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Rated 4.4 out of 5 by 267 reviewers.
Rated 5.0 out of 5.0 by Great experience at a terrific hotel Being an ambassador member we were upgraded to a Queensland homestead room, this really made it a very enjoyable stay at this hotel. Staff were very good, room was comfortable, grounds well kept. We thoroughly enjoyed our stay and will be back in the future. 10 July 2014
Rated 5.0 out of 5.0 by Relaxing Weekend by all accounts We stayed here on a last minute decision as all other accomodation booked out . What a find! Relaxing and picturesque. Our lagoon view pool was perfect , quiet, just what I needed. All staff were helpful and knowledgable . Will definitely be coming back . Thank you for an enjoyable stay. 10 July 2014
Rated 5.0 out of 5.0 by A memorable weekend away! We recently had an overnight stay at the Intercontinental Sanctuary Cove Resort. We were first greeted by Shane at the front desk who was charming and friendly- who also informed us that we had been upgraded to a better room, which we were thrilled by! In our room we found a complimentary bottle of champagne and maccaroons- which just set the weekend off on a high note! We were blown away by the generosity and thoughtfulness of the staff. We did, however, have a slight challenge/conflict with the aircon unit. It had been set to a freezing temperature (on a very chilly afternoon) and we weren't able to change it's temperature at all. We phoned the front desk for support with the matter and a lovely female staff member immediately came to our room. Not only did she fix the problem, she then sent 3 complimentary beers to our room. Again, we were in awe at the thoughtfulness of the staff at Sanctuaruy Cove. I have already told a number of friends about my amazing experience (and delicious breakfast!) at the Intercontinental and cannot wait for my next stay! 09 July 2014
Rated 5.0 out of 5.0 by Great Leasure Break! i stayed here with my wife before and after the GC Marathon in order to stay close enough from the race, but avoiding the busy city as we wanted to relax before and after the event. the overall experience was great and i hope to find another great excuse to come back soon. Regards 09 July 2014
Rated 5.0 out of 5.0 by Attentive Staff Surprised at how good the rooms were. Breakfast Buffet and service really was outstanding. Will definitely return. 09 July 2014
Rated 5.0 out of 5.0 by Great Getaway and friendly staff Fabulous stay at the resort. Staff were extremely friendly and could not do enough to help. Buffet breakfast is fantastic one of the best I have experienced in a hotel before. 06 July 2014
Rated 4.0 out of 5.0 by Work becomes pleasure It's not the first time I've run a training session at Sanctuary Cove - in fact I've been doing it for over a decade. But it becomes more enjoyable every time, perhaps because I value tranquility (and beautiful weather) more as each year passes. 05 July 2014
Rated 4.0 out of 5.0 by good golf club storage Pleasant environment making a good relaxing area to be and close to golf courses of good ,condition 03 July 2014
Rated 5.0 out of 5.0 by Sanctuary Cove My family and I went away as a Priority Privilege members . We were greeted warmly as we checked in at 7 pm on the first night and the feeling of welcome never left us till we departed 2 nights later . The grounds and pool areas were fabulous and we enjoyed the beach volley ball under a beautiful winter sun ! The beer after tasted even better ! Thanks Sanctuary Cove we had a ball. 03 July 2014
Rated 5.0 out of 5.0 by Excellent service Our overall experience at the hotel was excellent and the staff made us feel at home. 02 July 2014
Rated 5.0 out of 5.0 by Welcoming staff and great atmosphere The whole experience was most pleasurable. If I had any negative comment to make it would be that the bathrooms/guestrooms looked tired and are probably due for an upgrade. Having said that they were most comfortable we certainly enjoyed ourselves. 01 July 2014
Rated 5.0 out of 5.0 by Fantastic service from helpful and friendly staff. We would highly recommend staying at the InterContinental Sanctuary Cove Resort. It's close to great Golf Courses, shopping and we really enjoyed catching up with friends in the bar area. 30 June 2014
Rated 5.0 out of 5.0 by ICH Sanctuary Cove - Wonderful as always Great hotel, great staff, great location. The ICH Sanctuary Cove is a wonderful place to wind down, relax and enjoy life. Great for families, or a secluded getaway. The glitz of the God Coast is not far away if that's your thing, and you can return for a peaceful night's sleep in a comfortable room. 30 June 2014
Rated 3.0 out of 5.0 by Great concierge Comfortable bed but rooms need updating, concierge and staff service excellent. 22 June 2014
