Rated 4.4 out of 5 by 93
Rated 2.0 out of 5.0 by JESCOBAR80 BAD STAFF
Every time that i do the check in and ask for an upgrade the agent male that is on front desk always say NO there is no upgrade for you sorry.
And he always lie too much!!
06 May 2014
Rated 2.0 out of 5.0 by eox767676 Pool closed for weekend - quality of food serve for Ambassador level poor
1) The swimming pool closed on Saturday for a private affair. People stay at this hotel to use the pool on the weekends. It was suppose to open on Sunday morning at 9 am. It did not open until after 1 PM. 2) The hotel had no bananas for breakfast for 4 days. They were out of stock. In Honduras? 3) The food provided for Ambassador Club was very low quality. Stale bagel with slight cream sceese and I think a smal piece of smked salmon. Chicken thigh pieces rather than chicken breast pieces in a mixture of peppers and onions and some sauce. Quiche that was dry and so thin it was mostly crust and nothing else. Beef on a stick that was dry and had no flavor. IT was brought to the Chef;s attention and he said it was fine and they should be happy with it.
4) I always liked this Hotel. It was a bad week and needs to improve.
19 April 2014
Rated 5.0 out of 5.0 by luis4444 Great stay - will return
Very clean hotel. TheSuhi bar was excellent. The rooms were clean, and modern.
14 April 2014
Rated 4.0 out of 5.0 Ambassador
Good experience but I didn't receive the gift for being an ambassador member.
12 April 2014
Rated 4.0 out of 5.0 by Albertom78 Air conditioning not working
Main restaurant have air conditioning g not working And this is terrible for Honduras weather. Even I asked several times to management to turn it on I never got it.
I have a claim due to sheets cleaning and send to management.
I feel a little disappointed from you after being a long time customer at this place.
Not sure to come back in next trip, I should try new hotels in San Pedro.
08 April 2014
Rated 5.0 out of 5.0 by TmoRo Beautiful hotel and excellent service
I've stayed at this hotel several times and each time I am thoroughly satisfied! The staff is so kind, hospitable and offer quality customer service. The hotel is beautiful, safe, clean and comfortable. They have all the amenities you could want or need. And the food is fantastic! I hope to always stay at this hotel when I visit Honduras!!
14 March 2014
Rated 5.0 out of 5.0 by Humanista Muy buena experiencia
La atencion y entrega de servicio a los clientes por cada uno de los colaboradores del hotel es excelente, tratan siempre de provocar la mejor satisfaccion en la estadia del hotel
12 March 2014
Rated 5.0 out of 5.0 by DAWE New management
I welcome the new General Manager who seems to be dedicated to elevate even more the standard of the hotel and the quality and variety of the food that were somewhat let down under previous management.
Very kind and service oriented staff all over the hotel.
10 March 2014
Rated 5.0 out of 5.0 by enjuam Good experience
Really enjoy this time in your hotel, my travel was for business however I feel very good
08 March 2014
Rated 5.0 out of 5.0 by Delgafe International sales manager
Excellent place to stay, I would definitely stay at this location again and recommend it to my friends
25 February 2014
Rated 5.0 out of 5.0 by DAWE another amazing stay
Above all the service is the strongest point of this hotel.
This does not mean that the rest is not up to a 5 star hotel.
The food has much improved since my last visit in November 2013. However the lounge could get more refined food between 6 and 8 pm.
27 January 2014
Rated 5.0 out of 5.0 by Moshehaim Excellent
I feel very satisfied in my experience like a guess in the Inter continental Hotel in San Pedro Sula, Excellent job
07 January 2014
Rated 2.0 out of 5.0 by turcomora Not impressed at all
Spent three nights there for business and was not impressed at all. Staff were very direct and short. No valet, horrible parking situation, no bellboy there to help with bags even though there were like ten employees sitting outside. Food was average and so was the room. They had parties going on during my stay that lasted well past midnight and I could hear everything in my room on the second floor. I had a much better experience at the Intercontinental in Tegucigalpa.
02 January 2014
Rated 5.0 out of 5.0 by Daniel22 Great value for a very comfortable hotel
This hotel is conveniently located in downtown San Pedro, it is next to a large mall, and it has a nice space to rest, meet, and have some fun. All this with the comforts of a clean and well mantained property.
01 January 2014
Rated 4.0 out of 5.0 by catracho Great Experience
Hotel staff were very friendly, hotel very clean, housekeeping did an outstanding job. I will stay here again.
31 December 2013
Rated 5.0 out of 5.0 by indioxatruch the best experience!!!!
in just three times I've been to this hotel ecelente, I felt all the comfort and excellent service as well as the attention and friendliness of the staff make you feel, more than at home!
