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  • 1 888 IC HOTELS
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WELCOME TO

San Juan

Concierge Photo Concierge Signature
Nestor Colon
Lead Concierge

Insider Tips

LOCAL CULTURE

CLOTHING

Average temperatures around 82-85 degrees Fahrenheit year round. Light clothing and resort wear is recommended.
LUXURY RESORT HOTEL IN SAN JUAN, PUERTO RICO THAT FEELS A WORLD AWAY
Set on two miles of the best beach in San Juan, this resort hotel in San Juan, Puerto Rico is a tropical escape only 3 miles from the airport. Elegant landscaping, waterfalls overlooking the ocean and a lagoon-style pool provide a stunning backdrop for any holiday. Indulge in one of five restaurants, unwind in the seclusion of stunning oceanfront suites or feel transported at our beachfront spa. Try your luck at our full-service casino or venture out to El Morro Castle in old San Juan.

Guest Reviews

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HOTEL HIGHLIGHTS

  • Restaurant & Lounges

    Trattoria offers Italian favorites combined with a local twist to satisfy all palates. Steak lovers can savor the tenderness in its meats at Ruth's...
  • Amenities & Services

    Our fitness centre is open 24 hours and offers a complete circuit of exercise and strength training equipment. Our full-service spa has five treatm...
  • SPECIAL PACKAGES

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...

InterContinental San Juan

  • 5961 Isla Verde Avenue
  • San Juan , 00979
  • Puerto Rico
  • Front Desk +1-787-7916100

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, Spanish, French, Dutch , Portuguese

Pet Policy

No pets allowed except for service animals.
  • Local Time

    3:04 PM
    • CHECK-IN

      4:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 12 Room(s) with Accessibility Standards
    • Parking
    • Special Needs
    Guest Reviews
    Rated 4.1 out of 5 by 627 reviewers.
    Rated 5.0 out of 5.0 by beautiful facilities Came back to my country after 25 years if absence, great hotel, beautiful pool and front access to the beach. The staff was very friendly. Now, at night, everything shuts down around seven inside the hotel, no bar, no restaurant. The pool is open 24 hrs, but access to the beach stops around that time also, more than likely for safety purposes. Stores are closed by as well as affordable restaurants. Oh! And I LOVE the sound of the Coqui at night, our national frog. I will stay there again. 25 October 2014
    Rated 1.0 out of 5.0 by Way overpriced! For what I paid for this motel I certainly did not receive the service I usually receive at nice motels. We arrived at 1pm very tired as we had been up since 3am that morning only to be told and reminded numerous times that checkin was 4pm. My friend was given her room because her husband was a platinum member and I was advised if a room became available they would call my cell. I didn't receive and call and you cannot tell me a room was not available before 4pm. Very very disappointed in the customer service and I ever go back to Puerto Rico, I will stay elsewhere. I've certainly received much better customer service at hotels similar to this one. Not impressed at all! They only seemed to care about IHG Rewards Club members. 22 October 2014
    Rated 1.0 out of 5.0 by Plenty of other places to stay on Isle Verde This hotel and its staff are not worth your time and money to visit, yes they have a nice pool but unless you are sleeping in it, go elsewhere. I am sure that in its prime it was a star, but now with no GM around it has fallen way down in quality. Next time I visit an IHG facility it will be a HE Express and I expect it will be a better experience. 21 October 2014