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  • 1 888 IC HOTELS
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San Juan


San Juan

Concierge Photo Concierge Signature
Nestor Colon
Lead Concierge

Insider Tips



Average temperatures around 82-85 degrees Fahrenheit year round. Light clothing and resort wear is recommended.
Set on two miles of the best beach in San Juan, this resort hotel in San Juan, Puerto Rico is a tropical escape only 3 miles from the airport. Elegant landscaping, waterfalls overlooking the ocean and a lagoon-style pool provide a stunning backdrop for any holiday. Indulge in one of five restaurants, unwind in the seclusion of stunning oceanfront suites or feel transported at our beachfront spa. Try your luck at our full-service casino or venture out to El Morro Castle in old San Juan.

Guest Reviews

Discover the many benefits of becoming an InterContinental Ambassador.


  • Restaurant & Lounges

    Trattoria offers Italian favorites combined with a local twist to satisfy all palates. Steak lovers can savor the tenderness in its meats at Ruth's...
  • Amenities & Services

    Our fitness centre is open 24 hours and offers a complete circuit of exercise and strength training equipment. Our full-service spa has five treatm...

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...
San Juan
  • 5961 Isla Verde Avenue
  • San Juan , 00979
  • Puerto Rico
  • Front Desk +1-787-7916100

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

German, English, Spanish, French, Dutch , Portuguese

Pet Policy

No pets allowed except for service animals.
  • Local Time

    1:22 AM
    • CHECK-IN

      4:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 12 Room(s) with Accessibility Standards
    • Parking
    • Special Needs
    Guest Reviews
    Rated 4.1 out of 5 by 522 reviewers.
    Rated 5.0 out of 5.0 by Great service Great staff, in good part of city, Nice pool and beach area. I always stay at the Intercontinentle while in Puerto Rico for the reasons stated above. I ended up staying an extra day and the front desk were very helpful, Lynal at the front desk also helped me contact the rental car company. Great hotel. 24 July 2014
    Rated 5.0 out of 5.0 by Unexpected Pleasure We enjoyed our stay at Isla Verde's Intercontinental more than expected. The hotel itself is lovely with lush landscaping and beautiful pool and beach. The rooms are fresh and updated and very comfortable. I would suggest more hooks in bathroom to hang robes, towels etc. And I know it is only a french balcony with no furniture for the balcony, that is unfortunate. The bathrooms are very small, but I love that there is a bathtub in the bathroom and stayed at the hotel specifically because other hotels in area did not have bathtubs but only showers. Bathrooms could be freshened up at bit. The beach chairs are available at no cost but truly a hotel like Intercontinental should provide beach umbrellas at no cost as well. Ive never stayed at a resort where paying for an umbrella was required. Also the pool side bar needs more attentive service to both the out of water and in water sides of the bar. Poor and slow service. Some food was very good the fried appetizers not... too fried. The fresh fish was very good. Irene is a wonderful hotel manager, Nestor very friendly, helpful, knowledgeable concierge. Baron and Williams at the front door were exceptional and helpful. The front desk staff while friendly needs to be trained further in the area offerings such as restaurants and distances. The first night I was told that a restaurant was a ten minute walk and in fact it was nearly 40 minutes. I was not aware of the safety of the area and I have a bad back and foot. They need to be more attentive to details. Also please, there are wonderful area restaurants aside from the two always mentioned (Metropol and Platas). Please let people know about Mi Cassita, Atlantica, Ceviche House, and the Smoothie restaurants nearby or short taxi. All Excellent! Perhaps a list with names and locations of area restaurants could be provided at the front desk or concierge desk. The local bus to Old San Juan is excellent. The lasting impression of the Intercontinental was excellent and I would return and recommend to people I know. It is more tranquil than other hotels, which I prefer and everyone without exception was friendly and welcoming. Thank you 24 July 2014
    Rated 4.0 out of 5.0 by Housekeeping fellow named "Hilton" Enjoyed the hotel and our stay very much but the housekeeping staff member made the stay unique with the animals he made from hand towels for room decoration. Different and fun. 23 July 2014