Rated 5.0 out of 5.0 by Family Friendly The staff makes this hotel. They were friendly, helpful and made the stay feel more personal than the usual large chain hotels. We have 3 children (3yrs, 7yrs and 10yrs) and they had a wonderful time with so many activities and space to be active. The kids club was great and allowed us to have an adults only dinner. There were only two disappointments with the stay - the pillows and quality of food. I found the pillows very dusty. The staff were very obliging with replacing them but even the replacement pillows were no better. As for the food, we dined at Cove, The Fireplace restaurant, in room dining, the beach bar and the club lounge. The quality was reasonable but for the standard of hotel and prices, I expected better quality (The Fireplace and beach bar) and more variety (at Cove). The Fireplace was especially disappointing compared to what we remembered from our previous visits. Overall, this was an easy family getaway which met everyone's needs. 21 June 2014
Rated 5.0 out of 5.0 by Amazing Hotel This is what you expect from IHG. The resort is relaxed and the staff are exceptional, willing to do anything for you. Rooms are being upgraded and you can see the difference. Club level is the best in Australia.Can't wait to go back. 19 June 2014
Rated 5.0 out of 5.0 by comfortable bed and great service we really enjoyed the stay staff were very helpful and the hotel was comfortable everything was very accessable 19 June 2014
Rated 4.0 out of 5.0 by A memorable experience . Our visit was made very enjoyable by helpful and friendly staff .Great location , very good restaurants .The dining experience at the Fireplace Restaurant was exceptional don't miss this restaurant .The golf courses at the Pines and the Palms are great - very testing but enjoyable . 17 June 2014
Rated 4.0 out of 5.0 by Pure Indilgence Great resort which oozes opulence but at a reasonable price. Excellent facility but probably a bit tardy for a 5 star resort. Rooms need a spark. 16 June 2014
Rated 5.0 out of 5.0 by Tea I enjoy a mug of tea every morning and find the cups provided in the room too small. A lot of hotels/apartments I have recently stayed at provided both cups and mugs. 16 June 2014
Rated 5.0 out of 5.0 by excellent resort, leisure I have been coming to this resort for abt. 25yrs. Excellent facilities 12 June 2014
Rated 5.0 out of 5.0 by Great service, Restaraunts excellent. Great place to stay. Even if local resident. Like getting away with out going away. Only negative is no free Wi-Fi. 12 June 2014
Rated 5.0 out of 5.0 by Fantastic Resort - a must stay in the Gold Coast Amazing resort, great atmosphere, lovely rooms. The "sand" pool is fantastic - very relaxing. Great for kids - lots of activities and close to Movie World. We will be back. 12 June 2014
Rated 4.0 out of 5.0 by AFGC 1 Great thank you for the stay it was a nice place with lots of nice views and plenty of wine. Thinking about it - you should fill the lagoon with wine and make the swim really nice, that way I would have more then 50 words to type. 11 June 2014
Rated 1.0 out of 5.0 by Poor experience We booked a room as we were guests for a wedding. We requested early check in as the wedding started at 2pm and we would have liked to have checked in prior. We ended up with a late check in-we couldn't check in until 4pm! When you pay for a room you are paying for the time from checkin-really they should have given us a partial refund as we lost an hour of time that we could have spent in the room. Very poor experience. 09 June 2014
Rated 5.0 out of 5.0 by Observations Since the opening of the hotel we have been frequent guests either for family gatherings, business or leisure. The present standard when compared to previous stays has improved. The hotel has an ambiance that has been maintained over the years and is very comfortable for all family members. it will be interesting to review the standards found when we travel overseas this year in comparison with the service offered by Sanctuary Cove. Of course it will be a relative comparison in the understanding of the composition and diversity of the IHG group. 06 June 2014
Rated 5.0 out of 5.0 by Great Resort Quiet, tranquil, and beautifully maintained resort. 02 June 2014
Rated 4.0 out of 5.0 by Beautiful surroundings and incredible staff The last time we stayed the property was Hyatt Regency, now Intercontinental. I am happy to say the experience was just as wonderful. The only negative was room service. Due to a miss communication the cost of 3 sandwiches and a bowl of chip was $66.00.. I thought this ridiculous. Apart from that, great surroundings, fantastic, helpful staff and an overall beautiful property. Will come again in an instant. 31 May 2014
Rated 5.0 out of 5.0 by Short excellent stay We stayed at The InterContinental at the end of a short "bush" holiday in South QLD. We enjoyed the attentive team. All very friendly indeed. We were well looked after and will recommend this hotel. 19 May 2014
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InterContinental Sanctuary Cove Resort

  • Manor Circle
  • Sanctuary Cove , 4212
  • Australia
  • Front Desk +61-7-55301234

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

English, Spanish, French, Hindi, Japanese, Turkish

Pet Policy

Service animals and guide dogs are allowed. No other pets are allowed.
  • Local Time

    6:06 PM
    • CHECK-IN

      3:00 PM

      11:00 AM Late Check out Available
    • Evening Reception Desk Open


    • Australian Dollar $ (AUD)


    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking