Rated 4.1 out of 5 by 308
Rated 5.0 out of 5.0 by Michael&51 Very very friendly staff at reception, concierge and bar
I arrived late evening, but all of the staff were very friendly and helpful. Room was great, view exciting. Of course, I choose the Interconti for my next stay
29 May 2014
Rated 5.0 out of 5.0 by CHK3 My Fourth Stay
The location is pretty good. A 10 minute cab ride to the underground market and lots to see and eat in the local area. A block away are some nice mini supermarkets for avoiding the minibar charges. Buffet in the hotel is good. A/C in the room not so cold but is typical for the region. The bar is overpriced for a Tsingtao bottle (3.1%, not even 3.2 beer) twice a typical standard hotel price, Carlsberg and Stella drafts about 2.5 times the price. Doesn't take long to burn out the expense report. The local markets sell tall boys at 10 cans for the Tsingtao price.
The company rate is so good, it is the place to stay complete with free breakfast.
Also the hotel tailor is very good.
28 May 2014
Rated 4.0 out of 5.0 by Billy75 My favourite hotel in Shanghai
Since I first stayed in this hotel four years ago, I always come back again each time I'm on business trip in Shanghai. Because thé staff is very helpful and available, the service is great, the overall experience is really very good.
26 May 2014
Rated 5.0 out of 5.0 by Feras75 Lovey Stay
Very nice location at reasonable rates. Fantastic room upgrade. Friendly staff. Tasty menu at chinese restaurant.
25 May 2014
Rated 3.0 out of 5.0 by Amazing Spider-Man Old hotel without much improvement
The room is old and small. You can always hear person talking at level 3 ballroom. During my stay, they are having wedding dinner and the guest stay til late night. The noise is so loud that I am unable to focus on my work.
The design of the room is bad with some kind of smell.
21 May 2014
Rated 5.0 out of 5.0 by Daniel8675309 Very Comfortable Stay
I very much enjoyed my stay here. The business suite was spacious and fancy. The location is convenient to grab a quick bite to eat. The breakfast was very good, with many options.
15 May 2014
Rated 5.0 out of 5.0 by brownbunny Many thanks to Chief Concierge
- Chief Concierge Tim and his colleagues, terry etc. are really helpful and problem solvers, thats the main reason i come back to live in IHG Shanghai pudong.
- The staff in business centre are kind of hopeless... and totally helpless!!!!!!
- Reception need to be more friendly and helpful in talking with customers?
- All in all people working there have service mind, kind and flexible.
15 May 2014
Rated 2.0 out of 5.0 by SingapuRunner Regrettable and only "salvaged" by Great Service at Club Intercontinental
Being a Platinum member (supposedly the highest level in the IHG tier) does not provide free access to the Club Intercontinental level.
This does not make members feeling very privilege at all!!!! Terrible especially when compared to similar status in other competitor group.
The facility and facade of the hotel is seemingly very old.
The gym is only decent in size with some aged equipment. The "swimming pool" is more like a large tub and no way to do any proper lap swimming. (the fact that it is clearly stated that the gym is managed by external vendor does not devoid the fact and owner with IHG)
13 May 2014
Rated 4.0 out of 5.0 by ~ V ~ convenient location
I have stayed here for a few times for business trip, the location is great. It's easy to reach by Metro ( no need to wait for TAXI ) at peak time. The reception is nice and helpful, the room is not as spacious as InterContinental at Puxi but still reasonable.
13 May 2014
Rated 4.0 out of 5.0 by nuaher Good Service!
Great check in service, Front office staff was friendly and acknowledged my Platinum status. Good job, will return again!
13 May 2014
Rated 5.0 out of 5.0 by 269ekg 非常完美的体验
07 May 2014
Rated 5.0 out of 5.0 by Dr. Guillo Excellent hotel.
Great Ambassador lounge, very comfortable rooms and very good location
04 May 2014
Rated 5.0 out of 5.0 by Mr.Bob A home away from home
I booked a Club level room for a long stay and I'm glad I did. The room was a nice size, the towels incredibly soft, and the bed very comfortable. The Oriental House restaurant had excellent food and service. Service needs were taken care of promptly. The hotel is in a great location near many good restaurants and a few minute walk to a central subway hub. The Club Lounge has a great happy hour(s) with good drinks and a wide variety of food. Most importantly though was the wonderful staff in the Club Lounge. They are all well trained, very professional yet very friendly. Every one of them gave me a warm welcome and goodbye every time I was there even after being a guest for many weeks. And they always tried to find time to have a brief chat with me when they were not too busy which is great for someone like me who is travelling alone. I was actually sorry to leave but look forward to my next visit.
