Rated 4.4 out of 5 by 93
Rated 5.0 out of 5.0 by katyliz Excellent service
All our requests were quickly and effectively handled by hotel personnel. After early morning travel, we wanted to rest before an evening wedding. We were not bothered during our afternoon siesta. The room was quiet and comfortable, so we could get reenergized. The shower was invigorating and the bath towels were huge.
The buffet breakfast offered many choices--all of which were delicious.
20 August 2014
Rated 4.0 out of 5.0 by NCSUTom Intercontinental San Pedro Sula
Overall excellent! Could do a better job of merchandise selection in the lobby shop.
As mentioned earlier, the group handling the Pepsi fair or whatever, were beyond rude! This could have been a real turnoff to an infrequent customer who doesn't know what an excellent staff you have.
20 August 2014
Rated 2.0 out of 5.0 by eknive Not recomended
Front office staff need serious retraining, and do not know benefits included in Platinum status. Slow and inadequate service at the reception, better in the restaurants and best at the Factory. Poor quality on some of the cars arranged by the hotel. Sad to see an opportunity lost, will probably stay at another hotel next time.
19 August 2014
Rated 2.0 out of 5.0 by Reluctant Reviewer Not a great night
Disappointed because my room was next door to the Executive Club so I could not sleep until 10.30 as it was so noisy. No WiFi working that day. Given that it was expensive.
18 August 2014
Rated 1.0 out of 5.0 by DrRicky great
Excellant facility and wonderful staff and I don't care if it is too short
18 August 2014
Rated 4.0 out of 5.0 by Pine14 Convenient
Good hotel. Staff needs to be a bit faster. Good ambiance and location of restaurants - but need cleanliness and proper care.
17 August 2014
Rated 4.0 out of 5.0 by Rick159 One of the best hotels in Honduras
While I have stayed here before, I thought I would post a update. The hotel is in the shopping area with 2 malls. One is across the street and one is essentially in the parking lot. The hotel has a popular bar and 2 restaurants. The bar is next to the pool and frequently has parties that spill out into he pool area. As such don't get a room above the bar as it is noisy. The restaurants are ok, one is a normal buffet type with so-so food. He other is a very good steakhouse. The rooms are small but comfortable. The bed are comfortable one you get past them short sheeting the bed :-).
If you want a warm shower remember to let the water run for 15 minutes or it is cold. The hotel is safe with unobtrusive guards.
10 August 2014
Rated 5.0 out of 5.0 by Yossi2 Great Service
The staff is very attentive and corteous. The room is not well insulated to noise (from inside the building).
There is no central control of lighting and A/C. WIFI is good. Breakfast in club lounge could be better.
07 August 2014
Rated 5.0 out of 5.0 by Tacaxs Servicio Excelente
Excelente estadía ya sea en viaje de negocios o simplemente pasar un fin de semana relajado, muy buena atención y se disfruta un excelente ambiente en sus instalaciones, ideal para disfrutar con amigos y/o la familia, se siente uno seguro y esta localizado en una zona de fácil acceso.
06 August 2014
Rated 5.0 out of 5.0 by Suru65 Agradable estadia
Me hospede en el Hotel para participar en una conferencia. desde que llegue me causo muy buena impresion, me recibieron con un buen saludo de bienvenida y de manera cordial, las reservaciones ya estaban hechas y la atencion fue rapida , excelente atención, la habitacion super confortable, la cama comoda, las almohadas exquisitas, todo excelente dentro de la habitacion, ascensores limpios, la alimentación sabrosa y variada.
02 August 2014
Rated 5.0 out of 5.0 by CMMRDG BUEN SERVICIO
BUEN SERVICIO, COMODIDAD Y SEGURIDAD
BUEN LUGAR DONDE ESTA UBICADO EL HOTEL
31 July 2014
Rated 3.0 out of 5.0 by Carlos2107 Very good room and sleep quality
This is a not too big hotel, with very good restaurants, very clean rooms and special staff services in the restaurants, room service and executive lounge and Nao Bar. My IHG Rewards level membership wasn't recognized at the front desk.
22 July 2014
Rated 5.0 out of 5.0 by Pios Servicio excelente
Tuve atención muy cortés desde mi ingreso al hotel, el personal siempre sonriente y dispuesto a resolver nuestras necesidades, puntualidad y rapidez en cada atención. Buscaron la mejor ubicación para nuestra habitaciones, solicitamos servicios como periódico, cepillos de dientes y fueron evacuados con prontitud al igual que el revisar nuestras tarjetas de ingreso. La atención durante el desayuno excelente. La comida muy buena y variada.
16 July 2014
Rated 5.0 out of 5.0 by euroalf Personal Atento
Todo el personal muy amable y atento alas necesidades del huésped
10 July 2014
Rated 5.0 out of 5.0 Restaurant
The service in the dining room is a little off, always is. It's as if the staff is confused when you choose to order off the menu. That buffet is way too expensive. It's very nice but too expensive.
The guest room could be a little cooler.
I wish there was an ice machine on the floor so I don't have to tip people when they run it up to me.
