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Santiago

Rated 4.2 out of 5 by 106 reviewers.
Rated 5.0 out of 5.0 by Clean rooms , comfortable bed awsome service I can sincerely share with you how wonderful the Intercontinental Santiago is. You will have a wonderful experience in this hotel . The staff is so ready to attend to your every need. Visit and enjoy!!!!!!!!!!!! 26 September 2014
Rated 2.0 out of 5.0 by Santiago IC hotel On first view it seems like a very nice hotel, but after staying for a week I had numerous problems with the rooms themselves that took a long time to resolve or was not resolved at all. 23 September 2014
Rated 5.0 out of 5.0 by Best IHG staff in the system As an Air Crew member, Quality of sleep is always a factor. It is always a wonderful stay. 22 September 2014
Rated 5.0 out of 5.0 by heating system does not work I had problems with the heating system...looks like it is in all the rooms.....only complaint.... 16 September 2014
Rated 4.0 out of 5.0 by Negocios cerca Facilidad en ubicación en el sector empresarial,Facilidad en ubicación en el sector empresarial,Facilidad en ubicación en el sector empresarial,Facilidad en ubicación en el sector empresarial,Facilidad en ubicación en el sector empresarial,Facilidad en ubicación en el sector empresarial, 15 September 2014
Rated 4.0 out of 5.0 by Santiago After having my luggage lost on the flight, I arrived at the hotel. The check in was too slow, but to be fair, as soon as I made the team aware of the issues, they did everything they could to make my stay comfortable. Internet services were a bit slow, but the team again did what they could to help. Overall a good, safe and clean hotel. 14 September 2014
Rated 1.0 out of 5.0 by Estadia que esperamos olvidar algun dia Tuvimos muy mal servicio. Salía agua sucia e intermitente a la llegada. (Lo solucionaron). EL hotel no tuvo agua caliente durante un día. (nos tuvimos que bañar en la mañana con agua fría). La segunda noche tuvimos un ruido como de una bomba de agua, que no nos dejo dormir. Y el hotel no pudo solucionar. Parte del personal no fue servicial y no fue atento y comprensivo con las quejas mostradas. El internet tuvo problemas. Nunca tuvimos información, aclaración o disculpa de alguna persona del hotel. Si no pido hablar con el gerente, ella nunca nos da la cara. Es un hotel que no cumplió con la calidad de un hotel intercontinental. 11 September 2014
Rated 5.0 out of 5.0 by Club Tower Santiago - Ideal for Bussines I stayed for almost a week at Club Tower Santiago IHG. Amazing experience. Excellent room, located Floor 16th with view to Cordillera. Very recomendable including the club lounge at happy hour time and for breakfast also. Staff is very helpfull also and raedy to help whenever you need Excellent experience!! 08 September 2014
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Santiago
  • Avenida Vitacura 2885
  • Santiago , CP7550024
  • Chile
  • Front Desk +56-2-23942000

  • Driving Directions
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  • Parking
   

Languages spoken by staff

German, English, Spanish, French, Italian, Portuguese

Pet Policy

Pets not allowed. Only service dogs allowed
  • Local Time

    11:07 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 1 Room(s) with Accessibility Standards
    • Parking