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  • 1 888 IC HOTELS
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Santiago

Rated 4.2 out of 5 by 115 reviewers.
Rated 5.0 out of 5.0 by Great stay I booked this a the last minute for a very quick business trip. At the end of a very long day I was pleasantly welcomed to the hotel and had a comfortable night before having to hit the sales trail again the following morning. 29 September 2014
Rated 5.0 out of 5.0 by Clean rooms , comfortable bed awsome service I can sincerely share with you how wonderful the Intercontinental Santiago is. You will have a wonderful experience in this hotel . The staff is so ready to attend to your every need. Visit and enjoy!!!!!!!!!!!! 26 September 2014
Rated 2.0 out of 5.0 by Santiago IC hotel On first view it seems like a very nice hotel, but after staying for a week I had numerous problems with the rooms themselves that took a long time to resolve or was not resolved at all. 23 September 2014
Rated 5.0 out of 5.0 by Best IHG staff in the system As an Air Crew member, Quality of sleep is always a factor. It is always a wonderful stay. 22 September 2014
Rated 5.0 out of 5.0 by heating system does not work I had problems with the heating system...looks like it is in all the rooms.....only complaint.... 16 September 2014
Rated 4.0 out of 5.0 by Negocios cerca Facilidad en ubicación en el sector empresarial,Facilidad en ubicación en el sector empresarial,Facilidad en ubicación en el sector empresarial,Facilidad en ubicación en el sector empresarial,Facilidad en ubicación en el sector empresarial,Facilidad en ubicación en el sector empresarial, 15 September 2014
Rated 4.0 out of 5.0 by Santiago After having my luggage lost on the flight, I arrived at the hotel. The check in was too slow, but to be fair, as soon as I made the team aware of the issues, they did everything they could to make my stay comfortable. Internet services were a bit slow, but the team again did what they could to help. Overall a good, safe and clean hotel. 14 September 2014
Rated 1.0 out of 5.0 by Estadia que esperamos olvidar algun dia Tuvimos muy mal servicio. Salía agua sucia e intermitente a la llegada. (Lo solucionaron). EL hotel no tuvo agua caliente durante un día. (nos tuvimos que bañar en la mañana con agua fría). La segunda noche tuvimos un ruido como de una bomba de agua, que no nos dejo dormir. Y el hotel no pudo solucionar. Parte del personal no fue servicial y no fue atento y comprensivo con las quejas mostradas. El internet tuvo problemas. Nunca tuvimos información, aclaración o disculpa de alguna persona del hotel. Si no pido hablar con el gerente, ella nunca nos da la cara. Es un hotel que no cumplió con la calidad de un hotel intercontinental. 11 September 2014
Rated 5.0 out of 5.0 by Club Tower Santiago - Ideal for Bussines I stayed for almost a week at Club Tower Santiago IHG. Amazing experience. Excellent room, located Floor 16th with view to Cordillera. Very recomendable including the club lounge at happy hour time and for breakfast also. Staff is very helpfull also and raedy to help whenever you need Excellent experience!! 08 September 2014
Rated 5.0 out of 5.0 by Servicio de primer nivel Fue una grata experiencia, ya que el hotel ofrece servicios de muy alta calidad y se esmera en que uno como cliente, desee regresar en su siguiente estadia. 03 September 2014
Rated 4.0 out of 5.0 by Good value Good hotel to saty at. Just what you expect from and InterContinental 03 September 2014
Rated 5.0 out of 5.0 by Buen Servicio Durante mis estadias en el hotel durante este año, ha sido realmente confortable la atención y el ambiente agradable del hotel. 02 September 2014
Rated 5.0 out of 5.0 by Amazing people and very comfortable Hotel is very neat and clean. A great service is offered by every employee. 02 September 2014
Rated 3.0 out of 5.0 habitacion la habitacion dejame mucho que desear por ser cadena intercontinental. el bano era chico, demasiado 01 September 2014
Rated 5.0 out of 5.0 by Cordialidad, atencion y comodidad Una excelente opcion para disfrutar de los viajes de negocios. 29 August 2014
