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Sao Paulo

Rated 4.3 out of 5 by 87 reviewers.
Rated 5.0 out of 5.0 by Great hotel Like always, a perfect hotel, Great serviço and polite staff 24 August 2014
Rated 5.0 out of 5.0 by Excelente hotel Las habitaciones son muy confortables. El servicio en el Lounge es inigualable. El desayuno de muy buen sabor, el restaurante con comida variada y buenas. 23 August 2014
Rated 5.0 out of 5.0 by Good sleep... Everything you expect. Efficient check-in, clean and quiet room, comfy bed and great breakfast. Hotel of choice for me in SP 23 August 2014
Rated 5.0 out of 5.0 by Responsive Staff When my colleague cut his head shaving, the hotel staff reacted very efficiently and effectively - he was taken to a hospital by a driver and accompanied by a woman fluent in English. They were back inside of an hour - you can;t get that service in the US that's for sure. I was too busy laughing to be of much use, but I am glad that the hotel dealt with the situation so well. it made a for a memorable amusing story rather than a horrible experience of the ER in Brazil. 19 August 2014
Rated 2.0 out of 5.0 by Air Conditioning in need of Repair Heating system produced cold air. System could not be adjusted. Had to trun the system off to prevent the cold breeze of the HVAC unit. 11 August 2014
Rated 1.0 out of 5.0 by Forget the club lounge stayed here again to see if things had improved since my last visit. I got the answer, NO. Possibly the poorest club lounge I have put up with in the group, and I have stayed in many of the hotels in the group. I cancelled my next stay and moved to another brand completely. Unfortunately I have one more to do but this will be the last. Things were saved a little by the service of the team in the breakfast area on the ground floor, this was an excellent team and if the club lounge was to this standard it might be worth the extra. 09 August 2014
Rated 5.0 out of 5.0 by Excellent Hotel, Wonderful Experience, Highly Recommendable Excellent Hotel, Wonderful Experience, Highly Recommendable 02 August 2014
Rated 5.0 out of 5.0 by Excellent service and staff I am always so impressed by the staff at the Hotel. They continuously do an excellent job. Keep up the good work. 29 July 2014
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Sao Paulo
  • Alameda Santos, 1123
  • Sao Paulo , 01419-001
  • Brazil
  • Front Desk +55-11-31792600

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, Spanish, French, Japanese, Portuguese

Pet Policy

No pets are allowed in the rooms except guide dogs for physically challenged people.
  • Local Time

    5:44 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM
    • Evening Reception Desk Open

    Currency

    • US Dollar $ (USD)

    Accessibility

    • Service animals allowed
    • 4 Room(s) with Accessibility Standards
    • Parking