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Shanghai Ruijin

Rated 4.2 out of 5 by 140 reviewers.
Rated 1.0 out of 5.0 by 低于预期的体验 已在该酒店入住多次,对于酒店地点和环境一向满意,于是这次周末带家人入住,没想到成为体验最差的一回。 1. 入住前台没有会员问候,没有房间升级,没有欢迎饮料,提供主楼标房一间。当被问及为何会员待遇都没了时,前台恍然大悟,给了两张欢迎饮料券,并说贵宾楼没有双床,因而无法提供升级。 2. 很诧异在这种情况下为什么没有多升一级,而是不升级。要求升级到贵宾楼并加床,被告知需要额外付费。于是再次声明订的是周末六折价应提供免费加床。前台再三核实,然后提供了房间升级到贵宾楼,并保证很快会加床。 3. 到达贵宾楼后,发现房间偏于一隅,完全没有Wifi信号,并且没有欢迎水果,整晚没有提供加床 4. 次日complain后,换到旁边一间,超级tiny的小房间, Wifi信号时有时无,几乎无法加床。 总之两天经验极不愉快。本是再家人去休闲度假,弄了一堆不开心。 29 July 2014
Rated 3.0 out of 5.0 by mechanical staff & slow service The staff here is a bit impersonal and doesn't anticipate guests needs well. Often the concierge team is missing and the front desk team is nonchalant about their work. The service in the rooms is average because one needs to beg for turn down service and the pillow selection is not available. Housekeeping's response is really slow leaving one to wonder if they care at all sometimes. Great property and IC has remodeled it well; the staff here has a lot of work to do before they are top-notch and able to match the competitors. 28 July 2014
Rated 5.0 out of 5.0 by Great stay Fantastic experience at the hotel and the city. A memorable hotel that we recommend to others. 27 July 2014
Rated 4.0 out of 5.0 by Nice Building Architecture Nice French Colonel Building Architecture, quiet and serene area. However could be quite dark at night due to limited lightings from building to building. Overall a nice experience at the hotel. 24 July 2014
Rated 5.0 out of 5.0 by 环境优美,物有所值 该酒店环境极佳,地理位置优良,服务员从前应接到餐厅服务一流,餐厅环境,饮食水准高,特别是服务员,微笑服务,准确到位,服务一流,物有所值. 24 July 2014
Rated 5.0 out of 5.0 by Great service I always feel special. Jessie greeted me when I walked out of th taxi. She delivered more water bottles to my room. She always checked if everything was fine. She booked the conference room for me. I appreciate her excellent services. 18 July 2014
Rated 5.0 out of 5.0 by Great Hotel and grounds. Great Hotel to stay while in Shanghai area. Great for business meeting. I will always stay here vs any other hotel in Shanghai area. General Manager and Chef are fantastic. 18 July 2014
Rated 4.0 out of 5.0 by Beautiful property, interesting history, just a few glitches A very unique hotel experience in Shanghai, with truly lovely grounds and hotel buildings. It was wonderful to stay somewhere with such character and history, and not just another anonymous modern hotel. The Reception desk staff at the Club building where we stayed were very helpful. Just three things I would consider as room for improvement: When we arrived, room service trays from the room next door to us had been left outside the door. That would have been ok except that they were still there two days later, along with our own room service trays from our first night at Shanghai Ruijin. I cannot understand why the maids or other staff did not see fit to remove the trays immediately. Looking at half eaten food on a tray when entering or leaving one's room for two days is not up to a 5-star professional standard. The breakfast options in the Club buildings where we stayed were limited, and the coffee and eggs order took a long time to arrive. On morning 2 of our visit, we ate breakfast at La Rue and it was very good. The lunch time meal variety at La Rue Restaurant is good quality but very limited. 18 July 2014
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Shanghai Ruijin
  • No. 118 Ruijin Er Road
  • Shanghai , 200020
  • China, People's Republic Of
  • Front Desk +86-21-64725222

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Languages spoken by staff

English, Chinese

Pet Policy

No Pet Allowed.
  • Local Time

    7:11 AM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM

    Currency

    • Chinese Yuan ¥ (CNY)

    Accessibility

    • Parking