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Rated 4.4 out of 5 by 146 reviewers.
Rated 5.0 out of 5.0 by Excelente servicio del personal El servicio de todo el personal del hotel es excelente, muy amables. Tienen muy claro el trato a los huéspedes. 04 July 2014
Rated 5.0 out of 5.0 by Great service Great staff!!! made my stay very plesant at all times...special thanks to ALBERT the front desk supervisor. 28 June 2014
Rated 5.0 out of 5.0 by outstanding service I have always encounter the best genuine service, the best restaurants and the best people in This Hotel than all the hotels together i have travel around the world in many years. Thank you to all of you. 27 June 2014
Rated 4.0 out of 5.0 by 3 visit - money issues again This was our third stay at Intercontinental Real San Salvador. Again, we had an issue with what we were being charged. As members of the IHG rewards club, the second person stays free in the room (normally a $15 charge). I battled this extensively when checking in, even showing the email conformation showing the second person was free. They even had me forward them the email and told me it would e taken care of. However, upon checkout, they were still trying to charge us $15 per night for the second person (of course, it was a different staff upon checkout). We went through the whole process again, insisting we pay what they said was owed. As time time it was taking to check out was excessive, we knew we would be lat getting to the airport. I finally had to bring up their own website and show them where it states the second person was free. We were about ready to walkout, when they agree to drop the extra charge. This is crazy to have to fight over confirmed, reservation prices. 24 June 2014
Rated 5.0 out of 5.0 by Outstanding Hotel Hotel staff is very professional and courteous. Facilities and rooms are immaculate. 22 June 2014
Rated 4.0 out of 5.0 by Not as good as usual There were many youngsters also in the IHG Priority floor making a lot of noise, making phone calls on the corridor and slamming doors. It seems it was a yudo tournament, but the overall experience is more a 3 stars hotel. The rest of the services were very good. 21 June 2014
Rated 5.0 out of 5.0 Atencion del personal agradable y simempre placentera El hotel cubrió todas mis expectativas al contar con personal que siempre estuvo atento a los requerimientos solicitados; así como también siempre puntuales en toda ocasión 18 June 2014
Rated 4.0 out of 5.0 by Habitación confortable Muy buena ubicación, un entorno agradable. La tarifa que pagué durante mi estancia fue bastante alta, debería haberse incluido minimamente el desayuno, sin embargo se me dijo que nó lo estaba, que me invitaban a tomar un desayuno por US$19,00 nunca supe si ello incluia impuestos. Creo que ahí hay una falla, hoteles de la misma condición, aun con precios inferiores incluyen el desayuno y de excelente calidad, me parece que ahí hay una política errada por parte de los directivos de esa unidad hotelera. 17 June 2014
Rated 5.0 out of 5.0 by My home away from home I highly recommend this hotel. It is an amazing and welcoming experience every time I stay here. The hotel staff are extremely friendly and inviting. They make you feel as if you are their honored guest. If I could, I would stay at this hotel every time I travel. Fantástico!! 17 June 2014
Rated 5.0 out of 5.0 by BEST HOTEL It is the best hotel. Everything is amazing. Safe, clean, beautiful rooms and the staff is amazing. 17 June 2014
Rated 5.0 out of 5.0 by Great location, lively international feel. This hotel was an excellent value for us, and the location is what really makes this place. The inside layout makes the place feel lively. It is spotless, clean, very attentive, professional, and curteous personell and staff. You can walk across the street and be in a mall that has all kinds of restaurants and shopping areas. Restaurants like Tony Romas, Mister Donut and a full food court of all kind of places to eat. The lobby is grand and very attractive. There is even a place to drop off your laundry if you don't want to have it done in the hotel. Very excellent place. Best in San Salvador I have stayed. 17 June 2014
Rated 5.0 out of 5.0 by Me siento como en mi casa Me encanta el servicio, cada vez que me quedo me siento como en mi casa. Me ayudan en mis necesidades, lo recomiendo al 100% uno de los mejores hoteles de la región. 14 June 2014
Rated 5.0 out of 5.0 by Great Service and Steakhouse Best Brazilian steakhouse around.. and a third the price of Texas. Love the remodels fitness Center with modern equipment. Massage was also good, just wish it lasted longer. 13 June 2014
Rated 4.0 out of 5.0 by Buen hotel Excelente hotel, lo unico que cambiaria de mi estadia seria los productos del baño. Para viajes de negocios trato de empecar lo menos posible por lo que uso el shampoo y jabones del hotel. En este caso la calidad de stos productos fue muy mala para un hotel de esta categoria. 12 June 2014
Rated 5.0 out of 5.0 by Excelent Hotel all around I really liked the InterContinental San Salvador Hotel during my stay. The hotel personnel were very professional and cared to all my needs and when it comes to the food selection I can tell you that I am very satisfied and I do highly recommend the hotel to anyone that is visiting El Salvador that want to be treated with professionalism. 11 June 2014
