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  • 1 888 IC HOTELS
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Rated 4.1 out of 5 by 702 reviewers.
Rated 4.0 out of 5.0 by an excellent experience The staff, amenities, and level of cleanliness all score very, very high. My only complaint is the cafe by the pool has reheated fried tasteless food. Other than that, great! 24 December 2014
Rated 3.0 out of 5.0 Service needs improvement The service from the front desk was a bit rude at check-in -- not a good start. She even claimed I had an "ocean view" room, but my view was of the roof of the main entrance (facing away from the ocean), and next door to the elevator and directly above the lobby party area. Another below average experience when I tried to get change from the front desk. The lobby bartenders were slow and not attentive. The main bright spots were the guys that worked the front door -- very helpful. And the staff who worked the pool area. 23 December 2014
Rated 5.0 out of 5.0 Hotel Staff woke me up at 2AM for no reason The Hotel Satff woke me up at 2AM for no reason, the knocked at my door to ask me who I was. I don't know why, but this is the first time I've seen this. The only question I have is Why? Please adivise. 22 December 2014
Rated 5.0 out of 5.0 by Great Stay The bed and the staff made us feel very comfortable, we enjoyed the bartender during Happy Hour in the Italian Restaurant. It is very nice to have the beach so easily accessible. Unfortunately the Wi-Fi signal was very weak and there was a cost to use the business center, but we were on vacation so we could live with it and still use our phones. 20 December 2014
Rated 2.0 out of 5.0 by Just ok Its an OK hotel, a little dated. Not as good as most Intercontinentals. Pool area is nice and 10 minutes to the airport. 20 December 2014
Rated 4.0 out of 5.0 by Business in PR Friendly staff and nice grounds, good place to stay in PR 20 December 2014
Rated 4.0 out of 5.0 by Great Stay! Overall great Quality!! Definitely an exquisite, high-quality fusion of facilities, and service. Wow. 20 December 2014
Rated 4.0 out of 5.0 by SJU Stay Excellent place to stay for business or leasure, with a friendly staff and a great location 20 December 2014
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InterContinental San Juan

  • 5961 Isla Verde Avenue
  • San Juan , 00979
  • Puerto Rico
  • Front Desk +1-787-7916100

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, Spanish, French, Dutch , Portuguese

Pet Policy

No pets allowed except for service animals.
  • Local Time

    5:38 PM
    • CHECK-IN

      4:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 12 Room(s) with Accessibility Standards
    • Parking
    • Special Needs