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  • 1 888 IC HOTELS
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San Juan

Rated 4.1 out of 5 by 591 reviewers.
Rated 5.0 out of 5.0 by Great hotel on a gerat beach We loved this hotel. The staff was friendly and welcoming. The facilities were great. It is located directly on a beautiful beach. The food was good, though we were sitting outside and there were frequently birds nearby waiting for food to be dropped. We stayed here for the night before leaving on a cruise. We had a late departure, but were able to check our bags at the hotel for the day while we spend time on the beach. When we were ready to go they had a taxi there to take us to the cruise port in a couple minutes. 18 September 2014
Rated 5.0 out of 5.0 by Outstanding Service and ambiance This hotel is amazing, great location, great room, foood and services 17 September 2014
Rated 5.0 out of 5.0 Great Service We held a 3 day Meeting....the staff was incredible. Every single person I met with leading up to the event was very helpful. Once we arrived on the property for the event, the staff was even more helpful. Wonderful hotel, beautiful location and top shelf staff. 5 Stars across the board 16 September 2014
Rated 4.0 out of 5.0 by Beautiful view of the grounds and ocean The location of the hotel is beautiful. My room overlooked the ocean. I was always greeted and assisted by friendly doormen/women. The front desk was friendly. There is plenty of seating in the lounge area that gives privacy. the bar has lots of seating and bartenders very friendly. Half of the bar is inside, half outside. We laughed because the bar stools are very wide and comfortable, not common in bars. My room had a gorgeous view, was very clean and decorated nicely. This is a really nice hotel. 16 September 2014
Rated 5.0 out of 5.0 by Excellent customer service I have stayed at this hotel several times over the last 4 years. If it's up to me where we stay when traveling on business this is the first hotel I call. I always make reservations directly with the local hotel and it has always been a very pleasant experience. Once you get there there are plenty of attendants to open the doors and wish you a good day, trip, whatever it could be. I want to highlight William, great and very warm person. Once you get to the rooms the beds are super comfortable. I have always said it's like sleeping on a cloud. I received very good service at the different restaurants, but if you are having breakfast at the Trattoria restaurant do yourself a favor and ask for Ida. She is just absolutely wonderful. She acomodated me sitting outside, even though it wasn't her section. She even made me the hot cereal I wanted when it wasn't readily available at the buffet. 15 September 2014
Rated 5.0 out of 5.0 right on the beach the rooms are excellent. bed is very comfortable. nice size pool with bar and plenty of lounge chairs and the hotel is right on the beach. 15 September 2014
Rated 5.0 out of 5.0 by wonderful staff We had a very pleasurable experience with the staff, especially with the concierge. The rooms were a little outdated and the wall outlets were old, loose and was not able to plug in and charge my cell phone. 13 September 2014
Rated 3.0 out of 5.0 by El precio no es el precio Cuando alguien le da el precio de la habitacion, es una mentira. Hay que pagar $100 mas. iOjo! No volvere 11 September 2014
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San Juan
  • 5961 Isla Verde Avenue
  • San Juan , 00979
  • Puerto Rico
  • Front Desk +1-787-7916100

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

German, English, Spanish, French, Dutch , Portuguese

Pet Policy

No pets allowed except for service animals.
  • Local Time

    8:33 AM
    • CHECK-IN

      4:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 12 Room(s) with Accessibility Standards
    • Parking
    • Special Needs