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  • 1 888 IC HOTELS
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Rated 4.2 out of 5 by 422 reviewers.
Rated 4.0 out of 5.0 Service can be better Overall I was satisfied with this Hotel. It is quite new and so all is fresh, clean and nice. The room was big enough, clean and in very good shape - only the heating was a bad thing. My room was so hot and it was not able to stop it. The staff at check-inn was a bit typical. I was asking for my companies name on the invoice (sorry but for german tax office I ned that) and that costs me 30 minutes. But in total I am satisfied - I am supporter of Intercontinental - and I will come back. 17 March 2014
Rated 5.0 out of 5.0 by Best experience so far This is the most memorabe experience in Intercontinental so far. I and my wife are travelling to celebrate our engagement. The hotel upgraded our room to a suite and prepare the bed with beautiful red linings. Also, the chef gifted us a delicious cake. Surounded by warm greetings and considerate arrangements, we all agreed that the experience was wonderful and this hotel will be our first choice if we visit Shanghai again. 14 March 2014
Rated 4.0 out of 5.0 by great service Service is good, the overall feel satisfied, more breakfast choices, is a good place for the weekend. 12 March 2014
Rated 1.0 out of 5.0 by not a good experience there is no shower gel and shampoo provided, unbelieable!! 11 March 2014
Rated 4.0 out of 5.0 Good language capability I am very pleased to see most of the service staff can speak good English. My customer who was co-travel with me, putting up in the same hotel was also very happy to be able to communicate well with your staff. Keep up the good work! 11 March 2014
Rated 5.0 out of 5.0 by Good hotel Arrived at and check in Shanghai to late. but it is convenience that many restaurants nearby. had a drink at the bar next dat and very nice bar. 09 March 2014
Rated 5.0 out of 5.0 by Just one night, but excellent experience Overall service quality was one of the best I have ever experienced. Especially, the people were the best of the best. 08 March 2014
Rated 5.0 out of 5.0 by 完美旅程 非常好的一次入住。很愉快。个方面都很体贴。很高兴选择了你们酒店。让我在旅途中感觉温馨,安全。有种家的感觉。非常感谢哪里的员工。谢谢。辛苦他们了。 08 March 2014
Rated 1.0 out of 5.0 by Poor service, bad food Service is really poor, far far below my expectation when comparing with the hotel groups that I use to stay with. I borrowed an umbrella when rushing out hotel at lobby, the staff even refused my request and asked why I don't get the one in my room - with his poor manner!!!!! Food is bad, I found no value to dine inside hotel. No matter breakfast, lunch even dinner. Pork comes with blood! Chicken rice served at room temperature, not warm even!!! No recognition on my stay, no personalized service at all. Of there is a mark below poor, I will certainly rank it there. 08 March 2014
Rated 3.0 out of 5.0 by front desk Front desk not so friendly. They do not know how to serve their loyty members. 08 March 2014
Rated 5.0 out of 5.0 by Managing Partner Excellent! Comfortable Room, Professional Services, Warm Staff, Hearty Breakfast! Really Good! Find no reason not to recommend this hotel to anyone else ! An excellent choice when travelling on business and vacation. 28 February 2014
Rated 5.0 out of 5.0 by 老酒店服务餐饮都不错 老酒店,设施不是很新,但是员工业务娴熟,态度和蔼,前台sophia还很热情推荐周围的购物网点,非常有用的信息,感谢感谢!还会再次入住。 28 February 2014
Rated 5.0 out of 5.0 by Intercontinental Hotel PuDong Shanghai, Highly recommended Everything about this hotel is top quality and value for money. The rooms are excellent, the staff are very friendly and helpful with nothing to much of a problem for them. The location of the hotel is one block away from one of the main underground Metro lines and interchange stations, Century Avenue Line 2, making it very easy to get around the city. The Club Lounge and facilities are relaxing and well equipped for business and leisure travelers. The main restaurant is large and provides an extensive range of food dishes to cater for all tastes. I would highly recommend this hotel if you find yourself in this part of the world. 24 February 2014
Rated 3.0 out of 5.0 by 设施老旧 服务意识比较差 房间设施老,但是还是比较气派新颖。问服务中心借了手机充电器,等了一个晚上也没有回复有还是没有,不了了之。早餐还行 和洲际都差不多,但是不会再入住或者推荐别人入住 18 February 2014
Rated 4.0 out of 5.0 by 酒店服务人员态度一般 晚上11点多的航班到达的上海,12点多到达的酒店。对房间内的设施十分不了解,所以多次打电话给客房服务人员。感觉接电话的女士不耐烦。其他都还好,可以延迟退房~ 17 February 2014
Rated 3.0 out of 5.0 by A little bit disappointed There are much different between last time stayed a night and this time also stayed a night. Last stay I got a duplex suites with all comfortable instruments and facilities. This time I used free night priviledge and got a poky laigh room at corner. But it's not the worst, I could not felt comfortable because of the periodic noise outside the door and was borthered by the house keeping at very early morning that's I never met at other hotels, Sheraton, Marriot. It's first time I had a suspicion that rewards club memeber is as valuable as IHG claimed since I've been a golen elite of IHG reward club. 16 February 2014
