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Sao Paulo

Rated 4.3 out of 5 by 95 reviewers.
Rated 5.0 out of 5.0 by Memorable and worth coming back. Intercontinental São Paulo provides a wonderful experience. Pick up service was provided with iPad and wi fi connection making it possible for me to keep updated with my e-mails on the way to the hotel. At the lobby I was welcomed by the bellman that addressed me to the front-desk. I have received a warm welcome and all benefits were thoroughly explained to me. Internet service in the room was a plus, as I was able to connect at the same time with my laptop and Iphone. Connection was very easy to set up and the connection speed is very fast. Housekeeping services are outstanding and I got my personal belongings organized without requesting. Hotel is well located nearby good restaurants and financial district. All major banks you can easily find in the surroundings. I was provided with Club Lounge access where you have availability of one meeting room and daily happy hour. Breakfast is very good and they offer also omelets where in some hotels you do not have this option. Surely it is a hotel worth coming back. 03 October 2013
Rated 5.0 out of 5.0 by Arrival I arrived very early on Monday morning. The checkin process was very efficient and friendly. They were able to get me into my room and provide me an iron very quickly so I could rest and get to the office. 24 September 2013
Rated 4.0 out of 5.0 by Great and warm service I am impressed in which the way all the staff of the hotel makes you really feel at home, they know your name, make you feel comfortable, they know exactly what you need to have a memorable experience, everyone is very professional 16 September 2013
Rated 5.0 out of 5.0 by Nice city stay The Interconti Sao Paulo is fully renovated and refurbished with a nice style. It is perfectly located close to the main business and shopping streets (parallel to Avenida Paulista) as well as upper class areas of the city. Also downtown is not that far by cab but it is anyway better to stay in a hotel close to Avenida Paulista than in downtown. The rooms are very comfortable with warm and light colors. Club Lounge was very good. Concierge and other staff are very client oriented and maintain a "honest" friendliness you don't find in all five star hotels. They were fluent in English and some even spoke German. In addition, the chief concierge wrote me a personal E-Mail before arrival to ask for my preferences instead of receiving just the automated standard E-Mail. The only "small" downside is that the outdoor pool is to cold for August #winter in South America# and the hotel doesn't have an indoor pool. 11 September 2013
Rated 4.0 out of 5.0 by Great service and very friendly very friendly staff, well organized, restaurant is too expensive for the value, nice driver from and to the airport 18 August 2013
Rated 5.0 out of 5.0 by Recent stay for Conference Very well supported by the staff during my stay. Close attention to my safety and comfort. Reception is able to make quick decisions and sort problems. Rooms well cleaned and presented Restaurant breakfast and lunch presentation very good. Rooms perhaps getting a little dated (bathrooms, 1203). Conference audio visual could be higher standard - projection not high resolution 13 August 2013
Rated 5.0 out of 5.0 by Excellent Service, Good localization This hotel is near of most attractions in São paulo-Jardins (restaurants, theaters etc..). The staff and Service are excellent. I definitely recommend this hotel when staying in São Paulo 07 August 2013
Rated 3.0 out of 5.0 by Breakfast and check in. The check in was terrible, they were really confuse. The room had nothing from Ambassador status and the breakfast was terrible. We needed to implore to have coffee. 26 July 2013
Rated 2.0 out of 5.0 by Inconsistent level of service The receptionists were polite and helpful. The restaurant staff were prompt, polite and helpful. But few understood English. Room keeping was irregular. Over the one week stay, there was one day when the room wasn't made up. The gym staff were unable to communicate in English and were generally unhelpful. There was no towel most of the time. 25 July 2013
Rated 5.0 out of 5.0 by Another great stay Once again, the staff at the SP Intercon was wonderful and made us feel at home. From Debora at Reception to Agata in the club lounge it's always to be remembered. Check-in was a little complicated due to my wife and I arriving at different times but the staff made it very easy. Will certainly be back again soon!,, 09 June 2013
Rated 5.0 out of 5.0 by Staff is always progfessional, courteous, knowledgable and helpful which makes it for a great experience While the property is well located and its appearence up to the level of an Intercontinental Hotel, the staff really help make the differnce. 29 May 2013
Rated 4.0 out of 5.0 by Review Dear Intercontinental Corp. I stayed ar your property for 13 days. I had a great time. All staff were very helpful, specially Renata Farha (Concierge) Gabriel D'Avila (guest service) Joel (waiter at breakfast). I was taking care of a group of turkish artists and i believe everybody like the hotel. In the last night i had problem with the water supply in my room and i couldn't use the shower after a long day of work, but i know this kind of issue it can happen. I just did not like the price of parking lot. R$40 per day it is too much. I did not parked my car there because i would spend R$520 in 13 days. Regards. Giovani 28 May 2013
Rated 5.0 out of 5.0 by Location and Great Service My stay over the Indy Race weekend, the hotel was staffed with English speaking personnel who were very helpful and extremely courteous. The room was very clean and the turndown service was a nice touch. Location of the hotel near Paulista Avenue was ideal because of the walking distance to many restaurants and shops. Very safe area too. I would certainly stay at the hotel again. 22 May 2013
Rated 5.0 out of 5.0 by Whenever in Sao Paulo always at Intercontinental Service is excellent and the staff team is courteous, knowledgeable and always prompt to help. The hotel has a good infrastructure, the rooms are very clean and located at a very convenient and good neighborhood in Sao Paulo. The ambassador program is very good and has a good value. 20 May 2013
Rated 5.0 out of 5.0 by Awesome staff and experience Very good infrastruture and very polite and well-trained staff. Thanks for the memorable moments after my wedding. 16 May 2013
Rated 5.0 out of 5.0 by Excellent Hotel I just want to say that the Hotel was excellent, excellent food, excellent room and excellent stuff. Thank you so much for the experience. 11 May 2013
Rated 3.0 out of 5.0 by Very poor internet connection in rooms Experienced terrible internet connectivity in room during two separate stays with weak signal and frequent disconnects. Had to visit Starbucks across the street to get reasonable internet access. Hotel staff apparently contacted internet service provider, but there was no improvement. Good location, but this hotel has a small lobby/bar area compared to most other Intercontinental hotels. 06 May 2013
Rated 5.0 out of 5.0 by When I think of Sao Paulo, I think of this property. The staff worked together as a team. They anticipated our needs. Special kudo's to Agata and Jeferson they were amazing. The staff was helpful but not pushy. The presentation of the restaurant, lobby, and room was perfection. 22 April 2013
Rated 5.0 out of 5.0 by Great staff Wonderful staff from the dorman to reception to the bartender to exec lounge attendant. All very, very good. 30 March 2013
Rated 5.0 out of 5.0 by Staff Always greeted by friendly staff who make me feel at home!!! They must be commended! 04 March 2013
Rated 3.0 out of 5.0 by Decent city hotel Hotel is well located. Shows signs of aging, despite renovations work. Pool is pathetic. Rooms are ok. Housekeeping could be improved but not really worse than at other hotels in Brazil. Restaurant was closed for renovation during my stay. All concierge staff were excellent and of great help during my stay. No smoking facilities. Not much fun to smoke at 50-dollar cigar in the rain in front of the hotel. 19 January 2013
Rated 4.0 out of 5.0 by Nice room, great food and bad service I spent New Year's Eve Dinner and stayed one night at this Hotel, in two rooms, with my wife and two kids. Dinner was splendid, great food and service. Had a delay of 3 hours for my children's room check-in, available only around 6pm, altough could get mine one hour earlier from check-in time, which was good. No service at swiming pool. Breakfast was terrible. No table available, no cups, lacking many foods at the buffet. Looks like hotel didn't plan properly the amount of people working for the amount of rooms booked for that night. Rooms were very nice. Gym is also very good. 15 January 2013
Rated 5.0 out of 5.0 by Great place to stay in SP The hotel is well located and in a very convenient area. The club lounge is well services and lovely decor. The only two points would be the room rate is too high and the rooms are in need of modernisation. But a great hotel with great staff. 28 November 2012
Rated 5.0 out of 5.0 by A Classy Hotel I was greeted by name each time I passed the Front Desk, recognized as a Priority Club member, upgraded to a nicer room than I booked, and feted with room service fruit bowl. Nice touches all round! Also, very convenient for MASP and the subway. Good restaurants nearby. Highly recommended. 20 November 2012
Rated 5.0 out of 5.0 by Excellent service and efficiency/ comfort I have been regularly in the Intercontinental hotel in Sao Paulo for the past 4 years and I have always got an excellent service, nice, efficient and non intrusive. Since the recent remodelling the rooms are now back to the luxury hotel class and modernity. The location in the middle of the Jardin district makes it very efficient for meetings in this business area. To note that the personalized checking at the 20th floor is quite nice and efficient when you are in a hurry. Also the club lounge allows for comfortable meetings or break with a coffee. A French staying about every 6 weeks in the hotel 01 November 2012
Rated 5.0 out of 5.0 by Excelent Service Great location, beautiful suites, best club lounge I've ever been. They have private concierges at the lounge to help and interact with guests. It is an example of great service. 22 October 2012
Rated 5.0 out of 5.0 by Confortable room and amazing service I had a great experience on the weekend with my husband, the staff was extremely friendly. The breakfast is so completed and delicious. This is a great option for business and leisure trips. 18 October 2012
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Sao Paulo
  • Alameda Santos, 1123
  • Sao Paulo , 01419-001
  • Brazil
  • Front Desk +55-11-31792600

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

English, Spanish, French, Japanese, Portuguese

Pet Policy

No pets are allowed in the rooms except guide dogs for physically challenged people.
  • Local Time

    6:04 PM
    • CHECK-IN

      3:00 PM

      12:00 PM
    • Evening Reception Desk Open


    • US Dollar $ (USD)


    • Service animals allowed
    • 4 Room(s) with Accessibility Standards
    • Parking