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Johannesburg Sandton Towers

Rated 4.4 out of 5 by 39 reviewers.
Rated 5.0 out of 5.0 by Very nice hotel with a great Club! Stayed at this hotel for four nights. As platinum Ambassador member I received an upgrade to the Club level (three top floors of the hotel). This hotel has a very unique Club, I must say, with an excellent service from all members of staff. The hotel itself is very good regardless of the Club level, but I do recommend to book a room from the Club level at this property. The hotel is located within a short distance of Sandton train station which is a great way to get to JNB airport. And do not worry about luggage as the hotel offer a free shuttle to the station (2 min drive, at most). The streets nearby the hotel felt very safe to me even at night. One might need to use a taxi to get to many places, but there are a few good restaurants within walking distance as well. Not the mention a big mall. Again, the staff well all very good on the Club level and I had a wonderful stay. 28 January 2014
Rated 4.0 out of 5.0 by Excellent location and excellent service Elvis at reception, an absolute asset to the hotel with such excellent customer service. 02 January 2014
Rated 5.0 out of 5.0 by Amazing Stay Family stayed here for 3 nights. The hotel is really quite beautiful. We are Gold members and were upgraded to the Executive floor on the 27th floor. Room was more than adequate - Nice clean large bathroom and a view to die for. The staff is what makes this hotel an outstanding choice. From the staff at the lounge on the 27th floor to the concierge and the doormen, everyone was professional and nothing was too much trouble. This hotel really offers outstanding service! The only downside was the wifi but I could live with it. 12 December 2013
Rated 5.0 out of 5.0 by Service impeccable. Professional and pleaseant staff The Service is great. I Can recommend the hotel to all my friends 09 December 2013
Rated 5.0 out of 5.0 by A Great Hotel in South Africa I was please with the overall customer service of this property. The staff was super helpful and the location is great. I highly recommend this property if you are staying in South Africa. 06 December 2013
Rated 2.0 out of 5.0 by Mediocre The room was comfortable enough but the service was rather poor, especially for an InterContinental brand. We stayed two nights on the way to and one night on the way back from a safari and both times, check-in and check-out were a hassle. For the number of staff standing around, the ones who actually help seemed to lack training and experience. I expected more from an InterCon. 30 November 2013
Rated 4.0 out of 5.0 by Credit Card Authorization & Cancellation The hotel needs to review its policy on credit card authorizations. It's not right to take an authorization that covers 150% of one's expected hotel cost. This is the only downside of my last 2 stays at Intercon Sandton Towers. From my second experience, it doesn't seem to me that either management cares about this, because I made the same point during September 2013 stay, but nothing was done about it. Also, cancelling authorizations should be instant and not 48 hours, with all the long process described by the front-desk people. 17 November 2013
Rated 5.0 out of 5.0 by "Stolen" Cameras I was in JHB on business and had to record data on two cameras. I guard these cameras like children and almost never let them out of my sight when they have data on them. When my wife and I checked out on Saturday morning the camera bag was missing. It is the size of a small rucksack and not easy to miss. We turned the room upside down and I then realized that the camera bag had been stolen. I reported the theft at Reception and the Security Manager (MG) came to my immediate assistance. He was extremely thorough and methodical and we checked the rental vehicle and the room. He then checked the security tapes and could see me entering the room with the bag. He suggest that my wife and I have breakfast while he did the investigation. He checked key logs and scanned the passage security cams. After only a few minutes he joined us at the breakfast table to break the news: the bag had entered the room, but there was no evidence that the bag had ever left the room. I felt mortified, then a thought struck me, let me check inside the packed bags. Guess what - I found the missing cameras! Inside a packed suitcase. My sincere gratitude to IHG for the professionalism of the security manager. The staff were also supportive and did not make me feel like an idiot when the mystery was solved. We often stay at this hotel and will continue to do so in the future. I can recommend this hotel to fellow travelers without hesitation. 12 November 2013
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Johannesburg Sandton Towers
  • Corner Of Maude & 5th Street
  • Sandton , 2146
  • South Africa
  • Front Desk +27-11-7805555

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

Afrikaans, English, French

Pet Policy

Contact hotel for details
  • Local Time

    7:24 AM
    • CHECK-IN

      2:00 PM

      11:00 AM Late Check out Available
    • Evening Reception Desk Open


    • South African Rand (ZAR)


    • Service Animals Allowed
    • 2 Room(s) with Accessibility Standards
    • Parking