Rated 5.0 out of 5.0 by 很好的位置 再次入住酒店,感觉服务和位置都很好,值得推荐,价格在上海的ic里面不算高,对比hi更有绝对优势。可惜睡过头。。。早餐没有用。 13 February 2014
Rated 3.0 out of 5.0 by Hardware is old Good location,bad hardware.Hope the management can give staffs more training on customer treatment. 13 February 2014
Rated 5.0 out of 5.0 by 员工人超好,服务热情, 此次入住酒店给予破格升级至独立一室一厅的大套房,非常感谢,虽然酒店装修有点旧了,空调制热效果不是很好,但是胜在服务上,所有员工都很热情,遇见都会主动打招呼,宾至如归的感觉,酒店的餐饮也做的很不错,下次还会选择入住,谢谢. 11 February 2014
Rated 4.0 out of 5.0 by Nice hotel and well located A nice hotel with great amenities. I have to say that I did not feel valued as a Platinum IHG member there - You get the basics really. A great breakfast I have to say!! Nice gym too. 11 February 2014
Rated 1.0 out of 5.0 by 非常一般 酒店还是比较老,设施陈旧。这个酒店的地理位置非常不错,就在浦东八佰伴附近,吃饭交通什么的都比较方便。 08 February 2014
Rated 5.0 out of 5.0 by Above and Beyond - Exceptional Service and Great Hotel This hotel is not only great for the business traveler, but the person who is looking to escape and explore Shanghai. It is located near the Century Avenue subway station so you can dash around the city or get to the airport in an efficient manner. The rooms are stylish and have lots of ports for all your gadgets. The gym was perfect for someone like me who likes to late at night because it is 24 hours. It is very clean and inviting all throughout the hotel. The staff were great - from check in to check out. They asked me if anything was needed and I took them up on their offer. They met my need within minutes and I was pleased. Before my stay, I even emailed them from the email address on the website and they responded back to all of my questions within 24 hours. Will I come back? Always! 02 February 2014
Rated 4.0 out of 5.0 by Deteriorated Hotel I was offered 50% off for the stay and for that price, it is a great hotel. I've got my upgrade to a suite. The overall service is excellent. If you don't mind the hotel being a bit deteriorated, I would certainly recommend it. Great location, great service. Though I asked for extra pillow, but they forgot. 28 January 2014
Rated 1.0 out of 5.0 by Extrremely bad experience and service I was assigned a smoking room when checked in. Which is contradictory to my profile. Then the replacment Room 2109 was entirely non-functional. The key lock is not working. I was not being given a working access key at all. (That means the hotel was not expecting me to go out from the room after checked in) The shower & bath tub were dirty. The wired internet was not working. 26 January 2014
Rated 5.0 out of 5.0 by WELL SITUATED HOTEL IN PUDONG BUSINESS CENTRE The Intercontinental is in the centre of Pudong business center. Nice furnished room (suite) with many space, large bathroom, easy garderobe, good bed 26 January 2014
Rated 5.0 out of 5.0 by Excellent everything Before i arrive,hotel call me tell me what would i like to choose suites or execucive room with benifit,its good。 and last stay i forget my pants in room,hotel is so nice,they find it and give back to me,so great。 and the club staff is nice and service wonderful! 16 January 2014
Rated 5.0 out of 5.0 by Great Club Service Due to flight delays we opted to stay a night at this hotel and we are so thankful we did the service was excellent and the extra privileges that came with our Ambassador Membership were much appreciated. NZ Crowne Plaza and Intercontinental you definitely need to lift your standards to come anywhere near to services offered internationally. Will definitely be on the visit again list when in Shanghai again for business. 16 January 2014
Rated 5.0 out of 5.0 by Nice hotel and good location for Pudong I have stayed here before and this time it was for one night only. I was upgraded to a suite of some kind and the room was pretty warn down. But, that don't matter that much to me. The breakfast is excellent and the location is very good for being on the Pudong side. It is quick to get to Puxi and the road changes name to Fuxing on the other side, so it's easy access to good restaurants, bars etc. I enjoy this hotel, although some rooms are in better state than others. 15 January 2014
Rated 1.0 out of 5.0 by Overall-bad as a platinum member, don't think there will be any reason to try this hotel in the future. There's nothing really wrong with this hotel, it is just feel cheap in quality and actually pricy in reality. 13 January 2014
Rated 3.0 out of 5.0 by 酒店整体服务比较差 员工没有任何的主动性,不会主动和客人打招呼,入住一天基本就没见过门童更别说帮忙提行李了,前台工作人员比较热情,其他客房服务要等好久,反应总体比较迟缓,但是早餐还是不错的。房间设施太老旧了 11 January 2014
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InterContinental Shanghai Pudong

  • No.777 Zhangyang Road,
  • Shanghai , 200120
  • China, People's Republic Of
  • Front Desk +86-21-58356666

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

German, English, French, Japanese, Chinese

Pet Policy

No Pets Allowed.
  • Local Time

    2:54 AM
    • CHECK-IN

      2:00 PM

      12:00 PM Late Check out Available
    • Evening Reception Desk Open


    • Chinese Yuan ¥ (CNY)


    • Service animals allowed
    • 1 Room(s) with Accessibility Standards
    • Parking