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  • 1 888 IC HOTELS
  • Book online or call:
 
Rated 4.2 out of 5 by 824 reviewers.
Rated 5.0 out of 5.0 Hospitality plus My stay was excellent. The room was clean and comfortable, dining options were very good, and the staff was very attentive and accommodating. I especially appreciated my room attendant, "H," and his extra efforts to make my stay memorable. The hotel is also very convenient to the San Juan airport - only about 5-10 minutes away. 19 April 2015
Rated 5.0 out of 5.0 by Our Favorite Place to Stay The hotel is beautiful, comfortable and the staff so very professional. Especially loved the pool area with attentive staff and nice lunch menu. The bartenders made some luscious drinks. The grounds are well kept and there is plenty of room to mingle with other guests or enjoy some alone time. It's especially fun for children. The beach also has a good lunch menu and tables on the beach. Everyone seems to enjoy the evenings at the lobby indoor/outdoor bar. There is so much room to just relax in the lobby area. A coffee cafe is there and perfect for those mornings when you don't want a large breakfast. 17 April 2015
Rated 4.0 out of 5.0 by Great as always but... This is a great hotel. Good great, service great, location great. Had a much better check in experience this year. I stayed three nights with three different reservations. This due to reward nights for my wife and I and one paid night. My issue was that after I re checked in on day 2 I was told I was good for the rest if my stay. The next day my wife went to make a purchase at the gift shop and was told we checked out. Embarrassed she was put on the phone with the front desk who had her say in front of a crowd of people out name and room number. Anyone in line could then have used that info to buy something. So much for security. I had to leave the beach to go straighten this out. Classic case of the left hand not telling the right hand.... Having two different systems not exactly efficient. All in all however another great stay and we will be back. 17 April 2015
Rated 5.0 out of 5.0 Great Mother and Daughter special weekend experience! We both had a wonderful stay. The room was very clean and well appointed. A nice touch with bath robes and slippers. The pool area was great for my 10 yr old who loved the water falls. The only concern I had were a lot of adults in the jacuzzi with a lot of cocktails on what looked like a bachelorette party so not great for families to be mixing with this but we found another area away from it all. The staff throughout the resort were kind, courtieous and helpful. The coffee shop was a nice touch and the Italian restaurant for breakfast really well set up and catered to all tastes. Overall our experience was really good and we will definitely come back next time with my husband and son! Thank you Intercontinental for making this a special trip for us both. 15 April 2015
Rated 5.0 out of 5.0 by Great family vacation We had a wonderful time as a family staying here. The pool and beach were outstanding. All the staff were helpful and welcoming. We would (and will!) come back for another family vacation. 15 April 2015
Rated 5.0 out of 5.0 by Nice Pool Area Good stay with family. Location was good and beach areas was nice. 15 April 2015
Rated 5.0 out of 5.0 by Easter Holiday The stay was very enjoyable, I hope I can return soon 15 April 2015
Rated 5.0 out of 5.0 by Good time in San Juan Great family time in a classy hotel in town. look forward to going back! 14 April 2015
  • 2015-04-20T11:27:11.252-05:00
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InterContinental San Juan

  • 5961 Isla Verde Avenue
  • San Juan , 00979
  • Puerto Rico
  • Front Desk +1-787-7916100

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, Spanish, French, Dutch , Portuguese

Pet Policy

No pets allowed except for service animals.
  • Local Time

    5:22 AM
    • CHECK-IN

      4:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 12 Room(s) with Accessibility Standards
    • Parking
    • Special Needs