Rated 4.5 out of 5 by 54
Rated 5.0 out of 5.0 by Johan0331 great service
Great service, great room.. food at the club lounge is great, especially when dinner time..
06 August 2014
Rated 4.0 out of 5.0 by sho168 Staffs has Excellent level of English
I like that at this hotel, all the staffs, I encountered through their in-room phone express service to the buffet serving staffs all speak Good English and understood my request.
Unlike a lot of places in Korea, you get only 1 or 2 staffs who actually understand English and can communicate well in English.
04 August 2014
Rated 5.0 out of 5.0 by bruno- Cars in front of hotel
Please ask drivers to Switch off the engine of the car during waiting. Extemly uncomfortable passing cars with running engine
04 August 2014
Rated 3.0 out of 5.0 by BBCWatcher Bad Experience with Payment
After numerous visits, I am once again upset with this property and its front desk staff for continuing to charge my American Express credit card in U.S. dollars instead of Korean Won despite my repeated instructions and the staff's repeated assurances they would not do so. The hotel's U.S. Dollar-Korean Won exchange rate was more than 6% off the interbank rate, then on top of that my credit card company charged another currency conversion fee. This mischarging must stop, once and for all.
If you decide to stay at this property then I recommend you refuse to sign any charge slip that does not have the U.S. dollars completely obliterated from the receipt. Keep copies of all receipts, and dispute any deviation from Korean won charging with your credit card company. Or pay in Korean won cash. I'm surprised this hotel's American Express charging privileges haven't been terminated since dynamic currency conversion is explicitly forbidden under AMEX merchant rules. I sincerely hope that IHG does not find this behavior acceptable.
29 July 2014
Rated 5.0 out of 5.0 服务一流，环境舒适。
28 July 2014
Rated 5.0 out of 5.0 by cmk335 Great service and attractive location in the heart of Gangnam
The hotel staff was superb as demonstrated by their level of service and attentiveness. They were willing to answer any pertinent questions about the facilities and hotel amenities without seeming too bothered about it.
The in room dining was great but I would not recommend it for its steep price. But I guess if you go hungry in the middle of night, I guess it is either the room service or a quick run to the local 7-Eleven for instant ramen. Being too exhausted to put my shoes on and walk over, I settled for a nice, relaxed in room dining of seafood pizza (35,000 krw).
Unlike its sister property on the other side of the COEX complex, this property offers nice view of its surrounding areas regardless of which side of the hotel you stay in.
The optional pillows (about 10 pillows to choose from) are great amenities as you can really have a relaxing, heavenly sleep. The entire facility was immaculately maintained and overall has great presence.
There are a couple of gripes about my hotel stay. First of all, the sound insulation was not adequately especially for rooms located close to the elevator, as the noise from it was disturbing my sleep slightly during the night. With this being an IC, I expected a modern bathroom fixture because it is beginning to show its age and wear
27 July 2014
Rated 4.0 out of 5.0 床铺舒适。环境不错。
17 July 2014
Rated 5.0 out of 5.0 by ExpatSeoul Total excellence with a dining let-down
My recent stay at the InterContinental Seoul Coex was nearly flawless, and I don't say that lightly. The service was sublime, the room sumptuous, and the spa, well, the height of luxury. I am a businessman who resides in Seoul and stayed at the hotel for a weekend of leisure. I was so impressed with the health club I intend on buying a private membership. My girlfriend was likewise totally impressed with the scope and quality of services provided.
The one black mark, and a significant one, was the Sky Lounge Restaurant...I think it is called itself the Veneto now. The bill for two exceeded $300, but the quality was, being generous, worth $40. Frankly I was shocked. I've had better Italian meals (by orders of magnitude) in Seoul for half the price--Sky Lounge Restaurant served 1-star food at 5-star prices. The desserts were unpolished, I could have bough better from a convenience store. Dreadful experience. The service was okay as well, but just. On the upside, the lounge bar nearby the lobby was superb and drinks fantastic.
So I encourage all visitors for business or pleasure to explore this astounding delight of a hotel...but please, avoid the Sky Lounge Restaurant like the pest. Completely overpriced and, much worse, totally, and I mean totally, underwhelming.
16 July 2014
Rated 4.0 out of 5.0 by sms322 Good for business travel
Hotel is very clean and nicely decorated. The staff is very friendly and welcoming. Fitness facilities were very complete and clean.
15 July 2014
Rated 5.0 out of 5.0 by Kronos Excellent Hotel
Very clean and polite staff. The location is great and the rooms are comfortable
14 July 2014
Rated 5.0 out of 5.0 by JJME1 Mehr als nur Übernachten!
Grund meines Aufenthalts war die Teilnahme als Vortragende an einer internationalen Konferenz in Seoul aus Anlass "50 Jahre Unfallversicherung in Korea". Die Hotelkosten hat freundlicherweise der Konferenzveranstalter getragen.
Wie schon im Fragebogen betont, möchte ich nochmals die besondere Freundlichkeit und Hilfsbereitschaft des Hotelpersonals hervorheben. Das sollte sich unbedingt bei den Gehältern und Löhnen der Mitarbeiter und Mitarbeiterinnen niederschlagen!!! Denn letztlich sind sie die "Seele" eines Hotels.
Verbesserungsbedarf sehe ich keinen. Ich habe mich im Coex-InterContinental in Seoul sehr wohl gefühlt und war "rundum" mehr als zufrieden.
Daher werde ich anderen Seoul-Reisenden dieses Hotel guten Gewissens empfehlen.
14 July 2014
Rated 4.0 out of 5.0 by HKIP Comfortable Room
Spacious Room with tidiness and cleanliness. Courtesy staff and make you feel comfortable.
13 July 2014
Rated 5.0 out of 5.0 by mimi99s 服务优秀
12 July 2014
Rated 5.0 out of 5.0 by Frankie G Great service
My stay at Seoul Coex lasted for almost 30 days straight. The guest relations manager Suzie made my stay excellent. Especially for an extented stay as was my visit. She made my stay comfortable and was helpful to my visitors in making sure I could meet with them comfortably and privately. The staff in the business lounge were also very helpful and friendly, and remembered my name on each of my visits to the lounge. I stay in hotels all over the world and I must say because of Suzie and her staff they really made a difference in my stay. Thank you.
11 July 2014
Rated 5.0 out of 5.0 by Welshman abroad great service
great service in a great location, superb staff , lounge very confortable...would certainly return.lounge bar music is too loud for conversation
09 July 2014
Rated 5.0 out of 5.0 by kx93 酒店位置不错，服务一流
08 July 2014
Rated 5.0 out of 5.0 房间舒适，服务到位
08 July 2014
Rated 5.0 out of 5.0 by Peridot Good night!
I enjoyed good and comfortable night. I will visit again after now.
07 July 2014
Rated 4.0 out of 5.0 by BNL2582 Great Stay in Seoul
Great location and excellent service in this wonderful hotel
05 July 2014
Rated 5.0 out of 5.0 by peroca Excellent Business Hotel
Great Staff, Great Location, Great Service, Great Hotel
01 July 2014
Rated 5.0 out of 5.0 by Simm05 Seoul Intercon - Just easy!
I often stay at this hotel when I am in Seoul on business. It's just easy... Easy to get anywhere, easy to find good food closeby, easy to shop, and for me - easy to get to/from my work location.
It's always clean, safe, and the staff are great.
I would highly recommend the Coex Intercontinental to anyone planning to be in Seoul.
29 June 2014
Rated 3.0 out of 5.0 by AMEA Business Stay
Service was good. However, for guests that have specific dietary needs the hotel should have more local knowledge to guide the guests.
27 June 2014
Rated 5.0 out of 5.0 Great location and hotel
This was my 4th time in this hotel. Really liked it.
24 June 2014
Rated 5.0 out of 5.0 by Busy Businessman Excellent Club Lounge and Fitness Center
During my stay I had business meetings in Club Lounge. Your people there led by Team Leader are excellent to you and your guests,just like it should be.
Food and drinks are nice during the Happy Hours as well as in the breakfast.
Also Fittness Center is in constant use whele I stay there. Very professional staff, nice machiner and saune make you feel fit and nice,not to mention the swimming pool.
All in all,nice stay. And back next week with my collegue.
21 June 2014
Rated 5.0 out of 5.0 by TheGuest88 Great Room, Friendly Staff, but Pricey
The room at the Intercontinental Seoul Coex was great - clean and quiet. The staff was very friendly and always eager to help. This is a good hotel and would be great if the price was cheaper.
The only downside was the TV, there is not enough English channels and if it is not possible to get English channels then at least provide english subtitles for the Korean channels. The TV was basically useless if you wanted to "veg a while." Also the quality of the picture deteriorated when internet traffic was high based upon the performance of my wireless device.
18 June 2014
Rated 4.0 out of 5.0 by 100000000000000 VP Marketing
Good hotel with excellent staff. Rooms good be better .
17 June 2014
Rated 5.0 out of 5.0 by skhlee7 Great service
Staff are well training, room is clean and air conditioning is well configure
11 June 2014
Rated 5.0 out of 5.0 by HosH Price on extra services
Price on extra services was too expensive. Hotel should allow guests to experiece great ammenities by lowering the price.
06 June 2014
Rated 5.0 out of 5.0 by Pablav9 Cama comoda y servicio excelente
Muy buena experiencia en todo aspecto, desde mi llegada y cada dia que pase en este muy grato y especial hotel.
01 June 2014
Rated 5.0 out of 5.0 by Dico Comfortable bed
The room was great and the amenities were good. The room had a great view of the city below. Would recommend to all travelers..
03 April 2014