OSCAR ROCKS :-) He is so nice! I like the staff in Nau also, they're very efficient and nice.
09 July 2014
Rated 3.0 out of 5.0 by ramv1ba Sabanas SUCIAS
No cambiaron las sabanas del huésped anterior ya que estaban sucias con lápiz de boca. Al pedir el cambio únicamente recibí un "ok yo coordino que se las cambien" de parte del encargado del lobby.....mala atención del incidente.
07 July 2014
Rated 5.0 out of 5.0 by DGT73 Variedad comida / Precio / Encuesta
La variedad del restaurante creo que es algo limitada. No había opción de pescado por ejemplo
El precio es adecuado respecto a la calidad aunque sea algo elevado
La encuesta la considero excesivamente larga. De haberlo sabido quizá no la hubiera iniciado
04 July 2014
Rated 5.0 out of 5.0 by JC1968 Buen servicio
El personal esta atento a las necesidades, especialmente Miguel por las tardes en el lounge.
Si tienen que mejorar la calidad del desayuno en el lounge, siempre sirven lo mismo despues de 4 dias hace falta algo mas.
30 June 2014
Rated 2.0 out of 5.0 by GF98 check inn
I am a regular user of this Hotel and alway be recognized as a Royal Ambassador, but this time the lady in the front desk didn't recognize that, dont gave me my upgrade,dont gave me gift at the check in and dont have my plate of fruits, usually all the staff its very nice but I see there is a lot of new personal without experience.
hope dont have the same experience next time.
30 June 2014
Rated 5.0 out of 5.0 by Davezaq Great Stay!
The accommodations and the staff were amazing. All staff members were very helpful in directing my friends and I to the "hot spots" in town. The variety and quality of food in the multiple restaurants within the hotel were excellent. I highly recommend staying here.
30 June 2014
Rated 4.0 out of 5.0 by diegovas Necesidad de valet parking
Debido a lo pequeño del parqueo y la poca disponibilidad de lugares para parquear me parece necesario en ese hotel el servicio de valet parking, ademas de la comodidad del servicio.
25 June 2014
Rated 5.0 out of 5.0 by Martuncho amabilidad del personal y buena habitación
La relación calidad vs. precio es muy buena.
La atención personalizada es excelente
La ubicación del Hotel es muy buena
Muy buenos ascensores
25 June 2014
Rated 5.0 out of 5.0 by martin555555 Excelente estadia
El hotel para alojarse !!
La ubicación del hotel, la cordialidad de sus empleados , la comodidad de los cuartos, limpios y amplios.
Todo ha conducido a una excelente estadia.
23 June 2014
Rated 3.0 out of 5.0 Good and Bad
Staying at the Intercontinental in SPS has both good a bad things. Good: Friendly and helpful staff, comfortable bed and room, the food is ok.
Bad: If you are in the Executive Floor (8th), it takes between 10 to 15 minutes for the hot water to start coming out after you turn the faucet open.
If you pay the extra cost of the Executive Floor, you are doomed to have your breakfast there and the choices are extremely limited. Basically, every day the same scrambled eggs and beans. No healthy choices for the truly healthy nutrition oriented traveler. And I don't mean fruits, they are full of fructose. I mean vegetables, low-fat milk and yogurt, multi-gran bread, etc. What I had to do each morning was to go to the main restaurant in the first floor and pay the cost of a regular buffet, then I could have a veggie egg whites omelette.
The hotel should let those who pay the more expensive Executive Floor decide whether they want to have their breakfast there or in the first floor, but always free of additional charge.
Another bad thing, the gym leaves so much to be desired. Calling it a gym is actually an exaggeration.
11 June 2014
Rated 5.0 out of 5.0 by Visior2 One design flaw
Bathroom door opens into the bathroom and interferes with moving around the bathroom.
09 June 2014
Rated 5.0 out of 5.0 by DAWE good stay
The hotel is very well located.
Friendly and helpful staff.
Nice, comfortable and quiet rooms.
love the variety and quality of fruits at the breakfast.
09 June 2014
Rated 4.0 out of 5.0 by Bp409 Excellent Staff
The wait staff was superb and made my dining experiences memorable. The maid staff was even more attentive and made my mother and me feel special, and took care of our needs even before asking for anything.
06 June 2014
Rated 5.0 out of 5.0 by DCYUL SUPERB COMFORT AND SERVICE
My recent stay was "just" excellent !
Super comfortable room and beds.
Very reasonnably priced food and driniks for an hotel of that status
02 June 2014
Rated 5.0 out of 5.0 by Frangabriel Excellent service
Another good experience at Intecontinental hotel, just one thing to improve noise on third floor is not proper after 1am this situation must be corrected due to party at Nau lounge escale to upper floors, meals without comparison all the time is good to visit this place
15 May 2014
Rated 5.0 out of 5.0 by Connaisseur ALWAYS A MEMORABLE EXPERIENCE
My stays at the Real San Pedro Sula can only be qualified as excellent and memorable; from check-in to check-out each member of the staff is dedicated to make the guest feel happy and comfortable. This is, unquestionably, the best Hotel in the city.
My sincerest thanks to all of you!.
15 May 2014