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Rated 4.1 out of 5 by 377 reviewers.
Rated 3.0 out of 5.0 by A little bit disappointed There are much different between last time stayed a night and this time also stayed a night. Last stay I got a duplex suites with all comfortable instruments and facilities. This time I used free night priviledge and got a poky laigh room at corner. But it's not the worst, I could not felt comfortable because of the periodic noise outside the door and was borthered by the house keeping at very early morning that's I never met at other hotels, Sheraton, Marriot. It's first time I had a suspicion that rewards club memeber is as valuable as IHG claimed since I've been a golen elite of IHG reward club. 16 February 2014
Rated 5.0 out of 5.0 by 很好的位置 再次入住酒店,感觉服务和位置都很好,值得推荐,价格在上海的ic里面不算高,对比hi更有绝对优势。可惜睡过头。。。早餐没有用。 13 February 2014
Rated 3.0 out of 5.0 by Hardware is old Good location,bad hardware.Hope the management can give staffs more training on customer treatment. 13 February 2014
Rated 5.0 out of 5.0 by 员工人超好,服务热情, 此次入住酒店给予破格升级至独立一室一厅的大套房,非常感谢,虽然酒店装修有点旧了,空调制热效果不是很好,但是胜在服务上,所有员工都很热情,遇见都会主动打招呼,宾至如归的感觉,酒店的餐饮也做的很不错,下次还会选择入住,谢谢. 11 February 2014
Rated 4.0 out of 5.0 by Nice hotel and well located A nice hotel with great amenities. I have to say that I did not feel valued as a Platinum IHG member there - You get the basics really. A great breakfast I have to say!! Nice gym too. 11 February 2014
Rated 1.0 out of 5.0 by 非常一般 酒店还是比较老,设施陈旧。这个酒店的地理位置非常不错,就在浦东八佰伴附近,吃饭交通什么的都比较方便。 08 February 2014
Rated 5.0 out of 5.0 by Above and Beyond - Exceptional Service and Great Hotel This hotel is not only great for the business traveler, but the person who is looking to escape and explore Shanghai. It is located near the Century Avenue subway station so you can dash around the city or get to the airport in an efficient manner. The rooms are stylish and have lots of ports for all your gadgets. The gym was perfect for someone like me who likes to late at night because it is 24 hours. It is very clean and inviting all throughout the hotel. The staff were great - from check in to check out. They asked me if anything was needed and I took them up on their offer. They met my need within minutes and I was pleased. Before my stay, I even emailed them from the email address on the website and they responded back to all of my questions within 24 hours. Will I come back? Always! 02 February 2014
Rated 4.0 out of 5.0 by Deteriorated Hotel I was offered 50% off for the stay and for that price, it is a great hotel. I've got my upgrade to a suite. The overall service is excellent. If you don't mind the hotel being a bit deteriorated, I would certainly recommend it. Great location, great service. Though I asked for extra pillow, but they forgot. 28 January 2014
Rated 1.0 out of 5.0 by Extrremely bad experience and service I was assigned a smoking room when checked in. Which is contradictory to my profile. Then the replacment Room 2109 was entirely non-functional. The key lock is not working. I was not being given a working access key at all. (That means the hotel was not expecting me to go out from the room after checked in) The shower & bath tub were dirty. The wired internet was not working. 26 January 2014
Rated 5.0 out of 5.0 by WELL SITUATED HOTEL IN PUDONG BUSINESS CENTRE The Intercontinental is in the centre of Pudong business center. Nice furnished room (suite) with many space, large bathroom, easy garderobe, good bed 26 January 2014
