Rated 4.4 out of 5 by 44
Rated 4.0 out of 5.0 by skintan Loyal staff
Very happy to notice that one of the bellhops has been promoted to the front-desk !
08 July 2014
Rated 5.0 out of 5.0 by Techuang 床铺舒适，服务一流
06 July 2014
Rated 5.0 out of 5.0 by ugaindc Beautiful property
This property was fantastic. It was a great value for the money, the location was good, and the customer service was absolutely exceptional. The only issue is that the area around the hotel is under construction. That said, I never heard any noise, and it was overall a great experience. Highly recommended.
05 July 2014
Rated 4.0 out of 5.0 by Luke4099 Liked the renovation, but front lobby seems small.
Have stayed at the hotel since 2005 whenever I come to Korea on business. Recent renovations are nice, but miss the cigar bar. Construction outside the hotel can be noisy and causes congestion, but was told that it will be completed by end of the year.
03 July 2014
Rated 3.0 out of 5.0 by justincool 设施陈旧，可以翻新了
02 July 2014
Rated 5.0 out of 5.0 by sandmaenner Spaete Zimmerreinigung
Ich verlies mein Zimmer um 07.50h - als ich um 15.00h zurueckkam, war das Reinigungspersonal gerade bei der Reinigung (ich musst 20 min in der Lobby warten) - fand ich nicht in Ordnung (warum konnte mam mein Zimmer nicht frueher reinigen).
Das Business Center hatte ich ab 08.00h gebucht - 3 Mitarbeiter konnten uns nicht einlassen - erst gegen 08.10h konnten wir unsere Besprechung beginnen (die Mitarbeiterin bot uns als Entschaedigung dann gratis Kaffe und Tee an - fand ich angemessen und gut).
30 June 2014
Rated 5.0 out of 5.0 by Tony89 一次完美的住宿
酒店地理位置优越，出门就是地铁站。硬件设施无可挑剔。员工服务堪称完美。前台办理入住退房手续很迅速，酒廊的人员服务周到而且很热情，能够对我的需求及时做出回应。 酒店的礼宾算是住过的洲际里面最好的，当时要赶机场巴士，巴士刚要开走，但是礼宾人员及时用对讲机与巴士司机联系，让我们顺利赶上了巴士，节省了我们半小时的时间。 非常热情周到。
29 June 2014
Rated 5.0 out of 5.0 by Gordon801020 令人深刻的入住經驗
27 June 2014
Rated 5.0 out of 5.0 by Ismo Great hotel
Great staff, great fitness center, great location.
23 June 2014
Rated 4.0 out of 5.0 by ANDY138138 Great hotel but too expensive
Great hotel and staff. However price has been increasing. Breakfast choice not too great to charge USD 45 per pax.
22 June 2014
Rated 5.0 out of 5.0 by Cobus Comfortable Stay
I stayed at Intercontinental Seoul Parnas for a week and it was comfortable and convenient.
17 June 2014
Rated 4.0 out of 5.0 大堂气派，房间保养干净整洁
16 June 2014
Rated 5.0 out of 5.0 by ken798 Very comfortable bed
Very nice rooms. Very comfortable bed. No noise even though there was construction outside the hotel. Great service. Bar and restaurant were a bit pricy, but many good places walking distance from the hotel. Good Gangnam location.
16 June 2014
Rated 4.0 out of 5.0 by jarno12 Preise in der Lounge
Die Preise für Kaffee in der Lounge sind wesentlich zu hoch und haben mich davon abgehalten weitere Besuche in der Lounge wahrzunehmen.
12 June 2014
Rated 4.0 out of 5.0 by Jbulley A good 5 star hotel at a reasonable price
This is a good 5 star hotel that has some reasonably priced rooms, and nothing more. The hotel service is fantastic and the rooms are very well furnished. The decor is a little dated and there aren't too many complimentary items. The breakfast is fantastic, but the staff had very little control of the dining room.
Overall this is a 5 star restaurant that is worth the stay considering its price and relative location for business, but doesn't offer anything more than a good solid five star performance.
10 June 2014
Rated 4.0 out of 5.0 by Malla2 Location and great service
Very good location, staff very helpful specially club lounge.
10 June 2014
Rated 5.0 out of 5.0 by Smithy11 Bed comfort and wall paper
The overall experience was excellent. The only two observations were;
1. The wallpaper above the bed head was peeling in some places;
2. The bed was firmer and a little less comfortable than those experienced in other Intercon's.
09 June 2014
Rated 5.0 out of 5.0 by Eric1211 Friendly Staff
The front desk staff are friendly and the bed is comfortable, when we return to hotel , we could have a good sleeping.
Besides, the location is very near the metro station for transportation.
05 June 2014
Rated 4.0 out of 5.0 by Bizz Traveller Great hotel, but expensive services
Great hotel, but expensive not wrt accommodation but wrt all the add on services i.e. I thought that the laundry service was very expensive
02 June 2014
Rated 5.0 out of 5.0 by John7890 Excellent Staff and Service
This Hotel provides excellent service.
The staff at the executive lounge is the best.
They really do an excellent job.
I recommend everyone to stay on the executive floors and experience excellent service provided by the executive lounge staff. By the way, the executive lunge provides free food and drinks from 6:30 a.m. to 10:00 p.m. It is an excellent value.