25 December 2013
Rated 5.0 out of 5.0 by CarmenMar Great place to stay
Great bead, food and tranquility very clean room, the staff was very gentle
12 December 2013
Rated 4.0 out of 5.0 by HugoE Experiencia a Recomendar
Las atenciones y el hotel siempre fueron excelentes, es ideal recomendar este hotel para manejar como centro para visitas a diferentes lugares cercados de San Pedro Sula. ya que excelentes destinos que visitar bastante cerca, como ser Copan Ruinas, Tela, Puerto Cortes, Omoa, siempre usando de sede el Hotel Real en San Pedro Sula.
06 December 2013
Rated 5.0 out of 5.0 by Connaisseur HOME AWAY FROM HOME
My frequent stays at the Real San Pedro Sula have taught me that a Hotel of quality - such as the case is - can easily become a home away from home. From the minute you arrive, the staff in all areas greets you, and welcomes you as an old friend or a family member. It is gratifying to experience this sort of relationship that makes you feel at ease, and as comfortable as you can feel in your own home.
I wish to thank each and every one of your employees who, with their kindness and positive attitude, make me reserve a room at the Real San Pedro Sula every time I wish to get away from the daily routine for a relaxing week-end in the comfort of your Hotel.
04 December 2013
Rated 5.0 out of 5.0 by Stewie1234567 The Executive Floor
The Hotel is located in a quiet area of town and shares the same car park with a small mall. The lobby area is modern and the staff give me a warm welcome. The pool area is on the ground floor and it is very well laid out beside the gym and sauna. The problem with using the sauna is that there does not appear to be a private changing area. The rooms are not large but adequate and very well furnished, the bathroom is quite small, but there is a bath. The executive lounge is more like a breakfast room and there is no lounge seating. The snacks that are free between 6pm to 8pm are unimaginative, on the plus side drinks are unlimited and the executive lounge is open to 10pm, so you could have dinner and return for free drinks ! The restaurant is excellent and I had a fillet Mignon which was spot on, as was the service. Room wifi is $12 a day, however there is a free computer in the executive lounge. A 50 Limpera ($2) taxi ride will take you to a modern supermarket. Breakfast is included in the Executive room price so do not take it as an add on.
18 November 2013
Rated 5.0 out of 5.0 by Yany77 Confortable bed and great food
Many thanks for all attentions to us, your hotel is excellent for vacation or business time.
So great service.
16 November 2013
Rated 5.0 out of 5.0 by babyelf Don't hesitate!!
Beautiful hotel, clean! Prices on site reasonable for food/drink. Huge shower towels. Mall next to hotel.
13 November 2013
Rated 1.0 out of 5.0 by Prash0609 Losing IHG standards
Intercontinental San Pedro Sula is losing IHG standards to become a normal hotel property. I am a Platinum member and had to check in at regular counter after a wait, was given a room with AC not working, no bottle of water provided.
The staff takes endless time to process bills inspite of prior intimation. The bath and basin fittings have water leakage all the time. This Hotel needs big time overhauling.
04 November 2013
Rated 5.0 out of 5.0 by Melendez1 La mejor Vacacion en Honduras
Buena atencion, personal super profecional, amables,y respetuosos. perfecto para ninos y adultos ...restaurante disponible hasta tarde en la noche no fue nesesario salir para disfrutarun buen Happy Hour...
23 October 2013
Rated 5.0 out of 5.0 by DAWE Friendly staff
This hotel has the perfect location, comfortable rooms and exceptional staff whether at the reception, the restaurant, the housekeeping. It is a pleasure to stay at the San Pedro Intercontinental.
22 October 2013
Rated 5.0 out of 5.0 by Ray50 Mr.
almost Everything was perfect except one situation that took place on Sunday about 2.30 am the girls were staying on the 6th floor, they were drunk and were using obcene language towards me and my roommate you sholud be more careful about the kind of people you let stay there, I notified this situation to the front desk but they were unable to give a answer.
09 October 2013
Rated 5.0 out of 5.0 by Colorguy First Class without the Price Tag of First Class
This hotel is really top notch. The people are friendly and helpful. The food is exceptional and low cost. There is any service you can think of available from the hotel. Great restaurants, large conference rooms and located in a very safe area of town. I was pleasantly surprised to get this nice of a room at the cost they quote.
23 September 2013
Rated 5.0 out of 5.0 by Ciervo Excelente, mejro hotel de San Pedro Sula
El mejro hotel en San Pedro Sula, me hospedé durante el jeugo México vs Honduras y aun cunado la delegación mexicana estab hosepdad ahí, nunca dejaron de ofrecer al resto de clientes un trato de primer nivel, desde e los choferes, recpecionistas, todo de gran nivel, muy bine ubicado, lo recomiendo ampliamente
23 September 2013
Rated 5.0 out of 5.0 by DAWE Fantastic stay
Now that the hotel has hired an outstanding culinary chef I expect the food to be more varied with more original recipes.
10 September 2013
Rated 5.0 out of 5.0 by MarcBG Great Stay and wonderful food!
This is certainly the best in SPS. The staff is well trained and most attentive to your requests, needs. The food in both restaurants is super and so is the service and variety on the menu. Highly recommendable!
27 August 2013