Rated 5.0 out of 5.0 by Excellent everything Before i arrive,hotel call me tell me what would i like to choose suites or execucive room with benifit,its good。 and last stay i forget my pants in room,hotel is so nice,they find it and give back to me,so great。 and the club staff is nice and service wonderful! 16 January 2014
Rated 5.0 out of 5.0 by Great Club Service Due to flight delays we opted to stay a night at this hotel and we are so thankful we did the service was excellent and the extra privileges that came with our Ambassador Membership were much appreciated. NZ Crowne Plaza and Intercontinental you definitely need to lift your standards to come anywhere near to services offered internationally. Will definitely be on the visit again list when in Shanghai again for business. 16 January 2014
Rated 5.0 out of 5.0 by Nice hotel and good location for Pudong I have stayed here before and this time it was for one night only. I was upgraded to a suite of some kind and the room was pretty warn down. But, that don't matter that much to me. The breakfast is excellent and the location is very good for being on the Pudong side. It is quick to get to Puxi and the road changes name to Fuxing on the other side, so it's easy access to good restaurants, bars etc. I enjoy this hotel, although some rooms are in better state than others. 15 January 2014
Rated 1.0 out of 5.0 by Overall-bad as a platinum member, don't think there will be any reason to try this hotel in the future. There's nothing really wrong with this hotel, it is just feel cheap in quality and actually pricy in reality. 13 January 2014
Rated 3.0 out of 5.0 by 酒店整体服务比较差 员工没有任何的主动性,不会主动和客人打招呼,入住一天基本就没见过门童更别说帮忙提行李了,前台工作人员比较热情,其他客房服务要等好久,反应总体比较迟缓,但是早餐还是不错的。房间设施太老旧了 11 January 2014
Rated 2.0 out of 5.0 I would not back to this hotel again Very poor facilities. Very unfriendly front desk staff very bad experience during Chk-In 11 January 2014
Rated 5.0 out of 5.0 by 很不错的体验 定的是商务套,大使直接升级到行政,并给了待遇。性价比非常高。 服务人员整体素质比较高,前台接待很nice,早餐的时候服务员带着真诚的微笑,很敬业。 小小的遗憾是,地下车库到大堂的这段路稍微欠缺了点,如果行李比较多的话,还是先把行李卸在门口。司机一人下去比较方便。还有一个就是游泳池真的很mini。。。由于比较mini水温倒是很不错。。。 10 January 2014
Rated 4.0 out of 5.0 Great location and world-class food First of all I have to admit that this hotel exceeded my expectations. The location of the hotel is very good. It is easily accessible and close to a major underground station. Pudong and the tallest skyscrapers of Shanghai are within walking distance. From my room I could look at the Shanghai Tower and the World Financial Center. The breakfast at the Intercontinental Pudong was the best I have ever had. Unfortunately the noise of the traffic outside was quite intense and due to a lift maintenance I had to wait many minutes for the elevator. 09 January 2014
Rated 3.0 out of 5.0 by 不尽如人意 曾住过苏州和成都的汤臣洲际酒店,感觉酒店无论硬件还是软件服务都比较到位,很满意。于是订了上海这家洲际酒店,感觉实在很一般。酒店比较老了,设施旧服务也没有很出彩的地方。 住店期间还遇到一件事情,由于某天早上赶着要去公司开会,来不及吃早饭,想打包餐厅里的几个面包,却被餐厅里一个主管模样的中年妇女拦住,像审讯嫌疑犯一样的问打包了些什么东西,还说酒店禁止打包外带,是为了顾客的食品安全考虑。住了这么多次酒店,头一次听说这样的规定。不知道客人打包几个面包能浪费酒店多少钱,至于把自己的档次降得连经济快捷酒店都不如吗?真是很让人失望。以后不会再住这家酒店。 08 January 2014
Rated 2.0 out of 5.0 by 设施陈旧,标间床距太近,服务尤为傲慢 酒店很老,很老,照例说,在中国最发达的城市上海,这么历史悠久的酒店,服务应该很好才对。可是,与实际情况大相径庭的是,从前台的接待开始,这家店的服务就很冷傲,一股浓浓的上海人拒“外地人”于千里之外的感觉=。= 尤其,似乎看不起协议价,当我询问入住的积分时,前台“实习生”居然当着我的面,将已经录入的积分扣除掉,并且冷冷的回答到:“刚才弄错了,你们I*M的协议价已经非常低了,所以不能给您积分。” 我们I*M协议价是底,嫌低您别签这个协议啊!全球的协议酒店都能积分,偏偏在上海这家就不给积分了!早听说过上海人不好客,但也不能欺客啊!而这个事情在前台的主管处也得到了一样的答复。直到拨通优悦会会籍专线,才补足了5晚的积分。可是并没有得到酒店的一句道歉。 准备入住这家酒店的朋友,如果您也是公司签有协议价,做好心理准备吧。 07 January 2014
Rated 3.0 out of 5.0 by Room air conditioning not good Room 2002, I can only feel the heating system work at HIGH gear. In MIDDLE and LOW, I actually can''t feel warm. It is the only problem I can see. Overall the room is good. The service staffs are extremely profressional, I like them! 04 January 2014