02 June 2014
Rated 5.0 out of 5.0 by roy72 good experience
Good experience but I think all the rooms should be upgraded furniture wise cause seems like half are new and the other half are still using the old furniture.
30 May 2014
Rated 5.0 out of 5.0 by JeanMax Early Check-in...
I had a great stay at Intercontinental Grand Seoul Parnas for my first visit in Seoul and South Korea.
I arrived in the morning (around 10am) from Incheon airport after a long night spent in the plane.
A little bit tired from the jet lag, I just wanted to have a rest. Even if the usual check-in time is at 2pm, the staff nicely allowed me to check-in immediately without additional charges.
I also wanted to mention about the breakfast buffet quality and variety of choices. I do appreciate to start a day of business with a nice gustatory experience.
Surely the best hotel where I had a chance to stay at so far.
I recommend it!
05 May 2014
Rated 5.0 out of 5.0 by Subhrendu Renovated with an Exclusive Ambassador Check-in Lounge
Visited my favorite hotel in Seoul couple of times this April after the renovation. Was pleased to see the new Exclusive Ambassador Check-in Lounge. As a Royal Ambassador I was welcomed very nicely. It is very well managed by Amy Oh whose work is extremely commendable.
In addition the entire Lobby area is renovated which provides a great feeling when you enter.
Look forward to my next visit to this property.
28 April 2014
Rated 5.0 out of 5.0 by evacoco Wonderfull stay as Ambassador member
First time in Seoul, and it has been a wonderfull stay, most of it, thanks to Intercontinental hôtels in korea (we stayed at Grand Parnas and Alpensia)! As an Ambassador member, the attention at checking was very nice, even if English speaking staff may be a little bit difficult some time but they do make you a very special person and i felt like a vip Customer. The junior suite, located on 30th floor, club level floor, was very nice and very spacious! the bed was very confortable. We used the concierge service as we needed to go to Yongpyong resort for ski and the service was beyond expectations! Very nice lady with very good English. she was very helpfull and really made the trip to the ski resort very easy! love this hotel and will go back if going back to seoul again! just like a parisian palace!
17 April 2014
Rated 5.0 out of 5.0 by Jeff952 Excellent Hotel. Just Book It!
I spent hours researching hotels in Seoul, South Korea since I have never been there before. Many reviews from many different hotels were shady at best. Before I booked I was even a little hesitant to stay at the Intercontinental, but it turned out to be absolutely fantastic. The rooms are large, brand-new and overall just amazing. Very clean rooms and all the amenities you would ever need. Don't look any further, just go ahead and book this hotel. You won't be disappointed.
13 April 2014
Rated 5.0 out of 5.0 by DVF0761 Remarkable Service even during construction
I have to make a special recognition on how the staff was able to overcome the inconveniance generated by the remodeling/construction and provide a service as I needed
I would like to have better options for dining and to be sure you carry all ítems in the menú (food and drinks) and are available all the time
Thank you and see you again soon
13 March 2014
Rated 4.0 out of 5.0 by Charles75 Comfortable Accommodations
This is a comfortable hotel with splendid accommodations. Other than the fact that it was under reconstruction during our stay, it offered a fabulous experience. The breakfast buffet was truly outstanding. The hotel is slightly overpriced. The fact that the dinner buffet was closed due to reconstruction was somewhat of a disappointment. We would stay there again, especially if there was no reconstruction in progress.
10 February 2014
Rated 4.0 out of 5.0 by juscogens Under Construction
Hotel was under construction and it was really cold, especially common areas.
Staff were helpfull. It is not possible to drink coffee after 12pm.
23 December 2013
Rated 5.0 out of 5.0 by SFLawyer98 Inconvenient but Club Lounge Saved The Day!
I agree with previous reviewers about the inconvenience caused by the construction which is occurring both inside and outside the hotel premises. For instance, on my first day in the Grand Intercontinental, the 1st floor was closed off so all the guests had to find their way to the 2nd floor elevators to get to their rooms. On the second day, the 1st floor was reopened but the 2nd floor was closed which caused a bit of confusion for guests who were not aware of the changes. Even though construction caused some confusion and inconvenience for guests, the hotel staff went out of their way to provide excellent service to hotel guests.
I was especially impressed by the service I received on the 26th Floor Club Lounge. Two employees, in particular, provided what I thought was exceptional service both to myself and my visitors. The Club Lounge is a hidden gem where you can get away from the daily grind of mind numbing meetings while you are in Seoul. I was also impressed with the breakfast service in the Grand Café.
Overall, I am looking forward to the day when all the construction will be completed and the Grand Intercontinental can return to her old majestic self. This is one of the finest hotels in Seoul.
19 December 2013
Rated 5.0 out of 5.0 by QatarRoyalAmbassador Amazing Stay
There are cities where a mistake is normal and the word sorry is used to cover up without any compassionate to the person we hurt for whatever reason. In a luxury hotel like Grand Intercontinental a mistake is rare and when it happens the reaction to it is aggressive leaving you looking for small mistakes to request a compensation politely and rest assure, you will be more than satisfied. Duty Manager was able to make me happy. Reception know what you want and give it to you. I have to stop people from caring too much about your state of mind. They know you are far away from your family doing business in a strange setting but they do whatever in their power to make you happy. I enjoyed Korean staff like no other and even when I act strange and unfriendly they kept on smiling and at the end you leave happy, satisfied and you look forward to stay at Intercontinental hotel one more time.
07 December 2013