Rated 5.0 out of 5.0 by Very comfortable bed Have a very pleasant stay at this hotel, room is very well furnished and has a very comfortable king size bed with top quality linens. 27 August 2014
Rated 5.0 out of 5.0 by All perfect Muy buena experienca. Personal amable y dedicado. Cuarto amplio y luminoso. 26 August 2014
Rated 5.0 out of 5.0 by Another Good Stay in Santiago 2nd trip to Santiago this year - Intercontinental delivered consistent room quality and services. Plenty of good food near-by. 26 August 2014
Rated 2.0 out of 5.0 by Centrally located Quite disappointing. The rooms in the standard part of the hotel were poorely maintained. Appeared warn out, no better than 3 star. The priority wing is newer, however the rooms are dark and unless I had a corner room with 2 windows, I could not stand them. The food is average. The only restaurant of quality, the Asian, does not charge to the room. The Priority club access is too expensive for the little variety of food, standard drinks and generally poor quality of wine. The hotel is overpriced for what it offers, nowhere close to what I would expect from the Intercontinental. Sorry. 15 August 2014
Rated 5.0 out of 5.0 by Five Star Service Enjoyed a weekend with family (four rooms). Staff were very helpful and professional. Nice rooms, bathrooms are luxurious. Would be great if the club lounge were available more hours. Very close to a huge number of good restaurants. 15 August 2014
Rated 3.0 out of 5.0 by Mal Servicio y Calidad de Habitacion Considero que un Hotel de la categoria del inter deberia tener mejor servicio, calidad, atención al cliente, pero la experiencia en el Inter de Chile es regular. 11 August 2014
Rated 4.0 out of 5.0 by Agradable estadía Al llegar al hotel, el recibimiento del personal fue muy agradable, las indicaciones fueron claras para que no quedara dudas al respecto. La habitación es acogedora ideal para un buen descanso. 08 August 2014
Rated 4.0 out of 5.0 by Confortable stay and great meals I travelled for a short visit during a meeting and was a wonderful experience, amazing room, splendid bathroom and amenities, I could sleep wonderfully and have great meals 05 August 2014
Rated 5.0 out of 5.0 by Good location and well equipped very nice room and excellent staff. Highly recommended. 29 July 2014
Rated 1.0 out of 5.0 by Mala estadia en el Intercontinental Las Condes Santiago de Chile Sufri frio en la habitacion porque no funciono el aire acondicionado ni el agua caliente el la ducha. Reclame por ambos servicios pero nadie los soluciono. 26 July 2014
Rated 5.0 out of 5.0 Grata estancia en Santiago de Chile. Me sorprendió muy gratamente la cortesía de su personal en el restarurante 2920 así como la paciencia y experta asesoría del Concierge al decidir el tour a Isla Negra. 26 July 2014
Rated 5.0 out of 5.0 by Very nice hotel While the building is not new the staff are making this a very comfy and pleasant place to stay. There are some issues--the thermostats and a/c need updating here and there.. But the hotel in whole is clean and comfortable. Again the people that work there seem genuine, concerned, friendly and professional. 26 July 2014
Rated 5.0 out of 5.0 by Servicio excelente y sorprendente Asistí a una reunión académica celebrada en este hotel y sus instalaciones, servicio, personal fueron de muy buen nivel 26 July 2014
Rated 3.0 out of 5.0 by Great location close proximity to many restruants and shopping I did have an issue during my last stay with no hot water for a shower. 24 July 2014
Rated 5.0 out of 5.0 by Servicio excelente, atención de primera Siempre es una excelente experiencia hospedarme en el Intercontinental, te hacen sentir una persona importante y siempre están atentos a cumplir los requerimientos. 21 July 2014
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Santiago
  • Avenida Vitacura 2885
  • Santiago , CP7550024
  • Chile
  • Front Desk +56-2-23942000

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, Spanish, French, Italian, Portuguese

Pet Policy

Pets not allowed. Only service dogs allowed
  • Local Time

    9:54 PM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 1 Room(s) with Accessibility Standards
    • Parking