Rated 4.0 out of 5.0 by Simple relaxation Good environment, a comfortable bed, clean room, clean lobby. 03 January 2014
Rated 4.0 out of 5.0 by Good hotel, restaurant slows down I have been using the Intercontinental Pudong for years and I am very content with it. I am very happy that last year the Philippines singers have been removed from the iBar after 5 years ! Also the refurbishment of the iBar is good. It is sad to see though that the ground floor restaurant is slowing down in quality. A few years ago this was a top restaurant, especially under Terry, the Autralian Chef. But now the quality is just average, as well for the buffet as the a la Carte. Nowadays I choose to eat out where usually I invited my guest for diner in the hotel. 03 January 2014
Rated 5.0 out of 5.0 by An excellent stay I had some family in town for Christmas and had a stay at this Crown Plaza because it was within a block of where I live and is a convenient place to situate the overflow. I was upgraded to a fairly large room on the 20th floor for being a Platinum member and I found everything to be very pleasant from check in to check out. I would definitely recommend it for both business and leisure. 03 January 2014
Rated 1.0 out of 5.0 by 非常恶心的经历 入住时候金卡并不提醒优先,在办理时候未提醒不含早餐,未给免费饮料券,吃早餐时候也不提醒未喊早餐,吃完之后追着签单。 房间极冷,导致重感冒,几无任何服务。实在想不到洲际的服务会这么恶劣。 02 January 2014
Rated 4.0 out of 5.0 by Comfortasble Stay Great staying!! Morning buffet was much various menu and so nice. It is very useful that there are four InterContinental Hotels location in Shanghai area. 29 December 2013
Rated 4.0 out of 5.0 by 希望锦江汤臣在细节上更加精进 锦江汤臣作为浦东地区最老牌的五星级酒店,时至今日,硬件陈设的确略显老旧,但在管理团队的悉心维护下,仍保有一定的水准。尤其是一楼自助餐厅的早餐仍保持了相当水准。 本次入住虽然发生了一些细微但仍需要严肃对待的问题,但在我通过客信的方式提出后,酒店管理团队在第一时间给予了反馈和回复,令人印象深刻!本人虽然不愿见到圣诞之夜,工作人员因为偶有失误而受到批评和处罚,但服务业就是这样,顾客上帝永远会用挑剔的眼光审视你。 行政酒廊的质素有一定的水准,我也很开心能在平安夜这样一个特别的日子在这里度过。期待你们在细节上更加精进,更加完善。 29 December 2013
Rated 5.0 out of 5.0 by good service Last stay i forget my pants in my room。This stay i found hotel back my pants in my room。so kindness,thanks 27 December 2013
Rated 4.0 out of 5.0 by very helpful service I arrived after 11pm without reservation, most hotels had refused me due an ongoing exhibition. but I still could get a room at a reasonable rate. the hotel has a nice bar/restaurant area with good service and is great for get-togethers on the 3rd level. 27 December 2013
Rated 3.0 out of 5.0 by Just OK Was not sure which IC to book for this stay, and noticed the relative lower rating (compared to other IC in Shanghai). Will probably try others nex time. The good 1. Location is quite convenient; 2. Check in/out was fast; 3. Drink voucher for IHG members The bad 1. Asked for shoe-cleaning service, but had to call again after 10-15 minutes wait to remind the staff; 2. Asked for a softer/lower pillow and was told "Not Available". I haven't had this kind of experience from other IC hotels, even lower-end HI. 25 December 2013
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InterContinental Shanghai Pudong

  • No.777 Zhangyang Road,
  • Shanghai , 200120
  • China, People's Republic Of
  • Front Desk +86-21-58356666

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

German, English, French, Japanese, Chinese

Pet Policy

No Pets Allowed.
  • Local Time

    3:05 PM
    • CHECK-IN

      2:00 PM

      12:00 PM Late Check out Available
    • Evening Reception Desk Open


    • Chinese Yuan ¥ (CNY)


    • Service animals allowed
    • 1 Room(s) with Accessibility Standards
    • Parking