, Spanish, French, Dutch , Portuguese

Pet Policy

No pets allowed except for service animals.
  • Local Time

    4:01 AM
    • CHECK-IN

      4:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 12 Room(s) with Accessibility Standards
    • Parking
    • Special Needs