03 May 2014
Rated 3.0 out of 5.0 大床不舒适
30 April 2014
Rated 4.0 out of 5.0 Good service with flexible arrangement
Thanks for the hosting from Intercontinental when I stay in Shanghai, I had good experience there.
Appreciated the flexible arrangement to accommodate my flight schedule, looking forward to stay with you next time~
28 April 2014
Rated 5.0 out of 5.0 by SOALRIS810 感觉非常好
27 April 2014
Rated 5.0 out of 5.0 by BC777 近乎完美的体验
24 April 2014
Rated 5.0 out of 5.0 by Modan 值得推荐
24 April 2014
Rated 3.0 out of 5.0 Mixed Experience
First and foremost, used their car service from Hongqiao... I am very appreciative that the driver respected speed limits and even when his phone rang at least five times during the drive he never answered it, nice new clean car as well.
Check in missed the Ambassador status, had to return to lobby to ask for room upgrade. They generously gave me a nice suite, and ambassador gift. On the down side, no fruit, and also wasn't sure about the water. In Beijing the complimentary waters were labeled as such so it was easy to know which ones were provided as a benefit.
A little noisy in the morning but very close to subway station.
21 April 2014
Rated 4.0 out of 5.0 by Kimi79 Great hotel, excellent service
As usual when you stay at this hotel you are always getting excellent service. Especially the staff in the Executive Lounge are always smiling and even remember your choice of beverage from one day to another. This is the best lounge service I have received, and then I have tried all major brands in Shanghai.
21 April 2014
Rated 5.0 out of 5.0 by SteveLG74 Great Hotel and Staff
Hotel in a good location not to far from city centre.
Staff where very friendly and welcomed me as platinum member.
Hotel is in a good condition but you can tell that it is an older building.
Room in an excellent condition and cleaned well.
If you have a fear of heights then you may be put off with the glass elevators and the open balcony walkways to the rooms.
20 April 2014
Rated 4.0 out of 5.0 by Peter70 Room Climate
Rooms a comfortable but have one drawback. Air conditioning is limited and during night hours beds are getting too warm. The blankets are cosy but too warm for the relatively too warm rooms. I always take the blanket out of the cover and sleep under the covers alone. For a hotel like this it is not acceptable. That is m feeling only
20 April 2014
Rated 5.0 out of 5.0 by Alex62 Excellent suite
First, the hotel deputy manager came to greet me and provided access to the Lounge, which is a very nice place and well served with snacks and drinks.
The hotel suite that was assigned to me and my wife is one of the best I ever had at the Intercontinental chain.
Large, with a big bathroom, good working space, well decorated, with a good bed and pillows.
The staff was very kind and courteous.
19 April 2014
Rated 4.0 out of 5.0 Great staff
Front desk Mr. Jimmy and bar manager Mr. Danny are all great men. They provide not only great service with very professional manner, but also see the hotel guess as a personal friends that give all their best guidance.
Really appreciate again and I am sure I will come back shortly.
16 April 2014
Rated 5.0 out of 5.0 by avec 犹如家人的关怀照顾
14 April 2014
Rated 5.0 out of 5.0 by townportal1234 优秀的行政酒廊
09 April 2014
Rated 5.0 out of 5.0 by OneMoreTripFuture Great Service and staff
I would like to thank all staff - front, concierge, room keeper and lounge staff for my staying every time as feeling as homecoming.
They gave and give great service.
08 April 2014
Rated 5.0 out of 5.0 by Yang13 Great hotel
Location is great, breakfast is great, service is great, room is clean. Although the water pressure is not sufficient for the floor I lived in (14th). Still a place I recommend to stay in Shanghai.
07 April 2014
Rated 5.0 out of 5.0 by zjucarl 非常不错
06 April 2014
Rated 5.0 out of 5.0 by breezytraveller Hotel with good location and good service
Great location close to the metro. Service was excellent, staff were knowledgeable and friendly. Breakfast choice extensive. Will return to this hotel on my next visit to Shanghai.
31 March 2014