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  • 1 888 IC HOTELS
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Rated 4.4 out of 5 by 370 reviewers.
Rated 5.0 out of 5.0 by Caring, professional and very attentive staff This is an excellent location, beautiful surroundings and a great place fora couple or family to relax and unwind. Definitely felt like it was in another world. 27 February 2015
Rated 3.0 out of 5.0 by GREAT LOCATION IF ONLY IT WAS CONSISTENT Great location and property BUT it does not really work well. Yes the Gold Coast is a summer experience, but it is tropical, I was there during a cyclone, very wet, none of the rooms connected - so it was out in the rain with an umbrella, slipery paths. Lots of umbrellas offered, housekeeping would move the one outside my door - so to get an umbrella would have to get wet - great when you are heading to a business meeting, even harder when wearing glasses. Food service was pretty average, breakfast very expensive for stuff all on offer. Slow service at the egg stations and check in desk at breakfast. Lunch to get a sandwich took almost 1 hour. Ate dinner twice, the first night staff very good, the second night the staff good but ruined by the snooty attitude of the matre'd looked down his noise as me, placed me next to the kitchen. Yes get over it, some of us need to travel alone and there eat alone - - room service gets very boring. If the weather was better i would have got in the car and gone somewhere else. This is from someone who spendt 35 nights in Interconts during 2014. Laundry service woeful, would have been cheaper to get my shirts drycleaned away from the resort - apparently the hotel only offers standard service but charges at express. Out of character from other hotels of this brand 26 February 2015
Rated 5.0 out of 5.0 by Great beds, pillows and beautiful soft linen ! Lovely Hotel. Close to all the attractions in the area. 25 February 2015
Rated 5.0 out of 5.0 by Upgraded to the Manor suite for our wedding anniversary The moment we checked in we were treated to the best experience we have ever experienced The staff were amazing and the Manor Suite was outstanding to say the least 25 February 2015
Rated 4.0 out of 5.0 by Great venue for leisure and business I was impressed with the staff at the Intercontinental. The hotel was nice and a good location. 25 February 2015
Rated 5.0 out of 5.0 by Quality Hotel in an impressive location Quiet, large rooms in small blocks spread throughout well maintained grounds. Staying during the effects of the outer edge of Cyclone Marcia meant that a dry walk to our room through the gardens was not possible, but umbrellas were available outside the room. This is one of the most impressive hotels I have stayed at in Australia,.delivering high quality food and excellent service. I have no hesitation in recommending a stay here. 24 February 2015
Rated 5.0 out of 5.0 by Excellent Staff From our arrival at Sanctuary Cove to our departure the whole staff were amazing and extremely helpful and polite. Donna and Peter were amazing. Thank You to you both. 24 February 2015
Rated 5.0 out of 5.0 by Beautiful Location This hotel is in a great location and set in beautiful landscaped gardens. The staff were all very professional and friendly. Restaurant food was very good and reasonable value although breakfast is a little expensive. Unfortunately it rained during our entire stay but the lagoon pool and bar areas looked fantastic. We will definitely return next time we visit this area. We were using IHG Rewards points for this stay so the value for money was excellent. 24 February 2015
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InterContinental Sanctuary Cove Resort

  • Manor Circle
  • Sanctuary Cove , 4212
  • Australia
  • Front Desk +61-7-55301234

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, Spanish, French, Hindi, Japanese, Turkish

Pet Policy

Service animals and guide dogs are allowed. No other pets are allowed.
  • Local Time

    10:37 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      11:00 AM Late Check out Available
    • Evening Reception Desk Open

    Currency

    • Australian Dollar $ (AUD)

    Accessibility

    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking