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  • 1 888 IC HOTELS
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San Juan

WELCOME TO

San Juan

Concierge Photo Concierge Signature
Nestor Colon
Lead Concierge

Insider Tips

LOCAL CULTURE

CLOTHING

Average temperatures around 82-85 degrees Fahrenheit year round. Light clothing and resort wear is recommended.
LUXURY RESORT HOTEL IN SAN JUAN, PUERTO RICO THAT FEELS A WORLD AWAY
Set on two miles of the best beach in San Juan, this resort hotel in San Juan, Puerto Rico is a tropical escape only 3 miles from the airport. Elegant landscaping, waterfalls overlooking the ocean and a lagoon-style pool provide a stunning backdrop for any holiday. Indulge in one of five restaurants, unwind in the seclusion of stunning oceanfront suites or feel transported at our beachfront spa. Try your luck at our full-service casino or venture out to El Morro Castle in old San Juan.

Guest Reviews

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HOTEL HIGHLIGHTS

  • Restaurant & Lounges

    Trattoria offers Italian favorites combined with a local twist to satisfy all palates. Steak lovers can savor the tenderness in its meats at Ruth's...
  • Amenities & Services

    Our fitness centre is open 24 hours and offers a complete circuit of exercise and strength training equipment. Our full-service spa has five treatm...
  • SPECIAL PACKAGES

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...
San Juan
  • 5961 Isla Verde Avenue
  • San Juan , 00979
  • Puerto Rico
  • Front Desk +1-787-7916100

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, Spanish, French, Dutch , Portuguese

Pet Policy

Contact hotel for details
  • Local Time

    6:20 AM
    • CHECK-IN

      4:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service Animals Allowed
    • 12 Room(s) with Accessibility Standards
    • Parking
    • Special Needs
    Guest Reviews
    Rated 4.0 out of 5 by 320 reviewers.
    Rated 2.0 out of 5.0 by Tear it Down & Build An Intercontinental Befitting The Location & The Intercontinental Brand Best thing about it is it's beach and proximity to the airport. The property is in need of an intense renovation. Mold spots on bathroom ceiling above shower head because of humidity and no ventilation, rust marks on bathroom leading to shower head and toilet, peeling wood on bottom of bathroom doors, disgusting caulking around bathroom sink, etc. We complained and were moved to another room the next day. Staff not reallyconcerned because "that's the condition of the place." The carpeting is old the paint jobs are poor, etc., etc., etc., This would be a great property if it were a roadside motel. Although the staff is polite, they're not trained to be super-friendly, customer-oriented and highly accommodating to the guests. Really a shame. 28 February 2014
    Rated 5.0 out of 5.0 by A great Valentine's weekend Had a great time at the Intercontinental San Juan. Staff were courteous and friendly. The ambiance was good and vibrant. My fiancee loved the salsa dancing nights. All in all, we had a time to remember. 24 February 2014
    Rated 4.0 out of 5.0 by Great Hotel, horrible final bill experience Great property, great service except for the final bill. We were charged incorrectly for a doctors visit. It was removed at check out, but was added back on as a separate charge after we left. I have called 4 times since then and we still don't have a credit. What a shame because it was a great experience otherwise. 24 February 2014