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Sanctuary Cove Resort

Rated 4.4 out of 5 by 237 reviewers.
Rated 5.0 out of 5.0 by Great Location Another very nice 4 day visit to the Intercontinental Sanctuary Cove. A great place to relax, with beautiful gardens and very friendly and helpful staff, especially Josh when you arrive, and Danielle and Georgia in the club. Our room had been refurbished, with new tiles and fittings in the bathroom, and some of the old and dated furniture replaced. Still some more to work to be done in various parts of the property. Breakfast in the Cove is always a good way to start the day. The bacon, and the oven roasted rosemary mushrooms are the about the best that I have tasted. However the scrambled eggs are the worst I have ever had, as they were very dry, crumbly and tasteless. It is also good to see that there is a member of staff in the Club most of the time, and things have improved, however there is still room for some improvement. When going to the Club for a coffee during the day, the biscuits are not being put out and you have to ask for them. Who ever is responsible for putting together the cheese board for the evening canapés should know that six or eight slices of cheddar cheese 3cm x 3cm x 5mm thick, plus a large piece of blue cheese is not a cheese board. Also in the evening, the biscuits for the cheese board are sometimes forgotten. 29 August 2014
Rated 4.0 out of 5.0 by great location friendly staff made this an even better stay, I will be returning for sure 28 August 2014
Rated 5.0 out of 5.0 by A veg out weekend Came to Sanctuary Cove for a weekend celebrating a wedding anniversary, and wanting a gentle, quiet weekend to spoil ourselves. And we certainly got that! A lovely resort set in the quiet end of the Gold Coast, with beautiful grounds and outdoor facilities (not that we got to use them, as the weather was foul). And the food. The buffet breakfasts were superb, the simple things done very well. How often do you see tea made with proper tea leaves in a tea pot these days?! The Saturday buffet dinner was also very good. Just a shame that we couldn't do the 20 or so desserts justice, as we were so full. Looking forward to the next excuse to stay. 28 August 2014
Rated 5.0 out of 5.0 by sevice exellent staff in club lounge great great place staff great room a bit tired looking but enjoyed stay would go back without hesitation 28 August 2014
Rated 5.0 out of 5.0 by Comfortable and convenient Unfortunately it rained the whole time we were there so couldn't utilise many of the facilities fully. Could not fault the staff who were friendly and attentive from front desk, concierge, restaurant and house keeping. The hotel is located well for local tourist attractions and restaurants in the marina right next door offer a variety of dining experiences. 28 August 2014
Rated 5.0 out of 5.0 by Great Place To Chill Out Well having been there before, we found this a great escape. Left Newcastle at 6.15 and was having breakfast in the Resort at 9pm the same day. 21 August 2014
Rated 4.0 out of 5.0 by Bed very comfortable Room in general was nice and spacious, however very dated and could do with a long overdue make over 20 August 2014
Rated 5.0 out of 5.0 by Sanctuary Cove Stay The only problem I had with our stay was the hot water on the top level of the hotel (our room anyway) was not good enough. It took five (5) minutes to heat up and the pressure was not good. The other problem we had was that on our last day/night we were there our room cards stopped working. This was fixed straight away but it was an inconvenience that should not have happened. 19 August 2014
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Sanctuary Cove Resort
  • Manor Circle
  • Sanctuary Cove , 4212
  • Australia
  • Front Desk +61-7-55301234

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, Spanish, French, Hindi, Japanese, Turkish

Pet Policy

Service animals and guide dogs are allowed. No other pets are allowed.
  • Local Time

    12:18 PM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      11:00 AM Late Check out Available
    • Evening Reception Desk Open

    Currency

    • Australian Dollar $ (AUD)

    Accessibility

    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking