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Shanghai Pudong

Rated 4.0 out of 5 by 260 reviewers.
Rated 1.0 out of 5.0 by 硬件维护用心,但也仅止于此 不知是不是人力短缺,第一天入住时前台一直都只有三个职员,优悦会与大使会员的报到专区总是唱空城,第二天总算有人常驻高端会员区域,但已经是很负面的印象。虽然对洲际大使会籍做出了对应的房型升等,但前台对于升等房型却未能提供礼遇的解释技巧不佳,当下着实有股当面取消预订改住别间的冲动。而后续从客房清洁、迎宾水果到冰块卫生都发生一连串的失误,反应后所得到的回应也仅止于把事情了结,并未认真考虑顾客感受。 虽有绝佳的地段,对硬件的维护也相当用心,但人员的服务已经流于形式,除了皇家大使以外的顾客都仅是平庸地对待。 27 July 2014
Rated 5.0 out of 5.0 by Beautiful surroundings and excellent expereince A great location and well maintained 24 story hotel. Spacious rooms and excellent menu of western food selections. 26 July 2014
Rated 4.0 out of 5.0 by professional staffs Attentive and professional staffs. Good stay. Too many families guests during weekend. Nice bar. Food was decent. 26 July 2014
Rated 5.0 out of 5.0 by 值得入住的洲际酒店 非常好的入住体验,酒店给人的感觉非常规范,值得推荐。除了自住晚餐略差之外,其他无可挑剔,下次还会入住。 25 July 2014
Rated 5.0 out of 5.0 by 5 star overall If all hotels were as efficient and as well managed , there would be no need for reviews 23 July 2014
Rated 5.0 out of 5.0 by Excellent stay! The hotel is great from all perspectives: rooms, services, restaurants and placement. I like my staying and next time will stay in this hotel again. The rooms are big and well furnished, air-conditioning is very good with controlling different temperature in rooms. You will not have any issues or problems there, good beds and pillows, all wall outlets are adjusted for euro plugs. The breakfast is just amazing with huge amount of variety of dishes. I was not able to try everything within 2 weeks! Concierge service is very useful and helps with any type of requests. Internet connection quality is very good. Hotel staff is very good, very helpful and courteous. This is the first time I am doing review and I could not find what to recommend to improve. Everything was excellent for me. 22 July 2014
Rated 4.0 out of 5.0 酒店位置,房间,睡眠,健身 总体评价不错。出于商务目的,酒店位置理想,周边环境方便。房间质量不错,睡眠舒适,健身中心尚可,但是泳池过小,而且未配备泳衣甩干机,造成不便。 22 July 2014
Rated 1.0 out of 5.0 by bad experience of the service bad arrival and chec-in service for plantium guest that I didnt expected. 21 July 2014
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Shanghai Pudong
  • No.777 Zhangyang Road,
  • Shanghai , 200120
  • China, People's Republic Of
  • Front Desk +86-21-58356666

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

German, English, French, Japanese, Korean, Turkish, Chinese

Pet Policy

No Pets Allowed.
  • Local Time

    4:31 AM
    • CHECK-IN

      2:00 PM

      12:00 PM Late Check out Available
    • Evening Reception Desk Open


    • Chinese Yuan ¥ (CNY)


    • Service animals allowed
    • 1 Room(s) with Accessibility Standards
    • Parking