Rated 4.0 out of 5 by 8
Rated 5.0 out of 5.0 by SemiRetired62 Wonderful stay
Spent three days at Montelucia for a client conference. Our room was beautiful with a large private balcony. The food served throughout the event was great. I would highly recommend this hotel for anyone visiting the Phoenix area.
21 September 2013
Rated 5.0 out of 5.0 by Carlno warm weekend
Thanks to all staff , no exseptions , for a great , hot ( 119 F)
stay , The pool worked great and the beer was Cold .. ( a while )
Thanks to staff at Prado , Food and service " pair exelence "
Chef ; Could you add a few main disches to Choice from ? It would give 15 Points in a scale 1-10 .
Carl from Norway
20 July 2013
Rated 5.0 out of 5.0 by TOMPIC Service and Care - 5+ Stars
We were there for a wedding during "off season" and figured things may be a bit lacking, BUT we could not of been so far off the mark on that. Service, beginning with pulling up and being greeted all the way through departure 4 days later, could not find a thing to complain about, even if you tried. SUPERIOR HOSPITALITY is how I would best define our stay. Oh, and the food was also top notch as well. Hoping we get another opportunity to vacation there in the future.
11 July 2013
Rated 5.0 out of 5.0 by Teeseebug We would definately recommend this to anyone!
We did a "staycation" here in Scottsdale. We live merely across town in Glendale Arizona, and we really wanted a relaxing mini vacation in luxury.
The bed was the most comfortable bed we have slept in and we have stayed at almost every resort in Scottsdale over the years. The bathtub was big and luxurious. We had wonderful experience with the staff. The pool service was quick and very good cocktails. There is a family friendly pool and one that is for 18 and over #might even be for 21, didn't check the age on that#. We enjoyed using the gym with very updated equipment each day.
There are wonderful sitting areas through out the property. There are a few nice restaurants on the property both casual and more high end.
Very relaxing experience. One of our best in the Scottsdale Resorts experience we have had in 32 years of living here.
10 July 2013
Rated 1.0 out of 5.0 by CWFAN1 NEVER AGAIN!
I AM PLATINUM AMBASSADOR MEMBER WITH THE TOP 1% OF IHG GUESTS NATIONWIDE. I WAS NOT GIVEN AN UPGRADE-INSTEAD A TINY CONNECTING ROOM 11 BUILDINGS AWAY FROM THE OFFICE IN THIS SPRAWLING PROPERTY. A LADY NAMED HAYLEY PROMISED TO CALL ME AND FIX THE SITUATION-I AM STILL WAITING FOR THAT CALL! STAFF WAS TOTALLY INDIFFERENT AND UNCARING-PROPERTY IS 3400 ACRES-PARKING A NIGHTMARE. ONE OF THE MOST UNPLEASANT STAYS I HAVE EVER HAD-MY TIND STANDARD ROOM WAS DAMP-ESPECIALLY THE SHEETS AND THE WATER NEVER GOT HOT. THIS HOTEL IS A DISGRACE TO THE INTERCONTINENTAL FLAG-STRICTLY A CONVENTION PROPERTY AND NOT A LUSURY RESORT AS TOUTED!
24 June 2013
Rated 1.0 out of 5.0 by dennismh POOR EXPERIENCE NOT UP TO IHG STANDARDS
ROOM BOOKED ON IHG WEBSITE AND BY CALLING CENTRAL RESERVATIONS - ON ARRIVAL WAS TOLD THAT THE SUITE ALLOCATED TO US COULD NOT BE ALLOCATED AS IT WAS ABOVE BAR AND RESTAURANT - TOO NOISY - NOTHING ELSE WAS AVAILABLE - POOR START AFTER A 6000 MILE JOURNEY - THIS PROPERTY IS SERIOUSLY DAMAGING THE IHG BRAND - IT IS TIRED - POOR SUNBEDS _ MORE LIKE A 2 STAR - ALTERNATIVE ROOM ALLOCATED FOR 2 NIGHTS DARK AND DINGY - FINAL SUITE WAS STILL NOT THE EQUIVALENT OF OUR BOOKING BUT WAS AT BACK OF PROPERTY AND QUIET WITH MOUNTAIN VIEW - CORPORATE EVENTS AND PARTIES SPOILED OUR STAY - LOUD AND BRASH - SOME STAFF NOT IHG CALIBRE - WAS NOT GIVEN AMBASSADOR BENEFITS EVERY DAY EG WATER ETC - NOT MADE AWARE WHEN BOOKING THAT THIS HOTEL IS NOT MANAGED BY IHG _ THE SUITE THAT I BOOKED AND HAD A CONFIRMED RESERVATION FOR WAS NOT GIVEN TO US - WOULD NEVER RECOMMEND
30 May 2013
Rated 5.0 out of 5.0 by JacksQueenie A Birthday Celebration
To celebrate my 70th birthday, my four daughters and I spent 5 days at the Montelucia....most of it in the spa. It exceeded all of our expectations from the bell staff to the housekeeping and everything in between Mbar fun at Happy hour, breakfast buffet extraordinary. Amazing place to go for a wonderful special event. Or just to luxuriate in wonderful surroundings. We're going back!
24 January 2013
Rated 5.0 out of 5.0 by Wolfie7912 Getaway night
While in town on vaction visiting family, i used my free night to book a getaway with my wife for our anniversary. I was worried that since we were using a free night, our service would be "blah". Boy was i wrong! that staff at check in were amazing and when he found out it was our anniverasry, he sent over a free plate of chocolate covered fruit to our room!!! I was very inpressed. the wait staff at the pool was great as well. I only wish we were able to stay longer. there are plenty of things to do there onsite over a 3-4 day period.
We did also book a couple of messages at the spa which were great as well!
The room?, WOW, i could have spent all day in the bathroom it was so cool, great view on the balcony, jsut an overall great experience. we have already decided to visit again next time we are in Scottsdale.
28 November 2012