Rated 5.0 out of 5.0 Excelencia La mejor experiencia en hospedaje, una calidad sorprendente en todos sus puntos de atención y confort... 10 June 2014
Rated 5.0 out of 5.0 by Como en mi casa! Hace muchos años me hospedo en este hotel, que además de sus excelentes instalaciones tiene un personal excepcional en el trato y atenciones. Recibo un trata personalizado que considero invariable para mi trabajo. FELICITACIONES! 10 June 2014
Rated 5.0 out of 5.0 by Como en casa Excelente trato del personal, buena ubicación. Buena relacion calidad-precio 04 June 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. The hotel was overall excellent. I felt safe and well looked after. Very clean tidy and professionally run combined with a guest experience that I can recommend. 04 June 2014
Rated 5.0 out of 5.0 by EXCELENTE SERVICIO EN TODAS LAS ÁREAS La experiencia de mi hospedaje en el Inter San Salvador fue absolutamente positiva y de alta calidad! La recomiendo a quienes deban visitar esa ciudad. 02 June 2014
Rated 5.0 out of 5.0 by Fin de semana espectacular Experiencia inolvidable: me hospede en el hotel de viernes a domingo y ha sido uno de los mejores fines de semana de mi vida el viernes por la noche tuve una cena romántica con música bossa nova de fondo, una noche de descanso espectacular en una cómoda cama bajo sabanas suaves y espectacular desayuno bufete, y un excelente room services que mas se puede pedir exelente lugar de descanso. 21 May 2014
Rated 5.0 out of 5.0 by Confirma mi preferencia por los hoteles Intercontinental Todo estuvo muy bien, sin embargo quiero destacar la atención del Club que fue excepcional en todo 20 May 2014
Rated 3.0 out of 5.0 by Terrible Last Impression I have spent over 30 nights at this property in the last 10 months with zero problems. My last night of my last stay, something was taken from my room. Nothing was done by management or staff to rectify the situation. I recently received an email saying that the item that was taken was not taken, implying I am lying. I'm very disappointed, and after spending a significant amount of time at this property, the poor experience and violation of my space has made me reconsider my choice of hotel when I return to San Salvador next month. 19 May 2014
Rated 1.0 out of 5.0 by No vuelvo a contratar sus servicios Señores Intercontinental. Suelo viajar bastante y había decidido utilizar IHG en lugar de otra cadena bastante conocida, principalmente por curiosidad, sin embargo no hay duda que cambiaré de vuelta a la cadena anterior al nada más pasar mi próxima estadía, que desafortunadamente ya tenía reservada con IHG. Cómo es posible que si de igual manera me voy a quedar con ustedes, no asignen puntos IHG por el solo hecho de que la reserva la hago vía una agencia de viajes? Al final del día el pago es el mismo y el hotel me va a alojar igualmente. Por cierto, de los intercontinentales donde me he alojado, este era el más sucio, el baño apestaba a humedad. 28 April 2014
Rated 5.0 out of 5.0 by Saludos Un buen lugar para descansar. Las opciones de restaurant son perfectas. 07 April 2014
Rated 4.0 out of 5.0 by Thanks It is a good experience in San Salvador. Thanks for all attention specially in Italian Restaurant. 31 March 2014
Rated 5.0 out of 5.0 by Excelente estancia Primero los salvadoreños en general son muy amables, en este hotel se verifica el dicho. Gente profesional y siempre con la sonrisa. Segundo, para nosotros los viajeros frecuentes es de suma importancia que el desayuno este listo en la hora anunciada. Aqui a las 6:00 AM todo estaba listo y pudimos salir a la hora prevista: excelente experiencia. Recomiendo a este hotel Gracias al personal por su profesionalismo, calidad que falta mucho en America Latina. 23 February 2014
Rated 1.0 out of 5.0 by Muy Mala Experiencia Mantuvieron el hotel sin agua en los servicios sanitarios durante 45mins, "sin previo aviso a los huespedes", al reestablecer el servicio de agua l amisma estuvo saliendo con olor desagradable y color café durante aproximadamente 30 mins más... Esto ocasionó que perdiera reuniones de trabajo por el retraso. Dí aviso de inmediato del probelma sin obtener solución. Solicité hablar con la Gerente y entregué a ella misma un amuestra de la calidad de agua que estaba saliendo. No obtuve una solución ni retribución relacionada con la pésima experiencia y pérdida ocasionada... 17 February 2014
Rated 5.0 out of 5.0 by Services and Staff support Excellent hotel for business and meeting, great place. The restaurant staff was very professionals 10 February 2014
Rated 3.0 out of 5.0 by Confortable and secure place Was awful, because the second night someone around my room was smoking and the I felt the odor in my room. Then the bathroom was with problem with the toilet. 03 February 2014
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InterContinental San Salvador-Metrocentro Mall

  • Blvd De Los Heroes
  • San Salvador , 544
  • El Salvador
  • Front Desk +5-03-22113333

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, Spanish

Pet Policy

Contact hotel for details
  • Local Time

    4:31 AM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      1:00 PM

    Currency

    • US Dollar $ (USD)

    Accessibility

    • 3 Room(s) with Accessibility Standards
    • Parking