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  • 1 888 IC HOTELS
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Rated 4.4 out of 5 by 376 reviewers.
Rated 5.0 out of 5.0 by Long enjoyable week in Paradise ! Had the most amazing three day stay. Each and every member of staff from the Conceirge, Reception, Cleaner, Room Service, Pool Bar were friendly, attentive and professional . My room was lovely and clean with the most comfortable bed and beautiful views . Can I come back now please ? 04 March 2015
Rated 4.0 out of 5.0 by Excellent staff I just organised a surprise 40th birthday weekend for my sister, and everyone absolutely loved everything about the resort. So much so, that we're all planning our next weekend away. A special mention to all of the staff - they were friendly, helpful, polite and respectful - at all times. Highly recommend this hotel. 04 March 2015
Rated 5.0 out of 5.0 by Treated like a VIP Hotel staff were amazing, nothing was too much trouble. The ability of the staff to anticipate your needs was impressionable. The comfort of knowing staff were never far away for last minute things was great. The service from the staff who seemed like family was exceptional. A great team at the InterContinental! 04 March 2015
Rated 5.0 out of 5.0 by Staff were excellent Very satisfactory overall. Enjoyed our stay would recommend to family and friends 04 March 2015
Rated 4.0 out of 5.0 by Good Service Yes we had a great week end caught with friends that we had not seen for a few years, the Wedding was great ,sorry I thought we were going to some place a bit more up market. 03 March 2015
Rated 5.0 out of 5.0 by Friendly, courteous and efficient staff No matter how good the hotel is (and Sanctuary Cove Resort is very good), its the people that makes the difference. We were made welcome throughout the stay by every staff we came in contact with to make it an enjoyable and memorable stay. 01 March 2015
Rated 5.0 out of 5.0 by Caring, professional and very attentive staff This is an excellent location, beautiful surroundings and a great place fora couple or family to relax and unwind. Definitely felt like it was in another world. 27 February 2015
Rated 3.0 out of 5.0 by GREAT LOCATION IF ONLY IT WAS CONSISTENT Great location and property BUT it does not really work well. Yes the Gold Coast is a summer experience, but it is tropical, I was there during a cyclone, very wet, none of the rooms connected - so it was out in the rain with an umbrella, slipery paths. Lots of umbrellas offered, housekeeping would move the one outside my door - so to get an umbrella would have to get wet - great when you are heading to a business meeting, even harder when wearing glasses. Food service was pretty average, breakfast very expensive for stuff all on offer. Slow service at the egg stations and check in desk at breakfast. Lunch to get a sandwich took almost 1 hour. Ate dinner twice, the first night staff very good, the second night the staff good but ruined by the snooty attitude of the matre'd looked down his noise as me, placed me next to the kitchen. Yes get over it, some of us need to travel alone and there eat alone - - room service gets very boring. If the weather was better i would have got in the car and gone somewhere else. This is from someone who spendt 35 nights in Interconts during 2014. Laundry service woeful, would have been cheaper to get my shirts drycleaned away from the resort - apparently the hotel only offers standard service but charges at express. Out of character from other hotels of this brand 26 February 2015
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InterContinental Sanctuary Cove Resort

  • Manor Circle
  • Sanctuary Cove , 4212
  • Australia
  • Front Desk +61-7-55301234

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, Spanish, French, Hindi, Japanese, Turkish

Pet Policy

Service animals and guide dogs are allowed. No other pets are allowed.
  • Local Time

    10:44 PM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      11:00 AM Late Check out Available
    • Evening Reception Desk Open

    Currency

    • Australian Dollar $ (AUD)

    Accessibility

    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking