Rated 3.9 out of 5 by 26
Rated 4.0 out of 5.0 by karac room service
the food is bad.. I ordered a reviol with mushrooms and it wasn't good
December 3, 2013
Rated 4.0 out of 5.0 by Chrisssy Staff is amazing
IThe staff is great. Very helpful. Gabriela, isabella, juliana are awesome.
November 18, 2013
Rated 1.0 out of 5.0 by Globetrotter77 Don't Bother!
I feel truly guilty having recommended this property to my co-workers. This place is hopeless. The staff are clueless and completely unhelpful. They can't even handle simple tasks like requesting a car - something VERY common in Brazil.
I was also bewildered when they "politely encouraged" me to pay part of my balance up front. I've never encountered this in a legitimate hotel before. Because they made this sound voluntary (as it should be - they have my credit card on file afterall) I decided to ignore it, as I would be leaving in a couple of days anyway. So they went ahead and locked me out of my room without telling me - a very goofy move that didn't exactly endear me to the hotel.
I could maybe overlook everything above..but BRL 30 PER VISIT for the fitness center?! I'm not looking for Olympic quality personal training - who is at a hotel? I just want an indoor treadmill or stationary bike when I'm visiting an unfamiliar city. I was told that because I was only a "basic" member of IHG's loyalty program, fitness center access was not included.
How this place has gotten any decent reviews is beyond me. If you're foolish enough to rate this property highly, you don't deserve any better. I'm still fuming from my experience at this place.
This was my first (and as it turns out, last) stay as a member of IGH's loyalty program. After a stay like this, I wouldn't want to stay in their program long enough to earn elite status. Adeus Staybridge and Adeus IHG.
P.S. - When I went to fill out their online survey after my stay, their site crashed...Shocking.
October 26, 2013
Rated 4.0 out of 5.0 by ham01 Great Service
Proactive personal. Nice variety options in the social area.
October 2, 2013
Rated 4.0 out of 5.0 by Estebanzz Nice!!
Nice hotel. Great location!! I will certainly come back. My room on the 31st floor gave me a great view on the city.
September 21, 2013
Rated 5.0 out of 5.0 by Anto Excelent room, service & location
I loved the big room w/all facilities to stay and work (good desk, free wi-fi and coffee). Great view from my windows (28°floor), good service and very nice places to eat next door. Safe to go around by walk also at night. I really enjoyed it and recommend for a great stay in Sao Paulo!
August 25, 2013
Rated 5.0 out of 5.0 by Pepeu All Perfect
It has a comfortable room and excellent staff service.
July 10, 2013
Rated 4.0 out of 5.0 by Jessicaztto Comfortable bed and great location
It is localizated in one of the best places in Sao Paulo. You can avoid the traffic and enjoy there.
July 3, 2013
Rated 5.0 out of 5.0 by Flori excellent location and service
staying at this hotel made my time in Sao Paulo very pleasant, due to the surrounding area of the hotel and the professional treatment of its personnel.
June 12, 2013
Rated 2.0 out of 5.0 by marco7777777777777777777 this Holiday Inn ANHEMBI is very nice but IHG MUST hire more people
The hotel infraestructure was nice and convenient. The main issue in this hotel is that it is UNDER STAFFed. Huge lines in the check-in and check-out made people go crazy. Too stressing. there was almost NO recognition of PRIORITY CLUB there. Everything is way too expensive (Water bottle was the most expensive I ever paid in my life).
May 21, 2013
Rated 4.0 out of 5.0 by Travelot Great for foreign guests
This hotel is located in a nice part of Sao Paulo and is great for foreigners because adjacent to the hotel are several casual food choices as well as a german beergarden bar, and a movie theatre. Also within one block walking is Argentine steakhouse and great Japanese restaurant. Finally the staff are super-friendly and speak English if you do not speak Portugues.
April 1, 2013
Rated 3.0 out of 5.0 by Double2001 ok....
With the exception of making a mistake in ordering room service for breakfast, it took ages to arrive, but I understand it comes from an outside source,...not in the hotel !!
The hotel was chosen due to location. I have no idea what the evening reception is or was....don't think I saw it advertised at all.
While slightly on the expensive side in my view, the facility was functional. Had issues trying to get channels on the TV, but finally got it to work. Bed was comfortable and the wi-fi worked,.... all in all,...it was ok.
March 5, 2013
Rated 2.0 out of 5.0 by sunny29 Great reception team, OK rooms but very bad breakfast service
The guest service at the reception was very very good
The rooms are ok but need carpet cleaning
The breakfast was really really bad and the service at the attached resturant where they served the breakfast was very bad too. We were there for two weeks and some days there was no bread or milk.. When asked why we did not even have basic breakfast items there was no proper answer. breakfast was supposed to open at 6.30 on weekdays and 7.00 at weekends but all breakfast items were never ready and available until almost 15 minutes later.
We did not get value for money on the stay which included breakfast
February 14, 2013
Rated 5.0 out of 5.0 by kamily57 Great service makes all the difference.
I am writing to thank all the staff members who I came in contact with (Renata, Agatha at reception, all the other receptionists - sorry if I cannot recall all the names; the housekeeping and restaurant employees). Your warmth, sincerity and professionalism during my 2 stays in Sao Paulo will forever be ingrained in my heart and mind. You are great brand ambassadors for your country and for Staybridge. Obrigado!
January 27, 2013
Rated 5.0 out of 5.0 by Garrote Comfortable all
Unfortunately I didn´t have time to enjoy all the hotel gives me, but at least the service was excellent. Thanks
December 4, 2012
Rated 3.0 out of 5.0 by Hcruizmn Front desk people.
Front desk people were very nice to solve any question and to complete check in and out.
November 8, 2012
Rated 1.0 out of 5.0 by tibi staff
the stuff at fron-desk and at restaurant is OUTSTANDING !!!
I believe the room service stuff, though we don't usually, see them or encounter w/ them -- is just the same a terrific group of people who always try harder. It shows in whta they leave behind them after servicing the room/s. Bravo & kudos to your exceptional stuff !!! They are a select group of sincerely 'trying harder' to please team ! Keep up the good work and give them a bonus or, better yet, a raise in pay ! They are an elite group of young & eager people whom, I find, really mean well and aim high. All the power to them !
October 24, 2012
Rated 5.0 out of 5.0 by ElyG Great hotel, location, staff
Both my collegue and I stayed here for the first time. I travel regularly throughout Latin America. From the moment we checked in, it could not have been any better. The staff was friendly, responsive, and always eager to please. Rooms (suites) were spacious and extremely well laid out. I will now stay there everytime I come to Brazil. The property is part of an outdoor mall with many small and large restaurants. it is also near Ibirapuera Park, the best park in Sao Paulo....thousans of people ther on a weekend.
October 11, 2012