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San Juan

Rated 4.1 out of 5 by 600 reviewers.
Rated 5.0 out of 5.0 by Sept 2014 My Wife and I stayed at this hotel for 5 nights for our 10th year anniversary and what a great, memorable trip. The hotel has a lot of variety on property for dining/drinking and ALL of the staff over exceeded themselves to serve us in anyway they could. You often hear that people are the most important resource of any company, it surely is at the InterContinental San Juan. We will most definitely return to this property and will recommend it to all. 26 September 2014
Rated 4.0 out of 5.0 by Great location The hotel is situated by the beautiful beach and the amenities in the hotel are great.. The pool nad hot tub are surrounded by beautiful tropical trees and flowers. 25 September 2014
Rated 5.0 out of 5.0 by excellent beds Will be back with family! Excellent beds, comfortable. Good attention from the employee. Excellent service. 24 September 2014
Rated 5.0 out of 5.0 by Great time Everyone I interacted with at the hotel was friendly and helpful 22 September 2014
Rated 1.0 out of 5.0 by Poor Did not meet expectations. The rooms were disgusting and damp. The air conditioner broke and leaked water. The staff at check out was rude. 22 September 2014
Rated 5.0 out of 5.0 by Comfortable Hotel with Great Service I will visit this hotel again, simply wonderful staff and accomodations. 22 September 2014
Rated 4.0 out of 5.0 by One working Elevator ,Comfortable bed, lousy check-in bed and linens/ pillows very comfortable, room air unit nice , nice alarm/radio clock, nice small workout center, pool was very nice, check-in was lousy --waited in lobby way past 4pm for our room. 21 September 2014
Rated 5.0 out of 5.0 by A real surprise! We weren't expecting such a great experience. Coming off the cruise ship, we were tired and hungry. The hotel checked us in early with no problem and we had breakfast there, spent the day on the beach relaxing and walked to dinner. Stayed till 12:30 on the beach before our flight home the following day. BEAUTIFUL beach front property with maturity, but renovated to a nice modern international style. We would definitely stay there again. The resort fees in Puerto Rico are high, so plan on an additional $50 in fees and taxes from the room rate, per night. It is a better beach than the Ritz Carlton has and much less $. 19 September 2014
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San Juan
  • 5961 Isla Verde Avenue
  • San Juan , 00979
  • Puerto Rico
  • Front Desk +1-787-7916100

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, Spanish, French, Dutch , Portuguese

Pet Policy

No pets allowed except for service animals.
  • Local Time

    6:03 PM
    • CHECK-IN

      4:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 12 Room(s) with Accessibility Standards
    • Parking
    • Special Needs