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San Juan


San Juan

Concierge Photo Concierge Signature
Nestor Colon
Lead Concierge

Insider Tips



Average temperatures around 82-85 degrees Fahrenheit year round. Light clothing and resort wear is recommended.
Set on two miles of the best beach in San Juan, this resort hotel in San Juan, Puerto Rico is a tropical escape only 3 miles from the airport. Elegant landscaping, waterfalls overlooking the ocean and a lagoon-style pool provide a stunning backdrop for any holiday. Indulge in one of five restaurants, unwind in the seclusion of stunning oceanfront suites or feel transported at our beachfront spa. Try your luck at our full-service casino or venture out to El Morro Castle in old San Juan.

Guest Reviews

Discover the many benefits of becoming an InterContinental Ambassador.


  • Restaurant & Lounges

    Trattoria offers Italian favorites combined with a local twist to satisfy all palates. Steak lovers can savor the tenderness in its meats at Ruth's...
  • Amenities & Services

    Our fitness centre is open 24 hours and offers a complete circuit of exercise and strength training equipment. Our full-service spa has five treatm...

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...
San Juan
  • 5961 Isla Verde Avenue
  • San Juan , 00979
  • Puerto Rico
  • Front Desk +1-787-7916100

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

German, English, Spanish, French, Dutch , Portuguese

Pet Policy

No pets allowed except for service animals.
  • Local Time

    1:53 PM
    • CHECK-IN

      4:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 12 Room(s) with Accessibility Standards
    • Parking
    • Special Needs
    Guest Reviews
    Rated 4.1 out of 5 by 576 reviewers.
    Rated 5.0 out of 5.0 by loved it! will be back! the resort is absolutely wonderful! the staff was very, very friendly and helpful! the only thing I recommend is NOT to have the breakfast buffet, it is OVER priced and not the best I ever had. There's a Denny's up the road they had delicious breakfast for a fraction of the price. Also, the drinks are over priced and weak the mojitos were served with Basil NOT Mint. I wish they would have FREE WIFI...this will not stop me for coming back! I LOVED it! 03 September 2014
    Rated 4.0 out of 5.0 by Family vacation arrived at 130 pm and was greeted by William one of the bell hops very friendly and knowledgeable. William made us feel very welcomed .Our room was not ready (not a problem and we were OK with that). We purchased the family meal plan which included FREE Meals for my younger son 8 from the kids menu and 10% off ALL adult meals. (we ate lunch at the far bar by the beach on the Property ordered 3 drinks and a few burgers $125.00 WOW when asked about the kids meal well they are independent and don't participate in the family meal plans.OK next went to The Japanese rest for dinner got 4 habatchi dinners 1 child and 4 drinks $218.00 again asked about the kids meals They do not participate.OK drinks at the bar are between $12-18 each (insane and only 1 ounce of liquor in every drink no matter what size you get. After clarifying what restaurants are included in our so called family meal plan we were told The tratorria downstairs the pool bar grill and the main lobby which we never saw a restaurant AND we had to order from the kids menu which all the restaurant explained they did not have ? We were told we had to sign all charges to our room and all kids meals would be taken off when checking out as well as the 10% . The front desk told us the opposite and that the restaurants should have taken off the free and discounted meals. Long and behold it all had to be adjusted at check out after 20 mins of how it should have panned out. Very Very Very expensive at the hotel EVERYTHING dont let them fool you with that is the going competitive rate around the area. now on a good note Hotel was wonderful, clean, pool is fantastic, and so is the beach. it rained for 2 days from cristobol which formed overnight and there is not much to do in the hotel on a rainy day go across the street to the market and buy your Rum and beer there and make the best of it CHILIES is a few blocks away and there is a fabulous diner across the street as well. we booked 2 tours at the tour desk again OVER PRICED book it yourself and you will save almost 50% the Catamaran boat tour FANTASTIC worth every penny the BIOBAY not worth it at all, the water is hardly glowing and is polluted you row to the bay splash your arm see a little glitter and head back not worth the 100 bucks. the Cabanas are 50.00 a day for rental or 100.00 a day depending on the day. the umbrellas are free but if your not down early you will not get one. Everyone is looking for tips everywhere on Friday they had a salsa night in the lobby with many outsiders so if you don't reserve a tale plan on standing (Still nice to watch) Ive been to many places Including Hawaii and we are from NY and I have never seen prices so high for food or drink ANYWHERE I keep stressing this because I'm still in AWE. All in All it was a great family vacation I would recommend this HOTEL be be cautious with the food and drinks again GREAT POOL, SWIM UP BAR, BEACH, kids room, (computer was not working in kids room and pretty cheesy), Great Staff and very friendly 3 out of 5 stars for me would have got a 4 but too pricey, ALSO A MUST GO TO OLD SAN JUAN and spend the day there 21.00 taxi ride highly recommended. Also Internet is SLOW. (not a deal breaker though) 02 September 2014
    Rated 4.0 out of 5.0 by Well needed vacation Awesome hotel and location. Near the airport, beaches and about 10-15 minutes from old san juan 02 September 2014