Rated 4.3 out of 5 by 77
Rated 5.0 out of 5.0 by laoyu 非常漂亮的酒店
26 November 2013
Rated 5.0 out of 5.0 by avec New hotel,Big room,Nice view
Just location is not near metro and convinence,But the view is magic ,i stay 3001 is a suite,big room,comfortable,and i love the gym area,and swimming area,its clean and many kinds of machines.
26 November 2013
Rated 5.0 out of 5.0 by intertccxy excellent experience
good, recommending to stay at. Excellent river view and hospitality services.
25 November 2013
Rated 2.0 out of 5.0 by Dadefung Staff Attitude
I have stayed at this hotel many a time. It is a good hotel although location is not the best. There is literally nothing in the area at all.
The only issue I have with the hotel is the attitude of the front desk staff. I have been fortunate to experience bad attitude from the front desk staff every time I stayed at this hotel.
If you like peace and quiet, this is a viable choice.
24 November 2013
Rated 5.0 out of 5.0 上海人在上海的度假
24 November 2013
Rated 5.0 out of 5.0 by Kyip1135 Overall excellent on room, service and food
We were staying at the hotel on 10/12/13-10/15/13, we were very impressed with the service of the receptionist, front desk, room service, laundry, buffet (breakfast) and also internet availability both in the lobby and in the room.
We would like to gave an excellent to all hotels staff and would recommend to other as needed.
14 November 2013
Rated 1.0 out of 5.0 by MrBreakfast Service of Cafe 1188
Booked 2 rooms (1 pay 1 redeem free night) for a 2 nights weekend holiday with my family. The pay room was booked with breakfast for 2 but the free room wasn’t since no such option found online. First day we 3 went to breakfast together in CAFÉ 1188. Staff on the door told me one of our room has no breakfast include and question me who is/are in that room. I explain I couldn’t remember how we arrange the rooms when check-in but both the rooms are booked under my IHG member account online anyways. The conversation seems annoying her and she suggested to charge one head and the other 2 go with the prepaid room (isn’t is what everybody expect without detail explain at the beginning?) To avoid embarrassing situation again for the next day I went to the front desk to purchase one additional breakfast for the next morning. But the front desk staff suggested not to do because people are often paid but not turn up in the morning and just waste the money. This is very good suggestion and I accepted that. As expected one of us didn’t turn up the next morning and only 2 arrived at around 9:50. The same door staff tell us the breakfast will close very soon so we have to be quick. This is a bit unexpected as we’ve been told the breakfast close at 10:30 on the day before. The staff said this is Sunday arrangement only and today is Monday so its 10:00 as normal. Well, I’m fine to rush for breakfast however, the way she talk is like talking the rules but not providing service. It does disappointed me. I then walk around the food counters and finally decided not to eat as I really not in a mood. So then I just sit down and ask for a cup of tea for both of us. Same as the day before, the tea arrive with no milk and sugar and spoon..also when my wife asked for folk and knife they just like drop them on the table.(both the days). That time I really question myself ‘am I in the Intercon’? And finally I’ve been questioned again which or both of us are in the paid and unpaid room when we leave. Luckly I have managed myself quietly leave the place but not go mad and further embarrassing.
I normally travel to China 4,5 times a year or more and I have been stay in different IHG brands from Holiday-inn express to Incontinental depends on my destination and purpose of the visit. But I really never experienced such service in the past. In future, IHG group will still one of my first choice but unlikely i will come back Intercontinental Shanghai Expo again. This is mainly because the service I received in the CAFE 1188.
05 November 2013
Rated 5.0 out of 5.0 by garysk5555 What a pretty hotel
I was very surprised at the surrounding beauty and comfort of the hotel. It is located in a quiet neighborhood. Be sure to ask for the river view. At night this view is “breath-taking”!
31 October 2013