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  • 1 888 IC HOTELS
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Rated 4.2 out of 5 by 821 reviewers.
Rated 5.0 out of 5.0 Great Mother and Daughter special weekend experience! We both had a wonderful stay. The room was very clean and well appointed. A nice touch with bath robes and slippers. The pool area was great for my 10 yr old who loved the water falls. The only concern I had were a lot of adults in the jacuzzi with a lot of cocktails on what looked like a bachelorette party so not great for families to be mixing with this but we found another area away from it all. The staff throughout the resort were kind, courtieous and helpful. The coffee shop was a nice touch and the Italian restaurant for breakfast really well set up and catered to all tastes. Overall our experience was really good and we will definitely come back next time with my husband and son! Thank you Intercontinental for making this a special trip for us both. 15 April 2015
Rated 5.0 out of 5.0 by Great family vacation We had a wonderful time as a family staying here. The pool and beach were outstanding. All the staff were helpful and welcoming. We would (and will!) come back for another family vacation. 15 April 2015
Rated 5.0 out of 5.0 by Nice Pool Area Good stay with family. Location was good and beach areas was nice. 15 April 2015
Rated 5.0 out of 5.0 by Easter Holiday The stay was very enjoyable, I hope I can return soon 15 April 2015
Rated 5.0 out of 5.0 by Good time in San Juan Great family time in a classy hotel in town. look forward to going back! 14 April 2015
Rated 5.0 out of 5.0 by Amazing week My girlfriend and I had an amazing week at the Intercontinental San Juan. The staff was great. The location was amazing and the hotel was tremendous. Would recommend to anyone visiting the area of business or pleasure. 14 April 2015
Rated 4.0 out of 5.0 by Mucho por mejorar El hotel es una joya de San Juan, imponente, bien ubicado, con unos jardines exteriores bastante suntuosos; sus instalaciones son antiguas pero están bien mantenidas. El área de recreación (piscina, jacuzzi y playa) es espectacular, bien organizada y con un personal de servicio calificado dispuesto a atender hasta los mas mínimos detalles. El servicio de comidas y bebidas es impecable en estas áreas. Las habitaciones son cómodas, espaciosas, bien distribuidas y con buen mobiliario. el baño es pequeño, pero suficiente aún para largas estadías. Para mi gusto y después de haberme alojado en hoteles Intercontinetal de mas de 15 ciudades en varios continentes, encuentro que el hotel de San Juan tiene varias fallas que pueden mejorarse. 1. Las habitaciones tienen un fuerte olor a humedad, lo que obliga permanentemente a tener abiertas las ventanas al balcón. 2. En nuestra estadía (Semana Santa 2015) las almohadas tenían un fuerte olor a sudor, y aunque las cambiaron varias veces, el problema persistía. 3. La oferta gastronómica dentro del hotel es muy limitada (restaurantes y room service), y el en el área de Isla Verde no hay buenos restaurantes. 4. El buffet del desayuno no es muy variado y todos los días sirven prácticamente lo mismo. Hay que destacar en todas las áreas la excelencia y oportunidad del servicio, incluyendo botones, valet parking, recepción, concierge, ama de llaves, restaurantes, tienda de regalos y áreas de recreación. No obstante los problemas detallados, el Intercontinental de San Juan es un hotel para recomendar y para visitar ya sea por placer o por negocios. Si vuelvo a viajar a San Juan, sin dudarlo mi destino será este hotel. 13 April 2015
Rated 4.0 out of 5.0 by No Refrigerator Could use a refrigerator in the room. Prices at the hotel bed and breakfast ridiculously high! When was the last time you have to pay $27.00 for breakfast! Overall stay was very good and enjoyable... 13 April 2015
  • 2015-04-17T11:14:10.141-05:00
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InterContinental San Juan

  • 5961 Isla Verde Avenue
  • San Juan , 00979
  • Puerto Rico
  • Front Desk +1-787-7916100

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, Spanish, French, Dutch , Portuguese

Pet Policy

No pets allowed except for service animals.
  • Local Time

    3:24 PM
    • CHECK-IN

      4:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 12 Room(s) with Accessibility Standards
    • Parking
    • Special Needs